I as well as the other reviewer buy from several auctions across the country.Ian is 100% professional Shipping is very reasonable (cant say that for some) and pretty quick as well. For sure on my list of worry free buying.
I am an out of town bidder who needed 16 fragile glass items shipped. Not only did I receive the items fast, but the packing was great. I am extremely happy with every aspect of my experience.
I deal with about 30 different auction houses. They are one of the best. Very fair shipping. What a pleasure to deal with them. So nice on the phone. They email you a tracking number. I sure wish all of them did that. I will definitely buy from them again.
The owner Ian is kind, personable, and extremely trustworthy. I have been to a lot of auction houses in the area and he is by far the best. You should consign and buy from him with absolute confidence.
Lots of interesting items in a wide variety of categories. Something for everyone. I used the online prebidding function and it was great. Picking up the items was easy too. Great volunteers working at the warehouse were very friendly and helpful.
Ian Kasper did not work in good faith. It took months to get back to me, after constant pestering and then he lied and told me the item sold for a few dollars. I think he kept it for himself because it had value.
Unconscionable business practices. After months of never receiving an invoice from the auctioneer and being unable to get the items from him, I complained about it. Instead of helping me he started to stalk me online and harass my place of employment, posting my private information including home address and account information without my authorization. He lied about the accounts in a brazen attempt to embarrass me at work to my friends, coworkers, other customers and clients.He then attempted to hide what happened by having it deleted from his website and removing reviews exposing his behavior.I have screenshots of everything and can prove all of the auctioneers deceitful behavior and lies.Instead of providing customer service to solve a problem, he shifts the blame onto the customer and tries to harass and embarrass them at their own places of business with lies of non-payment intended to make it appear as if the customer cant pay their bills. Nothing could be farther from the truth.I also received threatening emails from this seller attempting to manipulate me into keeping quiet about my experiences there. Auctioneer is the most manipulative, unethical and abusive that I ever seen in decades of collecting.
I’m from Arizona I been there first time 2 weeks a go and I really love it can’t wait to go again thanks to my cuz for taking me there ppl there are wonderful @)——-
Bought a small carriage clock and was on my way to Africa. Lot 14 worked with me to get the items before I left. Very conscious of mailing costs and call me with the prices before they charge my card. I have purchase many items from online auctions, Lot 14 is the best Auction house to work with!
Bought some items online as a first time buyer. Ian made the process easy and fun!!! I cantt stop refreshing the web-page to see what treasures appear!
Fun place to purchase items at a great price. Nice to have an auction house in this area! Great auctioneer!
Its great! Most things go for cheaper than you would think. If something doesnt sell in the auction then they sell it in the back.
So excited to see Lot 14 opening in Niles! Having a community auction room will be great fun and will strengthen our local nonprofits and community!
Amazing. Its like a home away from home, if your home is a room filled with old stuff. If your real home doesnt have swords, this ones better. Lot 14, 8/8 would r8 again.
Excited to see a great man of integrity open a business that will benefit so many!
What a treasure... You never know what is going to be here always something different.
Great finds and great experience