Had trouble in North Alabama location. But here in Newnan, Ga.. Perfect. Cutomer service here was excellent. Will visit here again when I am in Newnan. Darla was great to talk with and Brandi, technician, was excellent .
Even though I had already bought the new battery online, the guy was happy to come out and test my battery for me, (which is in the trunk of a hybrid, so Autozone wouldnt touch it!) it tested good so he we just fine with returning my money. They are honest, very capable and friendly.
Would not honor battery warranty! Blamed my 4wheeler. Battery less than a year old. Bought battery from another company and 4 wheeler has been working fine. No more Batteries Plus products for me!
Shawn was very helpful. He was very polite and profesional. Great service.
Good Price/friendly
Repairs the same dayTook my phone in the amAnd picked up the right beforeclosing.they did an awesome job.Great work!
Went in looking for a tiny battery could not find anywhere else and they had what I needed good job guys.Thanks!
Best customer service and guys ever. My car battery died in the parking lot.I had no one to help me and no tools. They were so kind to help me put my battery in the car and it was a life saver for me! Anytime I have been in their store I have received great customer service. Thanks again guys for your help today!
The manager and his staff at the Newnan store are always great. Ive never been in there where they werent able to help me in a timely manner. They always come through for me! I highly recommend this location.
Ive purchased batteries here before and this is the first time that Ive ever been told that they couldnt install one for me. Instead, 3 guys stood inside the building in the nice, cool AC and maintained their clean clothes and hands. All while I managed to change out my own car battery in the parking lot. I guess its a good thing Im mechanically inclined... The stars are for the service, the batteries are always five-star worthy.
Fixed my problem fast. Honored my warranty!!! Amazing staff.)
Excellent customer service. Very helpful. Was in and out within minutes.
Simple, fast. Have everything needed. I you going to wear a mask, especially doubled, speak up!
Good selection, good service, good people.
I went and got smart key fob battery changed. I brought my own battery and they popped it in for me. Quick and professional
Its always a great experience when I go to batteries plus they are always so professional and nice and go out the way to help you. Great job.
Easy to schedule, friendly staff and battery swap was done quickly
Great price. Great service. I always use them when I need batteries. The Best
Sales Rep. was excellent, knowledgeable and very nice.
Be careful, I have used them twice before and been great. But I spent 190 less than a month ago repairing an iphone X screen and it just went dark yesturday. The Manager Shawn said i could offer you $30 off a new screen. What a Joke not even 30 days old and wants me to spend another $160 when he knows he could just return that bad screen to a vendor. buyers beware they may have turned the corner into bad service. How can they really do that to their customer. Not a scratch on the screen and he says that based on experience in may have been dropped. So now we just go based on experience and not give an ounce that the product could be defective because we know that doesnt happen in manufacturing its 100% to perfection. what a joke.
These guys are the best in the area. I originally booked an appointment online with Best Buy located in Ashley Park but upon arrival discovered that they would not be able to replace my battery because I don’t have Apple Care. That was the only way they’d be able to service my phone. The curbside worker I spoke to then referred me to Batteries Plus Bulbs and I plan to go back to thank him because I got a great deal at this place for an affordable price. Screen & battery replacement for $140
I got a battery for a Nissan Rogue fob at this store and it cost $12.83. I got a battery for a Mini Cooper fob last month at Battery Source and it cost $8.55. That is ridiculous! I wont be using Batteries Plus again. In addition, many online resources indicate that shops like yours recycle batteries, so I brought some to recycle. I had NO IDEA that there was a charge associated with it. Dont worry. Ill be sure to let everyone know. What a ripoff!!
It was great.
Great service. New battery in my phone.
Surprised by the selection of flashlights, tbh. Staff was very helpful in finding batteries for me and recycling some old batteries that I brought in.
Don’t think that it should cost 75 dollars to program key pobs. Price was outrageous for only 2 minutes of programming.
Overpriced. For one single battery, way overpriced. No pricing posted, so I had no idea until the guy already installed the battery. Will not be using again.
Friendly and very helpful associates, I can always find what I am looking for and if there is ever an issue you stand behind the products you sell
1st timer. Found that they can copy laser cut keys for a reasonable price! Thanks for the service that no one else can do!
I was about to spend $1000 on a new phone, when I thought of this store and called. The guy on the phone knew what I needed right away. Made the appointment an hour later, and it was fixed for a fraction of the cost. Thank you!!!
Need a difficult key made or just need a battery for anything this is the place to go
Took my brothers phone in for a screen repair, he picked it up and the battery just all of a sudden quit working. We tried charging it as the battery was almost dead when given back to us. It was working perfectly fine when we dropped the phone off. They say they didn’t touch the battery but you can’t tell me that it just all of a sudden quit working when they “repaired” it. VERY disappointed in this and would not recommend anyone taking their phone there.
Shawn is the best! He gave us so many options for our new car battery, tested to make sure that was the problem, and replaced it promptly! Thank you so much, Shawn!
The online ordering was a great experience. The girl that contacted me after I place my order online was wonderful. The brand I ordered was not available, but she suggested a different brand but the exact kind but lower price too. she was very helpful and knowledgeable. Too bad she was not there when I came to pick up my item, I probably would not have waited as long as I did to pick up my order since the man that help me at the counter did not know what he was doing, and he have to get someone else to help me that knows.
Fast, friendly service. Affordable. Thorough, professional
Great prices for phone repair!Best I’ve found with no issues.The crew at batteries plus is awesome! Daniel and Bailey are great at the desk and helped once again. I’ve been a repeat customer for a while and won’t trust my iPhone with anyone else. Thanks once again guys!
Employees really knows what customer service is.
I had a iPhone 6s Plus 128GB. They were kind courteous in fixing a screen with chunks of glass missing and a non working charging port. The gentleman Daniel was willing to work with me on the device to help save the phone. He was nice and the staff was amazing. I have never been to a place of business that takes so much pride in work and warranties on products. If you ever need a service for phones or watches or anything check these individuals out.One happy customer! If I could rate them 10stars I would.
Great place if you need a battery for almost anything, or a light bulb for almost anything. The do great work on screen repairs as well
Great place. Always have what I need. Even the odd batteries and bulbs. Coley is so nice, friendly and helpful. He goes out of his way to help and makes things very easy to understand.
Quick and easy, alarm batteries in stock
My son’s truck needed a new battery. I checked several vendors online and Batteries Plus had the best price. I went on there website to place order and also received an additional 10% off for ordering online. Soon after I received an email from the store advising they were ready to install. We drove to the store and the battery was quickly installed by a courteous employee and we were back on the road in 20 minutes. So had a great experience both in cost and service. I highly recommend Batteries Plus.
The staff are friendly and very helpful. The prices are reasonable and they even include them installing the battery/batteries for you.
I had a wonderful experience. Both staff members that helped me were extremely pleasant and knowledgeable. I opened a business account here and I will be sure to call on Batteries Plus bulbs for my future needs. Thank you for making my experience pleasurable and thank you for being so accommodating
Great ser
Great place to go for batteries. Call ahead to make sure that what youre looking for is in stock. If not they can get it from another store. If they can find it locally at another store.
Had Iphone 7 Plus screen replaced. Service was quick and easy.
I was certain the battery on my car was a goner. Pulled in to Batteries Plus thinking I would definitely need to replace it but the guys helping me told me the battery checked out ok. It had to be 100 degrees outside but they took the time to test my battery and they even ran some tests to make sure the alternator looked good too. Very honest, helpful and customer oriented. Highly recommend!
First of all let me just say that this review is long overdue. I recently ran into the gentleman who helped me, which reminded me that I needed to write this review, and he is a true gentleman. I came into Batteries plus bulbs to get my phone repaired, the man who helped me was Daniel. He was the nicest, most professional employee I have ever encountered anywhere. I started to feel lightheaded while in the store, Daniel grabbed me a chair and was genuinely concerned about my well being, he fetched me a cup of water. After I started to feel better, he rang me up and he offered to walk me out to my car to make sure I was okay. I must say, I wish Daniel was for sale ;-). Whoever hired him knows what they are doing. He is the absolute best. I will be returning for all of my battery, light bulb and cell phone needs.
Its obvious they pay people to rate them well. Dont go here or you will end up losing even more money with a phone thats still not fixed.
My son took his iPhone to store#981 to get his battery replace and when he went to pick it up they stated the front camera wasnt working. It was working fine before taking to STORE #981. Please do not take your phone to this store they are out to make money with that being said how I know they didnt damage the camera on purpose. They have no customer skills.
Overall was a awesome experience, super nice staff member that greeted me with a nice smile! I was taken care of by Bailey and she did an awesome job on fixing my iPhone 7+ screen and battery. Would highly recommend this store. ( she was easy on the eyes too) 🤗
My screen was badly damaged and now it looks brand new. These guys are awesome. I dont trust anyone else to fix my phone.
Costumer service isn’t very good. Over charge you. Go somewhere else if you want your phone screen fixed. This place is horrible. Will make excuses why they can’t fix your phone screen. They won’t even sell you a screen. Unlike their competitors who will fix it no problem.Edit: Response to the owner: Maybe you should focus on less excuses and focus more on fixing. Like your competitors who didnt make excuses, fixed it for a cheaper price, and did it faster.
Very helpful staff. Guided me to the best battery for my UPS, which wasnt the most expensive battery. Battery is working perfectly. Online experience went well. Delivered to store and pick up went well.
(formerly a 5-star review)CANT SAY ENOUGH...I had been here twice... to replace the battery for my car stereo remote control... So that usually cost the price of the battery itself MAYBE $2...BUT THIS TIME one of the older men replaced the battery and then without any warning charge me $10!!! WITHOUT ANY WARNING!!! & wouldnt budge!!!Like I said at the beginning formerly a five star rating!!! Bc of the young men working here...Feel so bad for them, they are so professional! (and I hope they find a company that cares about people like they do! Instead of the old swindlers running the place, who genuinely made me feel cond!)
Joey was awesome! We were all over town searching for a decent battery in our price range and this was the ONLY place that was right! Glad we took the time to search to find the best place in town. Autozone was so rude to us. From now on this is the place me and all of my friends are going. Thanks a million to the awesome staff and quick service! It only took 5 minutes total.
We used a customer service rep over the phone to help with purchase . She was very helpful and made the purchase easy.
Although I would not recommended having Samsung cellphone repairs done at this store, I can say that following my previous 1 star review they did reach out, acknowledged their responsibility and sent my phone to their corporate location to fix the damage they had done. The phone has worked properly since that time. If I ever need batteries though this is the place I will go. The employees are friendly and their intentions are to be helpful. Mistakes happen and I appreciate that they (finally) took responsibility and made things right...cant ask for more than that.
Awesome people! I would recommend anybody to them! Fixed my phone within an hr. Great people there at batteries plus. Price is reasonable and they also have phone cases and more! Thanks!
Have just about any batteries you need.
The gentlemen that was working in the store were very helpful with my needs. They were able to locate the item I needed at another store because they didn’t have the one at this store that I had came to. They were knowledgeable with the products they sell. Also they were very friendly.
Made an appointment online for a battery replacement. Was fast and easy.Wasn’t busy either when I got there.Service was awesome! The girl there was super nice and popped in a new battery in probably not even 5 minutes, and I was out the door.
Truly a friendly and knowledgeable staff. Joey and the gang helped out super quickly their battery prices were cheaper than any others in the area. Definitely recommend.
Good product, fair prices with friendly and knowledgeable staff.
Great place to fix mobile phones! Much cheaper than phone carrier rates even with a warranty! Fixed my sons shattered screen in an hour and they guarantee their work! Never buying insurance again from cell phone company. So glad I found this place!!
Daniel saved me from making a huge mistake buying batteries for my camper, which I use to travel all over the country from Battery Source. I learned that they are only a small chain with locations in south Ga, west AL and the FL panhandle. I only paid about $10 more per battery, but I have a longer warranty with a chain that has over 700 stores in the US of A and locations within reasonable distance to all of my travel destinations. That Daniel is one heck of a salesman and really knows his business. Hes made a loyal Batteries Plus Bulbs customer out of me.
They had what i needed
This store is the equivalent of a Radio Shack store when it comes to expertise. If you know precisely what you are looking for then you are in business! Otherwise, do your homework before coming here. The staff is barely one step ahead of you with regard to knowledge of the product you are seeking. Dont even ask them terms like CCA, lumen, or otherwise!
Great customer service. Fixed our broken cellphone issues quickly.
This place not only had batteries, they repair cracked phone screens. They also replace key fob batteries. Great work and their prices are quite reasonable.
EASE OF DOING BUSINESS. HAS THE ITEMS IM LOOKIN FOR.
I have been to many batteries plus bulbs locations and this is the best one I have ever visited. Every time I go (which is usually for a watch battery replacement) they are so fast and set your watch back to correct day and time...friendly staff, great business.
I had shattered my iPhone 7 Plus screen back in December and had taken it to get replaced. They hooked it up fast and for a reasonable price. A couple of weeks ago I started having an issue with the screen, (some lcds or something went out in the bottom right hand corner) I don’t believe it was their fault, just a faulty screen. took it in there yesterday and had it fixed with a new screen and screen protector and I had it back in hand in 45 minutes, no attempts of trying to make me pay for it saying I was somehow at fault, just handed it back and said “please come back if you have more problems”.. good customer service is a rarity these days but the staff at this location was jam up... thanks guys
Had iPhone screen replaced in Newnan, Ga....Austin did a nice job and was patient and professional.
As fate would have it, I took off my otter box only to drop my phone seconds later, shattering the screen. Went in to the store at 5 pm, and was fully expecting my phone to be there until at least Saturday morning. When I explained that I was leaving town, Steven had my phone repaired before 7 pm. I would 100% recommend this establishment for service. Staff is great! Thanks a million, Steven and Robert!!!
Needed a battery for my Harley Davidson and they had it. They also had the flashlight I have wanted. The staff member, Joey, was upbeat, polite, and knowledgable. The prices are very reasonable and the store was clean. What more could you ask for?
Duracell brand batteries are American made. A little more expensive but the China batteries i have been buying dont last long
Awesome people here! Helped me with my 6V Batteries for my Mobile Message Board! Great Price on Batteries! Very Helpful!
People are very nice and helpful. Did a great job on fixing my phone! Will definitely comeback for any other repairs!
Helpful, knowledgeable staff... they have every bulb or battery you could possibly need. They also fix cracked phone screens, and replace built in phone batteries! Im sure if they didnt have it, theyd know where to get it. They helped me find the right battery, replaced, and recycled the old one for me. Yeah, I could have probably found it on amazon/YouTube, but it was nice to have a PERSON just do it for me.
I wouldnt recommend this place for fixing phones. After getting my screen replaced on my iPhone 8 plus, the phone had a lag and intermittent overheating issue. The staff checked the phone and found no issues.I took the phone to another place and they fixed the issue. No overheating, and or lag issues.
Competitive prices. Friendly and knowledgeable staff. Clean well lit store. In and out in a very short time.
Great customer service. Did an awesome job replacing my cracked iPhone 7 Plus screen. Would definitely recommend going here!
They installed my car battery quickly, even took the time to clean the terminals and spray corrosion blocker on it. They connected a memory minder battery pack so my radio didnt lose its settings. All this care in the middle of a cold rainstorm. And the battery was priced well too! Great job guys!
They were very professional and upfront with everything. I wasnt in a rush for my phone,and they were happy to hold it for me.
Omg I love them! I was worried when they told me my phone was bent a little at the frame, but it was nothing. Everything works perfectly! And I dont have a thousand cracks in my phone.I dropped it off and went to work. After work, two hours later, I came back and it was done. They did amazing work ! 10/10 will tell people to go there!
Great service and did a wonderful job on my broken phone !
I never write these reviews,but I had to for this store. Bailey went above and beyond faster than I expected. Great store!
Best place to purchase batteries. Ive 2 in the past 3 months.Purchased on line saved money.No Problems.Friendly people,great service.
Everyone was friendly, knowledgeable, and successfully fixed the phone.
Took my iPhone in for Screen repair And now the phone overheats, camera doesn’t work, and now I have a blue line showing across the top of the screen. Please do not take your phone here for repair. Now I’m out the repair cost and I have to get a new phone. I regret not reading the reviews before giving them my business.
I hope this store gets more business because they have a lot of great stuff and the staff were helpful and knowledgeable.
Quick service, friendly, explained options pertaining to my purchase. All around nice first experience. I expect to return.
They have great customer service and get what ever problem fixed in a timely manner
Great customer service at this location in Newnan. The guy who helped me was extremely helpful, and my phone was repaired quickly, and I will return to this store again!
I did not get his name but the cashier was very professional and knowledgeable. I highly recommend Batteries & Bulbs.
Batteries plus bulbs is a complete rip-off. I bought a car battery there for $235 less than a year ago. I took the battery back to get charged or replaced being under warranty. I was told by the staff that since the battery was less than 10 volts the battery was no longer under warranty. I took batteries back to Wal-Mart completely dead under warranty and recieve a new battery with no problem. Ill never shop there again. What a sad way to run a business.
Had a great experience. Ordered a new car battery online and they had it waiting when I got there after work.
Just left and my screen looks great! The staff is personable and knowledgeable! I would definitely recommend them to anyone!