It took them over 2 hours to perform a lube, oil & filter change, & tire rotation even though I had an appointment...they did wash the truck after their work. However they couldnt be bothered to set the correct tire pressure. Personally I cant recommend them based on this experience & Im not sure that Id go there again. I even checked on a price with the parts department & then found the same item on-line for less than half their quoted price.
Newburgh Toyota is the only Toyota dealer I will give business to. We have worked with Eduardo in the sales department multiple times and he is simply the easiest person to work with. He is very knowledgeable and honest and he will work with you to help you understand the process. The whole team is great, from sales, to finance, and then servicing your car with them is a breeze!
Friendly staff and great experience for repairs.
This Toyota facility is beautiful! They are also extremely Covid-safe.
Newburgh Toyota provided me the best new car buying experience Ive ever had. Salesperson Stephen Gill, sales manager John, and finance manager Randy all do a wonderful job listening to the customers needs and working to make sure that youre happy. Even when you drive off the lot, theyre always there to support you. Not once did I ever feel uncomfortable, intimidated, or pressured into doing anything that I didnt want to do with my car purchase. I strongly suggest working with Newburgh Toyota for your next new car.
Very good work and timing this job took was on the money.
Service department is incredibly helpful and professional. The waiting room is fabulous. They have a computer area, coffee station, sitting lounge with a tv and wyfi. The let you know often how your car is doing. If its an all day, they have a car service that drops you off and picks you up. Once when my car needed a few items, I was dropped off at my salon and had my hair cut dyed and nails done... multitasking was accomplished. But most important...my car is always in perfect running condition when I leave. A great place to buy a car and continue with the service .
Excellent place to purchase a vehicle. These guys will do the best to make sure youre happy and beat the competition.
They made a customer out of me. Been servicing my 1998 Camry V6 XLE for years. Worth the trip. Make an appointment. You wont be sorry.
Nice place, sales reps nice. Just been looking for a great deal. So far havent find one yet.
The staff is really friendly. The building is clean and organized.
Simply the best
I recently purchased a car at Newburgh Toyota. My car was totaled in an accident when a woman ran a red light. My insurance company would only cover me for a rental car for one week. When my new car was delayed at the factory, Newburgh Toyota gave me a loaner to use until my new car came in. When the new car was further delayed due to a part that had to be ordered and would be delayed 3-4 weeks, they located the exact car I had ordered from another dealership. During the whole process everyone went out of their way to help and kept n touch with me. Since my previous car was also a Toyota I have worked with their service department -who are wonderful-and this was an important part of my decision in buying another Toyota. I would highly recommend this dealership.
Love the people here but your price to get a flat fixed and to purchase a tire to replace it is pathetic. One tire. $193.14 ...l have been a Toyota customer since 1998. Time to look elsewhere?
ONCE AGAIN NEWBURGH TOYOTA HAS MANAGED TO PROVIDE ME WITH EXCEPTIONAL WORK ON MY VEHICLES 🚗 I CAN BE THERE ALL DAY AND WAIT FOR MY CAR TO GET FIXED IF I HAD TO. THE LOUNGE IS HOMEY COMFORTABLE QUIET 🤫 AND THEM COMING OUT TO LET ME KNOW WHATS GOING ON THROUGH OUT THE REPAIRS LETS ME KNOW THERE TAKING CARE WHAT NEEDS TO BE DONE I HAVE 3 VEHICLES I PURCHASED FROM THEM AND DO NOT HAVE NO REGRETS TY NEWBURGH TOYOTA COMING FOR MY FOURTH REALL SOON TOM REILY IS MY SALES REP HES AWESOME 😎
Nice employees didnt try to make an endless list of repairs my car needs
My experience is only with the parts Dept, so YMMV with sales. With that said, the parts Dept is simply the best, theyll search nationwide for what you need, be it $3 or $300. Friendly, courteous, and for the 1st time in my life getting dealer only parts for a 25 year old car was great, met with enthusiasm and not as if Im punishing them by asking for something. A real contrast to some of the stealerships around, if I run into a job I cant handle I wont hesitate to bring or tow my baby there. Clean bays, spotless actually. Very telling imo how people keep their word area.Tl,dr - get your parts here over any other Toyota dealer, well worth it especially with a classic car.
Would Highly recommend this Service Dealer to All. Very Professional and Excellent at their Job.
Always prompt service and attention.
Awesome parts and service
Always satisfied with the service
Great customer service and service
Gas cap pricey