Always fun to stop in and see what they have. Staff is always friendly no matter which store you go to.
The employees are nice but the store (all of them) have massively gone down hill. They used to have their Gothic and dark feel. Now theres so many lights, youd think your walking into any other super feminine store. Not saying its not for feminine people, but thats not how it used to feel.And the store they have now... is about maybe a quarter of what they used to have. I look to see them all closing down in the next 10 years.
It was nice. They had clearance shirts buy one get three free.
The people here are always kind and helpful and even remember you sometimes . Makes it the number one stop when we drive over to Niles for the day . Great job guys 👍🏻
The personnel there is so courteous, friendly, professional and extremely helpful. Definitely my first stop when i go to the Eastwood!👍
Took my daughter shopping today the staff is very friendly
They had everything that I was looking for that day. The customer service was great here too. They are very friendly and helpful.
The people there are always helpful and sweet!! Sells all the time. Miss their trip and skull clothes though!
Stored very bare nothing much to choose from
I’ve always loved hot topic but lately I’ve changed my mind. Since this pandemic the employees are like hawks when you walk into that store. It is extremely uncomfortable. I went there today with my mother and right when I walked in (me and my mother were the only people in there) my mother lifted her mask down for not even a second to take a sip of her coffee and the employee in the matter of seconds went up in my mothers face and rudely told her to put her mask back up. Keep in mind she was only taking a sip of her coffee and we were more than 6 feet from this employee. It is absolutely ridiculous to be this rude. I’ve worked in retail and so has my mother and we as employee are not supposed to do this. Bad employee. Really need to mind their own business and not wait around and watch customers the whole time in the store. I’ve shopped here since I was in middle school and they will not see me in that store again or get a penny of my money and you can blame the employee and how they are rudely handling this pandemic. I might even call corporate on these employees on how rudely they approached my mother when she was just taking a sip of her coffee.
Hot Topic.Be You-Nique. The store is great for the individual that wants to express their own style. Plus they have Baby Yoda
Dustin the manager was a great source of information and extremely helpful. He knew what what kids are looking for these days, which helped me immensely
My kids love this store with all the odd things most stores dont have its fun to check out all the fun t-shirts and little fun jewelry pieces they have
Super friendly staff. Great deals. Excited to use my Hot Cash next month!!
Staff paid almost NO attention to me while shopping.. which I loved.
Didnt have much of anything that I was looking for that I definitely know they should have had it.I will say the girl who helped us did go digging through some pins to see if she could find something we wanted, found it and was super nice!
Tentative staff for questions and fitting rooms. Have an amazing selection of more popular brands, including Jack and Sally. Lilo and stitch, even Supernatural. Sells body jewelry. Ear guages and supplies.
To strict on this mask even if you have a medical problem for it. That be another store I wont be going to. The employees watch like you are a teenager bout to steal
Love the deals!
Alot of cool stuff always a good time!!
Staff was super helpful...great sale plus coupons!!! My grandkids cleaned up!!!
A lot of stuff. But the store is not for us stocky types.. Seems to cater to skinny people.. Found what jewelry she was looking for.. She was happy with it.. Store was clean and the guy was friendly and helpful..
Went there to get out our daughter birthday presents and the people working are very kind and helpful.
Sweet gear in here
Great team. Very nice. Good prices and great sales
Dirty, under stocked, and very high priced.Wish it had more space in the store as well way too small.
Dustin is amazing!!
Solid store with a lot off cool stuff. I mainly go for funko pops and the odd ball winter hats. They have a lot of cool clothing but not for bigger people. Its mostly for people in the S-XL range. Being a bigger guy it is disappointing because they have so many nice shirts I would like to buy but nothing in my size. I still like going here but mostly for Funko pops and other odds and ends.
Always my favorite store, it sells things more orientated around contemporary bands that can go from 90s rock to metal. The staff is always super helpful no matter what Hot Topic I am at, they also have one of the best selection for POP! Figures.
The girl working there is amazing! Very helpful! She liked her job and it showed!
Always an exciting visit.
Staff paid NO attention to me while I was shopping
The staff was awesome friendly. We sang a bit. And enjoyed a nice, if short conversation. One of my favorite shops.
Love what this place has. Friendly staff as well. Last time we were there the computers were down so we waited a while to check out but we have patience and understanding. Overall great experience.
First time at a hot topic and it was definitely the loudest store Ive been at. My dad was quite shook and called it demonic (its not but my parents think that way about a lot of modern/fandom things), but overall it was a very pleasant experience. Prices are somewhat high but I found what I was looking for and the people working there were extremely kind and helpful.
Love the clearance and all the employees are so nice!
Helpful staff answered my questions and helped as best as they could. Unique selection of gauges, stickers, posters, keychains, clothes, and patches.
Horrible to customers on Black Friday. Wont hold merchandise for 30 mins? Really what would that have hurt? And dont try to get other employees in trouble if THEY try to help someone out. Very bad customer service and I will NEVER return.
Everyone is so nice and lovely there! Always have a good time coming in. Lots of quirky clothes that I adore!
Went to this place many times growing up. Great place to shop for themed items like Rick and Morty, gaming, Nightmare before Christmas and much more. The place has a good grunge/emo feel to it so if youre into that kind of thing, welcome to Hot Topic
Its a hot topic. Why are you even looking at this?
Great place for a 12 year old going through a gothic crisis. If you are an adult shopping here please grow up.
I love hot topic! It is one of my most favorite places in a mall.
Hot Topic is awesome. Pop culture galore. Manager is awesome. People are friendly, highly reccomend.
Some good deals, but a lot of old clearance that wasnt marked down in a long time.
I love going to Hot Topic as a band Tee shirt fan they have the best variety ever. Clothes, shoes, body jewelery, belts, hats, etc. If you havent been in Hot Topic at least once you should check it out! I bet you will love it!
Cool place and had alot of clearance.
Great products(unless you want a dress)
I hate going in there. Thankfully its only around Christmas when Im looking for gifts. The music needs to be brought down several decibels so I can not only hear myself think, but to also hear the employees when they talk to me. They absolutely need to do some better arranging of the displays. The is no room to walk. The set-up of the floor is a certified fire hazard! There is only room enough for ONE person to walk through. It is way too cramped!
Its a cute place for the young kids that want to be a bit different .
I always love everything I find here and the staff is awesome!
Love this store always has the hair dye Im looking for.
Never had a bad experience there. Always had fun people to talk to and know what they are talking about. Love every experience I have had there.
Monsta x is pretty cool and yall carry them so its pretty cool
Friendly staff, reasonably priced merchandise.
They are helpful great prices awesome clothes and other objects
Not easy to get around. Not wheelchair friendly. Employees are nice.
The one manager, Bryce I think, was super helpful!
Manager & staff is the Absolute Best.!!!. Always go above & beyond to help.
Everyone is nice willing to help and there is always a sell on some cool stuff there best place ever for goths and nerds alike
Great store lots of awesome things
They are requiring people wear a mask. Some people have medical conditions and cant breathe in them. This is Ohio where is not required if I wanted the government to control my life i would go live in California. Will never go to this location again 😒
Good vibes
Small store but great staff.
Beacuse kasey said so
Quirky cool stuff here
Not what it was honestly too on trend suggest spencers
Was surprised to see its not as dark as it was before.. good deal
Good my daughter loves going there all the time.
A lot of stuff that is different from most stores
Very much anime
Clothes were on clearance, being shopping in this store for nearly 15 years.
Friendly staff great music
Cool Clothes And Great Deals!!!!
Great staff, always friendly
Kids love to shop here
Not great and clothes got worse material wise
Interesting place.
Granddaughter just loves this store
Great bunch of people always very helpful
Dustin makes it the best
Need some GG Allin but besides that 10/10
Rude employees talking to each other and not customers
Not really a whole lot of room to walk.
Always great merchandise
Panda Ramen Shirt
Employees are wonderful
Always new selection of merchandise and clothing
Cool store
Not enough fun
Good sale
Dosnt have what i look for
Nice shop
Seemed a bit clustered
Gone downhill
I love shopping there!!!!!
Love it