user
Pro Core Power Equipment LLC
938 Cookson Ave SE, New Philadelphia, OH 44663, United States
Appearance
Pro Core Power Equipment LLC
Comments
Jo
Review №1

Bought my ATV from here for a decent price. Just had the first service done and snow plow put on. Prices werent too bad for either of them. My only complaint is the communication on how long it takes to get services done. They never told me how long it would take and had I not called it would of been the next day after dropping it off first thing in the morning.

Jo
Review №2

Took toro zero turn mower for spring tuneup did a great job 2 week turn around. Very friendly and knowledgeable service people. Highly recommend!! Reasonable price

Ja
Review №3

While I was incredibly disappointed to have traveled nearly 3 hours and have a machine sold prior to my arrival, Arlen did everything he could to make it right. Hes a standup business owner whos restored a bit of faith in humanity. Id recommend anyone in the market for a piece of equipment to give Arlen a call and experience some world class customer service.

Jo
Review №4

Best Stihl dealer around. Excellent prices for saws and saw chain. They also sell other outdoor power equipment. Zero turn mowers, pressure washer, etc. Very helpful staff and excellent mechanic shop for any repairs you may need. I get all of my saw chain, saws and parts here. Highly recommended. You wont find a better place or better prices anywhere else. Save yourself the trouble, Ive already looked. If you buy 3 or more saw chain loops you get a 30% discount. Nobody else will beat that deal. Thanks Pro Core for all your help over the years. Im sure I will see you again soon.

je
Review №5

Great mowers, great people and best service department hands down. Definitely recommend!!

Ca
Review №6

Their employees are amazing and their inventory is just the same. We went for A trailer and they had them just not in the size we were looking. Which is ok because at the time even still they are selling just as fast as anyone can get them. If I needed anything I would go back.

Ke
Review №7

Didnt have what I was looking for. Had been taken out of stock just hours before I got there. But he did talk to me and gave me some great tips on finding what I wanted..❗👍

Ja
Review №8

Brock went out of his way to help me out with a CFMOTO C800XC. I drove 5 hours to pick it up and he stayed late just to make sure I got my machine. When I arrived, the places looked great. Clean and professional! I would highly recommend them to anyone!

Cr
Review №9

Very kind and helpful and answer all my questions about their side by sides and four wheelers would definitely recommend going there.

Me
Review №10

My husband and I were told we were approved for a 2120 camo 600. We spoke multiple times with there guy Matt who keep reassuring we were approved not pre-approved but approved. We drove 3 hrs one way took everything they requested and our down payment of $2500. For them to tell us the financial bank they use denied us. Would not recommend this group of people to no one . And we were not the only unhappy customer in there store today. Definitely not the way to do business.i really well give less than a one ⭐.

Ry
Review №11

Best saw shop in the area for shure honest reliable guys with top of the line equipment

Th
Review №12

I felt they man working the counter was very knowledgeable, and his competency made me feel better about getting my mower priblem resolved

Co
Review №13

The sales team was extremely knowledgable, friendly and managed to give me a great deal. Safe to say this will be my dealership from now on. Go check these guys out.

St
Review №14

Matt was great. He answered all of my questions and made the buying process easy. He even helped me load and strap down my atv.

Ro
Review №15

Got a good deal. Nice place

Co
Review №16

They did more than I planned on so it cost more than what I thought it would. But they do a good job

Ma
Review №17

The staff was very friendly and knowledgeable. They made the buying process of my new mower completely painless and easy.

Ja
Review №18

One stop shop for professional and out door needs

Ja
Review №19

I would not recommend this business, especially if you have a warranty item.

Ke
Review №20

These guys have always been super helpful with both equipment we buy from them, and equipment purchased elsewhere.

Hu
Review №21

Brock inspecific and the rest of their team go above and beyond to make sure everyone is treated more than fair and in a timely manner. Very knowledgeable people. Couldn’t be happier with my experience with them. Do not hesitate to come here. You will not be disappointed.

Gr
Review №22

Excellent lawn and garden we are lucky to have them

gi
Review №23

I know these guys are great ! Done business with them for a few different companies. An all around knowledgeable crew, and friendly.

Th
Review №24

Better selection than everywhere else Ive looked!

St
Review №25

Very helpful salesman hooked me up with a new Stihl weedeater in no time! Lots of models in stock

Mi
Review №26

The salesman knew his equipment very well.

Ti
Review №27

Pro Core Equipment picked up my riding law as well as my push mower and serviced them both. They removed the battery for me on my riding lawnmower as I requested to prevent it from dying during the winter months. The service was fast & friendly. I will definitely do business here in the future and highly recommend this place to everyone.They are easy to find. They have handicapped accessibility. My son uses a service dog due to low vision impairment and they treated me and my son with very nicely.I really like this place!

Pa
Review №28

Beast place or business in tuscarawas County.

Ji
Review №29

Great experience definitely will return

do
Review №30

I go to pro core all the time to get parts for mowers and the people there are so friendly and respectful I love their service and their quality equipment

Th
Review №31

The staff is very courteous and knowledgeable. Always and easy visit.

St
Review №32

Eli, Arlin and their staff are first class. The retail space and shop spaces are clean and well organized. They know their products and offer decent deals on quality equipment. If you want to buy lawn care equipment featuring a low price point, plastic, and steel you can bend with your fingers, please feel free to spend your money at the box stores. If you are looking for reliability and durability, give Pro Core a try.

Cy
Review №33

Very attentive to the customers.

S
Review №34

Pro Core Power Equipment provides top-notch customer service. Ive contacted them several times for hard-to-find small engine parts, and theyve never let me down. Last summer, I also needed to purchase a Stihl leaf blower and gutter kit. This company was the only dealer in town who had both, and at a great price. The staff is highly knowledgeable and will go the extra mile for a customer. I would highly recommend this company to anyone.

Gr
Review №35

After talking to Brock on the phone I traveled 4 hours from Michigan to Pro Core.I couldnt be happier with the customer service I received from Brock and Eli. There knowledge of the products they sell is exemplary. It was a long drive from Michigan, but well worth the trip. These guys are top notch. Do yourself a favor and contact PRO CORE for all your equipment needs.

Da
Review №36

Really a nice people to deal with

Je
Review №37

Great place, professional staff and fair prices

Da
Review №38

Great staff and willing to deal. Highly recommend this shop.

O
Review №39

Were once a very good Repair shop. But sugsess has gone to ther head.will NOT get a dime out of me .NEVER

To
Review №40

They r a wondeful and great group of guys and they r very nice and very respect and they r very good at their job

As
Review №41

We were on our way home from WV and needed a generator. We called because we were going to be past their closing time. They stayed until we arrived and still provided excellent customer service. Didn’t rush us through a thing and hit every detail.

Ro
Review №42

Great people. Clean as a whistle showroom and shop. Tells a lot about their work ethic and character. And that makes a great business to deal with.

Vi
Review №43

I had to change my previous 5 star review as they will no longer service anything they did not sell. After spending $1000s yes $1000s of $$ with routine service & repairs to my zero turn they now tell me they will no longer work on my mower. I can not understand why you would not want to keep a current customer?Why build a relationship with a business if they are just going to discard you when they have enough customers of the brand they sell.

Ji
Review №44

Knowledgeable staff. Great selection of Stihl equipment.

Vi
Review №45

Pro core was great in the store great service in the store so I was like well hell ya so I set up a pick up time for my mowers to be fixed and tuned up and the gentleman the come to pick them up was rude disrespectful and plane ignorant to my wife then lied to me over the phone so I set him away went to the store and set up a another pick up time with a different gentleman and now he never showed up so I call them to see what was going on and thare answer blowed my mind they never set it up to be pick up so I just lost 400 in over time for nothing

Ri
Review №46

Nice selection of Toro zero turn mowers.

Wa
Review №47

They did another for me

Jo
Review №48

Great place to get your equipment repaired.

Je
Review №49

Great friendly, helpful, knowledgeable service and staff.

Jo
Review №50

Very knowledgeable.... Great pricing

Do
Review №51

Great service. Super people. Would never go anywhere else.

Jo
Review №52

Good place to get parts. Friendly!

Jo
Review №53

Great service local owner definitely spending my money there A+++

Da
Review №54

Prompt customer service and great quads.....highly recommend! Arlin was our rep.

Do
Review №55

The best place to take your lawn equipment to get fixed

St
Review №56

Buy here and get it worked on here if you ever need to !!!!!! Stihl equipment !!!!! They have anything you need for working outdoors !!! Also have 4 wheelers !!!!!!!

je
Review №57

Awesome in all areas

Al
Review №58

Nicely ran non chain store business with excellent customer service. Many lawnmowers to choose from and they have replacement parts and in-house repairs available.

ch
Review №59

Very friendly and helpful

Bi
Review №60

Great service

Vo
Review №61

Kinda pricey

Jo
Review №62

If it needs fixed, this is the place

Ri
Review №63

Very helpful

Information
43 Photos
63 Comments
4.5 Rating
  • Address:938 Cookson Ave SE, New Philadelphia, OH 44663, United States
  • Site:http://procorepower.com/
  • Phone:+1 330-818-2612
Categories
  • Lawn mower repair service
  • ATV dealer
  • Lawn mower store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–12PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Similar organizations
  • Addy Polaris LLC2143 Brightwood Rd SE, New Philadelphia, OH 44663, United States