I have to say of all the years and many different oil companies this one by far has been the BEST! They are so reasonable and when ever I need something they are there so quickly and do an exceptional job. I will never ever use another oil company but this one. Remarkable customer service and just wonderful people to deal with. Keep up the good work! I just want the world to know how much this company is appreciated. Team Bigelow!

I have been using Bigelow Oil and Energy for the past three years. They have always been extremely courteous and helpful. When I was having trouble keeping up with my invoices... they worked with me.. to make sure I always had oil, in spite of a large unpaid balance. This was very thoughtful of them. I will always appreciate their understanding. They are punctual, always keep my tank full and always ready to speak and discuss any concerns or answer any questions. I highly recommend their services to anyone in the area.

Wonderful company I have been with them for years and will not consider changing to another. The customer service is fast efficient and courteous. The service department is skillful and gets to the root cause of issues to solve them rapidly and the service calls are reasonable considering other companies. They are wonderful at getting my equipment ready for the heating or cooling season so that my tenants are guaranteed a comfortable home temperature no matter the weather.

We have been with Bigelow Oil for over 25 years. When we need oil, we call their Customer Service who are very courteous. Since we bought our house, we have also used their annual maintenance contract for us and for our tenants. Whenever there is a problem with either unit [which have been very few] they are prompt to service us. The technicians are knowledgeable and answer any questions we may have. I highly recommend Bigelow Oil for quality service. We have been with them since 1994, so have had a chance to know the quality of the company well. ..

We have done business with Bigelow Oil and Energy for more than 25 years. We could not be more satisfied with the many services Bigelow has provided us over the years. We have found everyone, from office staff to their technicians, to be professional and expert at what they do. Bigelow delivers our oil, provides emergency service and maintains our furnace and central air conditioning equipment; in fact, Bigelow installed both systems. In short, we trust Bigelow and enjoy doing business with them.

Nick Nicolazzo and his team at Bigelow Oil & Energy provide top notch customer service and high quality service. The entire team is friendly, efficient and provide expert advice and service at a reasonable rate.

We have been Bigelow customers for more than 40 years, and they have provided EXCELLENT service. Oil deliveries are on time, repairs major (leaking oil tank!) and minor taken care of promptly, appointments kept. Bigelow replaced that oil tank, later updated the burner, and do annual tune-ups. Both office and service personnel are courteous and friendly; I feel like they remember me and my house and my heating system when I contact them. They also pitched in for a neighbor (not then a customer) when his oil supplier was not responding and the tank was empty. I highly recommend Bigelow Oil and Energy as both oil supplier and heating service provider.

We have been very satisfied with the services provided by Bigelow Oil & Energy these many years. We usually pay for our heating oil at the beginning of the heating season. Bigelow delivers that oil as it is needed reliably and cheerfully. The fact that I can pick up the phone at any time if I have a concern and speak directly to the owner, Nick is very reassuring and always gets results. We highly recommend Bigelow Oil & Energy.

About 10 years ago, I switched to Bigelow Oil & Energy to deliver oil and maintain my burners and a/c units. I’ve never regretted my decision. Nick and his crew have had to respond to various heating issues over the years due to my old, complex system. Every technician who has come to the house, has been extremely friendly, knowledgeable and most importantly to me, has taken the time to explain in detail the issue and solution. It’s really reassuring knowing that my calls to the office will be answered by a warm and friendly voice, my concerns will be resolved promptly and the technicians will show up when they say they’re going to show up.

Just want to give a shout out to the Bigelow Energy crew. From the office to the field staff they are all top notch! Bigelow has handled all of our heating and cooling for over 17 years. We have never had any issues resulting in emergency service and I give credit to their preventive maintenance that identifies any issues before they become a problem. As a busy family, it is nice to know our climate control systems are in good hands!

We were lucky to be connected with Bigelow as a result of a recommendation from our homes previous owner. Simply put, they have been amazing. Our oil deliveries are always timely. Our service needs are always met (Tony is a magician, and always seems to know the problem with our furnace as soon as he steps in the door). Look no further if you want consistent excellent service from a friendly local business.

My father-in-law loves this family owned business. He says they give excellent service and are dependable. He feels the owner Nick is friendly and knows the business. He responds and answers his emails and phone calls promptly with a smile. He feels very fortunate to have chosen him as his oil service contractor.

We’ve been customers of Bigelow Oil & Energy for over 20 years. Oil delivery has always been correctly scheduled; oil prices have been fair; and service has been excellent. In the past when we have had furnace issues, they resolved every one, and for years now we have only needed the yearly maintenance done before the winter heating season. All personal that we have encountered have been knowledgable and courteous. I have recommended Bigelow to members of my family and to neighbors.

We have been customers for about 14 years and the quality of the service is such that we are never tempted to switch to another service provider. Once a technician came out at midnight(!) when we returned from a holiday abroad to a freezing house. All part of the annual service contract. Everyone is always pleasant and helpful as well as very knowledgeable.

Bigelow Oil is consistently a pleasure to do business with. They are responsive, their work is high quality, and the employees are very professional.When my furnace was acting strange right before my vacation, they made sure to have someone out to my home to check it within hours to ensure that I didn’t come home to frozen pipes.I highly recommend their services.

Bigelow provides customer service beyond comparison. Oil deliveries are always on time with the best prices around. We had immediate response to a service call and the technician was dispatched and at our home within an hour and repaired our boiler The office staff is professional, kind and courteous. We highly recommend them!!

Having known the family at Bigelow Oil for over 30 years I can honestly say they have never been anything but fantastic. They come right out in an emergency, the technicians are always knowledgeable on what they are servicing, they are polite, courteous of the working area, and they always clean up the work area. Price is always fair. Never any surprises.Would recommend them to anyone who needs oil or gas service.

I’ve used Bigelow Oil for the last 5+ years and they have always been extremely reliable and trustworthy. I recently called after hours / weekend for help with a leak in my furnace. They walked me through what was happening, and someone was here early the next morning to fix the problem. I know I get an honest assessment of any issue and top notch service whenever I call.

I have used Bigelow Oil for home heating oil for over a decade and have found their prices to be very fair and competitive, but it is their service department that really makes them better than the rest! Fast, responsive, personable service technicians that have performed everything from routine service on my burner to installation, troubleshooting and repair of central air systems in two homes that weve moved into. Always professional, always on time, and always available when needed!

I have been using Bigelow oil for 16 years and am super happy with the customer service when I have a problem! They address my needs and are very quick to respond. Everyone from the people in the office to the technicians are extremely friendly and helpful! I would highly recommend this company to everyone!

Theyre a great, reliable and professional business to work with. Theyve been so responsive and helpful when our heat has gone out! Also, they designed a work around to connect our Nest thermostats to work with our old boiler, which was great. We highly recommend Bigelow!

Just want you to know how much I appreciate all you do for me. Being a property manager is always challenging, having you as my vendor especially in Winter is a comfort, your sense of urgency, professional manner and “calm before the storm” has gotten me through many calls! Working together for 21 years - Thank you!

My first encounter with Bigelow Oil was when I was looking for a new propane /oil supplier. Even though Bigelow oil didn’t provide propane, Nick listened to my issue and made some suggestions. When I finally could hire a oil supplier (without propane) I called Nick back and we have been customers ever since. The technicians who come for the yearly service or to troubleshoot an issue have been great. I highly recommend Bigelow oil.

We have been customers for almost 30 years. Nick and his crew have bent over backwards to accommodate all our service and delivery needs. The pride of ownership in this company is very apparent. We highly recommend them.

My parents have used Bigelow for oil service for there 2 family on OakSquare Ave. in Brighton for years. Whenever their oil is running low, they would call me to call Bigelow for a fill up. Without a doubt they have always provided great timely service. I’ve spoken to Nick a couple of times and he’s always been so pleasant and friendly to deal with. Nothing but good things to say about Bigelow in my book!

We love Bigelow oil & energy! They have been offering us excellent service for years now! Anytime we’ve called last minute, they are there for us right away! Whenever we call with a question, they are so nice to deal with and very professional. Highly recommended Bigelow!!!

We have been a residential delivery customer of Bigelow and its predecessor for over 40 years. Service has always been excellent, and Bigelow has always been immediately available in emergency situations involving our heating system. Moreover, we used Bigelow to install a new state-of-the-art heating system a few years ago. I recommend them highly.

I have used Bigelow oil for over 50 years with my Dad. At one point, they were servicing three multi-family properties. Their service has been outstanding. Their customer service has been even better. Bigelow works with me on everything and I would recommend them highly.

The nicest company, best customer service I’ve ever experienced.

I have been working with Bigelow Oil & Energy for the past year. My experience has been great and their customer service staff has been very helpful and able to schedule maintenance and oil deliveries very fast! Thanks for all you guys do!

Bigelow has a team of outstanding service engineers -- I have a gas furnace, but they perform excellent work on this burner and my entire heating system. Fast, knowledgeable, and you can always get them in an emergence -- terrific company, terrific people!

I have been a customer for 16 years and have found Bigelow Oil to be efficient, professional and very friendly. Bigelow has always been available to make service calls, give advice and to work with me on any issues that may have arisen with my 2 furnaces. I would highly recommend them to anyone for oil deliveries and furnace maintenance.

We have been customers of Bigelow for 40+ years. I highly recommend them. Their service has always been expectional; they rapidly respond to all service and deliver issue. We can count on them to help us immediately no matter what time of day or weather conditions. One exceptionally cold day last winter we needed service at 11 p.m. on a sunday night; they came immediately and resolved our issue. Their technicians are knowledgeable, skillful and personable. They are positive people to deal with, service is customer-focused. I wouldnt do business with anyone else! Thank you, Bigelow, for always being there for us!

I have been very happy with the service we have received from Bigelow Oil & Energy. We get regular deliveries and excellent service. Thanks for keeping us warm!

Three generations of my family have been loyal customers to Bigelow oil and energy and the Nicolazzo family throughout the years. Excellent response to our needs! Very respectful of our home and a pleasure to work with.Everyone of the service technicians are true professionals at their craft! I highly recommend Bigelow oil and energy and will use their services for any future work without hesitation.Mike RabbittWest Newton, MA

Bigelow has been my furnace maintenance company and oil company for the past 45 years! They have always responded to emergencies promptly.The service people are terrific, as is the personal service of the owner and office staff. Can’t say enough good things about them.

Bigelow Oil has consistently given us excellent service whenever we require it. Never a problem responding to issues like Oil Tank replacement, furnace problems (fixed under their yearly warranty) or AC problems . Yes, there may be a few cheaper sources for oil, but the small amount saved does not give you the superior service and almost always requires a minimum amount delivery. We have never had a negative eperience with Bigelow Oil in the years we have been wit them. Oil, you can buy anywhere - but SERVICE is the key to a good oil company. Very very happy with them and could reccomend to anyone.

Bigelow Oli converted our costly electric heat to oil decades ago and has serviced our boiler ever since. They respond to problem calls promptly and technicians have all always been extremely pleasant, highly knowledgeable, and very efficient. We can’t recommend them highly enough..

Bigelow has provided expert care for our heating system for 25 years. They provide reliable routine deliveries and have been rapidly responsive on the rare occasions when we needed immediate help.

The folks at Bigelow oil have been keeping my home toasty since 1978!Thats over 40 years of keeping my tank full, my oil burner in tiptop shape and showing up quickly and at odd hours if something went wrong. Customer service couldnt be better. Why would I go anywhere else?!

We have been with this company for 36 years. They are very reliable, and answer our concerns promptly. We are also happy with the new heater furnace they installed for us (many years ago).

I have been a Bigelow Oil customer for many years. They have been very dependable. They offer great customer service. Their service has been very reliable. I will continue to be their customer for many more years!

Bigelow oil is the best in business! Friendly, reliable, and always putting the customer first. Nick and team have spoiled me often with same-day oil delivery and never without a smile. Thanks Bigelow!

Weve been with Bigelow since 2013. They are always responsive and have great customer service. Ive had other oil companies in the past, but switched to Bigelow and have been very happy.

Responsive, always pleasant to deal with, prompt and helpful in urgent no-heat situations. Have been their customer for over 40 years with NO COMPLAINTS!

Bigelow oil has provided us with excellent service both at our commercial building and our residence. They are a trusted company for all of your heating and AC needs. Give them a call!Maria Longo

When we had an overworked furnace which almost developed into a fire, due to lack of service with another oil company, we turned to Bigelow Oil Co. for help. We have had them deliver oil and service our heating/water systems ever since, almost 25 years now! They have always been receptive to a late night or weekend call when we’ve had to call for a problem. Depending on the issue, Tony, Scott or Nick have either helped trouble shoot over phone and/or have come out promptly. Always have been honest, they explain their findings and have always fixed the problem.Would highly recommend Bigelow Oil.Rose, Waltham

Its a plesaure working with the team at Bigelow. They provide excellent customer service and solve heating problems quickly and confidently. I highly recommend this business - great service, great products and great values.

Have used Bigeliw for 10 years and always had friendly, knowledgeable visits when needed.Recently, I contacted them about noisy radiator pipes, they came out within 48 hours, and fixed the issue. Turned out to be too much air in the pipes.I would highly recommend their services.

Bigelow Oil And Energy is the best around, Their employees are respectable and attentive.Their call service is always is always available and on time.I highly recommend Bigelow!!!

We have had the good fortune to have as an oil supplier, one of the best service oriented firms around. Bigelow Oil has been a provider to my mother for over twenty years and a provider to tenants and myself for almost as long a time.Every time I call the office, I feel as though I am a friend more than a customer who Nick immediately recognizes and welcomes me as though I was at his door greeting me to come in. As many who read this review know that the first person you speak with when calling a business can make or break a business relationship. But this goes even further into the company. When I speak with the lovely woman, Julie, who deals with billing and sometimes scheduling and customer service - I am greeted as though she is speaking to someone she is happy to hear from. (Usually those who call billing do not call to say - how thrilled they are with the invoices they receive, and therefore it is unlikely she who deals with those who may be confused, concerned or need clarification. Julie is refreshing, a joy to deal with and is patient with questions that may have obvious answers - that I may have overlooked. Nick, Julie is what my Armenian grandmother used to call a diamondt.Then there is Scott, one of Bigelows service techs who usually services our equipment. Scott is one of the few techs from the many companies we deal with who explains precisely what may require tweaking, why and how - and identifies the parts on the equipment requiring replacement. I appreciate the time and consideration he spends doing so, something I value a great deal. I tend to ask questions -the whys and wherefores - I want to know what I am buying and what in fact is the problem and how one will resolve it. Some techs and customer service people sort of explain; some cooperate; and some make me work too hard to understand whats require and what took place.I would like to offer something constructive. I am sorry. I have as yet found anything to say that may improve the delivery, process, demeanor, service and consideration of those at Bigelow Oil.I appreciate the company and what they have delivered to me. They dont get on my TO DO list, which I appreciate above all.

We have used Bigelow Oil for 25 years and they always give outstanding service ! We have had to call them in middle of the night and they always service our needs !! I would highly recommend this Company!

Excellent service!! We’ve served by Bigelow Oil for more than 20 years, and that included oil deliveries, repairs, new gas furnace installation etc. Great company!

Excellent service. Very happy with Bigelow... will continue using using your service!Bark Lew

I have been a Bigelow customer for over 30 years...the service and long standing commitment to my Family for our energy needs has been exemplary in every way...whether it has been regular deliveries, updating or installing energy efficient equipment and/or most importantly when I needed emergency services.They have always been there when I needed them...and I have referred their professional services to many of my friends and family...and would do so again and again!!!

Great service and timely deliveries. Always Quick to respond to emergencies and service requests.

We have had service with Bigelow Oil & Energy for many years now. A few times weve had trouble with our oil furnace and they have responded immediately with excellent service. Oil deliveries have been spot on..

We have used Bigelow Oil & Energy for more than 40 years. Bigelows service has always been prompt, efficient and high quality. They have always been there for us.

Bigelow oil has consistently delivered my heating oil on time and at a fair price. Service personell are courteous, knowledgable and prompt.

Great & fast service! We were without heat for four cold days and nights. Tim was able to assess and fix the problem in no time! Very friendly staff all around here! Everyone else in the area either said they could not help us or cancelled my appointment last minute! Thanks! Will be calling again

Bigelow Oil has been delivering oil as well as tuning my ancient furnace for approximately 30 years.Great people to deal with, and they know their stuff.

We have used Bigelow for over 20 years and couldn’t be more satisfied.

Look out people, nothing is covered in their service contract.

Delivered oil the next day... friendly service