Very disappointed in the way they do business ! They will make sure to give you a quote for the work that you agree too,, only to charge thousands more when you pick up the tractor ! You have no choice but to pay, very dishonest, will make sure to let everyone know the way my family was treated.During these times where everyone is struggling to make it by, you guys take advantage.It didn’t matter what hours were spent, how much things cost . Your rep stated on the phone what it would cost to fix ! It should have stayed at that quote. If you would have told us what the end cost REALLY was going to be, we would have declined your services because WE DO NOT have that extra money to spend. But thank you for forcing our hand, and now causing a tremendous amount of stress on my family for other WAY more important bills ext, Christmas, that we now have to mange for.Do yourself a favor and get your quote on paper, and New south do BETTER, the family’s that come to you, are real people.I hope you’re proud !!
This place is both professional and friendly. They added a third function hydralic splitter to my small kubota. They changed all hydralic hoses, fluid and filters. I also had them service the tractor. For ac10 year old tractor, it still runs and functions perfectly.Megan was a pleasure to work with on getting this upgrade project done. Service department was knowledgeable and very direct. Time estimates were accurate as well as the cost.This place is over 30 miles away, but it will be my go to repair and upgrade shop, along with primary point of purchase for any new equipment.
John and Stuart are always great at the parts desk. Never used the service dept. This place always come thru for me in a pinch. They will always have my business
Great place to do business. They understand your needs and want and wont put you in anything that you dont need.
I have bought both a sidekick and a tractor from these folks. Their sales and service staff are top notch. The service staff explained how to operate the machines thoroughly and the sales staff was very pleasant to work with. I am very happy with my machines.
Knowledgeable and helpful in getting the parts I needed to repair my finish mower.
I have purchased many pieces of equipment from new south. I have been in business for myself for 45 years and been to a lot of equipment business and by far new south has helped me decide what my needs are. John and all the staff are amazing. I would not be afraid to recommend any one to at least try them before they purchase any equipment. I personally appreciate all that they have done for my company god bless you all. David a Dellinger the Maintance company.
Friendly staff very helpful.
New South Tractor was very helpful in making recommendations, fair in pricing and has friendly sales staff. The Kubota utility vehicle has been extremely useful in helping me manage my farm.
Went in to get some numbers on a new machine. Stood there for 5 min and multiple people saw me and not one person spoke to me. Not a hey or anything. They have so much business i guess they can turn it away. I had just gotten numbers for a new New Holland in Charlotte, so I guess Ill go there instead of supporting my local dealer.Update: I get that youre helping others, and didnt ask for anyone to drop anything. I own several businesses, and to ignore a customer is unacceptable. Your response isnt appreciated either. I had a problem at your business and youre making it seem like my fault rather than saying anything to help the situation. I tried to contact you directly by coming in to give your business an opportunity to win my business. Thanks.
I purchased my Kubota tractor last year the sales reps where vary nice and answered all my questions and sold me the tractor that was just right for my needs . New South Tractor is is a great dealership and has good and polite people working there. Thanks you New South Tractor
I love my zero turn mower, the folks at New South Tractor were very nice.
Good variety of beer, good service
Terrible experience waited forever for someone to help me then sent me to yard by myself finally someone came to help and for me didnt care to sell anything....I went back to James River where the staff was great and bought a tractor
Very helpful in getting me in a machine and always helpful with parts and service
Excellent for part. People right on helping customers
By far the best tractor selection, reasonable prices and quality service department!! Wont buy anywhere else. Thanks for all the help!
The newton store was great! Shop with megan shes the best! Sweetest thing ever :)
Very friendly staff and and they make sure you have everything you need to get your farm equipment running or very happy to get you into something new.
Thank you very much for fixing my tractor. All of you were very nice that means alot to me. A very good place if you need some work done. Thank you.....Roger
Absolutely the best experience! Sales staff is very knowledgeable and helped in making the right decision, and you can’t beat the prices within 100 miles! Will be doing more business here and sending referrals. Thanks!!
They had what I needed
Recently I purchased a new NH tractor from this dealer, the 2nd new one in 11 years although the name was different when I purchased the first one. I ordered it special from the factory with a lot of options and had to wait over 6 months for delivery. The day I ordered it I tendered 5000.00 in a cash deposit and asked to witness the counting of it. I was told that I could not go in the owners office and watch it, no explanation given. During the course of this 6 month wait I made 2 more attempts to either speak to the owner in person or over the phone and was denied that privilege both times. I will have to say he has a good loyal team running interference between him and customers.When the tractor arrived they did jump right on it and get it prepared for delivery. Contained in the predelivery instructions is a checklist to be followed and checked off as each step is followed. It was not used and after bringing it to their attention it still was not completed. I was told that the tractor was ordered with dual remotes. It arrived with one and when I advised them what they had told me it was denied but that the second one could be installed for appx. 1200.00. When the tractor is delivered there is another checklist in the owners manual to be completed and every item gone over with the new owner so that everything about the operation of it is explained to the new owners satisfaction. There is a place for the driver to sign, date to certify that every step has been accomplished along with the model, serial number, etc. After I again brought this up all I heard was crickets. The manual was never removed from its storage compartment. The driver said he was in a hurry to make other deliveries and he did virtually nothing but unload it and park it. I think they call it turn and burn. Upon delivery I noticed paint damage on one of the loader arms where it had been chained down at some point. When I brought it to their attention, again nothing but crickets.It was delivered with one of the options not installed. When advised of this the employee told me I could pick it up and put it on myself. When I advised them that I had already paid them to put it on they did dispatch Todd to put it on. He explained many things to me and answered questions until I was satisfied. I cant say enough good things about Todd, he is a super person. Within a week or two I called and ordered an optional part and was told I would have to tender my credit card before they could order this 300.00 part. I told the parts person that I had just laid out 55K in cash for this tractor but was advised that this did not make any difference anymore and there was a new policy in place concerning the prepayment of ordered parts. It appears customer appreciation has disappeared ! A few days later I called another dealer who I had never done business with before and ordered 930.00 worth of parts for it over the phone and they said I didnt have to prepay them that they trusted meAt no time during this transaction was I ever thanked from the management for my purchase or told that they appreciated my business. I wont try again to make contact with the owner with any problem as I already know what the outcome will be. This information is an unbiased summary of my experience with NS Tractor, not opinion.
Contacted the salesman Jeff. Explained what I wanted, and he suggested the equipment to meet my needs. It was exactly what I wanted. Financing was approved in a matter of minutes. The equipment was serviced and ready for my pick up that afternoon. He gave me a thorough explanation of all the equipment and how to work it. The entire experience with painless and professional and I was treated exactly how I wanted to be treated. This company and Jeff in particular deserve a 5 star rating and I would recommend this to anyone interested in tractor equipment.
Although the parts that I needed were not in stock the staff took the time to order them. It appeared that the warehouse was out of stock as well. The staff took the time necessary to make calls to track the parts down and order them for me. This was an excellent example of good customer service.
Took my tractor over to be repaired. Done a bunch of work on it, did not fix it, was the same as when I took it to them and they expected me to pay a huge amount for something that wasnt fixed. Then sold my tractor without telling me. Be careful if you are dealing with them. Make sure you get all the facts.
Goodness I love this place. There is always a sweet lady there named Brenda. She always goes above and beyond what is asked of her. So sweet and friendly. When you go ask for her.
These guys would love to sell you a $30,000 piece of equipment. Its apparently not worth their time to sell you a $900 piece of equipment or support older New Hollands. Try Comer in York, SC if you want service or parts for your New Holland. It is well worth the drive. They will also deliver.
Great place to find your tractor needs
I am very pleased with the deal New South offered me. Megan was helpful and knowledgable with the L3901 that I purchased. I would recommend New South to anyone looking for a low key no pressure buying process.
Very professional and friendly people. Great Kubota dealer.
Took a simple pto key to get replaced. Even full schematics on the machine with pics. Said it was a special key pin to go on a goose chase for it. Turns out the first thing I pointed to was the part. A burr developed when it stripped making it look a little different. One min with a file it fit. Went to hollar. I know more about repairs than the mechanics. Multiple times they were clueless about their job. I now can fix anything even reengineering parts that have obvious limitations. Not bad guys. They need a good farm boy to get problems fixed that are not conventional. Im a farm boy.
I would like to start off by saying I love my new B2650 with 60 mowing deck FEL with separate grapple. This tractor is amazing, I have had a bx2200 for 15 years and loved it,it was a tank.I thought I would upgrade before I retired ( I was a little apprehensive about the new Tractors) but not anymore. I have had an awesome experience with new South tractor. I would buy from them again. I did not have time through the week to go look at the tractor so Magan came in on her day off to wait on me and when I did make the final decision we took care of all the paperwork on line because I live 100 miles away and answered all my questions over the phone. Again awesome experience.
I love this place. Mostly a lady called Brenda Coffey. She was so helpful and sweet. Please go in and ask for her. I always do. Tell her Shannon sent you.
Purchased my first Kubota tractor from New South. Megan, Lisa and Jacob were very helpful and knowledgeable about the tractor. I enjoyed my tractor buying experience. Jacob did a great job with the delivery.
Great service!
I had a very good experience at New South Tractor. I told the salesman my needs and showed me the products that would meet my needs. Very friendly and professional service. Thank you.
New south was extremely helpful to figure out what I needed for my first tractor. They got it in quick and were a pleasure to work with. I definitely recommend them to anyone looking for a tractor.
Mower financing was very easy. I got the kubota z411 with a 48 inch deck and Kawasaki motor. It is very powerful. I raced my neighbor on his Toro down the street and i blew the doors off him!!! It makes striping lines very easy and mowing is much more enjoyable and quick. Cant believe I waited so long to buy a high end mower. Thanks to New South tractor for making it so easy to do.
Very friendly people, had no problem getting idler pulley for old land pride mower. It was ordered Monday,was in on Thursday. Great service!
Great service! No pressure sales guys. This was a refreshing experience. True pleasure to do business with these guys.
I dont no how i put 2 stars must have been by accedent, your staff has always been excellent when i called and had questions, along wit sales.🙂
Great place and nice people
Megan and the folks were awesome to work with. Nice easy transaction. Thanks
I drove 400 miles to buy the Kubota Z724X zero turn from New South Tractor. They had the mower that I wanted and was very happy when I saw the mower. Everyone was very helpful. They also helped me on parts for my Kubota 900RTV. Great people to buy from.
Great people to deal with didnt take a single phone call unlike the other dealer who took three while I was trying to make a deal. IlI go back when I need more equipment.
I have purchased a Kubota RTV500 and more recently a Kubota B3350 with various attachments. I could not be happier with the sales staff at New South Tractor who are friendly and knowledgeable. I feel like I was treated fairly with no complaints and would do business with them again.
Typical tractor place that says we can order it
Very good experience here. The staff explained all our options to narrow down what we needed and was easy to work with.We will be back when we need some attachments!
Great people to do business with. Everyone was very nice and helpful.We bought the Kubota RTV X1120D and we love it, the grandchildren love it and the dogs love it.
I bought my tractor there. VERY helpful and knowledgeable staff!
My husband loves this place
Great folks. I stop in to order some parts and was presently surprised that new south now carries a full line of kubota contruction equipment. Josh was so helpful to show me a monster 95hp kubota skid steer. Man that thinf is awesome! He was really helpful. Talk to Josh if you need Kubota construction equipment!
We purchased a Kubota RTV from them and was pleased with the service we received. The staff was easy to work with and they had the RTV we wanted.
If I get a greeting from a company that is not welcoming I will assume my business is not appreciated so with the parts staff acting like it kills them to have to answer the phone, lost my business at that point
Great service, The best in the state.
Very friendly and helpful staff. Powerful mower.
In my opinion once they get your money, you dont matter. Bought a brand new Kubota. Have had nothing but problems with it. Have called several times, they wont call you back like they promise. Always passing the buck. Was told by Dean when the owner gets back I will talk to him and call you back. So far the owner must be on vacation, been 11 days and I guess he still hasnt come to work. Do yourself a favor and go to another dealership. Googled the tractor and many bad reviews about it.
Very informative and had the parts needed for my tractor
This place has terrible customer service and dont bother to call was put on hold 3 times for 5-10 minutes each time til I hung up girl wouldnt even ask parts guy if my parts had come in dont deserve 1 star
They had really competitive pricing and financing.
Very helpful staff.
Friendly, courteous, knowledgeable, efficient. This is for Lisa and Dean who handled my purchase.
John is very knowledgeable and helpful
Mahindra Kubota theyve got your part
Good parts people
Best people to work with
Great products, great customer service
Great guys had parts in stock
Terrible after sales service.
Great service and they above and beyond
Great place for parts
Service is very helpful
If you need a tractor youll find what you need here.
Very helpful
Only dealer out of 3 in the area to get back with me.
Had the parts I needed.
Friendly staff.