The service was great customer service was excellent thank you for all you do.
Not sure on the mechanics but for Intoxalock they wanted me to drop my car off and were very much not understanding of time . C and P told me come whenever and it’ll be 10 mins as it’s just unplug the machine and calibrate. Would stick with c an p
Great shop, friendly staff, good mechanics/technicians, and repairs preformed properly (same repair process/spec the dealer will do) and in a good timeframe. Very honest crew and great prices!!!!! We send them a good bit of cars for work monthly. Great shop to do business with highly recommend!!!!
This is the only auto repair shop that I will go to. Above all, I have NEVER had a complaint about the work done to my van. These guys are fair with the pricing and do not compare to any other auto shop I have been to in the past.My family referred me to them and I am so happy I went there. I haven’t turned away and it’s been 7 to 10 years now.I would recommend them to anyone that needed car maintenance.You Are Welcome!
J&M Auto Center is the only place I will ever take my car to! I was assisted by José and his incredible team who were friendly, professional and serviced my car in a timely manner. The staff treats everyone like family, and I immediately knew my car was in very good hands from the moment I walked inside. Pricing was fair, and they were able to take excellent care of my car and put all of my troubles at ease. Thank you, José and J&M Auto Center!
Great service would go again every time needed
I really love the service I receive at J&M. They do great work and offer very reasonable prices for auto repair, which includes oil change, emissions or more in depth auto service. Employees are very nice.
This is the only place I will ever take my car to. Good, honest people who do amazing work. I could never say enough kind words about Jose and his team. Thank you.
Great service and friendly people
Everyone has been so awesome to work with and done such a great job on all 3 of our cars! Thanks!
Best auto shop in the neighborhood
Very good service recommended
Fast, friendly service each time I’ve been there.
Great customer service. Been a customer of theirs for years now. Fast and reliable service. You can trust that they wont tell you about more repairs than you need.
Always a professional experience when I trust my vehicle to J and M Auto Center. I have been taking my cars here since 2005 and I trust them implicitly to tell me what needs to happen. Whether its evaluating a used vehicle to purchase or servicing an existing vehicle the team at J and M has the expertise to diagnose and repair that keeps me coming back. Thanks for excellent service
One of the best auto shops in Duluth. Customer service is impeccable, certified technicians are available for questions. I have been going there for quite a while havent had any problems. I would definitely recommend.
I have been coming here for 5 years straight. I highly recommend this place. Last time I brought my car was it on a Saturday around Noon. They diagnosed my car in under a hour and told me that they will have it done at the end of the day. THEY WENT ABOVE AND BEYOND TO FINISH MY CAR PAST OPPERATING HOURS!! THEY ARE REALLY DEDICATED FOR CUSTOMER SATISFACTION!! BIG CHEERS FOR THIS SHOP!!
Nice people who got the job done well and quickly!
Good mechanic shop. Ask for miguel or jose nice guy very.
I have fixed a few cars for myself and my husband and some friends and family theyre always on point with the repairs they do they dont try to do more then what is actually wrong charge a reasonable prices I will definitely be returning hopefully not too soon just kidding Alex
Genuine and humble folks with strength in auto repair, regardless of make or model. Did I mention theyre honest too?
Very professional mechanics that truly care about your vehicles. Ownership truly values your business. I take all 3 cars, plus a company vehicle here. Im fortunate to have them.
My brake light went out when I was on my way to appointment The nice folks at J&M auto worked me in and had me on my way in less than 10 minutes. I will definitely go back when I need additional work done.
Fantastic service, front desk is the best, mechanic jobs great, fair prices, thanks guys!
I have been a loyal customer of J & M Auto for over ten years. They are professional, honest, friendly and excellent in auto repair. I have recommended many people to their shop, and all have become new customers.
The best shop in town, good honest people
I dropped my truck off because I have had ok service with them in the past. This time was not the same. They told me I needed new brakes because “the brakes were gone” they even wrote that on the receipt. They were going to charge me $606.00 to change brakes on all four tires. I said, “no thank you”. I went to the auto parts store and bought both the front and rear brakes. When I went to change the front breaks the wear bars on the brake pads were still clearly visible!! I change the front anyway but when I went to change the rear brakes they were still in excellent condition. Trust but verify this place. Less than $40.00 and one hour of work and my front brakes are done.
Take your car here. They are honest and will be upfront with whether a service is needed or if it can be put off. I dont want to take my car anywhere else.
Great service. Very fast and efficient. Prices were right.
Very friendly and explained all options clearly and didn’t try to rip me off! I will use them again.
Good experience overall. They seem experienced and they do pretty much everything.
They are always very friendly and get the job done right. Great service !! I most definitely recommend them.
I wish they were still open on Saturdays.
I took my car to them in March for multiple service work and spent almost $500. My breaks pads and rotors were a part of that work. May came and I took it back because it was grinding. The lady said that my warranty was running out. Here it is August1st and I had to have brand new rotors and breaks put on. I go back with my old parts and they would not refund my money. This dog place tells me that with 2 receipts from them, a complete diagnostic from Nissan, and a receipt from AutoZone, that I cant say the parts are from them nor the work. Straight bs! No policy printed or posted. 😡 They are stealing money from hard working people. Customer service is considerably bellow par standards. I could have had a bad wreck and hurt myself, my family, or anyone else. Find a reliable and trust worthy repair shop and save yourself some money and time. This one has no care for their clientele. Money is all that matters.....Even worse! How many times does a customer have to continue coming infor a 45 min repair? I left my car for 2 whole days your front desk clerk told me that my warranty was running out. Obviously the work had to be handled by a different mechanic who can get it done. Justify 2 receipts from your company with the work still undone. I could have wrecked my brakes were to the floor. I dont need a free conversation I paid for a botch service bottom line. No one should have to keep bringing thier car in for brake pads or rotors. I sure did request a refund on the parts that I paid for that did not get done at all. I didnt ask for free service im a paying customer. I had other work done in March that I did not ask a refund for. My total was more than $400. You all got your end of the deal but I did not. I asked for a fair refund. You cant have a warranty on parts that have never been removed.
Jose & crew did a great job...Thanks!
Great place friendly staff will recomend
Always a 5 stars service.
Good work, fair price
Great service
Great service
Great Service!!
Good but, EXPENSIVE.
Good service
I have been a client for some years (8) and the honesty of all the staff is impressive. In the house we have German, American and Japanese cars and they are in charge of keeping them in perfect condition and at prices within the economic parameters. I highly recommend it.
Excellent professional staff in all areas of automotive, very detailed diagnosis, immediate budgets and high quality in the reappearance of the vehicle.
Experts in all kinds of cars when it comes to jeneral mechanics