Was nice, clean and well stocked. Cashiers were polite and efficient.
I have been going there for a number of years and I dont understand why the owners of this store does not see the value of employees that they have working there for example Carlos, who is very courteous and efficient and works well with the customers. He goes over and beyond his duties. Lately I have observed less and less of Carlos, he should be promoted and given more hours! Since I have seen him less and less, I have noticed longer lines and the store has not been as tidy!! Therefore I have decided to shop at another dollar tree! You guys need to do better!!!!
One of the more complete dollar tree stores around the area too much stock in boxes and not on shelves didnt have what i came looking for. Wound up with other stuff ....
Pretty good tgey actually had 3 cashiers open at the same time late afternoon....hope it sticks...j
I have been to other dollar trees so I know what to expect. However, this one was very uncomfortable. The shelves were bare and there were boxes everywhere. I actually triped on one of the boxes. The boxes stacked were a safety hazard above my head. Big boxes on top of small boxes. The hand trucks of boxes were in front of merchandise I was trying to purchase. I purchased some items and cant beat the price. For a Friday, it should have not been like that in there. Also, only one person at the register which is typical for most dollar trees i have been to. Long wait. Still cant beat the amount paid for goods. Everything a $1. This is my first time here. Mayber next time they will be more stocked with items on shelves and not on boxes.
I called to see if this location had furniture polish and when the person picked up and I started to ask if they had furniture polish they immediately hung up on me. I called again and nobody picked up. I called once more and when the person picked up it was a new person and I stated that whoever just picked up the phone hung up on me and the person on the phone cut me off and told me “it doesn’t matter, what do you need” and it was so incredibly rude. I would understand if I was rude or something but I wasnt given the chance to speak and I just wanted to know if they had what I needed. Awful establishment and obviously is in need of new staff because the ones there do not care about proper customer service.
The cashiers and staff are very friendly and polite. However, the store is always a hot mess. I dont know if its lack of staff or disrespectful customers. Also, this store doesnt seem to have as big a selection of items as other Dollar Tree stores.
The place is always unorganized the staff seemSad. There’s one lady who is so nasty in the way she speaks to people and she doesn’t care whether the person is an elder or has a disability. The management and owners of this location should check their processes - without customers and with the condition of the store it shows the lack of respect you have for the community you serve. I won’t spend another dollar at this store because Of these reasons.
Professional, knowledgeable and friendly staff. Always a pleasure shopping here.
There is not much else you can say about this store. If you are on a budget this is the place to shop for all your needs. Even better quality and prices than food stores. I cant live without this store. Thanks.
Was nice shopping there,just buying everything at a cost of a dollar
Very nice dollar tree. & the best part is that everything is a dollar. Beautiful things for crafts or holidays decorations.
Its a great store if youre on the budget 🥰
Great Dollar store. Aisles of many varieties of things. Food, household cleaning supplies, kitchen utensils, you name it and all for a dollar.
I would like to mention the good service. The staff is always friendly to me. But empty shelves are not always nice to see. I would like to have more choice of products.
Very convenient and cheap cant bites 😃👍
I think this Dollar Tree is great. Everyone on staff seems to care and go out of their way to help their customers. Today Christina and Nakeemand the manager were very helpful in getting me balloons, helping me find something I had lost, etc. They always say have a good day or take care or stay safe when their customers are leaving. I find so much of what I need as a homeowner, teacher and parent in this store.
They are actually practicing social distancing!!! Which makes their inventory pretty well stocked and organized! One of the best dollar trees Ive been to.
Had everything we were looking for. Clean
No parking, nobody directing customers in the store as to high line to stand in. And no social distance inforcement.
Is a big store and they have a lot of goodies!
Very very organized, good stuff, friendly register person .
A place where you can actually get things for a reasonable price
This location is not well stocked. Half empty shelves are the norm whenever I visit. I may be visiting on consistently off days but I find it hard to believe. The location in Pelham Manor is not too far a drive and better stocked. IMHO.
I love this store👍👌
Its poorly managed with unpacked boxes everywhere, blocking isles & passage ways. It has been this way for weeks now and the last time I was concerned that boxes would fall on someone.On a good note, the staff is always polite & courteous.The New Rochelle community and workers deserve a better place to shop and work.How can we expect to fill all the newly constructed high risers if we have nothing to offer?
Parking lot was covered with snow making it difficult to walk.I almost fell couples of time.
Train or hire better staff. Their customer service skills are extremely poor. The store is always a mess and the manager is never helpful. If you know you sell balloons A LOT on Saturday’s have a staff member to cover that. There is a young man who works their that was having an inappropriate loud argument on the phone because his register was down. Better customer service. Better customer experiences.
Very helpful staff. Clean and well organized.
Carlos the cashier is the BEST
Inventory extremely limited!
Oh my gosh! I went to this particular Dollar Tree yesterday because it was closest. Horrible! The line extended to the back of the store, literally there were 11 people before me and a, one, all by herself cashier!! It was also incredibly too warm in there as well. After 5 minutes I called the store to see if anybody else was available to help this poor girl out, nobody answered. As I was preparing to leave my items and walk out, another register opened. Now the clerk was nice. It couldve just been a bad day but first impressions are important.
Its obviously cheap but many items from dollar tree are reliable enough for me. If I need something and I cant spend much, I go to dollar tree. I have never had a problem with staff. I have not complained about anything that I have purchased. I love the dollar tree.
Went to this dollar tree for the frist time.and will never go back.every food that belong in the refrigerator was just sitting in a truck .went to get beef patty and it was expired. I bought some ice cream and it was melted by the time i got home.....dollar tree is a good store but its a shame how they have it.not organized
Yes I was here today
Ok
Always has something good for a dollar
Great selection, Parking available, staff was helpful.
Great Place! It’s very good to shop! It has pretty much anything! Go here now! GREAT
This store is a complete mess! They have boxes of inventory all over the store unpacked and nothing on the shelves. There is no help at the register and long lines
I enjoyed my shopping experiences, therefore I make it my to go place when I start my shopping and lately there staff has improved in every way possible making my experience more pleasant than anything else .THANKS DOLLAR TREE MANORGER and STAFF.
Oh one my favorites stores in Rochelle, is very convenient and they have lots of good home supplies.
I love the low prices for almost anything. Target and Walmart toys are like 20$ and why go there when there’s a dollar tree for 1.00 really like c’mon guys. Love staff and parking clean too. And there’s food there and candy so it’s a win win “I. Loving it “
Wow never before had I seen this particular store this clean and organized, after being shut down by the county. Good job! Hope they keep it this way
Lines are too long, low budget hiring to employ enough workers, and customer service sucks. Did I mention not enough employment to keep stores clean..just a waste ! of time. Products are okay just needs work and it could be 3 1/2 stars.
Great dollar store. pretty new construction, clean and well stocked usually. Staff are friendly and helpful. Dedicated parking lot.
I went really early on a Sunday morning (my first time ever going to a Dollar Tree Store). It was empty and I was able to do a quick walkthrough and checkout which was great. Only drawback, there were loads of unboxed merchandise along the outer aisles. I couldnt shop efficiently in those particular sections.
This dollar tree is the biggest and best Ive been too. Great items and there is also parking.
Great place...but there was so much inventory in the aisles that it was a little difficult getting around the place.
This store is great and everything really is $1 dollar, not like the $ .99 cent store where nothing is really that price and the quality of things is much cheaper looking.
Lines are terrible. Registers not open blocked with items that need to be stocked. When asking manager a question he never has an answer. I never want to see anybody get fired but the manager should be disciplined.
A lot more organized than most dollar trees however, very limited selections. Also, because it is a smaller store, there is one line opened for the most part and you must be prepared to stand on line for at least 20 minutes.2 years later Im editing this post because its become exactly what every other dollar tree is. The shelves are never stocked, its super messy and unorganized, the staff gas gotten friendlier but better management is most definitely needed.
What a great store and so cheap that I felt I want to get everything from here. They have a lot of staff and prices made me wonder why did I pay so much for almost the same things over the years.
This store is great. Have most of the things you need for your household, even food. I like shopping there.
Best prices on good products... Cheap and affordable. Staff is neat and very professional.
New Rochelle Dollar Tree is the best in New York,. The Managers and Employees are awesome...I loved my experience, Excellent as always
I wish I could give it ZERO stars.....never have I walked out of a store more than 5 times.....one cashier on with 20 people checking out, store is constantly in disarray. Once ordered items online for pick-up at store, took 20 minutes for the manager to come out and tell me half of the items were broken....came back the following week like he told me to and items were never re-ordered....list goes on and on
I like this place for quick buys and cleaning supplies. But Im giving just 2 starts for the parking and the front of the store. Its starting to get abandoned, garbage everywhere, containers with leftover food in areas of the parking lot, not good for a place that just open a few months ago.
Friendly staff
Restocking could be better, shelves were empty but its a good store.
So much stuff available compared to other locations. Organized. Never a mess.
My experience was amazing first time going there was a breath of relief. Now it’s my favorite place to go shopping for almost anything except any kind of clothing lol
Management needs to do a better job keeping the store cleaner after cashing out the doors were partially blocked with shopping carts
Awesome
They have pretty much what you want at great prices, but take way too long to get your things checked out. Only one or two cashiers are working every time I visit.
Very dirty store. Worst store in the many states I have traveled. Boxes all over and empty shelves. New management is needed ASAP. Does not represent the city of NR.
Good store but checkout line sucks stand on line for 20 minutes to a half hour every time
I like very much big parking too many good things
New items all the time, a great place to find everything you need
Nothing special, could be more clean and organised, the staff dont seem to be very optimistic at all. If youre looking for a place to buy cheap party items and snacks then this is the place for you, as well as cheap soaps etc.
Affordable prices on everyday things. Great place!
Always busy, always a line...but they usually have eveything I need! Except SALSA! I wanted salsa and chips the other day, and because they carry such a wide variety- I was shocked they werent able to satisfy this craving. But they have every household item, cleaning supplies, baking and cooking tools,a grocery section with eggs sometimes, cheese, ice cream, frozen veggies, etc. Juat be prepared to stand in line!
Great Dollar Tree at a fantastic location. Theyre usually stocked up and have great items for cheap prices.
This store has ample parking. The store is a nice addition to New Rochelle.Sometimes theres long lines, just me patient its a dollar store.
Nice, but freezer was empty! Everything needs to stay stocked, if you dont have it, you cant sell it.
Place is great very clean and organized. they could pay a a little more attention to the registers and get more people on the register when theres huge lines.
A complete mess. Working in retail, the worst Ive ever seen. All said, shocking ehstbyuu can get for a dollar. Seemingmy impossible. Its worth the hit and miss inventory mess.
Lots of good things to buy, I was surprised at the food items very good. I had a good experience and will be back to shop.
Love going to Dollar Tree because you never know what your going to find.
Great prices and good customer service
Ok thank you
Much better Dollar Tree store that we find in NYC.well organized and clean
It is affordable
Great place to shop but needs to have new management put in place.
Great store
Love The Dollar Tree, so much there, you end up buying a lot of stuff.
I Enjoy this shop, as it has a good price is well licensed and there is a lot of variety
Always LOVE to be here. As a newbie to this country I spent ton of money for CVS at first and then when I found this store all I can say is OMG what did i do. Pregnant test, ChapStick, seasons and all the seasonal decorations....Also, the staff are very friendly.
Would have gave 5 stars but there is always a long line but otherwise I love it
So many things at a great price and warm customer service
Always long lines and boxes of items to be stocked on shelves, still sitting in the aisles. Otherwise, good store.
Depending on wat dollar tree ($🌲)u go to the lines are always long and no 1 to help you most of them that I have being to most stores only have 1cashier to ring u up. Being to several of them in different locations thru out Westchester and the Bronx . The two in Yonkers are allllwayyyyys busy and the lines are long there. They Ave enough cashier for the 1in Getty Square from what I have notice
I love the DOLLAR TREE. .!!!! You definitely cant beat the prices... you get what you pay for $ so just keep that in mind...but great stuff... the only thing is that they never have enough cashiers opened and its a very very busy store the one New Rochelle Ny ...so just be prepared to wait a little... but the lines move fast no price checks needed Everythings is a Dollar LOL LOL but its a good store. . you have to go and visit store... has stuff every one. !#
Good for ur 💰
Crowded as always. They really need to have more than one register open
The store manager is rude mean and refused to check me out because I was upset that she gave an attitude when I asked her if she had change. She told me no and when I went to buy something and simply said I bet u have change now that Im buying something..Ive seen her be rude to people in the past when they complained about how the store was running and because of her if rather pay more money at a supermarket or drive to another town then go back and see her again some people shouldnt have power