The sales person is not honest! We caught her lying us at least two times. From a technical stand point they are doing a decent job, but not the quality they are charging for. Honestly next time I will I will not choose them again.
Came out and did a quick measure and offered a good price on new kitchen countertops. Very professional and was able to get us on the schedule quickly. Rock and Matt did the install was very happy with service and quality. Thanks guys.
Refine did a wonderful job! The entire process from consultation to installation was great. Kristen did a great job with her recommendations and the countertop installation was flawless. I’d definitely recommend Refine to friends and family!
Excellent customer service. Quality flooring. Very competent installation.
We are so happy with our bathroom vanity cabinets and stone top! The bathrooms went from “OK” to AMAZING💥💥! The install was a symphony of organization that you don’t have to worry about—the plumber, cabinetry, and stone installers were all well aware of each other’s roles and were mindful of each other. I liked that they all referenced Matt in their conversations—it was reassuring to know that they were organized.The plumbing crew was very skilled and FAST! I liked how their truck had all the supplies they could ever need. Brian Hunter from Hunter Plumbing was amazing! He made sure that I knew what to expect.The cabinetry install via Paul Aguiar (Aguiar Installations) was knowledgeable and caring. He took the time to explain features about the cabinets and gave recommendations about hardware install.Their stone crew (Rock and Robbie) went above and beyond for us! They did their stone install AND took care of the homeowner’s needs (education about the product and how to care for it)—Thank you both! I was so enthralled with the stone install that I just couldn’t think of what to ask in the moment—it left me speechless which is difficult!This business is very respectful of your schedule. Thank you Matt for having so many trades at your fingertips—it was so nice to know your company could take care of several types of work without my involvement. From my perspective—I just called you! They remember the details that make you feel like your project was very important to them. We will use them again for our kitchen. Thank you!
I would not recommend anyone doing business with this company. I had new counters, under cabinet lighting, tile backsplash and floating shelves installed. What was supposed to be a one month project, turned into 3 months. They cut one of my counters short and argued about replacing it with the correct size. Had to have the tile redone in my wine bar area because it was so sloppy. The tile workers dumped all of their waste underneath one of my trees, rather than taking it with them! Now, I have a small chip in my counter and they wont even return my call. So unprofessional!
Had estimate - owner mr Downing came to my home - next his daughter came and we selected tile that would match - then no response from them - sent and inquiry back to them - several days later no response - finally they responded and reneged on the job. i live in a very nice area of carmel and selected them exclusively for the job -i would not recommend anyone doing business with them..very unprofessional people.
Highly Recommend !