I always shop here for my pool stuff and they have always been super helpful. Even the outside parts guys are real nice and helpful on setting up a pool. They may be a bit pricey but its good quality stuff that lasts me years.

Terrible customer service- was informed they had “plenty” of solar pool covers - upon arriving at the store to pick up (1 hour later) they told me they did not have any and were not able to order. I drove to the store for nothing - wasting people’s time! I even called when in the store and they answered and also told me they had them in the warehouse only to be told by the floor associate they have none all at the same time. All employees are incredibly on different pages of what they have and don’t have in the store.

IT SAYS THE STORE IS OPEN TILL 6PM ON THURSDAYS, DROVE 40 MINS OUT OF MY WAY, ONLY TO GET THERE AND THE SIGN ON THE DOOR STATES ITS CLOSED, AND THAT ON THURSDAYS IT CLOSES AT 5PM. GET WITH THE PROGRAM PEOPLE. UPDATE YOUR WEBSITE WITH THE CORRECT HOURS

We bought a tree from them a while back. Got to say, the tree was beutiful. After 4 years the lights were starting to go out and we went there to get them fixed. They could figure out why the lights kept on going out but said they replaced bulbs on it . I was charged over 100 dollars and tree still had non working lights when we turned it on at home . Will not go there again.

Great place with good prices, knowledgeable staff and superb customer service. You want/ need something...its here.

Went Norberts at the very start of November and asked about a Charlie Brown Nativity set they had in the past.They told me they havent unpacked their boxes yet and said they would call me when they did. I left my name and phone number and when I did not hear from them after Thanksgiving, I called them. They told me it was sold the day they unpacked it! And not to me! I am still upset!

The perfect place to get my pool stuff, always really friendly and nice. They helped me and answered all my questions.Thanks Guys.Norberts Pool the Best

Very personable. The last of the family owned business customer service. This place is a gem!

Good people sold me a swimming pool and its beautiful swimming pool

Well stocked but always feel I have to watch prices being rung up. Low transparancy

Weve gone hear for many years even bought our pool hear. They have a repair and parts department thats very helpful also beautiful outside furniture.

Norbert Pools. Seasonal goods store. When its Winter, my season, I keep thinking one day Ill see the guy with the red suit and white beard circling overhead with the reindeer while some elves pick up some new Christmas trees and gifts. He has to get supplies somewhere. Its worth the trip. This is where my friend and I make our annual pilgrimage. Excellent selection of beautiful full trees of varying types and sizes, up to 9 feet. Firs, Spruce, Pine, Evergreen. Pre-lit, unlit. Flocked. Large showroom area cordoned off so the trees are visible for inspection. She bought 3 small pre-lit trees of graduated sizes for her foyer, christened them Huey, Dewey and Louie. They still work. Interior and exterior decorations. Lovely full wreathes. Father Christmas figures. Ornaments. Lights. Garland. And my favorite things, little Christmas village buildings. I love looking at them all. My favorite time to come of course is when its snowing. Crank up the old Christmas carols, Elvis, Brenda Lee, Nat King Cole, Tony Bennett, any and all. Get into the mood and joy of it. Go home, have some hot cocoa. Start decorating. Set up the train. Keep those carols cranked. There are no bad choices at Christmas, not here. Folks are friendly, staff helpful. Prices can be a little high on some products but there are sales, coupons. I cannot comment on any other product they sell. North of Ballard, South of Golf, on the east side of Milwaukee between Courtland Dr. on the South and North Maryland on the North. Parking lot outside, wheelchair accessible. For me, they are part of my Christmas. I hope they can become part of yours. Say hello to 🎅 for me if you see him.

Super nice people answered all my questions sold me the right stuff will be going back for all my pool needs

Large selection of holiday stuff. Great sales staff!

Great staff, very good quality merchandise

If you know what you are looking for they will gladly help.

The employee Alicia Fericci is a ignorant,immature,and disrespectful person. She came out side screaming and yelling wanting too tight,meanwhile I have children with me who she made cry and scared. Not one word was said too her by myself,she is mad her ex is now my fiance . thats why he spongebod lookin flat fat ass had a seat in the punk section. Jane sprayed who was with me and myself with the hose,but thanks Jane it felt great on that hot day. What horrible reputation they gave themselves . had police come who did nothing cause I did nothing and was no longer on their property. I waited for my fiance too leave that place of business no need too work with an miserable spiteful Lil girl,NIR an unprofessional business. Living our life even better. Tata oh simple ones...

This establishment has a very poor customer service I had a very bad experience with the staff and the owner.On June 12, 2013 I bought solar heater while I was buying this product I specifically asked the staff about their return policy and they said as long as I retain the original receipt I can return the product with full refund within 30 days per their return policy.However, within 2 weeks of purchase I went to the store with the original receipt to return and the way they treated and behave me is totally unacceptable and unprofessional after having a long conversation with one of the owners whos name is Joe he denied to accept the product with no refund or no store credit instead he asked us to call the manufacturer which is ridiculous.I dont recommend to buy any items/products from them they are bunch of liars working in that store including the owner.

Great prices for Christmas trees and decoration.

Norbert pools has great customer support and will do anything to find a product I was looking for. Norbert pools has a great ebay store, there is a wide variety of items.

Went in here to look around. was told there were not any sales.lousy service and a bit rascist.

I had to walk out. Everything is overpriced. They do have a lot of stuff, though.

Seemed disorganized among the staff. Prices are very high, but the selections are ok.

Great customer service!

Great help with pool problems.

Friendly, helpful staff.

The people at Norbert pools are by far the rudest people I have ever dealt with in my 47 years of living I will never go back there the woman treated me like a piece of garbage she called me a liar when I try to exchange something and basically told me that 99.9% of the people in the world that exchange stuff are liars and thats what I am

Ok

Worst ever