Brandon is amazing! I noticed my car was making a shaking feeling in the steering wheel, he had his mechanic come look at it right away and was fixed within the same week. The BEST customer service I have ever experienced in car sales/business. The owner is very trustworthy and guarantees 100% customer satisfaction! I highly recommend Smith Automotive for any car purchases and/or services! :)
Extremely pleased. From the condition and price of the car to the willingness to address our concerns to every single interaction.10/10 would buy from again.
Brandon is awesome! Set us up with a great deal & made sure he explained everything to us and answered any questions we had. Will definitely recommend Smith Automotive to friends & family, and return when its time to replace my other car!
I had an incredible experience here! Very trustworthy and knowledgeable, and I had no problems putting my trust into the owner and mechanic here (who did an amazing job by the way!). I will definitely be back for all future car needs!
Smith automotive is definitely the place you want to buy your auto from. You get great customer service, honesty and its a place where they are not just concerned with selling you a car but even after the deal is done, they still care and show concern for thier customers. Brandon Smith is the best in the business and hes not just trying to sell you a car, he walks you through everything, step by step and will explain everything you need and want to know. So stop by and pay them a visit. You will be glad you did.
Friend larry bought used car in feb. traded old vehicle. this is aug and they still have not paid it off. this is ruining his credit.
This place was awesome. Brandon sold us our car and he was amazing! They were well priced and still gave us a great deal. Were fast, friendly, and new their stuff. I would use them again in the future and reccomend them to anyone! Great place
Was not very helpful and did not keep in touch with us. Could never get ahold of them and they would never call back.
Brandon is an amazing sales men! Told him what I was looking for and he found the perfect fit for me and my family! Very easy to talk to, makes you feel at home! Great Place over all! Highly recommend anyone looking for a new vehicle to stop by their financing was super easy to get approved!
Fantastic experience! Very easy to work with and extremely knowledgeable! I was in quite a difficult scenario and we were able to make a deal work. I would highly recommend stopping in no matter the scenario and see what he can do! This should be your next stop when you’re out looking for a car!!
I recently purchased an SUV for my family. Brandon was very helpful and financing was super easy! I would highly recommend coming here to buy a vehicle. Brandon went out of his way to make sure all of my questions were answered and that I was a happy customer. Thanks again!
Brandon was very helpful. I left with a smile and happy with my new car. . They had a lot of great deals and cars. I would most definitely will recommend to family and friends.
Brandon was great and gave me such a great deal! Got me into something I love and out of a vehicle that just wasn’t for me! Definitely would recommend smiths!
Worked with me very quickly and signed me up with a very affordable deal! And better yet a reliable car for me! Theyre awesome
The Service at Smith Automotive was nothing short of great service. Great prices and all around great customer service. If you are looking for a good car at a good price contact Smith Automotive.
Just bought an SUV from Brandon at Smith Automotive! Great experience! Got approved quickly and he worked with me step by step on what I needed to get done! Will do business again if I need another vehicle!
Overall a solid buying experience from Smith automotive. Our process had a couple of hiccups along the way, car needed a couple of repairs that they ended up taking care of. We really like the car and my wife is happy with it.That being said I dont appreciate being lied to. They told us that they would get my wife a second key for her vehicle and when she asked about it they said they wouldnt. They also said theyd give her a loaner while they repaired her car then while it was being repaired, again they told her they couldnt. That level of service is unprofessional no matter where you go. Luckily the repair was fast so it didnt make a huge difference while still being inconvenient. I expect honesty when it comes to these things as it could have just been as easy to say no. Yet they lied.Overall good car. Happy with it. Will not recommend to friends as they lied. Had they been honest from the jump Id be happy to recommend or if they decide to follow through with giving my wife a second key as they said they would and end up keeping their word Ill change the review to reflect that.Other than that if you plan on purchasing here make sure to get anything they promise you in writing as they seem to want to go back on it if they can.Edit as response to owner:1. I was there when my wife asked about a second key and I guarantee that the person that she was speaking to said yes they would get her a second key and that it wasnt a problem. So while I respect the fact that you back your employees Im afraid he must be mistaken.2. I never said the repairs were done unprofessionally or that they took a long time I just stated that we had some hiccups. The repairs were great and timely.3. I dont believe my wife cancelled an appointment for Monday she just stated that should couldnt do it Monday and would be able to schedule it for Tuesday which everyone agreed to.4. As regards to the loaner she stated to me that it was just a flat no. Ill double check with her about that information to verify.This is my issue. Your service was great up until the point we signed the papers after that customer service went down quick. The repairs were great and we were happy with the buying process but the bottom line is my wife was promised something that she didnt received. The loaner is really a non-issue its just that coupled with the key issue its not a great feeling. Also I the fact that received a discount doesnt play a factor in how service goes.
My experience was very smooth and fast. Very nice business and people. Work very well with satisfaction of customers.
Hassle free, fair market valve .. easy financing great place to buy a used car in the area by far.. very nice inventory and Brandon is a pleasure to work with..
Recently purchased a vehicle from Mr. Smith. He was very helpful & patient to work with me. I highly recommend everyone who’s looking for a vehicle to stop by his lot ! 😁
They are very flexible with any situation you might have, excellent customer service. A lot of great cars and I highly recommend going there if you’re looking for a car
If youve gone other places and have felt brushed off, then you need to come down here and see Brandon. I have always bought my cars at large dealerships where your rushed to make hasty decisions. Here you have a great selection of used exceptionally clean cars and trucks and can go back to that personal hometown feel. Brandon has a way of making you feel welcome and will take the time to get you financed regardless of any credit issues. Hes a bulldog. He wont let it go until he has exhausted every possible avenue to get it done. Now if I can just get him to turn that hat around! Lol...Thanks Brandon!
Needed a truck for my Business talked with Brandon and his staff and they made the whole process go quickly and painlessly! I will do all my business with Brandon and his staff!
SmithAuto experience is quick, affordable, and efficient! The 2 year warranty offered peace of mind although the SUV I purchased was very well maintained inside and out. Highway and Indiana Weather Ready! WorldClass CustomerService! 5Star Dealership!!! Take my word for it.. Ive been thru the process more times than most!
He sold my wife and i a car that needed $2300... Literally the same day i bought it i put it in the shop...he said there was nothing wrong with it and there was...it had also been wrecked before he told me it hadnt....so yeah have fun buying a car from this guy....i wouldnt... Oh and i paid $4100 cash..people need to know the truth...this guy just out to make money....also kinda funny my wifes bad review was removed from here!!!!
Brandon is among the best of the best in the car dealership business. Smith Automotive is a small lot but it is MIGHTY! B.Smith makes sure you are happy. They are NOT looking to rip you off, he works with all kinds of credit, good, bad and the ugly. He will make sure he gets what your looking for and stay within your price range. Shopping with Smith Automotive you will be sure to get THE MOST BANG FOR YOUR BUCK! Whenever I buy from now until 80, or until Brandon retires, I will be shopping at Smith Automotive! I think he said he’ll have those flying joints in next werk! 😂 #smithautomotive #usedcard #bestcarlot
Brandon was extremely helpful and went above and beyond. Will totally go back again!
Great buying experience for my first dealership purchase
I would tell anyone to shop at Smiths Auto Brandon is the guy to see
Awesome dealership and staff!!
Great Dealer!!