Go here and ask for Martin! I had to leave a review because I was blown away by the customer service I received. Due to an emergency, the store was short staffed. When I got in, one associate named Martin had been doing the work of assisting every patron by themself. I expected Martin to be flustered and would have understood if they tried to rush me out, as the store was closing. Instead Martin was patient, calm and gave me first class treatment. Martins knowledge of the shoes was incredible and we found a pair of tap shoes that worked for me. While I was there, another woman arrived and needed tights. I dont think she really made it before the store closed but she got the very same Martin treatment. This is the type of customer service that brings customers back. When I need anything for dance, I will start with Bloch - and this store specifically - because I was so impressed by Martin. Really exceptional!
Amazing experience for point shoes!!!!My daughter Elle and I went today, highly recommend.Professional and knowledgeable people, especially Martin and Daisy.Overall, good vibes 👍.
Horrible customer service. Locked the door at exactly 5pm with 4 little girls and their moms waiting outside to get in, who would must definitely be buying items…No apology, just rude!
The guy who works there (sorry, cant remember his name but he dances with Alvin ailey) is the best fitter Ive ever had! My feet have really high arches and are super narrow so it took a long time to find my shoes. He was very patient and helpful through out the whole process. Unfortunately the shoes are too soft for my and I broke the shank a month into wearing them.
This dance supply store is chic, beautifully maintained, and well stocked. I personally prefer Bloch as a woman of color because they carry the skin color tones shoes for African Americans as other dance stores do not. The staff was friendly and knowledgeable. The prices were reasonable for dance supplies.
Great products, but I’ve had too many bad experiences with this particular store’s customer service. Will be only ordering online from now on.
Great service and nice, clean place
My daughter had a blast here. And the staff is super friendly and helpful. We will be going back. A wonderful shopping experience for a ballerina. I think our helper was Rachel. A+
Great selection. Personal attention. Good prices and excellent staff.
Girls 1st pointe shoes.. Made an appointment for fitting the day of for 2 girls. Awesome and professional staff. The girls on site today 1/4 at 6pm, were very helpful to the parents and dancers who knew nothing about pointe shoes. Thank you! We would refer this place to anyone and we will return for sure. Make sure you make an appointment if you plan on getting fitted..
They were WONDERFUL! Came in from out of state. Wandered into the store & asked if they had time to fit my daughter. It was the best pointe fitting shes had! And shes had 9 in 1 year. Extremely knowledgeable
Beautiful location and the staff is very attentive!
Called ahead, they had what I wanted. Went in, and had friendly fast service! Great customer service
The women staff were very nice and greeted me. The two men staff were like divas. Trying to get refitted for another pair of Bloch. The guy didn’t even look like my feet shape and started pulling out shoes to give me to try on. He said he is a corps from New York City ballet. Not sure how that qualifies him as a pointe shoe fitter. The man in charge has long hair. Very cold. I ended up with a pair which the vamp is too high for my toes and getting over the box is not easy. Disappointing experience.
The gentleman really listened to my daughter and her needs. Thoroughly enjoyed our evening at Bloch NYC!
The staff is wonderful and very helpful. If you go on a busy day you may have to wait 30 minutes to an hour for a pointe shoe fitting. But they know what they are doing and the wait is most defintely worth it. Staff and products are great.
Great customer service and the employees are super friendly, if what I need is not in the store they have no problem with ordering it in for me. As a ballet dancer I love this store and Brand to death !!!
They spent so much time on me. I feel that I have the right show for me!
Whats not to love about this chic ballet boutique. The personnel are knowledgeable and engaged and the merchandise is geared for serious dancers.
Very helpful staff helped me in a pinch with a very fast shoe fitting.
Mostly complete selection of Bloch shoes, slippers, pointed shoes, etc., but staffers (Stassi), mis-fit my child, putting his wide, triangle - shaped feet in a tiny size 10! We went to Capezio, and he was fit in a size 13. You walk away thinking, Such a nice looking store, but I have money, sell me the right stuff for my needs. Lots of missed opportunities too, as we needed many other supplies, none of which were suggested to us. Returned items, for a refund, which was easy. $$$ Expensive.
Great experience, in and out in less than five minutes with perfectly fitted shoes.
Beautiful place, and nice people on saturday morning for fitting pointe shoes
Helpful staff. Nice selection.
Picked up technique shoes here. Staff quite knowledgeable, if a tad stand-offish.
Sales person/pointe shoes fitter lack of knowledge
I am so excited that a Bloch store has opened in NYC!!!!
Friendly staff. Nice items
The staff in this store is extremely unpleasant!. I walked in the store during lunch time, the guy at the desk was eating, and looked at me like obviously I was not welcome!. He continued having his lunch, ignoring me.
Nice store but soso service
Good selection. Friendly workers.
Nice, love the store💋
Nice dance attires if you need dance products are a bit pricey but if your a student you get a 10% discount
Called the store to ask a simple question and the guy who picked up the phone gave me attitude like he couldn’t be bothered. Will not be shopping at this location.
Awesome staff!
Excellent service
Have everything!
Nice selection of comfortable dance shoes. Unfortunately, not all the options that are presented on the site are available in the store (leggings). Im happy with the purchase. They even made a discount :)A year ago I ordered shoes through the website, there were no problems, but the store, of course, is more interesting
Great store for ballet gear. Not very cheap but cheap from the same equipment in the country. Unique and impressive bodywear can be bought.
Sacred temple of equipment for dancing. Great team!
Very good Classical and jazz dance shoes. Good prices, a pity that the price of the website is NOT the same as the local, is outdated or more is paid locally. Regulate the attention of the premises.
More expensive shoes than in Israel and a poor selection
Thank you!!!! Wonderful attention and they have all the models of tips, tights! For ballet !!!!
Fantastic store for Ballerinas. Yes, they close early
They could not assist us for not having made an appointment
We dance there (bis)
Excellent attention.