Laurie was extremely helpful and professional. I brought a watch in for clasp repair which only took minutes at no charge!!!! Wonderful service!!!!

Great place had watches and rings all done here.

I have purchased several rings and I have been completely satisfied. The staff is very nice and very kind.I love that they design most of their pieces which is great because everything I buy is unique.. plus yesterday we bought a beautiful diamond ring it came certified very unique style got lots of compliments. We will continue to shop at your store.

Thank you for the Awesome and Incredible service...You guys are the best!!!

Fabulous! Laury designed my engagement ring. It is so beautiful that I had to tell 10 friends. One of them came in from Texas and bought an engagement ring for his fiance. They also ordered wedding bands and are very pleased with their choices and customer service. My husband and I make Candlelight Jewelers a destination for all of our holiday, anniversary, Just Because I Love You and other gifts.

Wonderful jeweler! Working with my vision and budget, Candlelight designed a beautiful small sapphire and diamond band to add to my wedding stack. I get compliments on the ring all the time and am so happy with the outcome. They were kind and helpful, guiding me through the best choice in design and number of stones. Would absolutely work with them again and recommend them to friends!

Best jewelery shop around. Great selection and if you want custom jewelery, Laury makes the best. Great customer service and a jewelery shop you can trust.

If I could give this establishment 10 Stars, I would. I have bought some of the most beautiful rings here and received so many compliments on them! This is one place I have no problem referring friends or colleagues to because I know that they will be getting the attention, patience, value, and craftsmanship that I have learned to expect. Laury the owner really sees my vision when I am creating a unique ring design. He has never said no, and is always upfront and honest! Ellen,, his sister is AWESOME as well. Always willing to help and will give me her opinion when I ask. I would never go anywhere else!

I wanted to share my delightful experience dealing with Ella and Laury. They helped me to locate a not readily available blue diamond stone at good value for the money. I am very happy with the service and communication!

I dropped off my wedding ring set to be repaired, when I went to pick it up I realized immediately that something was wrong! One of the rings they gave me was bigger and it just was not my ring! Allthough it was beautiful it just didnt feel right. When I questioned the jeweler she said it is my ring, it feels bigger because it was cold outside and my fingers were not as swollen?... and it is clean now so it looks different. I let her convince me until I got into my car and looked for pictures of my actual ring. When I found the pictures i realized that my instincts were right. My heart sank and my whole world flipped upside down. I went back to the jeweler telling the lady that was not my ring, both her and her husband were in denial. Instead of saying let us look into it, they were in total denial and acted as if I was crazy. When I showed them the picture of my actual ring the husband finally gave in and started to look more into it. He pulled my actual ring from the back of the desk and showed it to me. They then apologized and kept telling me this never happened before.. They sure did give me either someone elses wedding band, or one of them misplaced my ring and thought replacing it with a similar ring would do the trick... to me my wedding band means a lot! No matter how much bigger the diamond was on the ring they gave me, it meant nothing because that was not the ring my husband had worked so hard for to get for me. It was not the ring that symbolized my marriage! At the end of the day wedding bands have big meanings, but these people did not understand that!! I did get reimbursed, but it was not worth the stress or the tears.Here is a tip in regards to your response, if you do make a mistake again which you will eventually due to human error instead of calling your customer telling them their wedding ring set is ready to be picked up, and how beautiful the rings look now, be honest with the next customer and let them know immediately because we are all humans and we all make mistakes. Be completely honest! Dont hand over a engagement ring as completed work and have the customer find out through another jeweler that the stone is still loose and has not even been touched! Dont try to replace their wedding band with a ring that looks similar because you lost theirs and convince them that it is their ring but deep inside you know the truth! Yes I do know about human error I am human too! But owning up to my mistake is what I would do if I wanted to keep my customers!

One of the BEST businesses in Niles! Professional and excellent quality everytime. A+

Thank for fixing my grandfather watch

This place is amazing! Laury is a perfectionist with the work, easy to contact, and reasonably priced. He makes sure the customer is completely satisfied with the work, and he educates the layman in a non-pretentious manner. Laury is also incredibly accommodating, as he has met me at convenient alternative locations a couple times to pick up and drop off jewelry that had been getting work done. We will certainly be back to see him for our future jewelry needs!

My fiancé and I went in for wedding bands today and had great success! The staff is very helpful and knowledgeable. They had good selection and can make rings personalized to what you are looking for. Very affordable as well! It is nice to support a local family business. Thanks again Steve and Laury for your great customer service! I would highly recommend candlelight jewelers for your jewelry needs.

Best Jeweler in area! Susan was very helpful in finding the perfect anniversary gift for my wife. Highly recommend to others!

Best jeweler around. My family has been going here for decades and wont go anywhere else. Laury and Susan are the best.

At Candlelight Jewelers they treat you like family. They have provided me with 18 years of impeccable service. I have purchased beautiful jewelry, had repairs made and jewelry updated. They back up their service with honesty and repect for their customers. Why would I ever go anyplace else. Visit Candelight Jewelers and you will understand.

I have recommended Candlelight Jewelers to so many people and they have thanked me!!! A family owned business with years and years of experience...Laury and Susan are special people that treat everyone like family. Knolwedgeable, trustworthy, experienced. Wouldnt look any further. Most importantly, provide excellent service for all of your jeweler needs.

Excellent service and beautiful workmanship. Owners go the extra mile to ensure their customers are happy.

Laury was absolutely incredible. Candlelight jewelers was recommended to me by a very good friend of mine. I could not have been more happy with my decision to go to Laury. From the first time discussing what I wanted in regards to an engagement ring for my girlfriend he was extremely helpful. I was able to describe sort of the type of diamond that I wanted and my budget. I was then able to see a couple lose diamonds and my sister helped pick the right one. Then we went through the setting and the stones on the setting are incredible. After this I even choose the metal of the prong, I felt very involved in the process and felt as if I had created this incredible ring. Lastly I received some 3D images of what the ring would look like before he started making it for me. My girlfriend was ecstatic when she received it and all our friends and family have been raving about it. We are most definitely customers for life. Thanks Laury!

Beautiful custom work! Exactly what I was looking for. They are the best.

Very nice and pleasant customer service.