Camille was Super Helpful. She have great customer service skills. I have a business and I think she we above and beyond in helping me solve my phone issues. When looking for new workers I will think about how Camille customer service was the same all the way through the process. Durrell M.
Lady behind the counter was super helpful and knowledgeable. Unusual these days. I was very impressed didnt get her name, but hope shes there in the event I need her help again.
They were contacted via Verizon to repair my cracked IPhone screen. Noah the technician arrived on time to my residence. He was able to put in a new one in a timely manner. A job well done & very pleased with their service. I recommend Ubreakifix & Noah was awesome & professional! 🥰
Replaced my Pixel 3 battery in a very reasonable time. Very professional communication. Technician even came out and explained what all he did.
I can’t thank you enough. My 80 year old mom lives in Ga and I live in Fl. Arranged over the phone. Amazing experience. She commented how thorough and personable you were, everything worked out nicely. Thank you for taking care of my mom when I was too far away to do it. I can’t say enough about how relieved it makes me to know you made her happy. THANK YOU!
These guys are great! I brought my Pixel 4XL in for repair. It has a defective battery; a known problem for Google. Google had in fact given an extra year warranty to cover this.When I first called them, I feared that they would not be aware of this and that I was going to have to argue about it. I had already printed pages about the extra warranty. However, to my delight, once I described my problem, Trey knew exactly what I was talking about and even brought up the extended warranty! So, I brought my phone in and asked for Trey; he wasnt available and my stomach immediately sank fearing this guy would not be familiar with the warranty. Yet again, I was pleasantly surprised because he too knew exactly what I was talking about.These guys really are on top of things. I got my phone back a few days later working good as new! Thanks so much uBreakiFix!
Phone looks and works like brand new but the repair took almost three hours longer than promised. I did not receive any updates from the store and had to call myself. If there was another option for Apple and Samsung phones I would recommend trying but unfortunately there is not.
Anytime I need my screen fixed I go here, they are beyond amazing and very professional.
The front desk girl was amazing and informative about all services and make sure you understand everything prior to getting services completed.
Not only was my phone not fixed, it was returned in worse condition. I brought my phone in for a factory defect on the battery. Google, the manufacturer, was aware and covering the cost. I was then informed that after they opened it and fixed the battery that several other functions were not working. Those features were working before they had opened it. My phone screen didnt even fit inside the phone casing any longer when I came to pick it up. They were not going to mention that but when questioned about why, they tried to blame it on a third party screen repair. Google was already aware of this repair and said that any Google tech should be able to fix it. They would not provide me with straight answers and talked in circles when questioned. They did offer to fix all of it if I paid them. After contacting Google they told me that Google would repair or replace it if I sent it in to them and even apologized on behalf of the store. I dont want to make accusations but this all seems very scam like to me.
Very polite and friendly. We had a glass screen replaced and it was ready sooner than promised. Good experience.
This is the eighth time I’ve used IbreakUfix. Every time, the service is courteous with a smile and promptly performed. I highly recommend this service to anyone looking to have a phone repaired.
They were very easy to communicate with and were swift in their repair.
Great service, had an issue with screen touch not working and Selma was quickly able to know what the issue was and provide an immediate solution. I was also previously in for a screen replacement. Thanks
The customer service is amazing they heard me out and tried to help with their knowledge about fixing my ps4. Most companies I spoke with tried to rush me off the phone but these people here took the time to hear me out and try to help. They have an amazing team! If I can’t fix it myself I’ll definitely use them for the sheer fact that they respect their even potential customers with no pressure
Fantastic customer service. I came in expecting to have to pay $100 for a charging port replacement but the staff checked my phone out and the issue was something stuck in it and got it out. Didnt charge me at all for it.
Had cell phone with broken screen. They had part and replaced screen on about two and half hoursVery pleased with service.
Told me my phone was damaged when nobody else saw the damage. Took it to Montgomery to get charged.
I highly recommend this place. I’ve been there twice now and they have given me good honest work. They diagnose for free, but they don’t pressure you for repairs or give you flak for not getting repairs with them. Taylor helped me today Five minutes before close without issue, and even tested two other chargers not included in my order, service with a smile.I figured I’d leave a good review in Lieu of payment They really are the best and never give an impression of trying to rip you off
Very friendly staff and a quick fix of my iPhone. If needed I will use them again
Helped me fix both of my phones.Got my speakers going and Siri back on track on one phone and the other; they did great job replacing a shattered screen.
Very professional and trustworthy says it all
Great customer service, clean facility, and quality work. Hopefully, I wont have a need to return to them again, but if I break my screen again, Ill have a place to go that I trust.
They couldnt work on my Galaxy Fold 2. Told me to try their Atlanta store. I did. They cant work on it either. Otherwise, seemed fine.
Awsome place. Very helpful and will fix anything on a cell phone.
Pretty good phone repair shop
Even when my insurance plan didnt cover services rendered here, the associate went above and beyond and still tried his best to resolve my issue at no charge 😊
Fast service! Friendly staff! Ive gone here twice now and their work is excellent. As long as repair is needed Ill continue to be a customer.
Best service I have received in a VERY long time! He was friendly, helpful, knowledgeable, quick and courteous! Checked out and serviced my phone in under 5 minutes. I cannot recommend this store any higher! I would give 100 stars if I could! Thank you!!!
They did a fabulous job recovering the data from my iPhone. It was $45 but it was worth every penny to not loose everything on my phone! Thank you!
Great staff. The two young people I encountered, a male and female, were so attentive, polite and helpful while making me feel so comfortable. They did a great job, I highly recommend them.
After my 4-yr-old Pixel fell off a table, it stopped charging. I stopped by uBreakiFix to see if they could locate the issue. The guy who helped me was friendly and professional. Unfortunately, repairing my phone would have cost more than the phone was worth, but I appreciated his honesty and his willingness to help me retrieve my data from the broken phone. Based on my dealings with him, Id definitely go back.
Performed timely screen replacement (iPhone). Very professional and repair completed in less than an hour! Definitely recommend!
The staff was very welcoming and knowledgeable in their skills. I was very pleased that I did not have to mail off my phone since there were local experts within three miles from my house at UBreakiFix. I was able to drop off and pick up the same day. Thanks, Taylor, Jerry and the rest of the team for making my life easier. Cyndi G.
I recommend this place, got 2 screens on 2 phones fixed and they done a great job.
Broke my iPhone X screen and had it fixed within an hour with these guys. Super friendly staff, explained what they were doing and got it done quickly.I had an issue with the screen when I first got it back, but I took it in and they deemed it defective equipment. Fixed it for free, and got it done quickly. Will definitely be returning if I need another replacement!
Really impressed at the knowledge and experience. They went to another location to get a part for my phone and had me fixed in a few hours. Really great job.
I hate to write this review, but I got my phone screen repaired less than a month ago.. and the screen stopped responding to my touch. I called and spoke with someone and they asked could I come back. They said since I had scratches on my screen protector that there was nothing they can do about THEIR SCREEN THAT THEY REPLACED STOPPED WORKING😑. I am very frustrated because they did not even seem to care. A screen protector protects the screen, the actual screen being dropped here and there should not cause an ENTIRE screen to completely stop working.To the manager JERRY, I at least expected you to come out and talk to an concerned customer. SMH.
Honest service.
Great customer service. They charge the same amount that Samsung charges when your phone goes out of warranty. Saves you the hassle of shipping it and having to wait for it to return. This location is highly recommended!
My husband and I visited your shop today. We were very impressed with the young man that helped us. He saved us from spending money on a new device. Needless to say we will be back if we have any other cell phone issues and will recommend you to people that we know.Thank you again for outstanding customer service.
I don’t normally write reviews, but this place is excellent. Corey and the other lady up front were extremely helpful. They helped me with my claim, and I saved $150.00 with their help. My phone looks great (broken screen). They were quick and had excellent customer service.
It is a joy to find a company that stands behind their work. Taylor L. was particularly gracious and helpful with my iPhone screen problem.
Quick fix!
Everyone at the store is so nice and they had my phone fixed very fast. Well definitely use again.
Drove up from lagrange and all I can say is it was well worth the short drive. The girl working the counter Sydney was amazing and polite. Made the experience an absolute pleasure. May have to swing by next time Im up there and hope I can catch the tech who worked on my phone and thank him personally. You guys do great work!
Jake did a great job getting us in and out in the time frame that he quoted us. My phone looks great!!
Quick and very knowledgeable. I really appreciate their service .
Fantastic experience. Quick turnaround, detailed notes, fair price...dont throw your phone away even if looks awful. My tech Sydney was great.
Super fast. Great job.
Repaired my iPhone 7+ cracked screen in about an hour. I checked several other places and their prices were among the lowest. Great customer service and timely repair. Highly recommended!
If you have a gadget that needs fixed, you should run, not walk to the newnan ifix store. dont bother even thinking about going anywhere else. The man there fixed my laptop in 10 minutes, and wasnt expensive at all.
Very nice, could not do my repair.
I cracked my phone screen and was so upset but thankfully they got me together and fixed within an hour. The lady there (forgot her name) was very nice and precise. Phone looks brand new!
Straightforward, gave a fair market price and replaced broken phone screen within the same day.
I am very appreciative of them. Corey goes above and beyond each and every time I bring in a work computer (which is very often). Their services is prompt and pricing is reasonable. They have wonderful customer service and aim to please. I trust them with all my technology issues. Every person I have dealt with has been very polite and helpful; you just don’t see customer care like this anymore.
Let’s just put it this way..I’m a regular. I have a two year old that breaks our phones, iPads and all and ubreakifix always is always fast and affordable.
Used several times for cell phone repair. Fast and reliable. Very knowledgeable of all cell phones.
They were all super nice and it was quick and easy thank you much
I made an appointment nearly a week prior to coming in and drove over an hour to get here. I speak to the front desk and they tell me they had a lot of people the day prior and basically used the screen I reserved with my appointment. I rightfully got upset and asked to speak to the manager. He offered me gas money for my long drive. I was ok with this nice gesture but still upset for the blank trip. I wake up this morning to an email that I didnt show up for the appointment.. Rather than note that they used the screen reserved for my phone, they said I never showed up. Very unprofessional of them to lay the blame on the customer when they didnt prepare for your appointment that was previously scheduled
I recently dropped my phone damaging the touch screen functionality. I went here around 3 in the afternoon to see what it would cost to fix it if they were able to. The guy behind the counter told me the price and instead of trying to sell me, he told me it may be worth it to see if my insurance would be cheaper. While insurance was marginally cheaper ($20 or so) the headache of filling out the paperwork and sending it back plus waiting on the phone to be shipped meant I would probably be without a phone for 2 days minimum. I came back around 5:30 fully expecting to drop it off and pick it up the next day but the manager (or owner maybe) told me he should be able to have it fixed before they closed at 7. We grabbed dinner nearby and they called us very quickly to let me know it was fixed. Very professional and the phone works good as new. I wont hesitate to use this location again in the future and recommend them.
Does this place do DS repairs?
I came in yesterday due to my iPhone experiencing weird glitches. I spoke to a nice man (don’t think I caught his name) on the phone about it who was very knowledgeable and then the service I received when I actually came into the store was phenomenal! The guy really took the time to find out what was wrong with my phone then offered a solution that worked which was great. I see why this place gets 5 star reviews! I will recommend them to anyone having phone issues going forward. Great customer service, and they’re really not trying to just take your money without offering a solution. Excellent!
I bought a used I-phone. Within a few days, it had issues with charging. I was given a replacement. Now, 2 months later, my phone will not boot up. It only shows apple screen. They told me I had gotten water under the screen. I have never had this problem; I do not allow my phone to sit outside. They also stated that phone probably had corrosion (aka rust) from aforementioned water and that was causing an open circuit in the micro-circuitry of the phone, thus explaining why it would not boot up.
Great service. Go over and above expectations to help you with cell phone repairs. Very reasonable prices. Thanks!!!
Very helpful and professional! Had my phone fixed in no time! Looks like new!
Super nice, very informative. No problems with the phone, would definitely recommend.
Awesome service, Emily was the best.I have recommended this store to several friends after my repair. They feel the same way about their service as well!
Fast professional services at an affordable price. My new screen was installed in 30 minutes and phone works as good as new.
The service exceeded my expectations. I took my laptop in because it would not boot up and after a diagnostic check the technician discovered that the sleep button was stuck (or something like that). My computer is working fine and I got it back in a few days compared to when I took it to Best Buy and they said they would have to send it to their repair center in KY and it would take up to 2 weeks to get it back. Thank you for the great service and getting my laptop back to me quickly.
I went in for a free cell phone diagnostic and stayed for the managers incredible help getting my phones backed up. He did this for me and it was a huge relief as I was having problems doing it on my own. Cory went above and beyond to help me out. I will without a doubt go back there when I run into any trouble before going to anywhere else. Now, if only the cell phone carrier that sounds like Horizon had such knowledgeable and HELPFUL employees! Thank you, Cory!!
They made it very easy to drop my phone off and pick it up. It was done in the time frame they have me.
Very professional and friendly..our phone had been swimming in the pool. We did all we could to dry it out and get it working. No luck. Took it to uBreakiFix. They totally checked it out in just a few hours.. Bad news was it was beyond help. Good news was..there was no charge for that service. We will be doing business with them from now on and be happy to pay them for their services.They are not out to take you for a ride on checking out your phone..
My iphone X screen needed to be replaced. The job was done in one hour. After a few weeks I noticed that I was having trouble with the touch screen working properly. I took it back to them for assessment and they replaced the screen free of charge based on their 90 day warranty program. They even gave me a free tempered glass screen protector. Great people with a great business. I would highly recommend.
Just picked my phone up today. Corey and the team did an amazing job. Thank you again
It was great my screen looks like a whole new phone!
I am having a software issue with my phone that were trying to resolve, but I had to say that these people are so kind and helpful, and this has so far been a most unexpectedly pleasant endeavor. Great job, guys.
Great service quick and inexpensive
Awesome repair! Phone looks brand new!
I took my Samsung Galaxy 7 cell phone in to uBreakiFix in Newnan. I am completely satisfied with the service that I received. My cell phone is completely fixed and the customer service was excellent. The location of the store is easy to get to and very convenient parking.
Great price. Very fast. Great customer service.
Jerry was great and answered all our questions. He even picked up and delivered the repaired phone curbside to my elderly parents!
Screen shattered. Now looks like new. Only took an hour, and lots cheaper than a new phone. Friendly staff. Highly recommend this business.
They were friendly and knowledgeable about the repair I needed for my iPhone 6s, screen replacement. I also needed a new battery and they had it in stock. They gave me a printout of the total charges, if there is no other damages found. I also received a discount on the battery purchased combined with repair.It took about an hour and texted me when it was done. ✅I really like the 90 day warranty !Thanks uBiF!
Fair prices an he put my case on for me
Had my speaker replaced and it worked perfectly. Would definitely recommend to anyone else whom needs their phone fixed.
Im so glad I found this place. The people r nice and do a great job.
Great staff and very knowledgeable!! Recommend them for all your phones issues and repairs!!
Awesome customer service and an impeccable repair
My phone screen was cracked pretty bad, and no place in Newnan would fix my phone because of the brand. The young man I first dealt with was so nice and helpful. I went back once the part was in to drop off my phone, and a different young man helped me. He was equally kind and helpful. I picked it up a few hours later, and the young woman was the same. Plus, they were a good bit cheaper than a place in Peachtree City I found to replace the screen. I highly recommend them and will use them again.
These guys are awesome, and very fast, 30 min to fix my phone!
Repair completely finished before estimated time, friendly and courteous staff. Would like to recommend for any covered items repair.
They repaired my Samsung s8+ in record time, and very good. The staff is very kind.. I was very pleased to be there and repair my phone! I would recommend to everyone in Newnan to go there if you have any issues with your device. 5 stars!
Good service.
Fast and friendly and their prices were phenomenal. Dropped my 27” iMac off on Friday before Easter and had a new hardrive and RAM installed prior to work Monday morning.
Very professional and awesome customer w!
5.0. Outstanding job. Thanks 😊
They did a great job and repaired my phone really fast.
Great customer service... Got my Mac up and going. Thank you guys....
Very helpful and professional Did exactly what they said they would when they said. Also best price for my repair.