Never ever come to this shop! Don’t waste your TIME and Money.No respect at all whit the time and money of customers. Only excuses for all the delay in the shop and orders from parts department. “We have over 300 trucks back order”. They have this problem and still closing on the weekends or having just having 1 technician on Saturday.6 weeks my truck stay at this shop, 6 weeks and nobody apologizes say something or take responsibility for all the time and money lost.Do something whit your store and management it’s a disaster.

Dont waste your time and money with this place. The truck has been to this shop 3 times for the same issue in less than a month. No one calls you back nor provides any reliable updates. Needless to say truck is broke down with the same issue and wont be wasting any more resources with this shop.

Never come to this store is you want your truck be fix and ready soon. 6 weeks to get my truck ready. All excuses from service advisor saying they have over 300 trucks and they have backorders.The service department dont call you back when they say the will call you whit for an update on your truck. I ask to speak whit the manager and I still waiting for his phone call back.I repeat dont lose your time and money bringing your truck to this place. Unprofessional 100%

Yannie was amazing! she even called me on her off day to make sure the truck was finished and we were able to use the truck for work. she had the best customer service. definitely would recommend anyone using them to ask for Yannie for the best service! Thanks again Yannie for making that all happen.

I have no nice words for you, you are irresponsible, you are lying. Irresponsibility, what to expect when service manager Patrick Dickinsons promises that the 6688 truck will be completed on Friday, and then they agree that it cant, but on Monday, so not on Monday but on Tuesday. Well they don’t have a driver to test the truck to have the repair verified and completed. What to expect from workers when management and especially Patrick Dickinsons service manager is a liar and a frivolous person. The biggest mistake of our company is that we settled to take the truck to your shop because you bear the name and license of Freightliner. Shame, avoid this company !!!!!!!

Ayanna at the Service desk was very professional, pleasant and helpful. Had an a/c issue and thought it would take days but they got me in right away. Wiring issue that other mechanics couldnt figure out, they fixed it easily. Thank you!

Attempting to get parts is horrible.

Great service and they had the part we need short time .THANKS

Last Monday June 3 2019 I drop my truck in this Freightliner dealer for diagnosis. From Monday to Monday they not even touched It. I talk to Chris in the shop on Friday he say he will see it in the next one hour . Today is Monday and Im here he even didnt touched the truck and he asked me to wait to see it . For diagnosis 8 days it’s wasting of time and money.Im NOT RECOMMEND THIS FREIGHTLINER EVEN FOR MY ENEMIES!!!!

Ayanna (Yanni) is so great. Wow, she provided excellent customer service. She was very accommodating and actually took the time to understand my situation. Such a caring person. I was stuck in Atlanta and had a load in the truck that needed to get to Florida. She saved my but because she was able to get me out of there within a day and a half. This not helped me keep my on time integrity alive on my MC but get to see my family for the weekend. I cannot thank her enough honestly. For all of those bad reviews about bad customer service, please give her a chance. She will listen to you and will not be rude. I wish I could give them 10 stars. Also, Titus in the parts department is so personable and was able to hold some parts for me that I couldn’t find in 5 other freaking states. Trucking industry is rough as it is but having these kinds of people makes it sooooo much better. They won’t give you the same pre recorded response customer reps give and will actually listen to your situation and work with you and not against.

3 WEEKS to change out a turbo. $7000 at Freightliner $4000 for the hotel and $15000 in lost revenue. UNACCEPTABLE!!

Worst Dealer Ever. Do not ever bring your truck here. Service department is horrible. Trucks been in the shop for over 2 weeks. Once I contact them they put me on hold for 35mins. Just horrible service!

NEVER use their service department. Unless you want your truck to sit there for months without getting repaired. HORRIBLE !

I was here to tow breakdown unit back to Canada. Helpful people 👍👍

I want to thanks at the service department at 5h30 pm, 2 persons for there quick expertise by seeing a picture on my phone and help me how to fixed, many messages pop-up on my dashboard: problems low battery voltage!! Thanks again, Jack the French Canadian 😊

Titus in their Parts Department provided a positive and helpful experience.Titus provided A+ customer service, attention to detail and went above and beyond to make sure the parts I ordered were accurate- and arrived in a timely manner.As a retired Parts Manager for Chevrolet I know a great experience in parts when I see it. Keep up the great work.

The worst dealer in the US. They dont answer the phone, all the time on hold. 10 days and counting with the truck in shop, very pricey. Do not come here, repeat, do not come!

The worst experience I have ever hadThey are not even checked the truck but they charged me big amount

Had a breakdown, as we all will and do. The Freightliner Service team understood the importance of efficiency when having to make the repair, not to mention dealing with a part that was on national back order. Bo, Jordan, Yanni, and the entire Peach State team worked to the very end (actually worked over) to ensure the job was completed and that I was satisfied. I definitely recommend this team for your next service or repair.

Anytime you need great service always see Yani, she has always treated us right.

I work for another freightliner dealer and I ordered a surge tank back on the 12th of this month for ups next day air. A week goes by the I havent seen it nor has anyone called me. called to get some tracking info and nobody knows anything about a surge tank and Im getting the run around about it showing a void invoice and the part is sitting on the counter still. asked to speak the manager and I got transferred to voice mail. will not be doing any business with again.

Excellent customer service by friendly and knowledgeable staff.

The service took a little longer that expected, but Patrick, the service manager accommodated me for the wait. The ladies at the service counter are respectful, beautiful, and very nice. I would take my truck back there in a heartbeat.

Today Jeff in parts went above and beyond to help out. . I really appreciate the help and service he provided. Its folks like him that will keep me being a Peach State customer.

Yanie and Jordan provided excellent customer service!! Even though there was a slight mishaps and the repair was delayed, they got everything taken care of and I was on the road within the hour. Two thumbs up!!

Terrible service and wait time. They dont put priority on service nor customers. Always putting some one on hold and they just dont care.

Excellent receptionist who pays undivided attention to customers seeking service. Always fast and ready to assist and respond in time. Down-to-earth technical staff and a manager/supervisor with unmistakably humbling personality have caught my attention in particular. I will certainly go back for other or similar services to validate my own initial experiance and to establish and affirm consistency in their professional integrity, service quality and cost competitivenes. A well-informed customer should seek integrity and service quality from a service center at a competitive price. A well-informed customer is the best customer of a service center that delivers high quality service and maintains a high degree of professional integrity and technical proficiency. A service center with high degree of professional integrity delivering a consistently high quality service will have no difficulty attracting well-informed customers.

Bought my truck in DEF problem, so call said EGR.. was sticking, $1800 picked up truck, 2hours driving DEF light pops on again, bring truck back they wanted $800 just to look at it again not included whatever they add on parts, I refused the work, bought my truck to TA, guess what $360 Def was crystalising simple cleaning all it needed, truck running perfect...tried giv this dealership a another chance on my truck blowing up my engine on same truck smh... straight RIPP off...

I dropped my truck off on 11/10/20 in the morning.It is Monday 11/23/20 & the work on my truck ( injector work)is still not completed.When I 1st dropped my truck off I was told,an its in writing that the work would be completed 3( business days) after my approval of the work which i gave. I then told them to replace all of the injectors (the same day of my 1st approval).I called back 3 (business days)later 11/16/20,an was then told my truck has not been in the shop as yet. It would be Thursday 11/19/20 it would be ready. I then called back on Thursday 11/19/20,I was then told I needed additional work done (they sent over the estimate for the additional work I looked at it an said no).I then called an spoke with Patrick an explained that I just wanted the original work done that I was quoted for. I was then told it would be Monday the work would be completed.It is Monday 11/23/20,Ive been on the phone with freightliner this morning. I was told to call back at 3pm. When I called back I was told they have to find the shop forman to get an update, they would call me back. I never received any call back, I then called an spoke with Patrick an was told their finishing up it should be ready for a test drive tomorrow.3 WEEKS OUT, IF THEY WOULD HAVE TOLD ME THIS IN THE BEGINNING IT WOULDNT HAVE BEEN A PROBLEM. BUT TO KEEP PUTTING ME OFF AN LYING ABOUT THE WORK THAT HASNT OR CANT GET DONE IS RIDICULOUS. AN WANTING THE SAME AMOUNT OF MONEY FOR THE WORK THAT IS STILL NOT REALLY COMPLETED. I KNOW I WILL NOT BE BRINGING MY TRUCK BACK HERE FOR SERVICEAn DONT GET ME WRONG I KNOW THINGS ARE A BIT DIFFICULT RIGHT NOW. BUT YOUR STATEMENT SHOULD NOT CHANGE WHEN IT COMES TO THE SERVICE YOU ARE OFFERING A CUSTOMER.Update 4/26/21,I just picked up my truck from freightliner everything seems to be ok. I would like to thank the receptionist that check me out an for acknowledging my previous review. An inquiring about the issues Ive had. THATS HOW YOU DEAL WITH A CUSTOMER.Update. i had to take my truck back to the Freightliner in Norcross,on Monday the check engine light came back on an the code is say its the #2 injector.It is now Thursday 4/29/21 i am still waiting to find out what the exact issue(s) are with my truck.Hopefully i can know something before the week is out. Then see how long it will take to finish the work.Ill keep you guys updated.Ok Im a bit late on the update, but to keep it short. I had to go an get my truck back from freightliner because they took about 2wks to just to give me an estimate on warrantee work+some extra.Anyway was EVERY DISSATISFIED with their services.I paid the labor onmy warrantee work an took my truck to another shop where it was finished in 1 an a 1/2wk.I would also like to add WHEN I HAD ALL 6 INJECTORS CHANGED 5 MTHS AGO THEY DID NOT CHANGE THE HARNESS WIRES. When i asked why (THIS IS WHY IM BACK 5 MTHS LATER ACCORDING TO THEM.)No one could tell me i was told by the shop manager that he would look into it but never herd back from him.This is why i decide to move the truck. The run around an put8the customer off or to the side over an over instead of JUST BEING HONEST WITH THE CUSTOMER. I hope things have changed up there,but i hope an PRAY I DONT HAVE TO TAKE MY VEHICLE BACK THERE FOR ANYTHING.

Pete is the best. Excellent customer service

They take forever to answer the phone in parts department, and service department also was horribly slow. Last place I’d go in the Atlanta Metro area.

Beware! We took our truck in for a factory recall. They found two other problems that we did not have when we took it in there. Then after picking it up we saw body damage and a broken mirror.They said it was like that when we brought it in. It absolutely was not. They said it shows on video, but you cannot see the mirror unless you are standing right in front of it, between the door and the mirror arm. Doubtful that they have video from 5 weeks ago. Of course they did not show us this video.They charge $162 per hour for repairs. They charge an extra 10% for the cost of doing business.They charged $3.00 per gallon for gas but could not produce a receipt.Lee Dunlap has an answer for everything.Stay away! Sooner take your truck out of state than bring it here!

This place is amazing to fix your truck. They were very professional specially the lady up front Yanie. She was very courteous and very friendly. I was very satisfied 200%. They offered my a very nice lounge upstairs while working on my truck. I recommend everyone to do business with them. Way to go and thank you so much Yanie.

Busy shop Good service

I took my MH here to have my air brakes repaired. They are extremely busy and will get to my MH on tomorrow. Once the repair is complete, I will post a better rating. The staff is very professional and friendly. I foresee a high star rating for this location.

They worked on my bunk heater under warranty last year told me heater works fine even though it runs 5 min and stops every time they need to fully test their work after they complete it. Take your truck to their Jefferson location those guys are much better.

Guaranteed me a dump truck that was DOT ready. I had to spend over 1100 on repairs to pass inspection. I was told to send them the bill. when i did they only wanted to pay less than half. Shady people. Small claims in my future. i guess i should have checked reviews before dealing with them.

If you need your truck repaired with urgency this is not the place to go.

I went to pick up a truck and it wasnt ready but the staff made me feel at home and were super cool about trying to get me back on the road. Highly recommend this service. Good people here.

Work too notch people awesome Chad in service did a awesome job and yanna was outstanding will definitely come back

Im not sure if they are understaffed or poorly trained. Our repeated experience with the service department has been so bad-we would not buy another Freightliner. Placed on hold after I said I could not-did not want to hold. If you allow it-you will be on hold forever. Promises to return calls or provide updates are broken. After a while-all trust just isnt there. I fell sorry for the employees-as this must be an awful work environment-so many angry customers. Freightliner corporate must not care at all.Check out is an absolute mess.

GREAT PEOPLE TO WORK WITH.ALWAYS PROMPT IN RESPONDING AND ADDRESSING ISSUES.

I only ever call them and rarely can get through. I only call them when absolutely no one else has what I need and cant wait to have it shipped.I have David Hoods card and it says he is a parts expert. I finally got him to answer the phone after five calls and asked how long people typically sit on hold. His response I dont know, Ive never called and asked for parts before. He told me to just keep holding and hope someone answers.

Let me start off by saying this Saturday team (Brandon, Lee, Yanie)made a really bad situation bearable. I called to get on PM service and was told the wrong time of operation to the wrong cost of the service. Hundreds of dollars off. This tram worked with me to get me taken care of so I could keep my schedule and helped me with the cost of the misrepresentation of another employee.Thank you Saturday team!!!Ray Jones

GO Somewhere Else!SLOW, UNRELIABLE, and I now have serious doubts about ethics as I was told last minute I needed hose replacements because a house was broken, on a Truck that came in on its own power ? It went in for cracked reservoir tank . Striped bolts on the radiator is a common problem on Freightliner Cascadia and the tank can not easily be removed . I Purchased and brought in a reservoir tank.. 11 hrs later.. they said replacement tank was cracked as well. I was told 8 hr to replace the reservoir and radiator. I didn’t receive any up dates till the end of day when I had to book a hotel overnight because they couldn’t finish the work .GO SOME WHERE ELSEI would have but they were the only local shop that had the radiator on site.

Extremely satisfied with the service my company received. Sa: Ayanna, was awesome, as well as A.s.m: Lee and Sa: Pete. Thank you for the great service we received.

I would definitely like to share my experience that I had with the dealership this morning and it all started with a very kind voice on the other end of the phone.Yanie answered the telephone in the service department. so, I explained to her that I was close by and was broke down and was in need of immediate attention. I explained to her my situation. She asked me if I could get the truck there so that she could have one of her mechanics look at it. She called me back and told me that it would be most likely the end of the day before I can get my truck back..Just a few hours went by and she gave me a call and told me my truck was ready to be picked up.. I asked her how she fixed the truck so fast, and thats when she explained to me that she had a magic wand LOL. I knew that to mean that he had an excellent team behind her and was able to provide me with excellent customer service.Little does she know how much she helped me, a small business owner, out, trying to stay alive in the middle of the covid-19 crisis, here in Atlanta GeorgiaPeople like her and the team at Peach State, are the kind of people you definitely want to do business with..Thanks again, Yanie

The Norcross Location is the worst place to buy a truck. These guys are NOT helpful when looking to buy a truck. They look very unconcerned. When you get to the office they pretend they havent seen you. I think they are racists maybe my color got something to do with that. They will never work with you on the price. None of them is good. Dont buy from them. Go elsewhere since they are not the only truck dealership. Peach State Truck Dealership in Norcross is Super Bad place to go.

Im really glad to having a good people at this place, management and mechanics, help me with my problems very fast and not expensive, and thanks again for that team working at Peach State!!!!...

Our truck was held here more than two months,every time we take it,it breaks down in max 50 miles. But once more we left it here,after all those s... repairs and guess what,we payed them again and they did completely nothing!!! Truck has same issues as before and it took them another month to fix it!!! Nothing was changed. Are you f.... kidding me? AVOID IT AT ALL COSTS.

I bought 2020 cascadia126 Peachstate Freightliner Jefferson, i brings my truck here for The first pm service And they gave me estimate $600 But after 5hrs waiting time they asked me to pay $1,020:74 It’s really shame they’re not professional

I took my truck in for repairs because the engine light came on. Three weeks later my bill was $3,000. After picking up my truck to take home,the same engine light came back on again. I will not be going back to this place. I lost time and money and still need the same repairs done all over.

Does anyone actually work here? No one ever answers the phone or return voicemails... would be great if high grade customer service came with the high price dealer parts!

The part departments was very professional and helpful. Martin really took good care of us. EMA Transport appreciates it a lot.

Nice driver lobby got us in fast

If I could give this place negative stars I would. My husband brought his truck this past Monday for one thing and by Wednesday when he went to pick it up all of his lights were on, on his dashboard. Not once did they call him about this issue. They just parked it and when he got in he had to tell them it was a problem, as if they didnt notice. So Wednesday problem wasnt fixed until Friday and when he got back into his truck on Friday another thing is wrong. Now they have to order a part that wont be available until next Tuesday. Its like theyre purposely creating problems that wasnt a problem before. AT ALL COSTS PLEASE STAY AWAY FROM THIS PLACE!!!! THEY WILL DRAIN YOUR BANK ACCOUNT AND KEEP YOUR TRUCK FOR WEEKS!!!!!

Definitely not recommending this location for your truck service.I have a 2020 freightliner Cascadia has only 60,000 miles the check engine light came on and go back off after 24 hours and I have some coolant contamination in the coolant reserve tank and coolant color changed from pink to a little bit darker. and my radio is stacking or freezing on the channel you cannot change the channel or turn on the volume up and down .So I dropped my truck here on Friday 11/22/19 and I asked them when you will be able to check my truck they said maybe tomorrow or Monday and I checked with them the next following week every day calling them and still it’s not ready each time they are telling me they are in processing and getting feedback from Detroit. And finally on 12/4/19 I called them around 4 MP they said it’s ready to go. I went there on 11/5/19 at 1230 again the said finishing the paperworks right now which was not ready I went check my truck it was look the same as it was befor.Didn’t change the coolant!!!The told me to leave the truck there again the will check.and still is not fixed and today is December 12, 2019 it’s almost been here for three weeks.How we can make the payment if the hold your truck for 3 or more weeks. Just for the coolant issue.Finally the called me on 12/23/19 and said your unit is ready. When I came to the dealer to pick my truck it won’t starting I called their mechanic he looked and primed the truck it start he run a load it will get normal.I run about 1600 miles it won’t get better each time I should down after an hour won’t start I have to prime it.I toke it back to them on 12/31/19 they work for 3 days said tighten the fuel lines and changed the filterIt’s good now on 1/3/20 called me it’s ready.I picked it on the 1/3/20 which was Friday at 1745 and toke to my parking lot on Monday 1/6/20 I came to work it won’t fixed. I called them told them still the same problems. They told me bring back.So i needed to work I primed and start the truck and work the week.Here I’m back here at the dealer 1/9/20.Let’s see what they going to do next..

( Go see Pete... He will help you with all your truck needs...( Big trucks and Motor homes

Bought two trucks, I regret it.Their service department is very unprofessional.

Updated: After taking my rig to another Ford Service Center and discovering they couldnt fit it in their bay (why they didnt think to ask me about this in the first place, I have no idea) I started calling every Ford service place in GA and TN. Seems there is a lack of technicians everywhere. This is clearly an effect of the growing popularity of RVs &the service and campground market not keeping up.++++Original postIts a nice place. The Service Advisor, John Weaver was also very kind and professional. The light trucks service manager, Chris, was also pleasant and professional.Its the workload to technician ratio in Chriss department that earns the 3-star. After waiting 10 days to have a diagnosis, I was told it would be another 3 weeks before they had a technician available to fix the problem. Parts, I was told, were not a problem to get.So...if you go here, make sure you receive information on their queue and potential wait time to get your RV (home) back.

They are the worst!

The service department is the worst. We have had multiple bad experiences with the careless service techs. Recently we ordered a harness to fix our electrical wiring. We wait 6 weeks for it to come in. Once it came in we dropped out truck off for two days . On the second day the truck is there they call us to say they have the wrong harness . Not only did they waste my time but they cost me to loose business.

Our experience can be defined simply as unbelievably inadequate customer service. We brought our 2015 Freightliner box truck into this dealership for a new starter. This would be the third starter we have had since purchasing the vehicle. We were informed that this starter would be covered under warranty as it lasted for only four months. After work was completed. we were told that a mistake was made and the starter would not be covered under the warranty. After an extensive debate we were able to get the price reduced but still had to shell out a lot more than expected to get the starter replaced. Mistakes happen but customers should not have to pay for them. Hopefully this starter lasts longer than four months.

WOW THE WORST SERVICE DEPT NO CLUE WHAT THEY DID .IM GOING TO GO SOME WHERE ELSE. PART DEPT IN BEST FRIENDS RD IS COOL.

I found out the hard way. They guess.....on purpose. STAY AWAY. If you ignore this...you probably want to get a email trail started with store manager. Then you are putting them in a bad spot to lie. But just BEWARE, they will put you out of business for waiting alone...returning next day....rinse...repeat 3 days later. We working on it...when its in the parking lot type practices. SMH

Other than waiting 5 minutes before being greeted. Night manager was cool and helpful.

No use stoping there,waste of time

Tried to call the parts department for over an hour no luck you have to let the phone ring for what seems forever before they answer dont know what they doing but they sure as hell are not working

Great service. Good staff. Ben on 2nd shift extremely helpful.

Bad practices here. Just like the last commenter. They tell u after diagnosis this...needs...that needs. Then keep your truck for extended periods if time. Unless you have a large Fleet Contract with them. On top of that, they dont have all the right computers to test. Go to your engine certified repair shop. Not this dealership that knows nothing about Detroit Diesel. I found out the hard way. They guess.....on purpose. STAY AWAY. If you ignore this...you probably want to get a email trail started with store manager. Then you are putting them in a bad spot to lie. But just BEWARE, they will put you out of business for waiting alone...returning next day....rinse...repeat 3 days later. We working on it...when its in the parking lot type practices. SMH

Do not have your truck and trailer towed here. They have no trailer parking. And really dont care that u were towed there for repairs

Nice people. It was clean. They need recliners not just chairs.

Got Charged about $7k for a trubo replacement and a DPF filter cleaning after them having my truck for 3 weeks. Got back on the road & my truck wouldnt stop asking for a regen even after doing one. They offered to tow the truck back to the shop for free in which I ended up getting charged $470 less than 20 miles. Then they told me I need to replace all 6 fuel injectors for and addition $5k. Got fed up and took it to Cummins off of university Dr south ATL. Within a day, Cummins had figured out the problem was the EGR valve and my fuel injectors were fine no replacement was needed. FREIGHTLINER NORCROSS will delay your truck for weeks and try to charge you on parts that you dont need. AVOID TAKING YOUR TRUCK HERE. WORST CUSTOMER EXPERIENCE EVER!!! HORRIBLE CUSTOMER SERVICE!!!!

Pretty honest shop.

Very helpful. .professional. .knowledgeable and friendly

Took my truck there to get checked out for check engine light and misfire.freightliner came back with ecm harness asm harness then 6 pack of injectors valves adjusted in the mist of all that lack of communication tech not doing good work rude staff and one morning I come up there my door is left open outside all night paper work blew out truck didn’t get paid for run. I leave my truck in ur care and this is what happen so I call to check on my unit day shift and night shift not on same page with stuff. John informs me saying ur truck is going on test run ok still no call back all day then night shift say truck is ready then next day day shift say no still misfire so it take 3 weeks almost to put ecm injectors and valves adjustment then they give me my unit back dip stick broke and ticking sound coming from engine after paying 5000 so they take truck back and then say o ur injector tablet is broke are u serious and they want 675 extra dollars but I’m the only one who heard ticking sound crazy

Horrible customer service and took WAY too long for a repair. Only going back for warranty work on the rebuilt motor.

Ive order part on friday came to pick up on Tuesday they didnt received or didnt place the order . Didnt get any reasonable explication .. get conclusion your self !?

If you can AVOIDS THIS PLACE OR YOU WILL GET HEART ATTACKS. Bad bad bad

If you have time to wait for weeks and your problem will be never solved, WELCOME!Plus be ready for EXPENSIVE SERVICE!RUDE AND NOT PROFECIONAL CUSTOMER SERVICES!Manager who is always not reachable! If you leave a Voice MSG, he will never call you back.RUN FROM THIS DEALERSOP!

Great staff great trucks for great prices

This is the worst device center ever to deal with. 4 hours to tell me they didnt have the needed parts. Meanwhile their techs are sctewing off in the parking lot. Wrecklessly driving someone elses truck in the parking lot.

I didnt have a good experience.

I called the Ford/Freightliner dealership in Norcross GA (Peach State Truck Center) for a quote for a 2500, 170 WHEEL BASE, HIGH ROOF, EXTENDED Sprinter Van. JUAN MERCED, a sales person, gave me a price of $37500.00 Out of about 10 dealerships I called that was the lowest price. Some of the other dealers told me it could not be that low and that JUAN MERCED was lying. I called JUAN MERCED again and asked if the price was for the model I asked. I repeated it twice - 2500, 170 WHEEL BASE, HIGH ROOF, EXTENDED. JUAN MERCED said yes, everything was correct.I asked JUAN MERCED for a credit application then and I wrote on top of it that same thing - 2500, 170 WHEEL BASE, HIGH ROOF, EXTENDED! So there could not be any problems WITH JUAN MERCED later.When JUAN MERCED got the credit application approved and we came to sign the paperwork and get the van, JUAN MERCED had a different model on the lot. It was a Crew Van, not a Cargo Van we wanted. But JUAN MERCED said that extra seat could be taken out and the two extra windows did not matter to us. What mattered was that it was the same extended body length. JUAN MERCED reassured me for the 10th time that it had extended body. It was important to us. The difference is only about 14 inches in length and it is not really obvious.When JUAN MERCED had the paperwork in front of us and we were about to sign it I saw a booklet about Sprinter Vans and it said that Crew Vans did not come with extended bodies. I asked JUAN MERCED about him insisting that the van was an extended version. He became really nervous and said he was going to give us our down payment back. We took the money and left.Later I did some thinking about us being able to use a standard length van instead of an extended. It was not as good but cost less money and I concluded it could work.At that point I called a few dealerships looking for the best price for a standard length van. I got one for $33900.00 It happened to be a Forest Park Freightliner. I told them I would buy it from them. Those two dealerships are owned by the same company and the price was for the same van. Norcross Freightliner refused to give up that van for us to buy at that lower price. They said I was their customer and I had to buy it from them. I called JUAN MERCED and asked him if he was trying to stop the sale. He said NO and started saying to me how not fair it was that I wanted to buy that van not from them because they spent so much time working with me. I asked to speak to his supervisor JIM THOMPSON. I asked JIM THOMPSON if he knew why we walked out the door that day. JIM THOMPSON said he did not know. I said we were about to sign the paperwork and buy the van and then we left and you never asked your sales person JUAN MERCED what happened? How much sense does that make for a Director of Sales? JIM THOMPSON asked if I was saying that he was a liar. I said YES. Then JIM THOMPSON hung up on me. JIM THOMPSON, the DIRECTOR OF SALES, in my opinion, is going to back up what ever lie JUAN MERCED tells you. I really did not want Juan Merced to make a commission on that sale. I would not buy the van from him even if he matched the price.We ended up buying from Forest Park. Once I signed the paperwork the sales person over there took it to make copies. While turned away from me the sales person used wite out to get rid of the sales persons name on the documents and wrote Juan Merceds name on there instead. Then the copies were made and given to me to keep with Juan Merceds name being in the middle of the pile so that I would not see it. Juan Merced ended up making a commission in spite of all his lies. Peach State Freightliner is a very corrupt company in my opinion.

Very nice folks! 10 stars!!!

I can’t explain my frustration with this place my truck is here for months and a half they did not fix it they send me build that doesn’t exist 3000 photos in Lake later they reduce it to 1800 they don’t fix your truck and they only try to scam you with the label of hours and all dat do not use this please do not buy from this place all of them here try to rip you off

I spent all day with them and they changed me 170.50 to remove the govern on my truck

Extremely friendly staff

For change o ring it took them three days. Horable place

Only 3 trailer parking the lot is very unorganized how do you expect drivers to get work done their truck with no were to drop their trailers

Its a nightmare here, stay away if possible !! They kept my tractor for 10 days, then they kept increasing the service price. If you get there as a cow, you will leave as a calf - they will milk you dry. ☺☺

Horrible customer service and took WAY too long for a repair

The owner will be Ashamed about his service department.

Feel they are concerned and care

Check your prices here before you buy any where, you will be shock

Went to this shop on Monday afternoon,a/c compressor locked up,was told it would be looked at first thing Tuesday,was told for 2 days that they were making an estimate would get back to me(it was a warranty part), didnt here from them til Thursday.would never bring a truck here ever again!

Very expensive, if you have other option dont take your truck to this shop i waited several hour for oil change,they charge 380 dollars for box truck, i always take my truck to other shops n always charge 200 dollars

Not the friendliest service department

Very bad service and very bad people working over there and dishonest my experience with them was very tragedy . My device don’t go to them for any reason because they idled me and my truck for three weeks and finally I decided to give up .the administration were uncooperative 😡😡😡😡👎🏼👎🏼👎🏼👎🏼

NITEMARE AVOID IT