All employees (in pharmacy and checkout) were polite and helpful. I give particularly high marks to Kimberley who greeted me as she passed by me in the aisle and was super friendly when I checked out in her lane. A fantastic employee!
My visit to Target was pleasant. The employee helped me find what I was looking for and the food vendor was very nice. I never had any problems shopping at this peculiar store
Store is clean, neat and had everything I went to purchase. Kimberly our cashier was the best. She put a smile on my face. Hope you can share this with Kimberly at the Newport, Kentucky Target Store!
Total out of control self check out lanes. People cutting lines, cashier not paying any attention, bagging items for other self check out customers. Total chaos. I’m out! This location is off my list.
Its easy to find what you need. The store is clean. It has a good selection of clothing and household items.
Store is convenient, has almost everything you want or need and always friendly staff.
Customer service (Chris) was exceptional in the electronics department. The electronics department was also great.
Efficiency and a very upbeat cashier. Always fun to go to Target! Michele
Convinient store as any target. Good service.
Came in on Saturday, August 28th and checked out by a very nice lady, Kathy. In a labor shortage, Target should be thankful for this kind of service from their staff.
I ordered a microwave oven online from Target.com and used the pick-up at the store option. This works great. I got the product I wanted and a four-day window for picking it (and this can be extended, if needed). I could have had someone bring it to my car, but I had a return, so went inside to pick it up. The pick-up, return and getting product to the car took less than 10 minutes. Way to go Newport Target.
Erin, the pharmacist at the Newport Kentucky CVS in Target, is amazing.
Poor customer service.Purchased an inexpensive cellphone for my elderly mother. The button on phone did not work. So I took phone to exchange or return get my refund. Charged me a restocking fee to get money back or worker told me I could drive to Cincinnati store to exchange.Wow..worst store ever.
Never impressed with Target and 2 stars is a stretch! Prices are too high, never can find an employee, two registers tops every time I have been there!! And they racially profile customers _ thats my experience whether its yours or not dont change a thing..and I wont elaborate or debate or give an inch in that area..And its THAT VERY THING which is ultimately why I will never return..too many other options to shop with wayyyyyy more pros!!
Staff member was nice and helpful
The consistency of service and accessibility to products. Even if the store doesnt have what you need, Targets website readily tells you the closest store with availability or delivery options.
I recently moved to the downtown Cincinnati area and came to this Target location because it is closest to where I live. I enjoyed my shopping experience until I reached the self check out and was stared at until I completed scanning all my items. The gentleman running the self check out asked me several times had I rung up certain items already and I politely stated to him “ I’m not finished yet. “ there were several other guests at the self check out who did not receive quite the same amount of attention as I did.I will not be returning to this location.
The cashier was very pleasant!
The prices are WAY to high most of the same stuff I can find at Burlington coat factory or Ross
Always friendly and ready to help. Store always clean and tidy and pick up was awesome!
Great products and great prices!
Fast friendly service
Newport location staff is extremely rude. I would avoid this location.
Sweet Lorens Cookies, the best! Gluten, dairy and soy free and only sold at Target! Newport Target is awesome!
Stylish items, great location, kind customer service - the best experience every time!
Manly ginger very helpful in electronics. 10/10
Incorrect signage and priceWill not return to Target, wrong sale signage not honored, no compromiseno customer service only an inference that it was my fault .merchandise was placed by the wrong signage (stacks)The difference was the sale item was a v neck and the shirt was a round neck. brand etc matched .A $5 price difference total would have saved a customer .
Ordering online and pickup at the store of your choice, or wherever your product is available is super easy, convenient and helpful!
Target is clean and organized. Target team members are helpful and friendly. I always find what I need and more!
Great sales and also limited season items no other store sells.
In the electronics department - where I was shopping - I was puzzling over my purchase. Johnny proved extremely helpful in making a decision on which purchase I should make. Target provided a wide range of choices, and it too some analyzing to reach the decision appropriate for me.
I visit Target in Newport Ky at least twice a week. Everyone is nice and the store is always clean but today I had Maggie as a cashier and she was great. Maggie explained the target wallet benefits and actually told me organic bananas are less expensive then non organic. It’s the little things with me and I really appreciated her. She was such a pleasure to talk with. Her customer service was amazing.
You guys are great and working hard for me this entire year. I appreciate it!
Nice variety of things. Great prices. The friendliness of some employees could be increased.Overall, I love target. Specifically the Newport Kentucky location.
Definitely one of our families stores Target dont forget Starbucks
This target is amazing!!!
The service is free & considering shopping is no longer a leisurely task, I like that I can get my favorites without having to set foot inside. It’s awesome when I have my dog too so she’s not excluded in our adventures, especially on hot days. Comparing it side by side with other pickup services in our area, it’s the best so far. Nothing in the order was missing, the timing is super flexible, I clicked “on my way” in the app & the timing was impressive! Best of all, during these difficult times, I’ve had to use pickup & curbside more than ever & hate that it can get terribly expensive & Target is free! Can’t say what it was before Covid, but right now I’m utilizing it, especially when some stores didn’t allow entire families thus making it darn near impossible for me to shop with little children! Target may not be regarded as a top notch grocery source, but for now it beats the lack of groceries at others.
Fred in electronics was so helpful is helping me find a video game, even though I insisted that it did not exist! It was Minecraft! My son had been telling me about and he lies all of the time, the most recent lie being that a dog had puppies under our porch, so I thought the idea of a video game being called Minecraft was absurd, however, Fred insisted that it was real, and even helped me find it! I didn’t buy it, because my son is being punished for the dog incident, but it’s nice to see an employee being so helpful. His curly hair was nice as well.
I often shop the Newport Ky store. It is close to downtown Cincinnati. The store is always clean and organized. And they have a good selection of sizes.
Customer service was amazing
I will never go here again I was going to buy and item for my kids and later found out this item was in the wrong spot and asked for an manger and Mark & Ryan was the 2 mangers that responded and said that they sill not be able to help. While talking with them a lady passed by and picked up a lawn chair to find out is was 50$ but marked 12$ this store is not organized what so ever I don’t recommend shopping here.
I almost always find what Im looking for at target for a reasonable price
Store is convenient and clean and has a lot to choose from.
This Target is so nice. Employees are everywhere and always friendly, they are quick to put thing on clearance, and it is so CLEAN!! Even when the line looks long, the wait isnt and theyll have you out within ten minutes at the most, especially if you prefer self-checkout.
Fantastic, unbelievable customer service!! Highly recommend the Newport KY location!! Mary and Mackenzie at customer service were incredible to deal with.
Shopped today left empty handed. Did not have specific Mrs. Meyers soap I was looking for and price on drills too expensive.Biggest complaint, othercustomers. Mom and two kids shopping. Boy had mask around neck. Mom and girl none. Seemed to be wandering aimlessly. Thought one person per family,.. KY requirements. Guy passes me at the door, no six foot distance. No mask. Cant someone monitor door? Where is consideration for others?
I come from Cincinnati across the river just to shop at this location. Love it.
I needed printers ink. Gentleman at cashier at electronics was so helpful and friendly. The only thing that happened I love the popcorn at snack bar. Sign on break...back in 30 minutes. You dont have anyone to cover??? Could not wait.
Bad customer service experience
Its a nice big Target with good selection. Its clean but selection can be disheveled sometimes. Employees are nice but not always super helpful. Check out lines can get long but they did recently install self check out which is nice.
We asked someone to help us find a specific cooler in a specific print. We looked in the general areas before searching the system, it was showing there was one left in that print but it could have been in someone’s cart. He went out of his way to open up all the boxes on the cart he was unloading and found the exact one we were looking for. Incredible service experience!
Very good customer service all around. I order on line so it was ready to pick up within 2 hours like they said and the guy that waited on me when i picked my item up was very nice and helpful.
I have had nothing but trouble with target. Bought a t.v. it was cracked coming out of the box. They wont refund it due to not wanting to risk getting the virus brought in. Its been 3 weeks and again extended when you can return. To this day I have not heard where a t.v. has caught the virus. They receive shipments in daily. And, will sell you anything they have. Not worrying about all the people that handled their merchandise. Then sell it to you. If they are so worried about spreading the virus by taking returns. Then why are they not worried about risking our lives by staying open and selling merchandise that maybe hundreds have touched then sell it to you., I will never buy from target against, go into one of their stores and buy anything
I love Target is easy to find stuff and get what I need & the personal section is great I just wish carry more Dove products
Prices, selection, and friendly staff
Good quality, decent prices, good selection, easy returns.
They have somewhat reasonable prices, but dont expect to find any young mens clothing for you preteen boy. They had nothing other than sweatpants and running clothes. There was a larger section for the girls. So disappointed
Good Selection
My product was ready for pickup within an hour of purchase. I was able to add my mother as the alternate pickup person. Check out was fast and easy. Updates were sent via email and text. I have yet to be disappointed by Targets online ordering / ship to store.
Majority of the staff are help and friendly but i just LOVE the girls in the CVS. But Target in Newport is a very good store for getting the things I need!
The product location the y had listed in the app vs. the products ACTUAL location was deceptive. THis wasted a good chunk of my time. It almost nullified the savings in buying form this store.
Friendly associates. Kimberly was great checking us out fast and friendly!
That store is always clean and they are everytime in a good mood:)
Great place to meet for on line selling groups. Lots of parking and cameras. Secure due to ppl constantly coming and going as well.
Everything you need, you can find here. From clothes to groceries to home items and so much more. The store associates, are always easy to find and they are very helpful. An all around nice place to shop.
I stood in line at the customer service desk for twenty minutes to pick up my item. I also had to purchase deodorant. The employee instructed me that I needed to go over to the regular lines and get in line after already waiting twenty minutes for my online purchase at the customer service desk. This completely negates the point of saving time and ordering online. To have to wait in two lines was not acceptable.
This location always has everything I need and I like that its so clea close to other stores and restaurants.
I have been shopping and satisfied with Target longer than I care to admit.
Great selection in store or online. You can check online prices for a better price order it and take it with you from the store. Easy as showing your selection on your phone at checkout.
Target has what I need. Sometimes the pricing is good other times not so much but it all balances out as to why I shop there frequently. I usually buy what my items there if I have a cartwheel, coupon and a rebate.
I forgot my card and Kandace took the time to help me with the target app so I could use my phone for purchase, which was a BIG help - kudos to her!!
Fare prices only place with finger bikes besides online! That are TechDeck
This place is always a mad house. Understaffed and unorganized. Tried to find guy’s sunglasses, which should be easy enough. Could not find them anywhere.We also where looking at various other things that where in the wrong places with the wrong prices. Lines where insane. Left with nothing.
My orders are always ready and I am in and out quick. Today what I purchased was from an email on a sale that was sent to me saving me extra money! love it!
I like the convenience of this Target to my downtown office. Their grocery department is lagging behind the rest- I’ve bought expired (by weeks) dairy and food more than once the few times I’ve been there in the past few months. I generally don’t check expirations but will start!
Called 3 times, all of which I had to go through a 3 minute message each time and eventually got hung up on. Terrible service.
Pickup was super easy, and when using the app, everything was fast and delivered on time.
Every employee is friendly and helpful. They also know what they are doing. Always good experience at Target.
Excellent customer service. Good product selection. Clean and well organized store.
Target has been great for my family. We can get pretty much anything we need.
Every time I come in here, the first thing I hear is the employees arguing with eachother. Complaining, cussing. I know things about the management that I shouldn’t know! While I understand everyone has things they don’t like their job, I don’t want to go into a store where everyone is shouting all the time.
This store is average. They seem to be out of stock quite frequently. Service is usually good and the store is clean, but I find that almost every trip i make at least one item is out of stock.
I love shopping there. Good prices & great sales.
Because of the great prices and the awesome employees.
Friendliness of staff and selection of merchandise make every trip a good experience.
Came in for a specific hair product that they advertise to carry... they only carry two items from the hair product and neither one is what I needed. So I proceed to get other items I needed for my lunch and checked out pretty quickly, cashier was like a robot no smile no happy holidays back when I said it to her. Then I proceeded to the snack counter to get some popcorn and an icee, stood at the counter for a good ten minutes then asked if the snack counter was closed and was told they didn’t know... stood here another 5 minutes then out the blue two employees one right after the other said the employees that work the snack counter are on break. Very bad customer service to have an snack counter with no coverage and employees that let me stand here for over 15 minutes instead of finding out if the counter was closed. I rarely shop target but when I do I expect great customer service because that is what target is known for... I felt like I was shopping at Walmart today.
As clean and well maintained as any Target. The selection in the mens clothing is not very big. They only have a handful of decent button ups at a time. The only time I went into the electronics department I asked for a HDMI cable and the person didnt know what I was talking about.
I always enjoy shopping at Target. The store is clean and it’s always easy to find things.
Clutter everywhere!I did see one staff cleaning but I’m not sure why it’s so messy.
The guarantee that I was able to get the item. Xmas shopping things go fast, I was at work and got on line and was able to secure a purchase with this option.....love it!
Wow! Pleasant, efficient, time saving. A great way to shop this holiday season.
Friendly staff,good selection of merchandise
Simple: Target is amazing.
Going to the Newport Target is always a positive experience for me. Friendly, helpful, staff is something that makes my visits a pleasant experience!
They have a cool little food court. Also decent stuff usually on sale. Target offers a great shopping experience.
The sales and deals going on were awesome!! KEEP IT UP!!
The convience and speed. All of my items were available and you made an effort to pull them before they were gone on Black Friday.