Josh was both professional and efficient in helping me find the right Escape after my nearly new one was totaled in an accident. Josh helped me find an Escape SE after I thought I needed an SEL. We found the right SE with all of the options that were important to me and my wife and I saved a little money too. Josh and the entire Hall staff guided me through the sales/buying process as well as any dealership I have ever dealt with. Thanks for the help and a great new car.
Hall Acura staff and team were the best. They made the process of buying my new vehicle painless. Every staff involved from Tony to Golden, to the gentlemen who detailed the car was amazing. I want to give a huge shout and thanks to Demetrius Hall who worked with me the entitle time. My new car is wonderful!
Devin really made me feel comfortable. I had anxiety going in and he took his time to make sure I had a great car with a great deal. I would definitely recommend going to him if you ever think about buying from there. They really hooked me up!! I love my car and the team they have there. Special shout-out to devin and Chris for putting my mind at ease!!
Firstly, I have to give props to Tony because he worked some magic to get me into the truck I wanted. I know I probably gave him a hard time but he made it so easy for me. Secondly, Devin made the rest of the process just as easy. He walked me through the paperwork and was very detailed with explaining what each page was about, before signing it. These guys are definitely an asset to Hall Acura of Newport News. I traveled all the way from VA. Beach just to do business with them. I’m so happy and satisfied. This is the 2nd car I’ve purchased with Hall. Guys..keep up the great work and to anyone else stuck on the fence about purchasing, make a move! This is your sign!
Horrible experience while getting my vehicle appraised.They made me sit for an hour and when i went to see what’s the update, the guy in the service said its gonna take more than an hour (more than 2 hrs in total). His reason was “oh we need to take a look at tires and brakes”.No respect while talking and explaination. As if they didn’t care about customer.(Devin is a great guy but i would appreciate if they be upfront with time as for everyone time is really important)
I thoroughly enjoyed by buying experience that Hall Acura !! My salesperson Devin was extremely helpful in my choosing my new Acura. It was a seamless process. I also received an excellent car trade in value which was pleasing. Everything was done professionally and correct. Devin was very thorough and helped me with my questions. All in all a great experience!
I enjoyed my buying experience at Hall Acura. Devin Sheldon was extremely helpful and professional. Devin was very thorough, answered all my questions and showed me how to use several features on my new RDX. A great experience! Thanks Devin!!!
Devin was an amazing salesperson. He took care of us from the time I walked in the front door until we pulled off the lot. If youre looking to purchase a car, go and see Devin at Hall Acura in Newport News, Va.
Would highly recommend this Acura dealer Berna aguirre was very professional very helpful. Will definitely come back
We’ve been searching for a car for over a month and after three Acura dealerships Mr. Devin Sheldon, our salesman, was able to assist us in buying this perfect car for us. He was great throughout the whole experience. He was welcoming, positive attitude, and at the end of the day was able to get our business. Thank you so much Devin!
Devin is a tremendous sales person! We didnt realize it until we were at Hall Acura, but Devin also actually sold us a car about 20 years ago! We valued his knowledge, openness and helpfulness. This was a great car buying experience!
I recently was looking for a Chevy Silverado to buy and came across one at Hall Acura in Newport News. My contact was Devon Sheldon and he went above and beyond to help me finalize the deal. After going back and forth a few times over the phone, we finalized the deal as much as we could before driving to their location.As I arrived, the vehicle was ready for me to look at and drive. Devon and the rest of the staff there that I interacted with was very friendly and helpful and as things moved along, the process for my trade went very smooth and quickly. I appreciate everything they did for me and highly recommend that you check them out…Thanks Hall Acura and Devon for everything.Jim F
Tony gave me a call from my interest in the inventory online and quickly got me in contact with Devin. Devin was wonderful throughout the process and made everything into a streamlined event that was a smooth as the new ride i picked up. Both gentlemen were professional and definitely have displayed to me a Hall service standard.
Devin, Chris, and the team did an amazing job taking care of me. Gave me a fair deal for a brand new RDX. Would rather deal with them than Casey any day! No need to spend hours at a dealership and no reason to ship a vehicle, just off of Jefferson across from the airport.
I just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while selling me my car . Ive always been wary of car salesman, often with good reason, but youve helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making this process pleasant. You made it not as painful as it otherwise could have been. Im happy with the car I purchased, and the purchase price was so very reasonable. Thats a pretty ideal situation when it comes to buying a used vehicle, and its all thanks to you. You can be sure that if I have any friends looking to purchase in the future, Ill be sending them your way.. Thank you Devin Sheldon. Best salesman ever!!!!
Exceptional customer service by Devin and Chris. Highly recommended to seek out these professionals if interested in purchasing a vehicle. Bravo Zulu!
Terribly slow. It took about 2.5 hours to do a state inspection while I asked them couple times, I am sure it will take much longer if I dont ask.Here is timeline, My appointment is 11:00, I arrived at 10:54am. Until 11:52am for about one hour, my car was parked at parking lot, you guys did absolutely nothing. I then walked outside for about 20 minutes, you guys called me around 12:12pm, I gave permission at 12:20pm or so, but until 12:55pm, until I asked again, you guys told me 5 more minutes, but until 1:13pm I got my car. Even after I gave permission, it took 50+ minutes to do a simple state inspection? That is what you called expedite process? I would give you guys -5 stars if I could.
Salesperson Marc Darnell took care of me and got me a great deal on a 2021 RDX. Was dealing with competitor for a week with no progress, they made me a deal I couldnt refuse in a hour. Short and painless....to the point!
My wife and I stopped by on Saturday to test drive an Acura MDX. I just wanted to say that Demetrius could not have been more friendly and informative. He was a pleasure to work with and did not pressure us in any way. Ultimately the vehicle was not something we were going to purchase, but the experience at your store was worth the hour drive.I just wanted to pass that along.
Marc was very helpful. Didnt push. Very down to earth.
Devin is awesome! Very professional and honest. Chris in finance is also incredible. Best car experience we have ever had!
Purchased a new Acura ILX with Devon Sheldon on August 24, 2021. Great service, yet long experience lol, but glad I was able to trade in my 2016 for a 2021 at a great price/deal. Chris was also very helpful as well in making sure I had the right package for my new vehicle.
Great experience! My husband and I purchased a used Acura from this dealership and would recommend them. After visiting 10 dealerships, this one was the winner. Our sales consultant, Devin Sheldon, was professional and kind. Thank you!!
We worked with Devin and had a great experience. Devin is friendly and ensures the buying process goes smoothly. I would recommend Hall to a friend.
Devin made my experience simple, quick, and easy. I’m impressed and highly recommend you ask for him.
My experience was awesome Devin was very nice and helpful love this place
Hall Acura is like going to visit a family friend. They are great ppl and they really give great customer service. Devin is my go to sales person and I would recommend his services to anyone. He is down to earth and a real positive soul that you cant help but to smile when he is around.
Had a phenomenal experience at Hall Acura. All staff were friendly and had great personalities as well as highly professional and knowledgeable. Any question at all someone was able to answer it. These guys worked hard to get me into the financing I needed to get my wife and I our his and hers vehicles (2021 RDX and 2021 TLX) to tope it all off they stayed well past closing to be sure everything was finalized and all the Ts crossed and Is dotted. If you need a new or used vehicle (or photo 😉) I highly recommend bringing your business here.
Excellent Service. Service Manager Berna Aguirre has always provided me with outstanding and professional customer service.
Customer service was great. Devin made the buying process a stress free experience. Staff knowledgeable and attentive. Will recommend to anyone who wants to purchase a vehicle.
If you find yourself on the other side of the desk with Devin and a car you love, you are not in a bad place! I walked out, looked at other cars at other dealerships, and came back. He not only gave me the best offer, but the best service.
Purchased my very first Acura today from Hall Acura of Newport News! I’m absolutely in love with my car!!! The overall experience was fantastic and customer service is definitely top tier at this location, without a doubt. Big thanks to Mr. Devin Sheldon for taking the time to assist me with my purchase, and for making this process literally stress-free. Devin is the absolute best and made me feel right at home. Didn’t feel pressured or rushed, and he was sure to answer any questions I had. Definitely worth every star. Thanks again, you guys rock!
A+ service. Very nice facility. Devin Sheldon was very professional and accommodating. He made us feel like family. Definitely recommend him to help you find a new or used car.
This is our 3rd Acura from Hall Acura-Newport News. We live in Midlothian and it has been worth the hour 20 minute drive. From our Salesperson Devin Sheldon to financing to service our experience has been excellent. After we bought our first Acura, we are Acura owners for life. The ride and comfort are worth the price.
Very helpful service team and easy to schedule routine servicing.
We met Devin while we were waiting for a pizza at Donatos next door to the dealership. Our lease on our old car was going to be up in a couple of months and we were gathering information but not ready to buy. Devin was low pressure and friendly. He answered all of our questions and stayed in touch without being a pest. He let us know about special savings for Black Friday that made trading early make sense. Devin made the buying process seamless and comfortable. He gave us a great deal. I would recommend him to anyone looking for a new Acura.
The ladies in the service department were outstanding. So very helpful made me feel so comfortable and at ease. Thankyou.
Devin was great! He was very nice and made sure we were taken care of. Everything went smooth and I was able to purchase my dream car very quickly and successfully. Would definitely recommend Hall Acura NN and Devin Sheldon for any of your auto needs!
Great place!! I worked with Devin and had an awesome experience. Found an amazing deal and he helped me all the way through the process. Definitely recommend
Devon is a pleasure to deal with I’m sure he’s there number one salesman. He’s respectful responsive and helpful in the process. Honest which is a oxymoron when it comes to carsales a rare find. If I was to do it again I’d go with Devon he’s been doing this for a while and can answer any questions. A 6 star salesman I give him a extra star do to his frankness.
Second time buying a car from Devin at Acura Newport News less than Six months. i first purchased a RDX 2021 than turned around less than six months and purchased a TLX 2021 and i assure you each time was a wonderful experience.
Friendly staff.....all positive vibesEven at closing time 😊
My second vehicle from Hall Acura Newport News with Devin as my sales associate. Let me be perfectly clear...DEVIN IS THE MAN!! He is the constamment professional! He will work hard to get you the best deal in town. Devin does not mix words, there is no slick sales talk with him, he is upfront and candid. He will explain the process from beginning to end. More than that though, he is humble, he realizes that it is his customers that make him successful and it is their endorsement that brings in new ones. Devin treats you like family, a year after my first purchase with him, he called my phone and left me a message checking in on me and my truck, and wishing me a Happy Birthday....I ask you, where are you going to get that kind of attention?Go see Devin, you wont be disappointed!!
Devin was super easy to work with and never made me feel like I was pressured into buying anything.
This is the 4th vehicle I have purchased from Hall Acura Newport News, and I choose to go nowhere else. If you are looking for an honest, fair and professional dealership, this is the place. Devin Sheldon is the salesperson you must turn to, because he will ensure that he listens to your wants, has no pressure, and delivers what you ask for. He has been my salesperson for 5 years, and his service beyond the sale is the most sincere and professional I have ever witnessed in over 36 years of car-buying. He knows when I have my car in for service and comes to check on me, and he has called me on my birthday every year! Who does that anymore? He cares about your satisfaction and will make car buying an enjoyable experience. And the service department is the best Ive experienced in over 5 states where I have lived. You will never worry about unnecessary repairs being done here, where they frequently show you the parts needing replaced and they always treat you like you are their most important customer. You will not go wrong by going to Hall Acura, and I highly recommend them to you for all of your auto needs. D. Morse
Devin was great again !!!!!!Fifth MDX from Hall Acura in 11 yearsThe last four from DevinBest person ever to buy a car fromMy highest recommendation !!!!!!!!!Bill T.
Really do like this dealership. I don’t enjoy the process of getting a car, but at least Hall and my salesman, Devon, make it as easy as it cN ever be
Devin Sheldon made our car buying experience as fast, painless and personal as possible! The team was efficient, accommodating and overall great at their jobs. My daughter left there with a huge smile on her face after buying her first car. I highly recommend that you go see Devin at Hall Acura in Newport News!👍🏻
I was told I needed tie rods, boots and sway bars, at a cost of $1500.00. I went to Big Als and got my car fixed for less than $400.00. crazy
Mr. Devin Sheldon was extremely nice, respectful, and charismatic. Didnt make me feel rushed at all and made me feel welcomed at Hall Acura. Told me I was part of the family, now. Quick and painless procedure. Provided me with answers to all of my questions and an extensive carfax with all previous service records. The car runs and looks amazing and is obviously well taken care of. I am extremely happy and I love my car. Plus, he said Ill get points for the purchase with Hall Acura that I can use toward maintenance on my car when it needs it, so thats one less thing to stress about. I didnt expect to buy a car today, but thats just how much I loved it and how great the service was. I used to take my old car here for maintenance. I strongly recommend this dealership and Mr. Devin as someone to talk to if youre looking to buy a vehicle.
Devin was an angel!! He made it possible to put me in my dream car!! Everything other people told me no to Devin made sure it was a yes, I cannot thank him enough. He has a FOREVER customer in me
Had a great experience working with Devin Sheldon. He helped me tremendously with arranging a trade in and purchase of a new vehicle. The staff was very friendly and professional, answered all of my questions and made sure I was satisfied with my purchase.
I had a great experience at Acura. I went expecting the worse but my salesman Devin worked at it for about 5hrs until we finally got a deal and I’m loving my new Car. Not to mention Devin helped me transfer my things from my old car to the new, so I want to say thank you guys and if you’re in the market for a new car Devin is your man.
Great, fast service and courteous staff. Prices are sometimes insanely high but their service is professional and things are fixed correctly the first time.If you have an Acura with a specific or difficult problem I’d recommend bringing it here, otherwise find a place with cheaper labor.
I cannot say enough positive things about our experience with Hall Acura NN. We live in Virginia Beach and were hesitant to make the drive, but it was well worth it! DEVIN SHELDON was EXCELLENT! He made our car-buying experience so easy and completely painless. We would buy from him again and certainly will recommenced him to our friends. DEVIN was very professional, friendly, courteous, and an expert regarding the car we were buying. Everyone stayed late to make sure we could finish the process and take the car home that night. I do not have one negative thing to say about the experience. Thank you, Hall Acura and DEVIN SHELDON. You have certainly gained some new loyal customers!
Had a great experience working with Devin, purchasing our new 2021 RDX. He was very professional and took pride in his work throughout the entire transaction. We also enjoyed working with the sales manager Chris, who shared his love of photography with us, since were both ameteur photographers ourselves. Would absolutely do business with Halls team again in the future without hesitation. Keep up the good work!~ The Cyperts
Always good service and good staff
This is my my 5th Acura delivered by Hall. I have always experienced excellent customer service from this dealership. This purchase was extremely pleasant. I am a very picky and demanding customer, from start to finish Devin delivered world class service! Thank you again Hall Acura!
I had the pleasure of working with Devin at Hall Acura. From the moment we met on the lot he was very friendly and professional, to testing driving he was extremely knowledgeable about each vehicle I drove. Once sitting in his office Devin thoroughly explained the process and discussed different options, but I was still undecided, so I wanted to give it some thought. He stayed in touch, but was never pushy, he answered my questions and concerns with understanding and patience. After visiting other dealerships I knew I was going back to purchase my vehicle with Devin. Best experience and smoothest transaction I’ve had at a car dealership! Thanks Devin, I love my Acura TLX!
I highly recommend Catherine Gordon. She was attentive yet not pushy, very knowledgeable, actually listened to what was important to me with regard to my purchase and didn’t waste time trying to sell me anything and everything on the lot. I live in the Richmond area and after speaking with Catherine on the phone about a car I had seen online I drove a little over an hour to look at it. It was everything that she said it was and more. Her honesty was refreshing. I ended up buying the car- a Certified 2017 RDX. It was competitively priced at the start which is why I made the trip down 64. Then without the typical ridiculousness around negotiating we quickly landed on an agreed upon price. Catherine was absolutely wonderful to work with as were her sales and finance managers. If you’re in the market for an Acura, it would be well worth your while (even if it’s a good distance away) to connect with Catherine at Hall Acura in Newport News. I feel like I got a great deal. It was one of the most pleasant car buying experiences ever and I absolutely LOVE my vehicle!
Very happy with Brett and Berna. Very professional and fair. We have had 2 cars serviced there and are very pleased with their thorough customer service approach. They were able to diagnose and repair what another auto shop couldn’t do. I would highly recommend Hall Acura for Acura repairs. Very happy to have found them.
Had an amazing first car buying experience! Special thanks to Marc Darnell for guiding me through the whole process. From the start, Marc was very helpful and supportive. Special thanks to the whole team, very helpful and professional. Definetely recommend this dealership to anyone, very nice facilities and car selections! Thank you guys!
Mr. Devin Sheldon is a salesman through and through. Went looking for a specific used car, a Honda Pilot. First, the internet price was $1275 less (still too much for that used POS) than what was on the windshield. The sale price and then the discounted price...nothing but a game. I was sold that the vehicle had a perfect car fax report. It had an extensive report that I was able to figure out the reason the vehicle was traded in...alignment problems. The dealership did a 4 wheel alignment service to it and I was still able to feel the problem when doing the test drive. Problem isnt fixed and that is why the original owner dumped it. He tried to sell me on another used vehicle in stock, of course different make and model and more $$$. I decided not to play the sales game and leave....But STILL, he had to check in with the manager to let him know why I was leaving. Seriously, I dont care for being told that you are doing everything for me, yet doing nothing at all, except not letting me leave despite saying bye. It was a stressful experience. I will not be back. Dont need another headache. FYI...$699 processing fee is a joke...I would never pay that much.*UPDATE- Thank you Catherine for doing your job and trying to mend relations. Unfortunately, the apology only holds but so much weight coming from someone that I had no dealings with during my visit. Yes, I did receive a generic e-mail from Mr. Sheldon that thanked me for my visit and to let him know if weve missed the mark on anything related to my search. I have no desire to give this issue any more of my time. I value.my time more than they do.
Paid 2k for work on my car and its got the same problems plus more. Sadly this is the only Acura dealership in my area.
Katt Kirk and the rest of the team at Hall Acura Newport News made my first car buying experience one to remember! I am so happy with my new car! If you’re looking for a new or used car, Hall Acura is definitely the place to go. You’ll be in good hands.
After finding a great car at Hall Acura in Newport News my wife and I drove 3.5 hrs to make the purchase. The drive was well worth it, the team at Hall Acura was great and our Sales Consultant Devin was awesome! I would definitely do business with Hall Acura again!
Devin was awesome! He listened to my concerns and needs. He made my family feel welcome and I felt I was in good hands! Thanks!
They took some pretty awful circumstances on my trade in and turned them into a great vehicle at the best price on the internet. Shout out to Devin and also to Mark Carofano at the Hall Ford. He was so great, the Acura just had “my car.”
My husband and I got to work with Catherine on purchasing a van for our family. She was very friendly and helpful. Catherine did her best to get us answers to all of our questions, was patient and didnt put any pressure on us while we decided on the van (which meant a lot). We would definitely go to Hall Acura again!
Getting my SUV at Hall Acura newport news was a very good experience, Devin Sheldon was very helpful in making this possible. Devin went above and beyond to get me the vehicle I needed, at a price I couldnt walk away from.
My experience at Hall Acura Newport News was excellent. This was my first time buying a vehicle from them and was hands down the easiest car buying process I’ve been through. I highly recommend Catherine Gordon because she is very prompt, professional and willing to go the extra mile to get exactly what you want. Thank you Catherine!
Sell department is the greatest. Sells team member kelsey is the best. Work was done right and in a timely manner. I love the car wash as well. Clean and conva 19 free.
Just purchased my 4th Acura from Devin Sheldon at Hall Acura NN. Great experience yet again. I highly recommend this dealership and Devin as a salesperson to anyone!
We bought an Odyssey from Devin Sheldon on Saturday, December 28th. We contacted him while we were leaving another dealership that didn’t have what we were looking for. He checked to make sure the vehicle was available, and even sent us a video of him in front of the van telling us about some of the features. We drove out from Chesapeake, hopeful that this was the van for us. Devin had the van waiting for us with a cute little sign with my name on it. Personal touches like this go a long way. He took us for a test drive, let our toddler play all over the van (while parked), and was very thorough addressing all of our questions and concerns. After agreeing to the price of our trade in and the new van, Devin even got on the phone with our insurance to add the new vehicle before we left. While cleaning out our old van, he took the new one to the gas station for a fill up, and drove it back to us with a lovely car bow on top. Even though we were buying a used vehicle, Devin treated us like we were walking off the lot with a $100,000 car. He even took pictures with us to post. Thank you Devin for helping us find a van that fit our family’s needs. We highly recommend Hall Acura in Newport News- be sure to ask for Devin. Also a shout out to Gerry for working with us and meeting our budget needs. This is what a car buying experience should be like wherever you go!
I bought an almost new 2019 Ram Rebel truck from Devin Sheldon at Hall Acura. He was amazingly responsive to my initial online inquiry about the vehicle and he worked hard to answer all my questions. We drove a long distance to pick up the truck and he made sure it was all prepped and ready to go to make the process as fast and seamless as possible. I definitely can recommend Devin if youre in the market for a new vehicle.
Devine Sheldon is an absolutely wonderful individual to work with. I had a bunch of concerns and requests that he accommodated and addressed. I was thinking I wouldnt be able to leave with a new vehicle because we wouldnt find common ground. Fortunately, we did and he was incredibly patient. I would recommend him to anyone. I am more than satisfied as a customer and look forward to future business!
Catherine Gordon is the best!! The guys at Hall Acura make you feel like family always!!! It’s more than a car buying experience. Recommend to all my friends and family. You won’t be disappointed.
Devin Sheldon at Hall Acura in Newport News treated me like GOLD! Great guy!If your looking to buy new or used he’s the guy he will take care of you. Appreciate you Devin!
Devin was awesome! I came in knowing what I wanted and he guided me through the process!
Devin Sheldon, our salesman was great and very responsive to all our needs. I would buy another car from him. When I entered the car I noticed the gas tank was not full. I was told only new car buyers were entitled to this. What a turn off. I also noted the car was clean but not waxed, which I thought was standard protocol. My bad I guess for high expectations having expressed these requirements during negotiations. Overall this dealership performed well.
Catherine Gordon was very warm and friendly. A great smile!! Very honest answers, and we value that!! We appreciate her patience with us today, and hopefully will be purchasing a vehicle from her soon.
Awesome customer service, Devin took great care of us. Hall dealership are also taking extra precautions to keep customers safe during the Covid pandemic. Highly recommend!! Thank you!!
I would like to thank Marc Darnell at Hall Acura Newport News for being so patient while assisting me with my car buying experience. Marc went above and beyond to make sure my experience was great! Terry Wilson was also very patient and helpful as well!
Catherine Gordon was awesome !! She made me feel very comfortable and reassured me that the process is painless. It has been years since buying a car so I was really nervous. I appreciate the way she took out time to help me understand the process.. Thank You !! Catherine /Hall Acura
Catherine Gordon was amazing! I was looking for a used SUV at low price and she got me into an even better SUV than what I had originally looked at and at a great price for me! Thank you so much!
It has already marked my 1 year on my 2017 Ford Focus SE. Devin is amazing! Thank you then and now 😊
I love Acura vehicles. Been servicing my 2008 TL with Hall for many years and have received excellent service. Wanted to use Hall to buy a newer RDX and they had a very nice 2017. Devin Sheldon treated me very well and was knowledgeable about Acuras. Id recommend Hall Acura for vehicle service and purchases.
Hi,I just wanted to personally thankDevin Sheldon my salesman, Jordan and other staff for all their help. The process of me getting in my beautiful new car was extremely seamless and no hassle. Devin to say the least was wonderful, great personality, fun, outgoing and he showed that he cared which meant a lot at this time. I’ve been with out and car since 07/2019 so it was a tough couple months as far as transportation goes. Like I’ve stated from the start when I contacted Hall early this week, between Devin and Jordan helping me get in a car to me signing my contract, it was a good stress-free experience.Thank you all for the helpChakeeta.
Awesome car-buying experience! Kirk was fantastic - super friendly, patient, and made us feel that he truly had our best interest in mind. The facility was clean, modern and relaxing. If you’re searching for your next vehicle, pay them a visit and ask for Kirk. Highly recommended!
I wish I would’ve came to Hall Acura sooner and sat down with the lovely representative, Catherine. She’s determined to find the best car for you and I guarantee she’ll get you in it too!
Excellent Customer Service in all departments!!! My mother was very Happy and Satisfied with Mark DARNELL!!! I would recommend Hall Acura in Newport News to anyone looking for a vehicle.Everyone is very professional and very helpful and not pushy like other places I’ve been in the past!!!
Thank you Devin Sheldon. We appreciate all your help over the past 8 years. You always go the extra mile.
Came in without knowing the car l wanted and the Staff was very patient and knowledgeable about their inventory, helped me and in no time sent me on my way with a brand new car! Big shout out to Catherine my sales rep she epitomizes perfessionalism and work ethic.
Devin was amazing!!! If you are in need of a car ask for Devin
I was in a crazy situation and a coworker told me about her positive experience. She recommended Devin. I contacted Devin and Chris both of them helped me get into a vehicle Without the anxiety involved in buying a car. I highly recommend Hall Acura in Newport News! Thanks again guys it was a wonderful experience
I was able to receive a very competitive offer on a new MDX without haggling. I drove about an hour and a half to come to this dealership as I thought they were much easier to work with than closer options. I would recommend!
Kelsey in service is excellent. She always keeps me updated and I can tell she truly cares about her customers and making sure the service process is easy and stress free.
Devin Sheldon was knowledgeable about the features of the vehicle that I purchased. He was professional and made my very first time buying a vehicle a wonderful experience!
What can I say staff is most helpful and willing to go out of their way to help you get any problems solved.