I was disappointed in the installation. The products were fine but the installation left me with a damaged window molding and a toe kick edge that was ragged on one edge and too long on the other. When I brought this to the attention of the salesman he came out to look. After three weeks and a negative review they sent a very smart and competent young man out to fix what could be fixed. I asked for and received a modest refund.
Friendly staff, extremely helpful and willing to take the time with their customers. Prices are truly better than Big Box stores, including installation. Products are outstanding. Highly recommended!
Had such a good experience when it came to working with Brad and his team! I have been eyeing their work for a while and I was finally able to get my own custom cabinets from them! Thank you guys for being so detailed ordinated and always communicating with me!
Loved what they did in our kitchen! I had great communication with the business and sales team! I love how my cabinets turned out, every time I have company I’m constantly getting compliments
We have been waiting over a year and a half to have our kitchen cabinets done correctly.. their product comes in and its damaged it has scuffs on it it doesnt fit right it wont close right it wont open right. The cabinet design is horrible, the doors hit the refrigerator causing dents the cabinet doors dont open all the way. We were lied to about the appliance center in the middle of the cabinets they told us they could match the pictures we brought in, 6 months later when they install it it is totally wrong and a different type with a huge gap underneath the cabinet door. The second set of installers drilled holes through the side just like the first ones did and tried to hide it. One of the drawers had a big hole on it They tried to hide it. We had paid for items that we never received and we had to continually call to finally get them to bring them out. The custom countertops were made wrong and we had to fight them and all they could do was give us a credit. We wanted them replaced correctly like they said they would do but that never happened finally we took the credit. They have been to my house at least a dozen times and every time they screw up something different. We are still missing two handles and we have been lied to on multiple occasions on when they are going to come out to repairdifferent things that were screwed up so many times. I would never use this company for anything! I am attaching photos of many of the different items that were screwed up. This place is a JOKE! Buyer beware!
Our kitchen has been a project in-the-works (or more, thoughts) for 3 years. Once we finally landed on gutting it all for a whole new kitchen, Brad at Kitchenland walked us through step-by-step how to get what we envisioned. He was straight forward about the process & kept me updated on every angle. We are VERY happy with our new kitchen cabinets that were custom designed according to our taste. JOB WELL DONE by everyone including the installers, & we’ll recommend Kitchenland to everyone looking to redesign their kitchen. Money well spent!
We had a problem getting our old stove out and Stephen quickly fixed this for us. Stephen made this whole project go very smooth. His team was helpful every step of the way. We were very satisfied with work they provided us on our total kitchen remodel. We highly recommend them.
Kitchenland has been providing our New Home Cabinets for a very long time. They provide excellent response times, on time deliveries and quick installation. Keeping our customers satisfied and our project completed on time! They have several products to choose from and can meet most any budget!
We chose Kitchen land based upon other reviews. They have exceeded our expectations. We have been so impressed with the communication and service we have received from our salesman, Steve. Highly recommend this company!
Nick McAvoy has been great since day one. The communication on our project has been top notch. The installers that they have referred have been on time, courteous and focus on quality of work. I have already recommended them to my neighbors and will continue to do so in the future... We made the right choice, so should you...
Called Steve he came out next day, went over all details and phases of our project. Sent us great drawings. Was about 2 weeks out and hit that date perfect, installers were professional went over all details. Kitchen land and Steve Hunt made our project fun and enjoyable. Thanks to all.
I cannot thank Brad Shrock at Kitchenland enough, his professional service, and on time business, quality and follow through have just been over amazing. I felt like not just another number but family that actually meant more than the almighty dollar in this day and age. He continued to call and check to see how things were, and my opinion actually mattered. Thank you again, and I will tell everyone I know about this great place. Thank you Brad for going over and above - and teaching and mentoring those in the customer service business to follow a wonderful example.
Steve Hunt remodeled my familys kitchen and did a wonderful Job! He was on time did what he said he would do and went above and beyond to make sure we were happy with the finished product. In this day and age its hard to find such a great company with professional standards
I have been working with Brad as a vendor over the last several months and I love the vision, the passion and the commitment to excellence from everyone in the organization. I have recommended several friends in his market to use his services and will continue to do so. If I ever move into his area, he will be my number one choice!
Kitchen land did a great job with our counter tops! Helped with selection, color and made sure the measurements were spot on. Delivery, installation and clean up with very professional. We recommend them for kitchen or bath! Call Brad and his staff today. They are the professionals in S.W. Missouri.
Kitchenland USA is hands down the best cabinet retailer in the area. I live almost 2 hours away, and I pass by a number of cabinet retailers on the way. I always know that they have my best interest in mind. Highly recommend!
Have not used them yet, but was quite impressed with Barry. He listened to what we wanted and answered our questions honestly. He also had some wonderful ideas. Looking forward to working with them.
I just wanted to write a review about your employee, Barry. My husband and I were in asking questions about a remodel that we are getting ready to start. He was so very knowledgeable and helpful. I just want to tell you how much we appreciate his professionalism. Thank you so much!
The folks at Kitchenland are very courteous and attentive to detail. Weve worked together on several projects and I couldt be happier. I would definitely recommend them to anyone looking to do a kitchen and/or bath remodel. Keep up the great work guys.
I have purchased several Schrock kitchens from Kitchenland USA in Nixa.Their staff is professional and easy to work with. They have a high quality product and they stand 100% behind it. Delivery is on time and any issues are resolved quickly. I would strongly recommend Kitchenland to everyone, you will not be disappointed. They offer a quality product at a fair price with exceptional level of service, before during and after the sale. A great business with great people and a great product.
Kitchenland USA designed cabinets for our home and we really appreciated the professional level of service that we received. Their experience was really helpful in making decisions about the cabinet design and they were actively involved during the construction of the home. They were very detail oriented!
Started about first of July. Two visits to the store and several emails and still not the first estimate on my total kitchen remodel. It is now December 2020. Found someone else that was interested in my business.
We worked with Steve Hunt at Kitchenland (who was awesome) to have our kitchen remodeled. He was a pleasure to work with and the finished project is better than expected. Highly recommended.
Design specialist are very skilled and informative. Carri will work with you to create your own style no matter how big or small your project. The entire staff seemed willing to answer any of my many questions. Cabinets are a major purchase for most of us and this group of people seem to always show their appreciation every time I walked into the showroom.
Steve has been great to work with. Hes very professional and open to my many kitchen design ideas and assisting me in achieving the look I want in my spec/custom homes.
Not a great experience. They ordered the wrong cabinets, then they were installed without attention to detail. Either myself or my contractor had to be the one to call and find out the status of things. We are still waiting on a piece of trim to cover where a part was poorly installed, and it has been over a month since installation. It may have just been my sales person, but it was a very unpleasant process and even when management was made aware, they did what they could to make the situation right, but they didnt follow up to ensure things were completed correctly.
The representative, Steve, was very thorough in designing a beautiful and functional kitchen. He worked well with us through many changes. Follow through was excellent!
I got cabinets there. They gave me a great deal and delivered when they said they would. Highly recommend you get your kitchen cabinets here!
Barry Albrecht did a fantastic job on my new cabinets! Extremely professional and worked with me to get a price that worked perfectly for my budget. Highly recommend!!
I would strongly recommend Kitchenland USA for all your cabinet needs. Whether it be for your kitchen, bath or anywhere else in the home. They have all the right products, design expertise and capabilities to make all your dreams come true. If you are in the process of building a new home or remodeling your existing home make sure you contact Kitchenland USA.
Steve Hunt came out and gave us a quote. He was very professional and courteous. We ended up doing something else.
I am a general contractor and use Kitchenland quite regularly. They are well priced, easy to work with and meet their schedules. Their salespeople and installers are friendly and very responsive. I would recommend them over and over and will continue to buy cabinets from them.
Kelley was so helpful with keeping us informed! She made us feel like we were the only people that mattered.
I know Brad Jeffries. He has a great work ethic and is very professional. You can tell he knows all the ins and outs of the products and that he cares about making your experience seamless.
We worked with Kitchenland to get new kitchen cabinets and countertops. After Aaron came out and measured he has been unresponsive taking days or even a week to respond. We are beyond a month since the measurements and do not seem to be getting anywhere at this point. I will be contacting other kitchen remodelers for estimates at this time.
The Kitchenland showroom is a beautiful reflection of what you can expect when you work with Kitchenland. The high quality and attention to detail shows from the way you are greeted at the door to interaction with staff and owner, Brad Schrock. Kitchenland prides themselves in appearances!
Brad Jeffries is a top notch employee! Prompt and thorough service. Took time to answer all my questions.
I would highly recommend KitchenlandUSA for all your cabinet needs! We purchased our cabinets for our house over 20 years ago and they still look brand new and have held up beautifully!!
Great quality at an amazing price! So great to work with local company that really cares. Highly recommend.
I have not yet used the business but when the need arises in the future I will definitely use Kitchenland USA.I saw work from Steve Hunt, it looked really good. He explained the process very well and he is definitely reliable and very professional.
Kelly Gann really knows her stuff. Great service and advice and super friendly.What a great lady!
Kitchenland is a great place to go for kitchen cabinets. The salespeople are helpful and considerate. Barry is especially knowledgeable about install and remodeling.
Barry Albrecht was great to work with. He is my go-to person for any remodeling or new construction my husband and I do in the future! 10/10 stars!
Kelley was very helpful and polite throughout the entire process. Highly recommend! Thank you!
Brad is a very professional and a great worker! Very kind and knows what he is talking about. Always very helpful! 😁
Very good professional staff would recommend this to anyone who is looking into this company, they go above and behind in a timely matter!
Stephen was a true professional when remodeling our kitchen. He did a complete turn key job with granite countertops, tile back splash, new sink, faucett and was all finished within his time frame. He was very knowledgable and helpful throughout the process being able to provide options and products of choice. He knows what hes doing and offers great ideas and is very helpful. Thank you Stephen for your awesome job on our kitchen. We will definitely use you in the future. YOU are a real asset to the profession. THANK YOU!
I met with Barry and discussed my project. He is very knowledgeable, professional and helpful.Thanks!Greg
Kelly Gann was very helpful and informative and I would gladly go back to her time and time again as well as recommend her to all my friends and family!!
Bradley showed us their kitchen showroom displays and was very knowledgable and courteous. It was a very pleasing experience.Thanks Bradley!
Ive been very happy talking with your employee Kelley Gann, shes very knowledgeable, and certainly is an asset as to talking business.
I worked with Steve Hunt and he made it a great experience!!! Great quality and professional.
Recently had some things in my kitchen go kaput and reached out here. Kelley Gann was extremely helpful and helped figure out how much it would be to fix and get it done . Very professional and would recommend to anyone needing work done!
Great selection - Great quality - Great service! The staff is VERY knowledgeable. I would definitely recommend KITCHENLAND USA in Nixa!
Great work!! Steve Hunt was very nice and did a complete and professional job.
Barry is great and very responsive with all of the cabinets we put in. He is extremely responsive to help with the layout as well.
Barry helped me with a big project, he was very knowledgeable and got the job done quickly!
Brad and his staff are always courteous and professional. I recommend them to everyone!
Kelley gann did a really good job and it’s really good job and I would recommend her to any one
Steve Hunt went above and beyond in helping us design our kitchen.
I know Steve Hunt’s attention to detail and I would buy from him anytime
Met with Barry and he displayed the consummate professional. Very impressed with him.
Professional and courteous, Brad went above and beyond to help provide a great experience!
I have enjoyed working with Steve Hunt. He is so responsive in answering questions and always delivers information in a timely manner. I look forward to working with him further on my project.
Kelley Gann is super helpful and a pleasure to deal with!
Barry did a great job! I would recommend to anyone.
Met with Barry to discuss our kitchen Desk remodel. He had great I ideas and suggestions how to turn this in area into a functional and useful space.
Very disappointed. Completely understand paying for custom ordered materials upfront but do not understand their expectations for payment in full for the materials and labor that have not even arrived to my residence nor been installed to our satisfaction. Anything you read warns never to pay in-full for work until completion (especially true in the Ozarks!).
Bradley gave us a tour of the showroom and their kitchen designs, and was great to work with.
Barry was very helpful and had great ideas for a kitchen and bath remodel.
Nick did an excellent job designing our fireplace cabinets.
Came into the store to check it out and Barry was so helpful and knowledgeable.
Thank you kelley gann for your wonderful service
Ask for Bob, he will get you taken care of.
We had cabinets installed in our former home five years ago after speaking with Bob. The entire process was phenomenal, and we receive compliments on the cabinets by anyone who goes into that house, which we still own as a rental. We are planning to use Kitchenland again for our current home remodel.
Kelley gann was a great help and did an amazing job!
Steve Hunt did a great job at our office.
They were great to work with and installed quality made cabinets.
Kelley was very helpful an did a very good job on our order
Steve Hunt did an outstanding job...!!!....very professional
Steve Hunt was very professional in telling us exactly what i would need to do just didnt have capital to start job.
Steve Hunt and his crew are top notch!
They were extremely professional and great to work with!
Our family had a horrible experience with Kitchenland from beginning to end. We went to purchase a quartz vanity top for our bathroom. From the time we gave them our 50% deposit to the satisfactory install was nearly 4 months. We went through three different tops that were all cut extremely poorly and looked as though a child had produced. The edges were uneven and the the radii for the sink were not uniform or even. When respectful concerns were expressed to the salesman after all was said and done his response was to personalize it and accuse us of not having the money to pay so we just dont want to pay. The salesman became extremely rude and disrespectful. Needless to say we did the right thing, paid the entire bill as we had promised, and now have a constant reminder in our bathroom of this horrible experience. We will not be shopping at Kitchenland USA ever in the future and would not recommend it based on our experience with them.
Put in a whole brand new kitchen! Love these guys!!!!! My wife couldnt be happier!!!
Kelley Gann was very nice and helpful.
Will use in the future. Have seen Steve Hunt’s work and will request him.
Barry was great to work with and the installers did a wonderful job!
Have seen work from Steve Hunt and plan to use them soon.
My wife and I wanted to replace our island to get rid of the damaged sink, have a larger workspace and add a breakfast bar. We had two potential sources review our wishes, and measure the space. One never got back to us, but Bob Shepard at Kitchenland did. Bob visited, took measurements, and explained the timeline for getting the cabinets, quartz counter top, the new sink and new faucet. A few weeks later, as planned, the old island was removed and all the drawer and door pulls were salvaged. My wife and I considered a radically different look relative to the remaining cabinets and counters or something very similar. We opted for similar. I took one of the removed island doors to Bob at his office so we could make sure that the millwork and stain of the new doors was very similar to the existing doors. Bob surprised me when he presented an exact match for the drawer pulls; we would have been one short otherwise. As planned, a month later the new island and all its appurtenances were installed in about 6 hours. It went very smoothly. The matching is so precise that unless I tell guests to scrutinize the old and new doors, theyll never notice the differences. We are both very pleased with the outcome!
I asked Bob to supply me with an estimate for cabinets and countertop in my kitchen. He did and I was very satisfied with the information he gave me. I was also impressed with the showroom and product line offered in store. Very professional and appreciated.
Kelly Gann is awesome and very helpful!
I just got done redoing my kitchen. I worked one in one with Barry, and he did an amazing job! When he wasnt available the other sales associates were very helpful. They were all extremely knowledgeable, and listened to everything I wanted! If I ever redo another kitchen I will definitely be using them again!
Kelley Gann is great to work with!
Walked in and looked around at kitchen models. Not one person acknowledged me or said they would be right with me, or asked if I had an appointment; nothing. I understand they were with customers but acknowledge potential customers, because I’m a serious buyer. Because of this I will take my business elsewhere.
AWFUL. Went in to start the process on a kitchen remodel. Was there 15 minutes prior to anyone recognizing we were there. Sat down with ideas and dimensions of our kitchen. Were told would receive and email with a proposal in a week. 2 weeks later stopped in as had not received anything, and was told they hadnt gotten to it yet. 2 weeks later finally received a proposal, but by that time found another company, who had our project designed, measurements taken, cabinets ordered, and installation date set. Find someplace else that is TOP TIER.
Barry (the salesman) handled everything for our complete kitchen makeover. We let him recommend flooring, cabinets, counter top, back splash treatment. It all looks great. The work took longer than estimated, but I found this to be the case with any contractor.I would recommend this company to anyone. Especially someone that doesnt want to have to pick everything out themselves.
I love my cabinets... we did the remodel in 2008 and anytime we needed an adjustment they came out and took care of it. Just ordered another addition and all went very smoothly.
K e l l e y G a n n d i d a g r e a t j o b!