We are brand new customers of Vision Computers and have been very pleased with the purchasing process and the continued excellent support.We had a network issue that I called in about, with extremely fast pick up of the phone. Dan the service technician started working on the issue for us several days ago. We just finished the project and Dan did an amazing job remoting in and configuring our network the way we really needed it.We cannot thank Dan and Vision Computers enough for the excellent customer service they continue to show and we highly recommend them for any computer needs you might have.

We have purchased our computers from Vison for years and always return because of the level of support and responsiveness we always receive! They are are always there for support beyond just the sale - we would recommend them to anyone for their reliability and consistency!

I have known about this company for a few years and recently decided to have them as tech service on my home computers. Great choice and they are amazing. No delays or holding on the phone. They do a great job and you should try them as well. 5 Star service for sure!

I bought a computer From Vision Computers in August 2021. I had it customized before purchase. I was able to pick it up 4 business days later. I Contacted customer support for help and they picked up on the second ring. Harry from Vision Computers took control remotely and talked me through the entire installation process of Windows Office 2019, wireless keyboard and mouse, and an external DVD drive. The process was enjoyable, fast, and instructional. Vision computers is the first company I bought a real computer from and would buy from them again without question. EXCELLENT customer support. Dont hesitate to contact Vision Computers. Customer service and support after the sale was great.

Dan was super in helping me today. I hope that when I need help again that I will be lucky enough to get him again. Thanks Ray Wofford

My company has been using Vision Computers and there maintenance service for at least 18 years and there is nothing like calling tech support and having someone there that actually picks up the phone and begins remote access to fix the problem. This is very rare at this very reasonable yearly fee. Thank you for the many years of service and keeping my computers running.Roland GouletSullivan Glass

Had a malware issue and called Vision. Dave cleaned up the issue in short order. Very professional. Scanned my machine and got me up and running quickly.

The experience was very helpful. All my problems were addressed and fixed to my expectations. My technician was very kind and helpful.

I have used this service for a number of years. When I have a computer issue, I can trust them to solve it for me in a timely way. I highly recommend them.

Vision Computers has the best service techs in the business. I have not found anyone who can even come close to matching their service. Oh, I also love the product we purchased from them. It has all the functions we need to get our work done. Great Job Guys !!!! Thanks!!

We have used Vision for more then 10 years and have been very happy with the service and products every time.

I am a first time Vision Computer customer. Dan did a great job with remote diagnostics and clean up on my computer. Im so impressed that I agreed to sign up for their annual program which includes weekly maintenance and tech support if/when needed. Finally, no more SLOW computer, and now a relationship with a reliable, trustworthy tech firm that is available when needed! Thank you

The staff at Vision Computers are AWESOME! They price beat all of the other competitors. The service has been extraordinary. Only had one problem so far and the issue was on my side. They are very responsive and very knowledgeable.

Excellent service and assistance as always! I highly recommend Vision Computers and their team!

With over 20 years of dealing with Vision Computers, I have never had anything less than exceptional service. The tech support is second to none. Good wishes to Vision Computers for the future!

Great option for retirees that have been supported by IT departments. This is like having my own private IT department available whenever I have a problem. The service is prompt and the customer service is great.

Victor was courteous, prompt, and extremely efficient. Excellent customer service.

I cant say enough good things about Adam and Vision Computers technical support. Adam ( the technician who worked with me) was able to identify the problem immediately and explained it to me in non-technical words that I could understand. He was courteous, spoke clearly and was patient answering any questions I asked. He was persistent and worked on the computer until all issues were resolved. I have switched to Vision Computers for their annual contract for technical support after having using another vendor for many years! Great work and help!PW

David Did a great job Setting up my computer. He was able to clean up somethings and load Microsoft Office. I also got their Computer Managed Service which I think is a Great value. I can call anytime and get help for any issues I have. Thanks so much for your help& this service.

This is the BEST place to get a desktop or laptop computer! Ruby, the account manager, knows exactly how to help you get what you need. Tech support is also outstanding. I have never had any difficulty getting someone to answer my call promptly, and their help has successfully solved every problem very quickly.

Ordering computer online was extremely easy. Staff explained things when we picked up the CPU with keyboard and speakers. David was patient and gave directions clearly to install Microsoft Office on the computer. The staff at Vision are professional and polite.

Buying my computer from Vision Computers was one of the best decisions I have made. Their ongoing support is something that I have never experienced before. I am so grateful that I am their customer. Dont hesitate to buy from them- they are the absolute best!

It was necessary to call Vision on 15 October 2021. David answered after one call. He was very professional, questioned me about the problem, took control and fixed it. After the task was complete, he called me to review what was done and I was good to go for using the computer. Great work!

Sorted out our issue promptly and squared us away.

They pick up the phone immediately and begin solving issues. Just that simple. 5 star

The reasons I buy from Vision are that one, they use quality hardware. And two, they have excellent phone support when I need them. They also dont make me wait forever when I call them. Its usually about 15 seconds and the technician is solving my problem.

I could never thank David enough for the help he was for me. As a very senior citizen I some time have issues with understanding technology (like all the time) but he was very patient as we worked through a very complex problem with Microsoft Office. Never, ever condescending to me for some of the stupid things I asked him about. He called me back at my convenience to finish working on the problem as it was late yesterday when we got started. His help was above and beyond service, and quite honestly that is all I have ever received from Vision for the last 5 years, as just a simple little computer owner, not a massive corporate giant. Thanks David and thanks Vision.

I was having a problem with my printer. I called Vision Computers and spoke to Mike. He was great. He diagnosed and corrected the problem quickly. I am very happy with the service I got.

This was the second time that I called for help. Both times i received immediate help. no waiting, and the person was professional, courteous and very knowledgeable and helpful.

Vision Computers never fails to deliver on their service! They figured out how to get my old computer up and running again! Thanks so much!

The instructions were simple and easily understood.

The sales process at Vision was very easy. Ruby was very helpful and knowledgeable. We had to call tech support to help with the gaming lights and they answered the phone within seconds and answered our question.

My call today with Vision Computers was very pleasant setting up my Microsoft on my new computer. The representative was very informative and patient with me.Thank you for the great service

Very quick and efficient solution to my problem with office. They are always so good, responsive and courteous that there would be no reason for me to ever consider using another company. Thanks

I had a concern over a spam/fishing email that I got several times over a coupled days. Adam at Vision Computers did an exceptional job by checking my computer remotely and the problem was solved very quick. Ive been a customer for almost a decade and I wouldnt buy a computer from anyone else.

All of my dealings with Vision have been very professional, from the original sale to 2 sessions for help. All has been good . Ron Hira and your technician, Sam were excelent!!Thanks, Tim Smith

Excellent customer service. So patient with me and knowledgeable.

Review by Doris Smith. We are very pleased with the help from Adam to day in recovery of our computer data and restoration of our computer functions. It was a great experience working with Adam, whose expertise was excellent and he patiently explained everything he was doing.

WOW!!! In less than an hour Adam from Vision Tech had my computer up and running for me. You dont know how long it would have taken me. Im so THANKFUL for the Service Vison had offered me. Im so glad that my husband heard their ad on the radio. Thank you Ruby for setting me up with the awesome comupter.

Excellent support! Very nice, patient, and knowledgeable gentleman!Many thanks and much appreciation!

He helped me to install Microsoft word and I am grateful.

I just got off the phone with Adam who solved my computer issue. As always Vision was Johnny on the Spot. Well worth the money.

Been using them for years for our company, very helpful and can solve almost any issue with just a phone call. David is awesome and even made several calls after the issue to make sure it was resolved!

Was referred to Vision Computers from a friend. Remote Tech Support subscription! So much better than the last time I bought a computer from Best Buy. Great sales team AND tech support. They custom build the computer you need. You wont have worries if you buy from Vision Computers.

Called Vision Tech support with question concerning an email I received that stated my email account had been compromised and if I didnt send $1,500 they would release my account information to everyone. Vision Tech Support looked at email and ran a few quick checks and assured me that the email I received was a scam and I should not do anything. The Kaspersky Managed Antivirus that I have on this computer had worked. Good product, good people, good company . I am a very pleased customer.

This is the second computer weve purchased from Vision Computers. Their computers are always reliable and work perfectly with our needs. The customer service is fantastic! Id recommend buying from Vision Computers.

My computer was running very slow and I called Vision Computers who we have a contract with. The tech answered my call right away and immediately started working on my computer. It took a few hours of diagnostics but now my computer is running much faster. Highly recommend!

Technician Fantastic service thank you Its been great

Visions employee, Sam, was very successful at solving my tech. issues. THANKS, Sam and Vision! Keep up the excellent work.

The service was so helpful and professional. I will call Vision Computers every time. Thanks!

The service was very thorough, and done right away. Adam knew what he was looking for and cleaned up my files. I am expecting all to be topnotch from now on! It is nice to have people we can depend on who know what they are doing! Thanks! Catherine Guilmet

I definitely think a lot of these 5 star reviews are fictitious. Just went in to see if they could repair my laptop. Could barely get a phrase or sentence out, the man told me it would cost to much for the repair that needed to be done. Was just left with the feeling that he didnt want to help me, who knows the real reason why he was so short. But by the way he looked me up and down and rolled his eyes, I somewhat assume it was because I was black. So 1 star for yall 🤷‍♂️

We purchased several computers from here for our office. The hold time for tech support is short but its misleading. Something changed & suddenly we lost all network connections & the computers could no longer communicate. Vision doesnt count this as tech issues so they tried to charge us on top of our annual support fee to fix our machines.The biggest issue I have is with the annual service renewal. Every time our plan is set to expire we receive endless calls from multiple reps at vision. In one day alone last week I had 2 missed calls, a voicemail & a text all before 9am. Later in the day another rep starts calling us repeatedly. They dont understand or care when I attempt to explain to them that our customers take priority & that Ill get back to them when I have a free moment. They continue to call & text so frequently that Im considering taking all my business elsewhere

Support from Vision Computers is always top of the line. They respond quickly and dont leave you until the issue is resolved. In this instance, Adam was superb and fixed my issue within minutes.

Very reliable, proactive and knowledgeable...highly recommended for any level of technical challenges.

I have been a customer of Vision Computers for approximately 15 years, and value their service. Their products and technical expertise have served me well and I appreciate their work. We always subscribe to Visions computer maintenance and virus/malware protection programs and are very pleased with the results. Thank you Vision Computer for a great job.

I called Adam and he got right on fixing my computer to take out the junk and make it run at top efficiency. I thank him so much for getting this all done so quickly. Vision Computer company has been wonderful. Thank you Adam.

I purchased a new computer with Vision Computers and can tell you that I have owned many computers over my life but this was a very wise choice.To be able to call tech support is the best service. I would highly support this company.

My company Document Pros has been using VISION COMPUTERS for 2 years. We always get excellent customer service and they ALWAYS resolve our computers issues. I highly recommend them.

For years we been using Vision Computers, and highly recommend anyone buying a computer must use Vision! They respond every time with the answers needed to continue on. Thank you Visions!

Vision Computers is always a pleasure to do business with. Any issues or service we need is always corrected. The service is professionsal, quick, efficient and the technical support members we work with are always courteous and helpful. Nancy B. Moore

Called because I kept getting a notice that my computer was having a blue screen issue. Adam worked on it and resolved it and took the time needed to make sure things were functioning well and were up to date. Great service!

The support techs perform weekly clean up and fixes and are able to explain any fixes that are needed to keep my system running well!

Extremely helpful with my Dell Inspiron 15 7000 issues. Quick in finding problem.

Adam in Tech Support helped me today, and as always, took care of business. Im so grateful to have such technical wizards helping me. Thank you Adam.

Within minutes of calling the helpful technicians at Vision Computers went to work addressing my concerns and fixing my computer. After all was completed, David, gave me a call to let me know what was done all was finished. Vision Computers have been spot on every time we needed assistance.

I have been a customer of Vision Computers for over for both hardware and managed monitoring service for over 10 years. The support through their managed service is excellent. The staff at Vision is always responsive. They access my computer online and address any issues I have. It allows me to not worry or spend time trying to deal with computer issues and use my time more productively on my business. Highly recommend Vision Computers.

Epson Scanner was not working . Epson Could not help and Vision solved the problem Quickly

Sam was very helpful in solving my internet connection problem. He was very knowledgeable and patient. He alsot took the time to warn me that Vision Computers does not call its customers to log on to their computers, and told me what to do if that happens. Thank you very much.

I was having significant difficulties with the performance of Solid Works 3D modeling software. At one point prior to calling Vision tech help it looked like I might have to either get the computer repaired or possibly purchase new software. But as usual, Vision Computers Tech Help saved the Day! Adam did a great Job for me. My computer needed some major updates that he took care of. He then gave me a follow up call to walk me thru a couple more minor updates. He never promised this would fix the problem, but thought there would be a good chance it would. At the end of the day, everything appears to be working correctly now. thanks guys! this one repair made the annual fee more than worth it.

Thank you much!I bought a new laptop from Visions a few months ago. They were very helpful explaining changes in the HP product, getting me a scanner, and just plain ole everyday helpful, which so many businesses are not any longer.Their excellent tech support fixed a problem for me that even my guru grandchild couldnt fix!

Wonderful customer service and so helpful!! So happy to have found Vision Computers and continue service with them! I have the fastest computer Ive ever had and Im in love!

Adam was great and most helpful. We only trust Vision Computers for our office.

My thought and satisfaction with vision computer support was very helpfuli am so happy that i call to set up tech support with the company i have known about them since the 1997 and i am so happy that they are still around.the tech that help me today was very knowledgeable and patient.

I am not a savvy computer person & thats my reason for buying my computers from Visions & why I contract every year with them for there Tech support. Nice folks & have always been there when I needed them for past 15 years !!

Technician was very helpful, courteous and solved my issue!

Thank you so much for helping me with Loom. I always purchase computers from Vision because of your customer service.

I have been a happy customer of Vision for many years. I have purchased computers from them and always used their technical support services. Their support is second to none. As a small business owner who uses both business and personal purposes, I highly recommend Vision,

Technician was great. I called with a keyboard issue and he had me up and running in no time.

Vision Compiters did an outstanding job today helping with the Mcaffe popups Now computer is working Wonderful

This company gives great service!

I called this morning and they answered immediately and began work to straighten out a problem I was having. The Vision Tech corrected the issue promptly and also cheerfully helped with a few other problems that I was having (even though I should have been able to fix them myself). I have been using Vision for over ten years and they have never disappointed.

Vision Computers is prompt to respond. They are always nice and get the issue resolved!

I have bought 3 or 4 computers from Vision - excellent products, excellent service, excellent tech help! Wouldnt buy anywhere else!

ADAM IS CURTEOUS AND EXTREMELY PATIENT WITH ME, AND I THANK HIM FOR THAT

I HAVE BEEN A MEMBER OF YOUR PROGRAM FOR MANY YEARS. YOU HAVE BEEN SOMEONE WHO HAS BEEN A PARTNER WITH MY SMALL PROBLEMS AS WELL AS LARGE. EVERY PERSON THAT I HAVE WORKED WITH HAVE BEEN UNDERSTANDING - POLITE - EAGER TO HELP - PATIENT - KNOWLEDGEABLE AND POLITE. I AM FORTUNATE TO HAVE FOUND YOUR COMPANY - AND I WILL CERTAINLY CONTINUE USING YOUR GREAT SERVICE WHETHER FOR A SMALL OR LARGE PROBLEM. YOUR PEOPLE ARE ALWAYS EAGER TO HELP. THANKS FOR BEING THERE -- DON MALCOLM

Prompt tech support from the initial setting up and detailed explanation

Adam was so helpful and courteous. I am a handicapped elderly person, and he went the extra mile to help me solve my computer problem. Thank you!

We have worked with Adam before. He is extremely knowledgeable and is a great resource when we have questions about our computers.

Technician was excellent. His clarity and calmness while solving my problem was wonderful. GIVE HIM A RAISE. We dont want to lose good people.

As usual, Vision Computers provided excellent service and addressed my concerns. This is a top notch organization and I have been very well pleased with their support.

Had a little problem with the computer after I reconnected it (after rearranging my home office): Nothing associated with MS Office would open or act right. I tried my very limited arsenal of fixes and finally broke down and called Vision Computers Tech Support. Ive been a subscriber for a number of years (after they built my wonderful computer!), but never had any issues that required their help. Adam answered the phone before I could get me headset on and after explaining what happened, he logged on to my PC and went to work. Within a few moments he had figured out what the problem was and solved it. The entire call from start to hanging up lasted only 10mins 7 sec! FANTASTIC!!!!!!! Adam was very calm and polite and knew his stuff. This is the reason why I have used Vision Computers for quite a while now and they are the ONLY people I trust for looking after my PC. Im thinking about getting a laptop soon and when I do itll be from the wonderful and knowledgeable people at Vision, for sure! Love them!

Fixed problem right off the bat. Thanks for all your help.

I started with Vision Computers a few months ago and have been very satisfied with their service. David and Adam solve software & network problems in minutes that used to take me hours to solve. I highly recommend them.

Vision computers is the best. They are always there to help you. They keep all of our computers in tip top shape. Love them.

Bought my computer a year ago and just renewed the maintenance and virus protection service today. Havent had a problem with my laptop and it runs great.

Peace of mind, help the minute you need it, clear, understandable directions to deal with problems, and completely professional, FAST, knowledgeable service....truly worth the investment we made getting our computers from Vision and using their services!!! Really appreciate the friendly, professional, patient way in which our calls are handled. Couldnt be happier.

I had several computer issues which Sam cleared up very quickly and completely. The service that I have received from Vision Computers has always been excellent.

I had a problem today trying to respond to an email. My response email could not be sent. I called Vision and spoke with Adam to find out what the problem might be. He assured me that antivirus was working. We sent the email response via another email program. It seems like there was a server problem at my preferred email provider. Adam was thorough and professional. He ran a check for malware and I was back to work. Outstanding.

Sam was my service agent. What patience he had! He spent time with me to set up my new laptop. There were so many glitches in the process, that I got frustrated. but he remained calm and patient. This is the 3rd computer I have bought from Vision, but the first lap top. I love their tech support. It is why I drive so far to buy my computers from them. First rate service and first rate computers. My last computer lasted more than 9 years and it is still going. I just needed to upgrade for speed and applications. Thank you VISION.