Im a new tractor owner as of 2 months ago and I appreciated the experience of the purchase to the delivery of my tractor. Your staff was friendly and informative.This morning I called and spoke to Aaron in the service department. He was very helpful and he took the time to go over, in detail, how all the features of my tractor worked to include a simple process of using the mulch feature on my tractor. I really appreciate ithe time he took to help me.My thanks to your entire staff, they were all helpful and friendly to me and my wife. Your great service does not stop after the purchase.

GREAT customer service! I drive here from Lagrange GA just so I can be sure to get exactly what I need. Ive bought a mower and all of my service parts from them. Chelsey is always friendly and very knowledgeable. Aaron is by far the best service manager Ive ever dealt with! Definitely recommend shopping here!!

Always a good experience when I go here. Great customer service. The guys there are always super helpful with answering questions. And Chelsea the cashier is awesome!

I have been getting great service at Ag-Pro Newnan for the past few weeks. And I owe that to one of the employees there. Chelsey Hogan is by far the best employee at that location. She greet you with a smile and help in any way she can. Thanks a million Chelsey.

Chelsea was great and very helpful for our company. Chancy helped us locate all the chainsaws we need and also took time to help us with bars and chains. Great place and best prices in town

We bought the Stihl self-propelled battery operated lawn mower. VERY pleased with the purchase. We also like the weed eater and hedge trimmer. The customer service was excellent too. We will definitely buy again from Ag-Pro!!

Great team there at ag pro. Always take care of us and they seek to solve our problem and anticipate what we may need.. but not in a slimy upsell way. Thanks Tony big mac!

Its sad to read all these one-star reviews, and heres one more. I called trying to schedule service for my John Deere tractor. Stayed on hold for a few minutes, then the guy came back and said that the service department wasnt picking up any of their calls, and they must be busy. He took my name and number and said someone would call back. That was a week ago and nobody has ever called. Seems like the ownership/management of this place is either incompetent or indifferent. Makes me wonder how successful this business would be if it were competently managed by someone who is inspired to do the job and help others.

They took me twice for 1500 dollars lawn mower still will not run I trusted them they ripped me off twice horrible place..

Ive made several purchases here over the years and they are well stocked with parts.

My experience with Ag-Pro was exceptional. I was kept abreast of every aspect of the repair and received superior service on my equipment. Thank you all.

Would like to give a huge shoutout to Melanie Myers at the AgPro in Newnan. She was very polite, knowledgeable and was able to get my lawnmower in and serviced within 24 hours, during peak season might i add. She went above and beyond and i highly recommend asking for her while at the AgPro store in Newnan. Thank you very much, Melanie!!

Had a great experience..Tripp is fantastic, made sure I was taken care of..would highly recommend!

Poor customer service. No support after the sale. I cant even get a return phone call. Used equipment is misrepresented. But they will gladly take your money!

My experience was what it has always bn from day one....(Good)!!! But this time I was dealing with Melanie, in the Ser. Dept. And she absolutely took care of me on the ser. Of my Mower!!! It was supposed to be a 4 -5 wks Service back log,but she called me a day ago saying my Mower was ready....Which was great after it only being 2wks so far...Which saved me from having to pay a lawn Ser. To cut my yard...Again!!! Thanks Mel I appreciate your Promptness....👍

Great guys willing to do what it takes to save the customer some $$. Love their Stihl line of professional quality equipment.

In and out no hassle. Great service from the salesman

Theres no customer service in sales walked in went to the chain saw waiting for someone to ask me to help 20 minutes later still no one ask till I was leaving no think you

Kris Elder is awesome. Really knows how to deal with customers and knows his job. Thank you Kris.

The guys were helpful and my part came in a timely manor!

Really nice helpful people

I recently purchased a used John Deere 175 gallon capacity spreader from Craigslist. As it turned out the gears in the transmission were worn enough to cause the spreader to not function. I went into the store in Newnan with very little information about the spreader. I had emailed pictures of the unit and transmission to Kris in parts.Kris and Josh put in a good deal of research and were able to order the correct parts I needed (transmission) for the spreader.Even though this was an inexpensive item the team there were friendly and professional performing the research and communicating with me. Thanks to the team for a very good shopping experience!

Friendly folks. Reasonable prices.

My husband and I came in to buy a tractor. They had what we wanted, but we ended up leaving because of the rude and poor customer service. He truly acted like he did not want to sell anything. It’s their loss.

Very good service at the parts counter from a young man who met the price of other dealers even though ag pro is about a 35 minute drive from my house and sun south is 5 minutes I will now be buying all my parts at ag pro hopefully this company takes care of the employees that want to do a good job and help people like this young man did

I had a horrible experience with their so-called service department. These are some of the most lazy, inconsiderate, incompetent lying people I have ever had the displeasure of dealing with. The service manager seems to be conveniently out of the office all the time. They will not return calls although when you go there there seems to be to be three or four people sitting around talking. They just lost a customer that was going to spend over $6,000.00 with them this year. I had planned on buying a new John Deere zero-turn mower, Farm Boss Chainsaw, Gas pole saw and a cultivator. I will spend my hard earned money with their competition instead. Absolute Mower Sales and Georgia Lawn equipment is a much better choice. I would advise anyone that needs sales or service to choose the two mentioned above and stay far away from this poorly run place.

I just want to say thank you Marty for your excellent customer service! He was very helpful.

Clean pleasant atmosphere friendly sales rep needed a riding mower went to Lowes first got ran around for 45min and ended up were I started AG Pro no issues was able to purchase everything I needed no hassles no issues better class of people

Always have what ya need! Helpful folks at the counter and sales guys will always show you the cool new features on the tractors and side x sides.

I called to inquire about some factory maintenance parts for my old l110. The nice lady was incredibly helpful in not only looking up all of the parts I might need based on my question, but also did extensive research to make sure the oil I was putting in the transmission was correct. Her attitude was fantastic, and the prices for the parts were low. She had an opportunity to sell me on some fancy hydraulic fluid versus straight motor oil and was very honest by explaining to me that regular old 30W was probably going to be the most sensible approach. You dont find that often in service or sales. I have previously bought my maintenance/repair parts on the internet, but ill be sure to purchase all of my parts from Ag-Pro from this point on.

Poor attitude from sales people, wont be going back

Terrible customer service. Went to get 4 New tires for my JD tractor and bladed. Stood in line 20 minutes. Took forever to find the rear tires, then was told after bringing the front tires 15 minutes later that he had to STILL go search for the rear tires! I just told him nevermind, ill figure out something else. (Went to Lowes and walked straight back and got my rear tires ).Two weeks later, I thought Id be smart this time and call first. BIG MISTAKE! Called twice, no answer. Third call was greeting by Jennifer. I told her I needed a starter for my JD tractor. Guess what? Got put on hold for the parts department. Held 20 minutes before giving up and disconnected. Jennifer couldnt look up the part for me? Why not? She does work there right? Come on people. How about a little customer service. Would highly recommend just shopping online for whatever you need. Going to this place or even calling is a HUGE waste of my time. My time is important JD. Youre here to provide me with decent customer service. Im the one spending my hard earned money. What a disappointment from a wonderful company.

Great guys in the parts department .Great place to buy a Stihl chainsaw

This place has some awesome and knowledgeable employees. Would highly recommend to anyone looking for equipment. I talked to a tall skinny guy up at the front desk. Can’t remember his name but he was very helpful

Went there to get information on service prices for ride lawn mower. They could not provide written information about the break down of different prices, and read off from computer screen one general price which was pretty high for a ride lawn mower. I will be doing my own service on the mower myself. Staff there appears not very friendly in my opinion. Just dont have that welcoming feeling.

Went to store today as an accident because I was just passing by. When I spied the JD logo I decided to see what they had to offer. I met a salesman who was attentive at first, but must have sized me up and figured I was not able to purchase a JD sticker let alone a tractor! What he did not realize was that I could have bought anything on the floor for cash if I had a mind to. I was so put off by this salesman that I would never purchase more than parts for my JD 110 from this dealership. I would forget this store for major purchases. This guy did not even offer to show the tractor I was interested in even when I told him which one I was interested in. I guess it was just too close to quitting time for him to bother. However, the feller behind the parts counter was very friendly and helpful. He is a true asset to the store! I wish I could remember his name... but I think he was an avid fisherman!

Great service! Fair prices for Stihl and John Deer parts.

The efficiency of AG PRO company is very trustworthy

Good service. Good selection of Jonn Derre and Stihl equipment. Helpful staff.

Ordered tractor equipment at a very good price. Equipment arrived on time as promised. Very pleased with equipment and service.

Drove out to the John Deere on the Bypass - Millard Farmer Road - Was greeted with courtesy, provided assistance and assisted in looking for an item via their Computer Terminal.Was given an option where I could purchase something similar for my needs.Worth the drive and will visit again,

Terrible experience!! Bought a new zero turn 6 months ago and it was like pulling teeth, on the day i supposed to pick it up I arrive and the sales rep was not there and nobody had any idea I was coming and my paperwork had not been processed and my JD cart had not been assembled either. After driving an hour to pick up my mower and equipment I was a bit frustrated and discussed m disappointment with the GM. They finally got my docs squared away and I had to make a return trip a few days later to pick up my dump art. I gave them the benefit of the doubt. A few months later I tried to schedule the 9 hour service JD recommends and the service person tells me they are 2 weeks out and they dont take appointments. I dropped it off and literally had to call 4 times to follow up on my mower over a course of several weeks. I walk in and all the service techs are standing around talking and they hadnt completed my service. There were parts Id asked them to install and they didnt even order the parts and acted like they are having a hard time with the actual techs communicating with management. They offered to pick my mower up once the correct parts came in and two days after the parts arrived they finally called me to pick up my mower and has now no showed me twice on doing so. Ive been a loyal JD customer for over 15 years but service is the key to any product and these guys are missing the mark in every phase. Its apparent that the leadership needs to be replaced at the Newnan location in order for that business to maximize its potential. Because of experiences like this It will make me pause next time I think about buying another JD product.

Terrible customer service. Kept the chipper for 2 weeks, did not even call to say they cannot get parts. Then wanted to charge $50 to put it back together. HA! Why should I pay extra money for you to put it back together after you did NOT even fix it and did NOT call to say you could not fix it??

Aweful, unhelpful staff. Rude service from different employees. Terrible. No customer service at all!

Boat a Stihl 251 for a great deal

Ty Harden, the new service manager, and Tony in parts, are awesome!! Ty is a former Navy Seabee, and Tony is a Marine, and you can really count on both of them to give you 100%. Jessica has helped a lot too, and Jenna, former Air Force, gave me a great deal on a pressure washer. Super people! Thank you Ag-Pro!

No enthusiasm, had to hunt down someone to help me cause there were no other customers in the store, I asked about a chainsaw and he walked away to get it, didnt say anything like yes or we sure do, I felt like I was treated like I was a hobo.

Tripp is a fantastic person to run this dealership. Keep up the good work man!

I needed a few parts for my Stihl edger. I went to Ag Pro to get them. After about 15min of the rep fumbling with the computer I was told I had to order them and pay fir them first. A month later still no parts. I told them I wanted my money back. They refunded my money bit charged me a re-stocking fee. Their attitude was they did not they lost a customer.

Every time I go into this place its like Im a bother to them. Your job is to help me not act like I have no idea what the hell im talking about it. I have all the info you need just be nice and help. Woman know maintaince too bro.

I think there is an error on their site. They say they do servicing...

Stay on hold for thirty minutes I will not be back when Terry hood worked there it was a great place to get parts for any lawn mower

Purchased a chain saw about a year ago and a weed eater a month ago, both times customer service was great and the equipment does what I ask it to every time.

Horrible service in every way!. Dont deserve the 1 star, its just the lowest I can go.

Good

Would never purchase anything from them again !The worst customer service Ive ever experienced

Fast and informative service. Parts counter is very helpful and efficient.

Called to see if they had a part for my mower, my husband runs a lawncare service...so he needed the part SAME DAY. Well when the associate answered the phone and we asked if they had said part. He basically told us he didnt feel like looking through the parts in the back room, but he would order for us.Bad customer service! Went to Jack Peeks in Palmetto and they were great!

Found what i needed aftermarket mower blades at a great bargain.

Closes at 12 on a Saturday this is ridiculous.

Great customer service! Friendly staff. Ask for Jessica!

Great service

Great place and I have never had any issues.

Stopped by for some info on a mower and absolutely no help. Walked out after no one even bothered to say hello.

I took my lawnmower to this place and it took them 2 months to fix a few things on it but to only get it back still not working. I went to cut my grass a couple days ago for first time and the deck blade doesnt work and that was one of the things they were suppose to fix after paying 550$ you think it would work. This place is awful and will never do business with them again or recommend.

This place sucks they dont have a clue about what they are doing just go online and order what you need!Ag pro in newnan gives john deere a bad name Ill never go back to that store

Very on point parts department.Friendly staff.

Their service department sucks.

Service department is fast and orders quick.

Bought a new tire for my lawn mower foolishly didnt check prices before I bought it from here their prices are literally twice as much as other places for the exact same Tire. Will never do business here again.

Great costumer service

No help and never order what I needed. Called multiple times and no help

Great job on all levels.

I think they ruined my mower after a service. Battery dead, now leaks oil and didnt do what the recommended service indicated. AVOID!

Professional and friendly service!!!

Great service

John Deere

They serve very well and have very good machines