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The Laser Agent, Inc | Used Medical Lasers
15402 Stony Creek Way, Noblesville, IN 46060, United States
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The Laser Agent, Inc | Used Medical Lasers

Comments
Jo
Review №1

I have been purchasing laser equipment from Laser Agent for 2 years and I have to say they are the most honest business in this industry. The quality of used laser system and after sale tech support is top notch. Caleb is my main contact in the company and I trust him with all my equipment purchases. He is reliable, attentive and very detailed during each of many transactions. I trust him with all my laser needs.

St
Review №2

These guys are great! Ive worked with them for a couple years now, and Ive purchased several devises from them. Theyre reasonable, always available, and easy to deal with. I highly recommend.

Mi
Review №3

These guys are awesome. We had an urgent situation where we needed cryogen for our laser machine so we didn’t lose multiple customers that were coming in. Called them up. And it was here the next morning at 715 am. Impressive and awesome customer support. Thank you!!

Na
Review №4

I loved this service. The technician, Constantine, was very kind and professional. He communicated well and was an excellent problem solver as things came up. I have had nothing but positive experiences with them, highly recommended!

Lu
Review №5

Super smooth transaction with great service before, during, and after the sale. I cant say enough about how helpful and transparent TLA is, and I will definitely look to work with them next time were in the market for another device. Thank you to Drew, Caleb, and the whole team.

Ly
Review №6

Everyone at Laser Agent was very helpful. They went above and beyond to deliver equipment and answer questions. I definitely would recommend them.

Ha
Review №7

The Laser agent it a wonderful company. I own a medical spa in Oklahoma City and I had a couple of old machines that I needed to sell. Deon was so fair and honest with me. Also they picked up the machines within a week. Constantin who picked up the devices was so so nice and respectful. We will definitely do business with them again!

He
Review №8

The first unit we received was damaged in shipping and the staff was very helpful and fast at fixing the problem. We received another unit quickly!

Di
Review №9

They bought my used laser from me and made the entire process so easy I thought it was a scam at first. Not many companies make things so effortless. They sent me a shipping box and prepaid shipping label, and arranged pickup of the laser. They paid me before I shipped the unit back. Great company to deal with.

Sa
Review №10

We have worked with this company for many years, they always do a great job! Thank you!

My
Review №11

Our business worked directly with Deon, and he was great! Super prompt at answering any questions they had and made the selling/ pickup process so easy for us! Great company!

Cl
Review №12

The Laser Agent people were easy to work with, honest, and fair. After a few months of them keeping in touch about a Quanta I had for sale, they made a fair offer on it and picked up the next day. Also sold them two Zimmers and a MedLite. I would work with them again in the future.

Ev
Review №13

I cant thank Drew, Phil and Constantine enough for all the help they have given me. I asked Constantine to give me an ETA for delivery and he was on time which doesnt happen often with other companies. Phils response time with technical requests is amazing. Drews help has been unbelievable. He response quickly and has been very patient with me in every aspect. I would never use a different company when it comes to purchasing any laser equipment/supplies or technical help.Ev-Olution Esthetics truly appreciates you and your team. I cant say it enough ... THANK YOU !!!!

Ag
Review №14

From the initial phone call to finalizing a purchase, the entire experience was an absolute pleasure. Its so wonderful to deal with knowledgeable, experienced professionals like Deon and his team. Since I had a million questions about the devices of interest, everyone was very patient with me, and were very helpful with explanations. Thank you Laser Agent from Duo Dental & Laser Spa.

Ka
Review №15

Be Aware of this scam company! Ive spent over 75k within 3 years with them. I bought through them 3 machines. We didnt have issues with the first one. The second (25k) Venus Legacy broke after 2 months and we had to pay extra 8k to repair it... of course through them. I told them to bring it back and I managed to repair it for 4k in different place... And this liars from Laser Agent told me that they only charge for labor 8k... what a scammers. Specially Deon the owner - I mostly talked to him.The last machine Cynosure ICon (37k) broke down a week after warranty so 5 weeks after we bought it. They said they can repair it FOR LABOR ONLY for 8k! The machine scammer! they brought back was in the condition I cant describe. Dirty. Screen was scratched. Deon - the owner - didnt care. He said this is how he received it. We didnt have proof that it was different so we couldnt sue them. Now after 2 months we finally started using 2940 handpiece from ICON (we havent try it before) and what a surprise! Its not working!We had a trainer coming to train the stuff and there was nothing to train on... I contacted Deon with several messages and calls. He didnt even bother to respond.

De
Review №16

This company is the best! We have bought a laser hair removal and it was like brand new! Very good communication with the agent and fast shipping!

Fr
Review №17

I can recommend Drew and his team without any austerities. The packaging in case of a international shipping was great and individually built for the laser.If I need an upgrade I will definitely call Drew again!Endlich Ohne - Tattooentfernung Essen says thank you.

To
Review №18

Such amazing, courteous, and knowledgable staff. The most effortless laser repair experience imaginable. They squeezed me right in... even faster than what I was even prepared for. They did amazing work by licensed professionals who know the equipment, and repaired the it very quickly. Best of all, they charged a price that was more than fair. They even took the time to explain what they did and how to care for the equipment. Strongly recommend them. On the sales side, they educated me on new technology, and I felt no pressure at all. If a good deal pops up, I asked to be the first person they call I consider them a huge part of my business family. Highly recommend.

SH
Review №19

I purchased the laser machine from Laser Agent. Drew is the person helps me~the machine is in very good condition. The price is fair. Love it. Except the customs rough work..But Im still 105% happy~~~Thanks, Drew Drew and your technician and all of stuffs. I appreciate it. Guys, this is real business, not scam~ haha.

Ha
Review №20

Great customer service and very knowledgeable staff. Upon calling initially, troubleshooting was performed but ultimately needed service repair. We sent our Luxar laser for repair and they made the process of shipping easy for us. In return, we received a loaner (comparable to ours) while ours was being serviced. Very pleased with all communication and service. Highly recommend them to assist in your laser needs.

Sh
Review №21

I have purchased multiple lasers from Tony and he’s the best! He is very honest and is always willing to Go above and beyond to help you. The whole team with Laser agent is great! Everyone is so friendly and professional. I would highly recommend choosing them for all Your Laser needs! Thanks Tony!

Dr
Review №22

Excellent customer experience! I dealt with Phil and Drew and they were more than helpful with getting me my newly purchased laser at an affordable price and as soon as possible. I highly recommend this company to anyone.

Ha
Review №23

Recently contracted The Laser Agent Inc to fix our Fractional CO2 laser. They charged us 1000.00 dollars to evaluate and another 1000.00 dollars to fix the laser. The laser would not fire after it was fixed and the technician indicated that the handpiece was broken. The Laser Agent would not return to look at the device even though we had already paid for service. Had to fly in a technician from the company to fix the laser. The company technician indicated that the technician from the Laser Agent had no idea what they are doing. We contacted Deon Shaffer VP and he would not work with us in any manner. The Laser Agents are scam artists and should not be trusted. DO NOT USE!

Ch
Review №24

If only the manufacturers were as good to their customers as The Laser Agent. From pre-sale, through the sale, to shipping and delivery, their communication was fantastic. I never had to wonder, or ask, where our system was. It was delivered nearly exactly at the time they said it would be, and their white-glove service was just that.They run a 1st class operation. You wont be disappointed.

Re
Review №25

Phil has been a delight to work with, very responsive, takes the time to support and guide you through the process. This company and Phil have won over my trust, I will certainly be using them in the future.

Do
Review №26

Hello, I recently purchased a machine from The Laser Agent. The staff is very friendly, Amy was great! She was very helpful and thorough. I will definitely purchase more machines from the laser agent in the future!

ri
Review №27

Tony is very knowledgeable about his products and fair in his pricing. The customer support his company provides has been excellent. I have purchased three machines from Tony and will certainly use his company again in the future.

Ch
Review №28

We have had nothing but positive experiences with The Laser Agent, and we have done business with this company for many years. We highly recommend for any of your laser needs.

Je
Review №29

These guys are awesome!! Always a pleasure working with them.

An
Review №30

Excellent customer service! I was in a bind and was able to get up and running in a day with their help. Would recommend to all!

T
Review №31

Great service. Professional and trustworthy!Answers questions and works to maintain complete satisfaction. Honest and very helpful.

Le
Review №32

Good customer service. Phil was nice and very knowledgeable.

Ni
Review №33

I have recently sold a machine to The Laser Agent and I could not be more pleased with the ease and the customer service.

Information
6 Photos
33 Comments
4.8 Rating
  • Address:15402 Stony Creek Way, Noblesville, IN 46060, United States
  • Site:http://thelaseragent.com/
  • Phone:+1 317-570-0448
Categories
  • Laser equipment supplier
  • Corporate office
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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