We had a question pertaining to a fitment for a custom build. Several years ago I was left on the lamb for information and was hesitate to call expecting the same. This time I was informed they would get back to me when they had their tech get me the proper information . Not more then a hour I was given the information. On their game Response was quick and accurate and our custom build rolled out our door perfect.

Has to be the most incredible sale of used and aftermarket motorcycle parts I have ever seen!

First time calling, And the last time!They have parts on E-bay so I called to make sure it was a perfect fit. Was trying to explain why I called before I finished she interrupted me. Extremely Rude tone I hope here cornflakes are cleaner tomorrow!Fraser

They only do retail 1 day a month. Drove an hour out of my way to find this out. Thanks for nothing

Ehhhhh...well dont call even as a vendor the staff will tell you they dont want to look up part numbers to do it for them and call back so you go online and you cannot look up numbers because you dont have a login and password....after you just told them you lost it. So even having an account with them they are too lazy to work with you...would not recommend

Dont buy anything from V-twin if you expect to get any Tech assistance with the products they make! I just called with an installation question and was told to contact dealer I bought the part from. When I asked if they had any technical info about the part THEY made. I was told NO, contact the dealer, we have no information.

To begin with I purchased this service (along with new fork tubes) back on Mar. 9th from The Moto Hub was instructed on the 11th (by Rob I guess he works in your customer service) to send them to Tedd Cycle/Motorshop 9 Scobie Dr Newburgh NY 12550 RA #RA113531.They received them on the 13th., Four weeks later I inquired about them and was told they misplaced them. Two days later Im told they found them and they would start on them asap. A couple days later Rob calls and says that I need to buy some more parts to fix my forks correctly. This was not a problem as I want them done right.What is a problem is that this was 2 weeks ago I was told (again by Rob) at the beginning of this week they would finish them and ship this week and he would forward the tracking # when he received it from V-Twin. You would think after misplacing my fork legs to begin with for 3 weeks they and Rob would show some urgency to finish this job and ship it to the customer BUT NO by the time you read this tomorrow it will be Fri and this will drag on out to 7 weeks. Im not pleased with either Moto Hubs or V-Twin service and I intend to voice my opinion on your Facebook page and any where else I can.

Please l dont have any experience.about ...

I called and got turned down to speak with anyone for parts/tech support because I wasn’t a dealer!! I was going to order parts but had a question. Well I guess they don’t like money to much so I’ll bring my business some where else! !!!

AWESOME BUSINESS