My wife and I were absolutely blown away by the service at AutoValue Hyundai. Mike & Steve were excellent - they set perfect expectations, were clear and concise, and made us feel like we were in the best of hands. The process was extremely organized and efficient. We originally had visited another dealership in the area and were severely disappointed with the service, so we decided to take our business to AutoValue Hyundai and they over-delivered. The experience from start to finish was a 10/10. Would definitely recommend to friends and family. Thank you so much Mike & Steve!Tyler & Bree Hibbs

They made buying our new Tucson a smooth experience! Friendly and knowledgeable management and sales team! They gave us a tour of the dealership, introducing us to personnel and walked us through all of the cars technology and features. They have followed up with e-mails and phone calls to see if we are happy with our purchase and if we have further questions or need assistance. Great service!

I had a great experience at AutoValue Hyundai in Niagara Falls.I worked with Yuri to pick out the perfect vehicle for me and my life style. Yuri made sure I was getting everything I needed from a vehicle. He was extremely kind and patient with my 10 month old son who accompanied me on many visits. I left hyundai feeling confident in my choice.Steve helped with the fiance and all the packages. He was extremely helpful answering my never ending questions.Reception was always kind and directed me exactly where I needed to go.Would definitely recommend.

I really recommend AutoValue Hyundai for assisting us in purchasing our first car. It’s a pleasant experience especially Yuri for explaining all the details of the car. I wouldn’t hesitate inviting our friends and colleagues if they decided to have one. 😊

Very happy about the sales service we received from Micael Speck! His soft sell approach was very much appreciated. We came to the dealership knowing what we wanted and happily purchased the 2019 KIA Soul EX. Michael also took the time to answer all our questions. Thanks Michael!

The service was great. Chris is a supporting salesman who goes out of his way to find what I wish for and what suits me. He is not in a hurry but thing’s certainly happen fast. Steven is a great financial advisor and he doesn’t make the process difficult. He takes his time to explain how things work best for the client. He is awesome and approachable. These guys made my day I came in 11 am choose a Hyundai Tucson went to the hairdresser and was back to sign the papers and drove my car home at 5 pm. They made it happen. Thank you.

From the moment we walked in the door to the moment we got the keys to our new vehicle, our experience at AutoValue Hyundai Niagara Falls was wonderful. Staff were friendly, answered all our questions, made us comfortable, and shared our excitement about the purchase. Mike Speck, our salesperson, listened to our questions and addressed each one carefully. Steve Edwards handled the paperwork detail with care. The tour of the facilities and in-car demonstration of features were also appreciated.

We just purchased our new Santa Fe from AutoValue Hyundai. Everyone we dealt with was professional, understanding and patient. We had so many questions and changed our mind a few times but everyone was always so pleasant and wanted to help ensure our purchase was exactly what we wanted. Michael, Colin, Matt and Chase went above and beyond during the whole transaction. We love our new vehicle! Thanks guys!

I had the pleasure of purchasing my Tucson from Micheal and Steve. As expected they talked about my becoming part of their Family, OK sounds good but I have certain expectations. It takes time and experiences to proof your family caring about me. The new found family set out to meet and surpass my expectations by fixing issues in short order. I foresee a long-standing relationship which will flourish as my trust in my new extended family grows. Thank again for this unexpected journey.

I Had a great experience at AutoValue Hyundai in Niagara Falls. Michael and Colin were very friendly and definitely made the experience of getting a new car exciting and easy. I love my new car already!I would definitely recommend you buy your next vehicle at Auto Value Hyundai in Niagara Falls and be sure to ask for Michael!

I came here looking for a car from out of town and I can’t say it enough how helpful the whole team was at Auto Value Hyundai! Mike was my guy.. he was knowledgeable about the car including all the technical details. Colin made the whole process of getting the car in my hands the same day really speedy. Honestly, I loved them and their sense of being one big family there. Also, Matt and Chase.. thanks for your courteous welcome!

Special thanks to both salesman Yuri and finance manager Steve in helping us get our new car! The moment our family laid eyes on the pre-owned but well-maintained 2014 Subaru Crosstrek, we fell in love with it! Perfect second family car! Lots of great features and drives very well. Thank you both again!

Great bunch of guys and gals! Friendly, knowledgeable and professional. I just took delivery of a new Kona EV and the whole process of was smooth and easy!

Micheal and Colin were amazing and very friendly, informative and did all this in a timely manner. Both gentlemen were very professional. My experience was the Best car dealership ever. I would also like to say thank you to Steve who helped with finishing up paper work on my pick up day!!! I highly recommend this Hyundai dealership (far above prior experiences)

I got my second car from this place and I have a awesome experience with staff members. Specially with Steve Edwards. He is very friendly and helpful. They gave me detailed information about my 2022 Hyundai Palisade Ultimate. Had some minor issue but solved at a spot. I am going for a 3rd vehicle in this year only.

My purchase was fun. I was helped by Chris Lortie. This guy is super fun and energetic. He listened to what i wanted vs what i was looking at and help get me into a great car with the help of Steve from finance who was also great with the financing. These guys even stayed after hours on a Friday to accommodate my schedule. I love my new ride! Thanks guys

After speaking over the phone with salesperson Yuri regarding our interest in a Venue, we went to the store in person the next day. We were greeted right away and treated in a friendly and respectful manner. Yuri spent some time with us in order to genuinely understand our wants and needs in a new vehicle. He was professional yet friendly and easy to talk to. He also clearly had an extensive knowledge of and love for cars which lead to a feeling of confidence in his guidance in choosing a vehicle. He set us up to drive the Venue which we had requested and recommended trying the Kona N Line which he thought we would probably like better (he was right lol). Throughout the process, we were treated with respect and professionalism by all staff, including Yuri, Steve and the receptionist. We highly recommend dealing with Autovalue Hyundai.

I highly recommend purchasing a vehicle from Steve Edwards at AutoValue Hyundai. Buying a vehicle can be stressful and difficult but Steve made it easy and stress free with his friendly and professional manner. I am so happy driving my new Hyundai Tucson. Steve is awesome!

My experience at Auto Value Hyundai was absolutely the most positive and upmost comfortable experience. I was a bit nervous buying a new car for the first time in my life, but when my kids and I met Yuri, he made us feel at home. He was full of so much information about all vehicles and made us feel relaxed and never overwhelmed. He was so very patient and gave us what we needed. I never felt pushed into buying a vehicle… it just felt right….We went for a test drive and instantly loved the Venue…. The price was affordable … lots of options available… it was a great deal!!!!I must say that Yuri is an awesome salesman … along with Steve in finance.. he also made the deal feel just right…. I applaud all the staff at Auto Value Hyundai for being so gracious and friendly!!!

I had a great experience when I came into AutoValue Hyundai and purchased my 2013 Tucson Limited with Mike Speck. He was so helpful in helping me purchase my car. Steve Edwards was also very helpful in assisting me with all my financial work for my new car. Thanks guys!

Steve and Michael were amazing and I’m in love with my new carI definitely made the right choice because of them

Highly recommend auto value Hyundai. Every staff member goes above and beyond from the mechanics to the sales staff. Erin was knowledgeable and friendly from the moment I came in to the moment I drove away in my new vehicle. Steve the financing manager is friendly and helpful with any question I had and helped me get into my new vehicle quick. Thank you both so much I’ll be sending anyone looking for a vehicle your way!

Purchased a used vehicle on a Thursday. Was told it would be detailed and would be ready to be picked up on the following Monday. Arrived to find out the vehicle was in the exact condition when we test drove it and I assume when the previous owners had traded it in. As I searched through it I came across old children’s toys, crumbs everywhere between seats, melted candies, spilled drinks in the arm rest. A razor blade in the trunk. I make the salesman and the gentleman in finance aware of this who was shocked to see what was pulled out of this vehicle that they were going to let us take off the lot. Not to mention in the middle of a pandemic and nothing was sanitized. Was never offered a loaner but was told they would pick it up. Was also promised an extra fob from the salesman for what he said he was going to make it right and later went back on his word. Spoke to the sales manager about the promised fob and was told it was too expensive to give us one for free but offered another gift certificate for an oil change. Never did get the fob. This dealership dropped the ball in all areas from service sales and finance.

I went in on Sat shopping for a pre-owned vehicle.Chris made the process easy and I was thrilled to leave that day with the vehicle I wanted.Colin was super helpful as well with all the paper work regarding financing and warranties.I never thought things would be this simple.Thanks gentlemen for your great service!

Had a great experience this week working with Yuri (he is awesome) and Colin and Steve. Much better experience than I had a few years ago. They listened to my wants and needs and walked me step by step through the whole process. Yuri worked hard to make sure it was a smooth process and made sure I understood all the features of my new Kona. I highly recommend him.

Jason you are the man! Hands down, the friendliest and most attentive dealership experience I’ve encountered.

It was an Awesome experience here at Auto value Hyundai as I was here for regular Maintenance of My Car. Service Staff Was very Friendly and I wanna give huge Shout out to Franco He was really nice guy and very Informative.Thanks Franco.

This is the second vehicle that we have purchased threw this Dealership. Both times our experience has been exceptional. Our sales people who helped us this time were more than helpful. We are not technically up to date and both Noah our salesman and Mike both walked us threw everything and set up the car to run efficiently to our needs. It is a smart car . We have shared this on our social media pages (FB) and encouraged our FB people to use this Dealership for their next Hyundai purchases. We are a Hyundai family as others have bought Hyundai after test driving our First purchase a 2006 Tucson. We will most definitely suggest this place to anyone that asks us about the car. we have had many who say they love the design of this new 2022 Tucson in the pictures we shared. Also every person we came into contact with from the lovely ladies at the front desk to the folks in service and the boss himself treated us like family. Very Happy customers.

Franco was very good at explaining what needed to be done. And at my request he kept the filters so I could see how dirty they were. This was my first visit to auto value. Thank you Franco for your great service!

I bought my first car from Micheal and it was a great experience! Steve, the sales manager, was helpful in helping me understand payments. Both very helpful and kind while purchasing my first car!

My Wife and I went to Auto Value Hyundai on a Sunday not expecting it to be open,,to our surprise the Sales team was there and they were open for business. We were greeted by Euri, who attended to our needs, after selected the car we wanted we took it for a test Drive. It was a 2022 Kona.Once we made up our minds, they gave us an appraisal on my wifes car which was very fair and we negotiated for the Kona. We then wrapped it all up with a Meeting with Steve Edwards the Finance Manager, he like Euri was very informative and lead us through the final steps,We cant say enough about the friendly and great service we experienced and recived..Thank you to all.My wife is enjoying her New Kona

Jason Horrocks helped me get some amazing mudflaps ordered. Easy to talk to, easy to order, shipped super fast and arrived prestine. Couldnt ask for much more.

Well I have to say that Michael was such a professional. He answered any and all my questions regarding my new Tucson Hybrid. Made my whole experience stress free. I would recommend Auto Value Hyundai to anyone looking to purchase a vehicle.

Yuri was very pleasant to deal with and extremely knowledgeable. My only negative remark would be that it took a week to get the car detailed, not his fault. This cost me in extended rental charges.

Recently i made my third purchase from auto value Hyundai in niagara falls. I was very pleased with the reception and information i received from the sales manager, Chase Bell. He, together with Chris Lortie, politely put together a suitable package that secured my purchase of yet another HYUNDAI! Steve Edwards was instrumental in putting together a quick delivery and recommended a warranty that best suited my driving needs! He also resolved several issues quickly and without hesitation after my purchase, for which i am very grateful! Overall a great performance by all staff yet again! Thank you

Great people working here. Helped a lot through the process and were very accommodating to my needs. Would definitely recommend buying through AutoValue Hyundai! Thank you Erin and Colin for guiding me through my purchase. :)

Had an excellent experience with both Michael and Chase. Would recommend seeing Michael if you are looking to purchase a new vehicle. He made the buying process easy and non stressful. They really do treat you like family!

First of all, I would like to mention that I am a very hard to please shopper when it comes to cars.The process was a breeze with Mike, Colin, Matt and Chase.Everyone jumped in to assure me that I will be well taken care of!I may have irritated them all in the process as I make quick changes and decisions or even flip the script every now and then, but they understood what I wanted, what I was looking for and what I needed.They even adjusted things that I needed after the fact everything was already initially signed.If you are looking for a Hyundai, or even used vehicles? This is The Place To Go!I know, they will be my permanent go to place now!Thank you again for the welcoming environment anf addressing all the needs and wants!I wish there was a 6th star to give!A very happy Hyundai Elantra Hybrid customer!

Such an amazing Service Department! Everyone is so welcoming and accommodating. Always so thorough and detailed. Would highly recommend servicing here!!

I wish to extend a thank you to Michael, Colin and Steve for the great customer service. I recently purchased the 2022 Tucson Hybrid. Very knowledgeable, friendly staff. Thank you for the courtesy you extended to me during my purchase. Knowing that I can call if I have any questions, makes me feel comfortable.I highly recommend Auto Value Hyundai.

I am a very happy customer after my purchase of a nearly new Hyundai Elantra from AutoValue Hyundai in Niagara Falls. My sales consultant, Chris, took my needs and wants into consideration and found the perfect car on the lot for me. I appreciated the professional, friendly and well Informed service that I received. Everyone else at AutoValue that I encountered was friendly and welcoming. I truly feel like a valued member of the AutoValue Hyundai family, and I’m pleased to recommend Chris Lortie as a super sales professional who will work hard to find the right vehicle for you.

Our car died, beyond repair. The folks at AutoValue Hyundai turned our negative experience of losing the car into a positive experience of buying a new one. Very professional, knowledgeable, and friendly staff. Service was great and the price was right. Two very happy customers.Barry Ellis and Joanne Bourke

My experience with Auto Value could not have been any better. I had taken my car there for diagnosis which resulted in needing a bottom end rebuild. With showing proof of my oil change receipts which were regular, my fee for the repair was waved completely. I was also given a brand new Sonata to drive while my car was being repaired. Thank you so much Auto Value and thank you Tina Kennedy for your awesome customer service.

Just bought a new Kona at AutoValue. This is my third Hyundai all from AutoValue. Love this place, they are so friendly and professional. Special thanks to my salesperson Erin, this girl has great product knowledge and is so easy to deal with. If you are looking for a Hyundai you can feel good about walking into AutoValue, I assure you it will be a great experience. I give AutoValue and Erin and the managers I dealt my very highest 5 stars. Thanks to all of you.

I want to give a huge thanks to Chris, Collin and Steve at Auto Value Hyundai. I was referred by a friend and I am very happy that I took her suggestion because these three really came through!! Chris was such a big help and had a great attitude. He made the whole experience enjoyable and even shared his own personal car experiences! Collin and Steve were also excellent with handling all of the finances without any stress. I ended up finding the perfect car for me, a 2017 White Hyundai Elantra limited edition!!!! Could not be happier!! Would definitely recommend this dealership to anyone looking for new or used Hyundai’s, great selection and great people!

I am so happy with my new Kona! David was a pleasure to work with. Very friendly and so helpful. He made sure I was aware of all the bells and whistles and worked hard to get me the best deal and the colour I wanted.

The guys at the Niagara falls Hyundai dealership took really good care of me. From the beginning to end, while ensuring I would be walking away with my brand new car. First time going through a dealership and those guys at Hyundai really made it a wonderful experience!

Would highly recommend. Service was quick and efficient. Jody in service was fantastic. If you need to take your car in ask for Jody.

This is my second time purchasing from AutoValue Hyundai in the last 5 years. Chris and Steve went wayyyyyy above and beyond to help me get into a new car after I got into an accident in my old car.I cannot express how appreciative I am of them! I had a lot of trouble with the St Catharines dealership to say the least, and they helped me every step of the way. They even provided rides and a loaner vehicle when needed. I am so glad I ended up purchasing from this dealership instead.Chris and Steve thank you so much!!

I needed a difficult part to find for my 2018 Elantra GT Sport and Brad Morrison in parts found it for me and went out of his way to get it shipped to the states quickly. I was so pleased with the deal I sent him a WyoForBuffalo T-shirt that we had made here in Wyoming. Thanks Brad for your excellent customer service.

Excellent customer service! Jody always takes care of everything for me. I never have to worry because I know Im in good hands!

Just purchased a car from AutoValue hyundai and Chris was amazing and made buying my first car a great experience. If you want great customer service go to Chris, and if he is not there, its worth waiting for him!!!

Had a great experience with these people. Jody in the service department was very pleasant to deal with. Highly recommend.

Just bought a 2021 Hyundai Elantra, I had Michael Salib as my sales rep and he was awesome, he helped me through every step of the process and made sure I got exactly what I wanted. He also let me select some things like tire packages, Rust proofing and some of the specifics of the car and he always gave me an answer. He was very to the point, fun and no nonsense which I personally really appreciate when Im being sold things. I had a good experience buying my new car and I am already loving my new Elantra.

Huge thanks to Chris, Chase and Yuri for a buying experience like no other. Chris was the most honest to God salesperson in car dealership history. My old salesperson was focused on the dollar and not my needs…anyhooo will seeing you again soon big shoots.

My husband and I needed to trade in our ‘13 Elantra, so we made an appointment online. Yuri was awesome, he showed us a couple of Konas and helped us get the one we wanted. Super down to earth guy, didn’t pressure us to buy anything. Steve the financial advisor also an awesome guy, he actually referred me to a great Veterinarian since we just got a new dog. Was a great experience! So happy with our new car, never had one off the lot but Yuri and Steve helped us make it happen. 10/10 would recommend.

Thank you Michael for assisting us to purchase our new car. All the staffs were friendly and helpful. They cleared all the doubts I had. Thank you once again.

My husband has been a satisfied customer of Auto Value Hyundai’s Service Department for the past five years. As a result, being very familiar with their excellent customer service, the dealership was at the top of my list when I decided to buy a car. Armed with a good idea of the features I wanted in a car and a fixed budget, we drove to the dealership where we were greeted by Yuri. He did exactly what I expect from an expertly trained sales professional – he listened attentively, asked the right questions, evaluated my needs, and skillfully guided me to the ideal vehicle. I certainly am not an impulse buyer when it comes to purchasing big-ticket items, so what a pleasure it was leaving the showroom four hours later as the owner of a new Tucson. Yuri and his Finance Manager Steve made the entire process – from the decision-making to finalizing the purchase – a stress-free and most pleasant experience. Thank you both for your respect and professionalism. I look forward to working with the rest of your team in the future.

Bought my 3rd Elantra tonight! Love the blue! Beautiful car hands down!! Chris is an amazing salesman - thank you so much!!

I am so happy and pleased with my new 2021 Elantra .The staff at AutoValue Hyundai were great. My salesman Michael Speck made it so easy and comfortable during this experience. I am looking forward to many years of enjoying my new car.Thank you so much Michael for all your help and stress free no pressure purchase I made..Will definitely recommend you to everyone..Ty...Ty...Ty

Wanted to tell everyone that we had yet another great experience today with Erin and Steve. This team is truly amazing at getting things done and sealing the deal. This is our 3rd time to purchase and am looking forward to many future purchases..I recommend anyone looking to purchase a vehicle to go see the team at AutoValue Hyundai. You wont be disappointed...Nick S.

Awesome parts department - thumbs up to Jason! Makes our lives easier with his attention to detail.

The worst experience I ever had in Canada.We went to ask for a specific used car, the salesperson told us, that the car was already sold. We browse the car and still on their web page, the salesperson told us that the web page was not updated, that the best thing is to do was to choose a new car, during all this time the only thing we wanted was to find out if we had a pre-approval so then we could make a decision. (No one told us inside the agency ) that in Canada you can not have a pre-approval, so we followed the instructions from everyone in the agency. Two hours and a half later they said we were approved and congrats on the new car. We were in shock since we never picked the color, model, etc.. of the car. We just wanted to find out if we were able to purchase a car.The finance manager was the rudest and impolite person I have met in my life, he was rude to my kid and my wife a couple of times. He never allowed us to read the contract, always under pressure and hurry to sign documents. When you have the right to read before sign anything. So making this version short and quick is the worst experience of customer service, the worst agency I have been in my entire life. In the end, they push all the time to give them a 5 start in Google and perfect 10 on the Hyundai survey ( this was mention at least 25 times during our visits to the dealer.)

Went in Friday to test drive a Kona at 12pm. By 530pm I drove off the lot with q brand new vehicle. Erin Smith was a fantastic sales specialist. She went above and beyond to show me multiple vehicles. Even went so far as to find one in a specific color for me to check out. She showed me how to use all the features in the vehicle and answered all my questions. Steve Edwards was the finance specialist who helped me. He secured my finances within 30 min. Went through and gave me a ton of information on the different insurances etc. Definitely recommend going to them for a smooth, hassle free transaction!

We went into AutoValue Hyundai with a clear vision of what we wanted to purchase. Mike was very knowledgeable about the car we were looking for and didnt make us feel pressured, at all. We also dealt with Steve in Finance and had a very pleasant experience all around with both employees. Thank you!

I had a very pleasant dealing with the Service and Parts departments here at AutoValue Hyundai. Im not from the area but was trying to source a hitch for my 2019 Hyundai Elantra GT N-Line. Looking at some forums led me to AutoValue Hyundai, as theres nothing available for Korean made one aftermarket, so I reached out for a parts quote I dealt with Jason, the Parts Manager here, through email correspondence, for about a week, despite technical issues that got in the way. Jason gave me options about how to attain the one last remaining hitch he had available for my car. I ultimately decided to have the dealership do the install, as mechanically inclined as I am, I wasnt aware where mounting points would be and such, and for the little extra cost it wasnt my issue. So we discussed availability, and to my surprise, they were open on a Sat afternoon, even to add to that, they had availability to install today, after discussing the option yesterday. Kudos to the team at AutoValue Hyundai. I will definitely be back if I need certain things done.

This is our 3rd new car from auto value it was easy buying from them the new 2022 Tucson is awesome thanks Mike Speck and Steve Edwards for helping us with your very friendly manor.......

Our experience was terrific! This our 2nd vehicle purchase from the Niagara Falls location and both were great! Thanks!!!Don Reid

Tina and the team were amazing. She explained everything well, they finished the car ahead of schedule, and were able to go above and beyond on the warranty!! Thank you so much Tina! Yours Truly, the Alabama transplant to Chippawa!

Recently bought a used 2018 Tucson, was pushed to buy the tire warranty and now when I try to use it I am told my tires are to worn out.The issue is when I bought the car I asked for new tires instead of worn out ones. You think in buying a warranty for tires you would get new to slightly used tires right?Now when there is actual damage to my tires and I need to use the warranty I was pushed to buy, I am now told my tires are to worn out and will not honour the warranty I was pushed to buy. I feel completely ripped off and Autovalue Hyundai is trying to charge me $800+The point of this review is to not be sold extras because this dealership will find a loophole or completely misinform you.I don’t recommend this dealership anymore, I had sent them customers and will not anymore.

Our experience with AutoValue Hyundai in Niagara Falls was awesome from start to finish, and Michael and Steve did everything in their power to get me driving away with the vehicle I wanted within hours, literally! Everyone we met in the building was courteous and outgoing, and I would not have to think twice before purchasing another vehicle from them and/or referring everyone I know. Thanks guys!

I had a great experience with my purchase at AutoValue Hyundai. Chris was extremely helpful and made the buying experience great. Colin and Steve made closing the deal effortless.

I financed my vehicle from Autovalue Hyundai in 2017, brand new. Right off the bat, everyone there made me feel like family. They have always been so accommodating of my vehicle needs, and my schedule, when booking me in for service appointments. They are always understanding and make sure I have my vehicle returned to me promptly. Jody Weir has been fabulous in assisting me every time Ive had a problem, and makes sure it is rectified in a timely fashion. I love Autovalue Hyundai.. And I will continue to recommend them to anyone and everyone looking to buy/lease/finance a new or pre-owned vehicle! Thank you Jody and the girls for all of your support and help! Five stars all around.

Putchased a new Santa FE Sales rep Yuri Migunov very knowledgeable about Hyundai vechicles,particularly during the vehicle walk through to familiarize me with the vehicle componentsOverall it was a very pleasant experience from start to finish

Excellent staff, very courteous. Explains everything thoroughly and treat their clients like good friends.

Thanks to Chris, Colin and Steve for their excellent customer service. If you are searching for a new vehicle I highly recommend Chris Lortie. Love my Kona!

I have been dealing with this dealership for over ten years and have always been impressed with the quality of their service, their friendliness and professionalism.

Bought my first car from here today. Literally walked in, and walked out the next day with a great car. I felt bad because I showed up before closing, but everyone took their time with me and genuinely wanted to help me. Again, it was my first car, I’m a recent graduate... I have no clue about insurance, cars, etc. But Mike and Steve were very friendly, honest, enthusiastic, and took their time to explain to me with everything. They kept in contact with me and updated me with everything to ensure that all my papers were in order and properly processed. Steve helped me out with my finances over the phone, even on his day off. Mike also was super kind, even when I was 45 minutes late for showing up late to my pick up time (traffic, I swear). The people here were committed to helping me, and making sure that I made the right and confident choice in buying a car. 10/10 recommend.

Great dealership. I dealt with Michael and Colin they were very helpful and professional. Highly recommend visiting this store.

Beware of this dealership AutoValue Hyundai. Would rate negative 100 stars if I could. 1st when trying to inquire of lease for 2022 santa fe calligraphy of price, interest and options Sales Rep Yuri wouldnt provide the interest rate and asked what the difference was if it was 12%, 6% or 0% we walked away at that point. This dealership is like the only one that wouldnt provide you a purchase agreement break down until you have to sign the deal, they only give you their own breakdown of what they want u to see, they leave out the interest and all their administration fees and etc, where all other dealers in Niagara provide it to you without you having to even ask. Went to different dealer however no suv within 200km and autovalue wouldnt dealer trade so only way to purchase was from autovalue. There were 2 modules of this suv with that same trim and when I asked Yuri if I could see the other one he refused. I ended up having to buy 2022 santa fe calligraphy last 6 digits of VIN (#377533), got home in the evening it was dusk and in my garage saw all kinds of scratches on back of tailgate below the rear window. Took pics and sent to autovalue manager Matt right away. Within hours the other hyundai dealer that tried locating the suv with 200km contacted me and said that the VIN 377533 had a car wash break on it and had extensive damage. (All the remaining scratches on tailgate) autovalue tried selling me a very damaged 2022 santa fe and completelylied about everything. And this was the reason why autovalue wasnt doing the dealer trade, I called them out on it and there response was so I guess we dropped the ball on this one. No apology at all. The only other same suv was the other one that I asked about and Yuri refused to let me see and found out the GM Ralph was demoing it out for himself. This suv had all the safety features that I wanted and needed. They offered me the 2022 demo with over 1700km with other incentives that I had to really negotiate for and got. I didnt want a used 2022. I wanted to purchase a new 2022 so I had to settle for the demo 2022. Their sign on the door says we treat you like family. Very disgusting if this is how they treat their own family. Worse staff and management ever. They also charged me for freight and air which they cant do when its a used demo car. I have filed a case with Hyundai Canada, Hyundai Financial and OMVIC which has confirmed that they shouldnt charge the freight and air. Also they messed up my credit rating and did several credit checks on me when having to give back the damaged suv in order to get the demo suv without my permission. As well they didnt return the damaged suv properly and I had owned two 2022 santa fes for about a week and yes also had double payment come out for both. Its such a mess. Its still not all financially corrected. They are ALL so very unprofessional and dirty sales reps/management.Stay away from them and go anywhere else.

We purchased a 2018 Hyundal making us very happy, so pleasedwith the Purchase.The Staff at Hyundal were very Professional, they coveredevery detail of the Vehicle plus answered every questions.Thank You Steve, Mike and Chase.

I recently needed to purchase a new vehicle and began my search via the internet to see what deals were available. Hyundai has a great web site and I visited the dealership in Niagara Falls. Yuri Migunov kindly greeted me in the showroom. Yuri patiently walked me through all my options and questions I had, and then showed me the vehicles he thought would meet my needs. Once I had decided on my vehicle, the 2022 Kona, Steve Edwards kindly explained my financing options and Care options for my new vehicle. Due to the issues surrounding the availability to supply dealerships with stock, Hyundai still has many great cars available and both Yuri and Steve worked hard to be able to meet all my requests and went over and above to ensure I was 100% a happy girl as I drove away!I would highly recommend the Niagara Falls Autovalue Hyundai as both Yuri and Steve made my purchase seamless and the entire staff was so kind and helpful!

Never bought a Hyundai before. Michael helped us, he was very personable, friendly, and overall was great. He never pressured us, just shared all the information we needed and worked around my schedule without hesitation coming in on his day off for delivery. The entire process of purchasing a vehicle was painless and actually enjoyable. Very quick turn around from the moment I chose a vehicle to delivery. I would definitely recommend this dealership to anyone. Will return in the future

Yuri was extremely knowledgeable and professional. He asked all the right questions and was extremely helpful! Thanks Yuri!

We were very impressed with the excellent service we experienced from Chris and Steve.

This is the place! The customer service and professionalism that I experienced here were second to none. Jason Horrocks and his team answered any and all questions I had with ease and I had zero issues. I would recommend this dealer to all my family and friends.

I am willing to give more than 5 stars if I could. Chris was very patient with all the questions we had and he made sure that we are purchasing the right vehicle for me and my wife. Shoutout to Collin, Chase, and Steve. Indeed, they treated us like a family! Looking forward in the future to our next purchase at Autovalue Hyundai.

Excellent service. Yuri went beyond his duties to make sure I was happy with my purchase. I would highly recommend Yuri!

SPECIAL THANKS TO CHRIS AND COLLIN. These guys did a amazing job and helps me to find a perfect vehicle for me. THANKS AGAIN CHRIS, I will give you million stars…… Cheers

It was best customer service ever. I Will recommend anyone who looking for a ride here. These guys are the best😘

Thank you AUTOVALUE HYUNDAI for a memorable experience. You made my efforts worth while and met me half way. Erin, and Steve, along with Colin and the rest of the staff we’re all heightening and alive with enthusiasm the entire time.Kyle Muraca

I have had my car for almost a month and still have yet to be given all the services I was promised when purchasing the car. I have not received any emails about subscriptions that I have paid for with the price of my car. I have been told this is going to be fixed multiple times and nothing happens (until I posted this review). I was misinformed by the sales person about what was included in my vehicle and the vehicle was missing features.Since posting this review most of my issues have been addressed but the manager made it clear that they are going out of their way to do this even though it was their own errors. He even said I am here dealing with your issue that isnt important while I have 5 people in my showroom. He also proceeded to bring up that I put a one star review on google and that it is taking money from his pocket.I would not recommend this dealership based off of my experience.

Great sales rep Speck was helpful and great deal on my new Elantra. Financial rep Steve was very helpful and got me a good deal on an extended warranty for my Elantra

As dealerships go, this one looked like any other that I have visited. they had the Covid-19 safety protocols in effect, they were polite and courteous. They had taken me in for an oil change despite not having made an appointment and not being a regular client, it was my first time there. I went because my brother had just moved to the area and I found my car with the constant highway driving to and from Toronto to Fort Erie racked up the Kilometers that the engine really needed to have the oil changed, at the 6 month mark. Not normal when you drive mostly Electric on a Plug-in hybrid electric vehicle around town. Despite experiencing a small scale power outage, they were very close to how long they were expecting the car to be done. They gave me the option to leave as the car was in the bay but the power failure was just before it went up on the hoist. Jody and the other service advisor were very helpful, and upfront and not trying to up sell me on work that should be done or that by mileage might be worth doing at this time. I appreciate this as the last Hyundai Dealer I went to tried in vain to pull the wool over my eyes and claim that one side of the brake rotors was rusty. They were looking to replace rotors that have easily 100,000km of life at only 60k. Thanks to Jody and her dealership for not being that kind of business. I highly recommend if you live in the area or need one of those last minute oil changes as I did give them a call. I have given them four stars because it would have been nice to have known about the power failure and the option of taking the car, even though I was determined to get it done that day. They did try and tell another customer that their phones were not working and if those phones use a transformer to power the electronics ( paging system ect.) instead of just a phone line in then they were not lying. Might be good to get one phone in the service department that is powered by the bell line only. Rare that bell loses power in a blackout.

My experience dealing with Erin, Steve and staff at AutoValue Hyundai was excellent.I had been looking for my first new car and was a little overwhelmed by the process at first, but Erin was so helpful and knowledgeable about the models I was looking at and answered all my questions and addressed my concerns. I never felt pressured in any way and communication was always friendly and prompt. So excited about my new wheels! I would recommend AutoValue Hyundai to friends and family who are looking for a vehicle.

Thank you Mr. Michael Speck for your excellent customer service and helping us with purchase our new car.You and your team are highly recommended!Thank you!

I have been going here for a lot of years. Always friendly service associates. Understanding about your time and money and how useful your vehicle is. Open, friendly and willing to explain anything multiple times. I have out lived some service associates and mechanics but still trust them with my vehicle.

Great experience every visit. The service we received from Tina and Jody is always top shelf, followed up with the quality work done on our vehicle makes this place the complete package.Thank you very much to you all.

I felt very comfortable,Not rushed. Erin allowed me to take my time and make up my own mind. She was very informative when I had questions.Thank you Erin I appreciate your patience andReassurance.

Yep, you found a Hyundai dealership thats tacky enough to leave a vehicle of theirs parked at a Tesla Supercharger. Reaks of desperation and coveting. We advise trying any other Hyundai dealership.