I went to return our old battery. They All were so very helpfulCourteous 5 star excellence in the employees that were when I went today. Thank you all

Came here to test my battery and the lady at the front was very pleasant and nice she tested my battery for me. I was able to purchase my battery and Mark was the one who installed my battery, very nice and hard working. Everyone here was very helpful in assisting mark as well if needed. Will be coming back to this location due to great customer service

Manny and Oscar were a huge help to saving my weekend getaway. Manny helped switch out my battery that AAA was unable to do and got me on the road as soon as possible. He was very friendly and personable yet very professional and even worked over to get me on the road. Manny and Autozone rocked. Thank you.

The staff was very friendly and helpful.

Horrible customer service. They wouldnt exchange battery without receipt. There brand of battery I bought it almost 2 years 8 months. Yet like most people I didnt save my receipt. They couldnt test the battery. Why ? I was told I have installed wrong by their Asst.Manager Ashley, went as far as to accuse me of maybe exchanging the month/year sticker.Really... the worst thing Not once was I offer to buy. Maybe some true customer service may have worked. They have none. So I went 2 miles down the street to PepBoys and bought a new for $40 less. They even offered to charge the battery for free. Yet my vehicle is need tonight for work. I will never shop at Autozone again.

Always nice and friendly. They do a pretty good job helping.

Who had a A/C blower motor for my 05 Silverado the day before a trip to Death Valley ? Auto-Zone to the rescue.

Excellent customer service

Veronica Allowed me to turn in some old batteries and I even got store credit. Great service!

10am, I go in ask for a part the guy in the front rudely says “nope we dont have it “! Without even checking the computer or anything ... i proceed to ask the guy if he can check other stores near me who carry the part he says “nope i cant, its out of our district” !! I can hear people laughing in the back room theres people in line the shelves look empty and messy, no one wants to do their job! Im not sure who is running this store but they are doing a terrible job! I live 5 mins away from this store but i rather take my money somewhere else, where they will help you and give you great customer service..

Knowledgeable people friendly kind good service good prices much better than OReilly I love that place and the people that work there Richard and a manager lady thank you

Good service Veronica help me with everything I needed.

Over price under manage

Came into the store today Oscar helped me out and helped me fix my problem. The store staff went above and beyond to help me fix my car when I was stuck.

Still in da zone!!!

Good shop, friendly staff. And I always find what I need here.

Theyll help you if you ask. / They have general Auto good parts. / I had no trouble of their battery I bought.

Decent selection, wouldnt expect specialty items. They can order anything you need. Tool rental is awesome

Aaron was so fantastic! Helped me pick out the right windshield wipers and install them! Definitely check out Auto Zone and ask for Aaron, he really is an amazing worker!! Thankyou!!!😊

The gentleman that helped me was great. He helped me check my battery and read the diagnostic. He offered multiple options and I was very pleased

Prices are so much higher now for exact things that you would find on Amazon

It was good I got my service really fast and I got you get a couple of questions to look on prices really fast game 4 start

Their customer service is very good. I get my orders usually the same or next day. They also on occasion match prices for me if I find a better price somewhere else. Far better than other area part stores.

I came into Autozone on Hamner Ave in Norco on 6/8/2020. I had 2 dead key fobs! I was greeted by Isacc and he helped me find correct batteries and he Replaced batteries in both fobs! Isacc was friendly and very helpful. I recommend Isacc when you visit Autozone in Norco. I apologize for the delay of this review.

My battery died, so while I was waiting for the tow truck to give me a jump, I called AutoZone in Norco. I spoke with Isaac, he told me he had a replacement battery and he couldn’t put it in for me. Tow truck took over two hours, but Isaac had me taken care of in minutes. His wonderful service made my bad day good again. I have always liked AutoZone Norco, they’re always very helpful when I go in there but now I like them even more!

This is my go to auto part store. Veronica is always extremely helpful and goes above and beyond for her customers. I appreciate the time they put into each customer. -Vince

Great costumer service! Shopped at many Auto zone and this one has been a great experience!

Great store with excellent customer service. I went in for brake and turn signal lights for two different vehicles. The gentleman that helped me wrote down which car they went to on the back of the packaging. Its a small thing, but really stood out to me as them caring about the customer.

Employee was very nice and helpful.

Marina was so knowledgeable and helpful, she even went out to the floor to get me exactly what I was looking for without me having to ask. It is a great thing that manners and professionalism still exist in this day and age. Thank You Auto Zone, and thank you Marina

The service was excellent...Aaron helped me immensely by installing my car battery...I would highly recommend Autozone in Norco the employees are terrific....

Everything was fine.

Very friendly and helpful staff!

Fast, very friendly and helpful service over the phone very understandable employees working there. I recommend this particular store for anyone who wants awesome friendly fast service from great auto zone employees.

Love autozone. Except wen have to wait

Great customer service the guys in there are always a pleasant experience dealing with

Always helpful friendly easy to get there

When I went there the employees were not very helpful. I was in the store for over half an hour trying to Google what I needed since the employees did not offer much help. They had a decent selection which is why they get three stars but otherwise its about the same as any other AutoZone I have been to. Prices were okay not too much but not the lowest.

At this point, they know me by voice on the phone! Great customer service. Too bad Marina had to leave to another store but the crew is still very helpful

Very helpful staff and competitive prices!

Place is great Jesus was the best. Very helpful and nice

This was my first time going into this AutoZone and the customer service was absolutely horrible. I went in to have the motor oil for my car price matched just like I do every single time I go but the employees there refuse to do it. They stated that they only price match other Auto shops prices and no one else which is a lie. I have been getting my oil price matched for years without any problem until now. I would not suggest anybody go in here due to their ignorance, Court understanding of their company policies, and poor customer service. I simply drove to the other end of the parking lot to OReillys and got the same oil price matched without any problem. I would highly suggest anybody going there as its only on the other end of the parking lot and had much greater customer service.

Friendly service. In-n-out in 20 min with a battery.They even offered to install it.Thank you Autozone Hamner.

I order rear brake pads online for pick same day pick up in store from a store that is out of my way because my local store doesnt have it in stock. And when I get there to pick it up I have a discussion about that store being the only one with the rear brake pads. The clerk didnt know how to do the transaction, went to the back, brought up a box of rear brake pads. Another employee then stops him from checking me out them and brings up the box they previously pulled off the shelf when they received much order. The next day when I start to change my brake pads I open the box only to discover they gave me the wrong pads. They were the ones for the front. This means the clerk who pulled my order pulled the wrong thing off the shelf.

I had a question about a new battery . They ended up finding out I still had warrenty on my old one and got it free! A very cute girl helped me with nice smile and eye brows. That was a plus. Lol . Im going back soon .

For the ten years that weve been coming here we have experience great customer service 100%, awesome place.

Very clean and quick to help. Great customer service!

Find what you need.

Friendly Staff, who in most part are familiar with car troubles and offer great advice.

I like this store, expect for one of my experiences with the employees veronica, she was very rushed being no one there and didnt want to help. She claimed that the part I wanted to return was missing items, before she even checked it. Nothing was missing. She didnt apologize and the change she gave back was incorrect. I noticed when I was heading out but she had taken away the receipt .

Great customer service with understanding staff. Not to mention having almost everything you need for your car.

Seeing how I was stalled trying to decide on a product, I was approached by a staff member. He asked what I was looking for(and actually listened) and I was given a great recommendation, now my new favorite detailing product!

Quick visit... Has what I needed... In and out in less than 10 mins

Good store, friendly service.

AutoZone is my go-to as they carry just about anything I could generally need & have used them across the country. Staff is pleasant & helpful

Very friendly and knowledgeable staff. Always good experience.

Very helpful employees👍

The representative stopped helping my to help a Hispanic male. Was thats the right thing to do? Smh. He knew that was wrong. There were two female representatives playing with another customers dogs. Do you think I will return?

Love this place.. Great prices on most things I need.

Helpful staff

People are always great

Dumbshit guys that think they know about vehicles but are nothing but sarcastic idiotsI can only imagine what they do to a lady or guy that doesnt know anything about vehicles. Dont go to this one at all.

Always helpful amd friendly. However they usually have to refer to the computure.

Unfortunately I can not give this particular autozone a good review. I had an issue with a battery that was still under warranty. I do not think autozone has a proper battery testing unit. I had my battery tested while getting an oil change last month, and the technician was able to show me on his testing unit that my battery’s cold crank amp rating was below what it should be, and that I might have troubles starting my car in the future. After getting stranded three times in the last two days, I figure that time has come to get my battery replaced. Lucky for me, my battery was still under warranty. I had both my battery, and alternator tested at this autozone. When the employee tested my battery, he told me everything was good with it. I asked him if he could tell me how many amps it was producing. He could not provide that info as his tester seemed to only be giving him a voltage rating. A quick google search will tell you that it’s possible to have a battery producing the correct voltage, but not producing the correct amperage due to a bad cell. I felt like these guys would not honor my warranty due to an employee not understanding the how to properly use their testing equipment, or even worse, autozone having equipment that is not capable of reading the amperage being produced by a battery. Lucky for me I went to the corona autozone, and the manager was able to verify what the issue was. They honored my warranty, and got me taken care of. Battery was replaced, and the car has been running great with no issues.

Good help eveytime I visit this place.

Great service and fast response when you call and have questions

Great service

Great service. I called ahead and they pulled the parts and have them ready.

Great emploees and wide selection of parts

Best place around to get parts

Got my core money back. Nice service

Nice people and very helpful employees

6 months ago I purchased routers and breaks pads for my MB suv, the breaks pads destroyed my router Autozone replaced my routers and breaks pad at no charges with high quality i didn’t know they had Warrenty.

Good for a quick fix

Helped me out. Usually the employees r not very knowledgeable

They need more knowledgeable personal

Clean store. Staff semi knowledgeable

Inventory system is up to date here

Always have what I need and if not, they can order and have it in the same or next day

Well stocked and always courteous.

Good service, and very fast

Good customer service.

Always helpfull and courteous

Kudos to Wayne, very helpful.

Professional experience

Friendly staff, very welcoming and helpful

I order parts six days a week for the shop i work at.

These guys have their heads screwed on right. Just sometimes they get mobbed and there is a little wait.

Very helpful and friendly!

Good service 👍

Great place for automotive parts

I buy here when ever I need ! Parts $ Help. There are closer. I us this store for what I need.

Nice customer service thanks

Nice t I

I needed a new battery, was in Norco for the weekend without tools and the staff was exceptional and replaced my battery for me & didnt charge a service fee. Thank you 😁

Cheap and easy

Nice plaxe

Staff is super helpful!

Didnt know how to look up the part needed so they told me they didnt have it. Even so they could have ordered it. OReillys had it in stock.

One of the best in the area