Way better than large box places. Closer to drive to, lots of helpful employees. Their employee to square foot ratio is about 40 times better than the box stores. A lot of their products are better quality than the home owner grade stuff at the box stores. I find the prices to be about the same or even better. Id rather spend my hard earned dollars here.
Honestly its under stocked and over priced. Nearly every time I try n save myself a few minutes by just stopping there I wind up down the road at big orange. They either dont have what Im looking for or if they do its nearly twice the price. I will say that their employees are extremely friendly and always willing to help. Unfortunately for me I dont think the friendliness out weighs the negative.
We shop here all the time....seriously, at least once a week and if we are doing a home project I may be there 4 times in a day! 😁 They have just about anything you could want for electrical, plumbing, painting, and garden projects, and lots more! I even get my canning supplies here. The staff is friendly and if you cant find something they will walk you right to it, or let you know they dont have it and who might. This is a great small business to support in our area. There new Outdoor and Marine store just opened across the street, but I havent made it there yet. The owner has never failed to support the local community and schools with donations as well, so that is another reason we frequent this store.
I like to look around and see what they have. I found somethings my son was looking for. Its nice to see this kind of store so near to me.
If youre looking for decent prices, oddball items, or that one un-findable thingamagiggy, handyman of Niles has just about everything you can think of. If you dont believe me, go look and come back and like my review.
My favorite home town hardware store. Cheaper than the big chains. I always find what I need here, and the employees are quick to approach me and ask if I need help.
Handyman Supply of Niles has always been my go to place for hard to find plumbing supplies. It is a bit of a drive for me for the normal, everyday hardware supplies though. I have always found them helpful and friendly. I highly recommend them!
Was a good place for marine items well since they opened the new building they put everything over there for boats and decided to be closed on sundays MOST PEOPLE ONLY HAVE TIME ON SUNDAY TO GET THERE ITEMS
Couldnt find exactly what we needed I dont even know if they carried the peace that we wanted but they did help us in any way they could very helpful very well-mannered and we left satisfied
Love this place. Always friendly and smoke is no joke. The nice Lady there is so helpful. Thank Yall...
Nice business. Very willing to help men or women.
The store is always busy when I shop there, which means others appreciate it too! They always have what i need in plentiful supply, and (most of)the employees are kind and helpful.
Great service. Knowledge sales personnel
The place is great to shop
Always friendly and very helpful service even when its freezing outside and you need your propane tanks filled
Very nice store with everything you need helpful people and service people
Very helpful staff, great place to go for the hard to find stuff!!!
Nice place. Clean. Lots of stuff always someone to help. Could b more reasonable but usually have what u need
Had just what I wanted. Staff was very helpful
Nice place they have almost every random thing you might need.
This place is staffed well. You are able to find an employee for assistance in no time, unlike the big box stores.
Its always a good experience to shop at Ace. They have what I need and the staff is second to none. Very friendly and most helpful.
Very friendly people there! The owner went out his way to help me.
Always helpful. Great customer service. Only thing Ill complain about, alot of customers n some employees not wearing masks!!!!!.
Very friendly and helpful. Able to find things no longer sold in big box hardware stores.
The young man who helped me purchase chain didnt know how to measure 20 feet :(. The cashier was pleasant and very capable.
Went to home depot, told the guy what I needed, he got it all wrong. The normal guy was not there. No place like a small. Hands on. Hardware store. They know there stuff. If they dont know they will at least tell you they dont know 👌👍
Always a great visit, employees are all very helpful to get what you need!
Needed a special faucet for an old bath tub. Neither Lowes nor Home Depot had what we were looking for. As it turned out, associates in both stores told us to go to Handyman for what we needed. They were right. We found the fixture at a competitive price on the shelf. When I needed to return to Handyman for another component to complete the job, staff spent a lot of time and effort to help me find the parts I needed. It took a while, because I wasnt sure of exactly what I needed, but we eventually figured it out. Many thanks to Handyman.
They have most everything you could need for a hardware store
They did not have my spray paint order ready when I went to pick it up. In fact I had called 2 days ago and told them I would be in Sunday to get it. The original boxes were gone and 4 cans were missing. I had to wait forever for the manager to fix up my order to make it right.They did find all 12 cans finally, but what a hassle to make it right. They were extremely busy today.
NO ONE is wearing masks in this store. You enter at your own risk.
Great place everyone should check this store before home depo or Lowes
Inexpensive compost, $2.19 for a 40 Lb bag. Has made my gardens at the Girard Multi-Generational Center grow well for years.Returned a bottle of Rose and Flower spray today, no receipt, no hassle. Gave me a ticket for store credit. Right on the ticket is written Good for 60 days.Helpful friendly knowledgeable.
Great place been going there for many years best one in ohio
Friendly, helpful staff
Always helpful. Always have what we need!
I always go to Handyman rather than the big box stores. Personalized service along with good prices and service you cant beat. Highly recommend Handyman to help complete the jobs around the house.
Very good shop got some nice stuff
Im sad to say that the quality of this business has dropped significantly in recent years. Theyve always been more expensive than other hardware stores, but I used to shop there anyway because they had a wider selection. Now their selection has dropped, their prices have continued to increase, and it seems like the general attitude of associates is getting worse. Go to Menards instead.
I love this store! They are always helpful and friendly! They always have everything Im looking for.
This place is great. They have had whatever Ive ever needed. People are knowledgeable and know where everything is. If you cant find it anywhere they probably have it here
Excellent service very helpful and polite. Went today to get a water heater, was in and out in 5mins. Had exactly what I needed and then some. Highly recommend to get what you need. I will Definitely be there again soon.
Pretty fair, I needed three items, and I got two, so not bad!
I always get a plus customer service...never have to wait and if i have a question they always point me in the right direction.
Trent was very helpful.
Helpful, friendly & no drama. Shopping there more than ever.
Very nice staff and friendly. Feels like the old neighborhood hardware store. Very knowledgeable and always there to help you.
My first visit here and when a worker decided he wasnt sure he was giving me the right info, he got his manager. Everyone was extremely helpful and willing to take their time despite the store closing in just a few minutes.
Had what I needed and had help finding it
Very helpful and friendly
I always try to find what I need here, have yet to leave empty handed and the staff is always willing to help.
Always great service. If they dont have what you need, they will order it for you. Prices are comparable.
We returned some unused items this winter (maybe 2 months ago) the same day as purchase. They would only offer store credit. I attempted to cash in that store credit today and was told that it was no good (30 day lifespan). What a terrible store policy - Im done paying for your overpriced goods just for the convenience and local support. Thanks for robbing us of $90.00. Your store must need the money more than my family.It has left a terrible taste in my mouth. I dont know if its posted anywhere in store or not. It very well could be, but it should have been verbally told to me when it was issued. Regardless, I wont be back to check it out. Ill make the drive to Lowes and Home Depot from here on out, or just use Amazon. Local businesses wonder why theyre losing business to the giants? Its stuff like this. Policies are one thing, but good spirit, good nature and honest business decisions are another.
I ordered 9 boarder edgers and paid for them didnt here from them so I went to find out what was going on. They lost my order slip have not heard from them in a week now so it seems that they have my 80 dollars and I dont have what I paid for. I have spent a lot of money there over the years so it looks like I will not be shopping there anymore
If you cant figure out what you need, they will figure it out for you, love this store, it really is handy!
The clerks were very helpful.
Handyman, the locally owned place that I go when I need supplies for a project or a repair. Very knowledgeable sales people, good prices and great selection!
Hometown feel. Great service. Knowledgeable staff.
Been coming here since I was a kid, always have what we need and always get help when we need it.
Excellent had to return something. Got the right one which was cheaper got my money back all in a few minutes.
If ur a female good luck finding stuff with nobody to help
Outstanding the workers are very helpful and knowledgeable
This place almost always has whatever Im looking for, or a great alternative.
Always has what I need... And always hit a fair and reasonable price!
Helpful staff... Some get the same attention from the big stores.
Very helpful staff. Everything you need in just one store....
I love this store, always friendly and helpful.
Knowledgeable sales staff and decent prices.
Rude as hell
Good staff, worked to meet my needs concerning a part for my lawnmower
Stop to get furnance filters,,,was upset on price .. regular .filters went from 89 cent each, too////// $1.99 each...what a rip..off...went online...find the same furnance filter...size 16/25/1 for 99cent each,,,buy a case of 12 count, shipping is free,, goodbye handyman...
Very friendly and helpful staff!!
I love this place they always help you
Great place for forgotten project supplies. Prices are comparable to a bit more expensive than the big box stores.
Great customer service
Thats the best hardware store around
All ways helpful to find what you need or looking for
Always helpful to there customers.
Always good service and inventory
Down home mom and pop hardware store
Nice staff
Great variety.... little bit of everything.
Nice place to shop
Great place they have it all
Convenient, carry a good variety for the DIYer
Conveniently located (for quick trips) to people in Niles.
Always helpful and polite
They have literally EVERYTHING if you just take the time to look for it. Most of the staff is clueless, but the stuff is there.
Great selections and the staff are very helpful.
This is the highest priced hardware store I have ever been in. I will never return
Very helpful. Very friendly.
They are always amazingly helpful..
Always have what you want!
Friendly
Very friendly people they help out every time I go in
All good
I always go hear for my supplies and needs.
ALWAYS nice, pleasant and helpful
Great folks 👍