I ordered lunch at the Waffle House in sharpburg ga like I always do this is what they serve me and when I call back and stop by the to talk to someone no had any concerns about the situation I left my number for the manager to call be about the situation they never did blood was on the food did see it til the food was gone they had the sandwich turned down so you couldn’t see if very disappointed with this company

Store #1026 in Ft. Gordon, GA has gone straight downhill recently. We have been going there for over 6 year sometimes 3 times in a weekend like our last visit and zero complaints. Was there again on 10/23/21 and it was a joke, 2 waitresses cant clean but 1 dirty booth in 15 minutes and it was cleaned for a friend of the waitress and seated just 1 person, the friend. The so called manager was 6 feet from a dirty booth and was too lazy to do anything but occupy space and very loudly holler about being busy! Did not move one inch to help for the 15 minutes 5 people waited with him standing 6 feet from a dirty booth. Epitome of lazy! So 2 out of 7 booths empty and 9 chairs/stools empty with 4 staff working is so busy they cannot in the 15 minutes we were there clean a booth? According to my calculations that is only 70% of booths in use and less than half of the other seats in use due to laziness and with customers to fill them waiting, and waiting, then leaving. I doubt any of this crew have ever worked in an actually busy WH. I feel they leave things dirty to reduce their workload....and in turn reduce their tips and profit for the store. 3 of us walked out after those 2 employees outbursts and incompetence. We (2 of us) ate at Cracker Barrel 2 blocks away and will stay away from this WH for 3 months or more to see if the owner can clean house.

Went to the Waffle House in Springfield, MO off Hwy 65 - OMG the worst service EVER and not to mention how disgusting this place was. There were 7 employees present and our table plus a table of 1. Our waitress was spun out and couldnt get a drink right, didnt bring all the food out and said tell me what your order was again so I dont have to go look. Literally one of the worst dining experiences ever - will never go back.

On, July 24, 2021 I was sitting waiting on my order @store #2376 612 Jefferson Hwy in New Orleans, La. A young lady with the orange hair blew her nose behind the counter in the in the food preparation area. I walked up to her and stated to her in a manner that no other customer would hear, she immediately raised her voice in defense and stated that she wasnt serving anyone, but she was holding an ink pen and writing on a pad that other staff would be using. I immediately asked for the Manager who appeared, and from my first impression It didnt appear that she felt that anything was wrong. The waitress stated to her I wasnt serving anyone, I looked at them both and then I turned to the Manager to wake her up. I stated that she is behind the counter and she blew her nose and then she picked up the ink pen was using the same pad as others, the Manager finally told her she should was her hands. This young lady walked to a table without washing her hands and started assisting a customer. I asked the Manager for the GM information, but wasnt provided it. The Manager appeared upset as well because I said something. This type of Unsanitary Behavior should not be accepted at any Establishment anytime, Especially now due to COVID-19.WAFFLE HOUSE WHATS REALLY GOING ON WERE JUST HIRING ANYBODY. I HAD TO PLACE A STAR TO POST, BUT 1 STAR IS A STAR TOO MANY. COVID -19 WILL NEVER GO AWAY WITH THIS TYPE UNSANITARY CONDITIONS

I didnt even want to give this a star. I had a horrible experience at the Waffle House on 5565 Buford Hwy. After waiting 30 minutes for my food I inquired with Betty the waitress. She stated the manager Joshua never put my order in. I asked him why didnt he put my order in and he stated I could leave if he didnt like the service here. I stated that I watched him talk rude to his employees. He said this is my store and you dont tell me how to run my store and you can leave. I said please give me my money back or food. Then Joshua called the police on me. I will be filing a complaint and taking legal action. I was humiliated and treated unfair.

I dined at the Waffle House on Beach Blvd near Hodges and my server Roberta was the WORSE! She was not attentive to my needs and did not even introduce herself. She has us wait for 15mons at the table and never even took our order. Another server felt bad for us and took our drink and food order. The server Roberta only say our food down and walked away. When it was time to pay she saw us standing at the counter for a long time and never acknowledged us. Of course I didn’t tip but she should be FIRED. I will never dine at another Waffle House and I will be contacting corporate directly on Monday morning!!

At 6:45 AM my husband and I went to the waffle house in Casselberry at 206 State Rd. 436 W. 32707. My husband is handicapped and is only able to sit at the lower counter. There were however two staff sitting at the lower counter when we entered. I understand that they were short staffed and had sections closed. There were only four customers in the entire restaurant. They did not greet us or acknowledge our presence. With four customers in the entire restaurant they were not willing to make two seats available at the low counter. We have enjoyed our early Sunday breakfast at your restaurant for many years. It seems absurd and unreasonable the staff you employed would not accommodate two paying customers.

They need to close up . Have yet to take family there 4 times and can not get it, open tables not enough working or not working as a team. Last time I will every try . So IHOP, or Dannys .

I placed my order upon arrival with Ashley. I realized the waitress never called out my order to the cooks after 20 minutes. I asked how much longer the order was going to be ready? I was told it would be another 20 minutes before she could call my order out. Really???? Ive never heard of waiting 30 minutes to provide the order to the cooks! Lakeland, TN Hwy 64

You got ride of the good coffee a few years ago now I cant have worm pie? This is crazy 😧 Ive been eating here my hole life. You dont care about your customers. I am not a happy camper.

I was at Waffle House in Phenix City, Alabama, Summerville Road Friday night. I went in with my family to get a meal to go because they were not taking calls. The gentleman took my order and I patiently waited. As I waited there were two couples that were seated after I place my to go order. The customers seated were served all of their meals and then I was serve last after waiting 30 minutes. The guy that was cooking took his time and was laughing as I approached and looked and waited on my food. The two couples where of another race as the cook so needless to say this was intentionally done. I will not be supporting this establishment ever again and my family will not be either. I did not go off because I was steaming and did not want to give the satisfaction. Very disappointed that this is still happening.

The lady just sitting there eating and gone say not taking orders empty store nobody in there and on top of that can’t even answer the phone to let people know they are not taking orders just unacceptable

I am highly disappointed in waffle Houses customer service Plus the online corporate service as well. I walked in to the location in Navarre and placed an order in person I left the store my fault for not looking and making sure everything was there but they forgot the waffle for my All-Star breakfast for my 2 year old grandson. I noticed it when I got home. I tried to call the location but they do not answer the phone anymore and make you come in physically. So I called the corporate office when I explained to the lady at the corporate office she transferred me to a voicemail that stated I can put in my opinion about my service online because they no longer offer customer service. So just so you know if you are eating at waffle House they are no longer accountable for the food that they make you, how it turns out, whether you get it all or not and corporate could give two s****. Its a shame because this was one of my favorite places to go as I have been patronizing this location for well upwards of 20 years. I will no longer be going there.

Went to the Waffle House in Blue Springs, MO last night. When asked how Id like my eggs, I responded that I wanted egg whites only to be told they couldnt do that. I dont eat egg yolks and was highly upset that your company can make over easy, hard, scrambled but cant make egg whites. I wont be back again!

Its is a shame that Waffle House want fix 1480 HVAC system. This is Mobile and we still have a warm season. Waffle House makes to much money for your employees to suffer as well as the guest.

Waffle has good food, however in the area I live in there are three waffle houses. The one closest to me closes at night and opens at 7:00 am. The other one is about 1.5 miles and they dont takeout orders and the one further away, well they wont answer the phone. I work the evening shift and get off at 1 in the morning, Im to tired to cook. It would be nice if I could go to the waffle house closet to my house to get a little breakfast. This Sucks. I need waffle house to think of their customers.

I’m called corporate! Romaine at 1995 is stealing from his own employees I have documentation he went in and took at bunch of my hard labor then they gave me three checks to fix it ! Then Romaine took my 10 tip which is against policy and stealing! Shawn said he would look into it I have proof of this conversation! He never got back to me! I want a transfer. Then after I reported him and comes up to me and says I got him into big trouble with corporate and he took me off the schedule two different times! This is considered retaliation! The first time I come complained to Brooke and she said she would talk to him!All I requested is to be at one store and a set schedule! This is unfair treatment and work conditions! I’m tried of tell you corporate what’s going on and you just relying to Shawn or Brooke and not doing anything yourself about it! This is going on for months when is it going to stop and I get my transfer? I don’t want to work at 1995 anymore

Been to 3 WHs in Stockbridge, Ga. Was told at all 3 that they could only do take out orders, because they cant get people to work and no one would show up for work. Guess they need to pay their employees better. Less than $3.00 per hour dont go far, because no one has money to leave big tips. Chick-fil-A here I come.

I just want to say I LOVE SOME WAFFLE HOUSE but this last time was a horrible experience. My husband ordered 2 sandwiches with his meal and double hashbrowns. He got a sandwich only when my patty melt hashbrown bowl came. The other part of his order was never called in and after we asked about they realized and called it in. I didnt want to wait to eat mine because it would be cold and he didnt want to be eating his and me watching. In addition I received burnt hamburger and onions on my patty melt hashbrown bowl. If this will let me attach my screenshot picture, I will. When we explain these to the waitress her reasoning was that she didnt take me order they were in a shift change. My food should have been taken back and prepared again along with waiting on my husbands order. Very disappointing.

Yall should let your employees have control of the jumebox. atleast during covid

Horrible food, ok service everything but the eggs where as black as tar including the waffle. Im a regular and the new management is shamefully unfriendly. When the mistakes are made management made me pay for the bad food and replacement food too. Ill can finally say its as bad a McDonalds and ill never eat there as long as I live. Same with waffle house

I wish I could post pictures of this place. The service really sucked if there would have been another breakfast place to eat we would have left. Nasty floors waitresses not friendly at all. My wife cleaned our table just so we could sit down. I travel through here a lot but I will not stop at this one ever again you can tell they are just here for a pay check. And to think these people want $15.00 a hour. This Waffle House in Port Allen Louisiana on August 15th 2021 around 10 AM

If I could rate is zero I would two of their employees from their Sunset point Clearwater Florida store showed up at my house one in uniform threatening me and my family. One putting her hands on me and shoving me I am 60 she is 18. local store manager did nothing but since they showed up in uniform I consider them representing the waffle house so let’s see if corporate does anything. Names Conrad and Grace. Father daughter duo.

Location #2140 Lafayette La on Pinhook Rd, I go there often once a week but lately it has been taken over by flies the last 3 times I went I didnt stay to eat. Dead flies all over the tables and they dont clean and if they do its with a dirty towel. It will take some time before I go back service is bad also when I drove up they had 3 workers outside smoking then came inside and tried to wait on me with out washing there hands. Corporate needs to do better are close it up!!!!!

Dont get me wrong I love Waffle House they need to have to go service and pick up service over the phone hire more people and give the management more hourly pay

Wanted to share a complaint I had but I guess covid is transmitted through the phones lines because I was given a list of directions to follow. Didnt file my complaint just want go back as often, of ever

Dayton - Cincinnati area off Ohio has around 6 or 8 stores and when we get off work and 430am why can I not get a single meal at a Waffle House when they all say open..Did you guys let Covid ruin Waffle House forever? If I can’t eat there at 4-5am what’s the point?

Employees are always rude. Another order messed up and I cant even call them to complain and get credit for a fn waffle. Worked all day, ran errands after and Im not running back up there. I dont care if not taking call in orders, someone should still answer the dam phone. Also, call corporate and closed but you cant even leave a message.

Waffle house on Congress Dickerson DriveIn Montgomery Alabama should be shut down! Its never open it when it is you have crackheads working there!

I cannot believe Waffle House has stopped making basted eggs!!! Waffle House used to make the best basted eggs ever.

Kelly Adams of #211 is a ROCKSTAR!!! All of the employees walked out and she’s still rocking this place. Cooking and serving. In the world we live in now and people don’t care, she’s actually there and cares about your customers!!! This woman is AWESOME!!!!

Store #2224 is the worst ever. Every morning they are close. Their out side smoking weed. 1am-3:30am in cars stating restaurant is close while they get high. Manager never says anything. Tried to order at around 3:00-3:30 I was advised that they were no long taking order well people continued to walk in and order after the fact. Upon sitting outside store2224 I and my companion witness waitresses come out and light a blunt saw me sitting there and they went back inside. This happens every single day. I work at the Omni I get breakfast every morning and every morning theres an excuse. No one ever answers the phone. Last week O was told that the register was broken and they were only accepting cash. They tried to charge me $20. Waitress was so high she couldnt function . Every employee needs to be drug tested and than fired. I will be contacting corporate first thing Monday morning. I use to work for Waffle House this is very unprofessional customer service. People who want to work need the job. May even report to fox5 and 11alive news yall suck!!!

We went to eat at the dinner at the Waffle House in Warner Robins GA at 1501 Watson Blvd and we were told that they were doing carry out only and we couldn’t sit down and enjoy a meal, we went a couple of miles down the road to the next Waffle House and not only were we greeted but welcomed to come sit down with social distance in place and enjoy a very good meal and outstanding customer service. Corporate or Individual Owners needs to send out undercover inspectors to see the poor service and bad attitudes some of the paying customers ether put up with or go somewhere else.

My friend and I stooped at this location at 9:30pm. Drove up noticed several employees standing outside by cars smoking and could hear filthy language coming from this group. Walked in sit down no one said anything to us, one lady ( we think it was lady) was kinda cleaning dishes, table we sat at was sticky, waitress saw us sit down & next we noticed waitress sitting at the counter pounding calculator adding up her tickets, totally ignoring us, after 15 minutes of being ignored I got up walked out, my friend got up walking to door, waitress said arent you going to eat, she told waitress well you need someone to take order, cook food, which no oner is here, even your dishwasher disappeared. Waitress said I told them to come in.. Horrible service/ employees

Went to Waffle House on hwy 61 Robinsville a week ago late around 12 midnight. The only employee on site was outside smoking mariwana in a car. The african american woman stated yall go on in we will be in there in a minute. We just left. Then went to one on Hacks Cross rd Olive Branch the same night. One employee doing all the cooking and service while a afican american male employee standing outside smoking. This is very unprofessional conduct at both waffle houses.

The Waffle house on Austell Road and Floyd Road was nasty. Dead bug on the window seal next to the table. Napkin holder had dirt on top of it. Food all over the greasy floor. And the food was not good. That is the last time we spend $30 for that. They waited till we sat down to clean the table off.

Me and my sister n law went to the waffle house on 1141 hyw 280 bypass phenix city, al.36867 on Friday 08/20/2021 @9:00 pm.,and the waitress that rang up our to go order was given a $3.00 tip in cash and she still took $3.00 off my sister in laws card for a tip .Needless to say she STOLE MONEY from her.The service was horrible and the food was disgusting !!! I will never go back to this location or recommend anyone else to go there .Also one of the male employees was cussing out loud at his manager that was working.

Went to waffle house on highway 31 birmingham wont ever again this one waitress named Terri was rude dont ever eat here

Worst place I’ve ever ate five people crying about waiting on 3 people and one order was a to go order. Did not get all of my food and. Hash browns wasn’t fixed all the way. One guy was complaining about coughing up blood. Will never eat here again. And 35 bucks for watered down gravey. They should shut this place down immediately

Visit the Casselberry Fl location today.upon enter the restaurant the two employees never spoke to us. The food was not fit to eat will never eat at this restaurant again.you would get better service at acirle k gas station. I Called corp office they show very poor management skills as well .

Eggs were cooked wrong food was cold were never serviced didnt get our waffles with our order and 15 minutes later Im still waiting on our waffles this is appsalootly unexceptable finally just as Im finishing my review a sever that was not even ours asked us what our drinks were and is getting us our waffles I feel like we should be compensated not only for the time we wasted waiting but for all of the food being cold and lack of service

In todays world I cannot believe that a company as old and as popular as Waffle House, would take discrimination lightly. When I complained about discrimination to Carol, her reply was she would investigate it. Gave Carol all the information and I have contacted her several times and still she will not contact me back. Discrimination can come in all forms, elderly, African American, European, or white. Why would you choose to disregard a claim on discrimination so lightly? I will never ever visit a waffle house again. You have shown me how biased of a company you truly are. Im sure there are more of us out there like me, that refuse to say anything. Now I know why. You plan to do nothing to address or change your behavior towards this action. Shame on you

See review on the store for more details, but bowling green ohio right of i-75. Was treated with such disrespect, laziness, nasty, rude, and childish behavior. To have employees not do their job and get amazingly rude when asked for just the simplest things like a refill. And another sever to bad mouth me to her friends at the table next us loud enough to hear. Like a day care but worse.

The grill staff was great but the server Suzie was not very good at all. She took the order then went outside and never called our order. The grill staff came and got my order and personally delivered it. She was very rude and never came and checked on us. And was constantly missing. But the rest of the staff was very nice and helpful.

Had the pleasure of eating at the waffle house in Phenix City Alabama this morning met the district manager as well perfect dining experience, could write a better reviewIm a restaurant manager of 25 years, very impressed

LAYLA AND CREW AT 347 THEODORE AL. BEST SERVICE AND FOOD EVER. I AM 70 YEARS OLD. FROM GA.Been to lots in every State. They have Waffle Houses.

The website and phone says theyre open at 11pm on a Friday. No answer for the phone so I made the drive. Place is not only closed but dark and nobody there... tired of driving for nothing. Mickey ds is 5 min away. Love the food but not worth the bs anymore

Extremely disappointed with the customer service I was given. I hade in issue with my server stealing from me. He changed the tip amount to reflect a higher amount. Not only did I not once get an apology I figured when I was told I would get a refund it would be for the whole tip amount. Why would I leave him any tip if he stole from me? I feel as though they sided with the liar/thief. I will not be dining in any waffle house going forward.

Worst experience Ive ever had at a waffle house. 2045 W. Spring St. Monroe, GA. I dont know who or if they do have a manager but if so he needs to be fired with the condition of that store. Had one cook and three guys. They had no clue what they were doing. Customers sitting around waiting with plenty of seats available but had them blocked off. They even put on my ticket $2.00 for each glass of water. Said WH charges that for water. I did not pay for the water.Hope someone in a higher management position can get a grip on this location or it wont be open much longer. It had turned around with Mr Hollingsworth managing it but now I dont know whats happened. The doors should of been closed for the night before service like this.

Mount Holly NC Aug 31 1 pm the whole second shift did not show up for work so the manager would only allow to go orders. What is going on they hope he third shift shows up.Everybody was walking out.

The Waffle House located on SR 200 near I75, Ocala, FL has not had AC for over 2 months. I go into that house at least 2 to 4 times a week. I feel bad for the employees, cause they have to work. With so many restaurants in Ocala that are having it tuff, cause there are people that are not working its hard. Many, many restaurants are short handed cause of covid.You would think Waffle House would want to fix the AC, and.keep what employees they have happy, and keep.what customers that are still loyal, like myself. Or maybe they dont care.

I went to WH on forest park way tonight that would not serve me because they didnt have enough help for to go orders so I went to the one in Lake City they said the grill was down for cleaning said it would be two hours ( bullcrap) So I then went to The one in morrow all the employees were sitting on the side walk the said we are not taking any orders now we are on break. Unbelievable I will not spend another nickle at any of them . IHOP here I come

Elkton, Maryland store by Crackle Barrel( Major problems )0330 FridayNote: if the health dept stopped in & saw the Dirty mess I did, they would close it down*) Messy & Dirty.... numerous plates on the counter ( saw 4 piles of 10 to 15 plates each not put away)*) cooking region & counter messy( had items & food on top of everything)** ) cook not helping clean up the place, went in back- not helping waItress..... it was messy & dirty!! The 1 waItress can only do so much... she needed help.* *) waItress told customer she was to busy to wait on him, .. until I mentioned.. this is a 24/7 restaurant, right?

No one seems to care when you call. Horrible customer service

Well, I use to spend close to $1,500 annually (conservative estimate) and usually tipping 25-30%. Stopped in at 5 A.M. (outside metro Atlanta) for a quick bite and restroom to find the door locked and staff cleaning. Lady just shrugged…. Guess who’s not only never bussing his own table again - cause I’m never EVER stepping foot back on WH property. Been way downhill since 2019. Ppl lost their minds. 0 Stars. SMDH

I had a bad experience with the Waffle House I frequent at least 3 times a week. No one from corporate reached out to me to rectify the situation. If the problems arent corrected, there will be a lot of lost customers. Word of mouth spreads quickly, especially when posted on social media!

Waffle House On Corporate Blvd In Baton Rouge Has Excellent Customer Service, All Waiters, Cooks and Managers Very Polite And Welcome Each Customer As They Walk In, Restaurant is Very Clean, Cooks Are Constantly Keeping There Area Clean Between Cooking! Great Friendly Staff At This Location Mrs. Lisa Is An Extremely Great Employee So Customer Friendly and Professional... Please Let this location know how great of a Job the team is doing.. ⭐️⭐️⭐️⭐️⭐️

First place I worked for when I started out in the world on my own at the age of only 15 years old I started worked for the waffle houses all through my life as a young woman and the different states I lived, I knew that the waffle houses of America would always hire experienced cook .I became the greatest chef ever in the ten years History I had worked for the waffle House.

I ordered a veggie omelet with wheat toast and home fries with onions and I received a half done omelet with white toast and some home fries with no other seasoning but the onions that I requested. This waffle house was located on Williamsburg road the closest one to the airport

If I could give ZERO stars I would! I pulled up in the parking lot, parked and called to place an order. We are in a pandemic and I preferred to stay in my car. The first time I called, it went to voicemail, the second time voicemail, the third time they picked up and hung the phone up. I saw the person who did it. She was white with a colorful mask on and her hair in a ponytail. There was 4 people working, 1 car in the parking lot and only 3 people in the restaurant. The sad part about it, I believe corporate was there. As I was sitting there a black lady with reddish hair and an older white man in waffle house uniforms were leaving. Im a personal chef, I work in hospitality, I just delivered meals and didnt want to cook myself. What bothers me is franchises like waffle house can get bailed out but the small businesses are lucky if they get anything. Do better waffle house... Ill be making my own All Star at home.

I’m at 4370 Jonesboro rd in union city the cool today was using his cell phone hike cooking he threatened me when I said something about it told them to hurry up and get me out and the manager never said nothing then when I call Corp they never would allow me to speak someone the receptionist kept hanging up on me I’ll never eat Waffle House again and I’m going to campaign that everyone else don’t either

We stopped at the Leeds Moody waffle house at around 12:30 on Monday it was so noisy we couldnt stand being there. The waitress putting up dishes was throwing them onto the stacks with a loud crash . Our waitress was rude and unhelpful when the noise was complained about. I have NEVER recieved such poor service in such an unsatisfactory environment. Will never go back.

We ate breakfast at the Waffle House on Main St. in Hope Mills, NC Sunday. The food was great, but my Husband has been sick and throwing up ever since. He felt great before. It is the only thing that would explain why he has been sick. What kind of sanitizing do u all use? We watched an older woman rinse her rag in a container of dirty water before she cleaned out table. The salt and pepper shakers were the not wiped. My point is, I have to change your way of sanitizing the tables. Watching him so weak, can not eat anything ever since we got home. We will have to start wearing gloves and bring our own silverware. We have to try and be more careful now. We had to bring this matter to your attention. Thanks for at least listening to our concern. Hope when my Husband does gets up today, maybe he will feel somewhat better.

5 people in the store, NOT ONE CAME to assist. After waiting 10 minutes and I’m on my lunch break, I left

Ridgeway south Carolina waffle house has extremely bad management service. I felt as if I was in a soap opera more than I was in a restaurant..I couldnt believe the disrespect the management had with their employee that we see all the time..we are regulars. The man worked hard and they was talking to him all kinds of way please...do better with management...🙄 😒 😐 😑

If I could give less stars, I would. The Waffle House on Augusta Road in Greenville, South Carolina, quit taking orders until 3rd shift showed up! It was 8pm, today and the phone recording said it wasn’t taking “takeout orders”. So, I went to the store and the employee informed me and my family that they were not taking orders until their 3rd shift showed up. There was already 5 employees in the store, doing nothing, with the door locked!!! Unacceptable!!!

Very nasty sarcastic cashier who should not interact with customers.Corporate was contacted but never responded.

Too expensive. And thats all Ive got to say about that

My experience isnt with any particular Waffle House location, but Im giving the corporate office 5 stars because when you call, you speak to a receptionist right away instead of hearing an automated message.

We stopped at the Waffle House in Hiiview Kentucky for breakfast and our service was very good till I went to checkout and stood there for over 15 mins for someone to cash me out. Two of the employees where arguing back and forth amongst themselves. I wanted to file a complaint with the District Manager but he’s no better than the employees are. I made a complaint against the supervisor at the one in Valley Station ky and found out that her husband is the district manager for the Louisville Kentucky area.

I live 2 miles in the 3/4 years that they have been open I’ve ordered out3x from my fairburn ga location and it has failed me more than once.. how do you keep forgetting smothered covered and scattered this is 2x in 3 weeks and let’s not mention the cleanliness of this store or the long hair out serving food .. never again is anyone serve safe there? Do you need someone that is ?

We had a sit in order at the Waffle House located on Cassidy Rd. in Columbus Ohio. Our order was took by a manager (which I assumed cause her shirt was different than other employees). She didnt not greet us. Did not ask questions. After taking our orders she began to take the order of people of another race. She asked them detail fir detail what they wanted. She through our food to us. Placed coffee on table hard that it spilled. She was very rude

Waffle house in daphne al on hwy 90 is the worst see. The manager put up signs to only and if you did get in you was told where to sit and treated rudely. Food is awful. They get mad if you want a menu.

ORDERED 2 eggs overlight, hashbrowns with peppers crispy, cheese gritts bowl, and bacon.When they brought my order the Hashbrowns did not have the peppers.I asked the waitress to have the hashbrowns remade. In approximately 2 mintues she brought them back along with my cold breakfast with a hand full of peppers dropped in the middle of the hashbrownsI was chatged 11.60.Only on 1 other occasion have I ever had bad foodThis happened at # 2280.The cook was Jason and the server was Dioanna. The manager is Sheila.I typically go to Waffle House on N. Highland Ave. In Jackson, Tennessee. They know me on N.Highland.My recommendation would be to retrainJackson and Dionna.I spoke with the District manager at the N.Highland Waffle house about this.Rebecca Schmidt

Some friends and I went to the new waffle house here in wytheville va Saturday night. I ordered a waffle and hash browns. My friends ordered a waffle some eggs and coffee. It took 30 min. To get my waffle and water and for my friends to get waffle and coffee. I asked about my hash browns and waitress said the would be right out. Another 15 minutes later I told her to forget hash browns and my friends canceled their order. The place was very nice but the service is really bad. The waitress was rude and uncaring. I will not go back.

The new Waffle House at 53 Brent Lane Pensacola, Florida is the cleanest one I’ve ever been to but this work crew is very unprofessional. Just talking back to customers out loud and after they left they continued to talk about it loudly across the restaurant to each other. The food wasn’t right even after they corrected it the first time. The servers getting loud with the cooks and all. Whew. I’ll stay going on my side of town. I know its Waffle House but come on now. Do better. This incident took place October 3rd at noon. This location needs an entire crew makeover. They need more serious, professional, and kind people that love their job and go above and beyond for the customers

Refused to respond to media criticism.

The Waffle House on Hwy 109 in Lebanon Tennessee refused to wait on people because 3rd shift hadnt got here yet. This BS

Around 12:43 to 12:45 May 15th at the Waffle House in Clinton South Carolina South Carolina there was someone that was extremely unprofessional answering a customers cell phone say Waffle House in Clinton and then hanging up interfering with someones personal business is extremely unprofessional and I would like this person reprimanded

This place is advertised to be open 24/7 but they lied

We were excited when WH came to Trace Crossings in Hoover, AL. It was really clean and great customer service. We became regulars. Then the pandemic hit and since they have opened back up it has been horrible. They always leave the phone on silence even when they only have 1 or 2 customers. The manager even was in there one day and I commented about never being able to get through to place a togo order. He looked and the phone was on silent with 30 missed calls. It has been this way continually even after the manager knew what they were doing. Tonight is a different story. It’s Friday night and they are packed with 1 waitress and 1 cook. The 2 obviously don’t get along great. Lots of eye rolling and slinging dishes around. She even broke a couple. I understand they are frustrated and this is making things worse. If the manager doesn’t have enough staff to serve customers then don’t open or come in and help. Also, the waitress seemed to pick and choose what orders were cooked first. As several that came after me received their food first. We did get a few extra items because they felt bad about the wait. Management needs to help these people out.

They just need to close all the Waffle Houses and bring Huddle House back! I’m tired of Waffle House! They are the worst! Will not get my money ever again!

I dont think its sanitary to touch raw meat and cooking utensils, bowls, etc...

Orangeburg SCWorst service after waiting for waitress to wait on us for quite awhile, she finally cleaned our table. That was it, no coffee no menus, etc. A couple who came in after us by 10 minutes were waited on and had their coffee! Yes we left at that point and we did share our disappointment with our waitress. Worst service ever... wait we had no service!!

3340 Gulf Breeze Pkwy, Gulf Breeze, FL 32563, The filthiest store I have ever been in. The floor behind the counter was littered with garbage. The grill did not look like it had been cleaned in hours and the cooks were not wearing gloves. When I asked about the mess I was yelled at, to get hell out! So my wife and five other people did just that.

Went to the Waffle House in Byron Ga. The cook was not wearing a mask and was talking and hollering at waitress to let them know food was ready. In the meantime all kind of droplets (spit) was spraying the food.The waffle house is not complying with CDC guidelines. Would not recommend anyone visit the waffle houses until CDC guidelines are met. Tried to use the complaint form on line. It did not work. Called customer support line which stated to go the form (which did not work). Finally got in touch with corporate and spoke to a really hostile admin person. Recommend FB customers stay away of Waffle House. Piss poor responses and not using CDC guidelines

THEIR CORPORATE OFFICE NEVER ANSWERS THEIR PHONES N ONLINE TAKES WEEKS TO GET RESPONSE. SO IF U HAVE AN ISSUE LIKE CUSTOMER SERVICE BEING VERY POOR OR NOT KNOWING U HAVE TO ASK THEM TO PUT SYRUP IN WITH PANCAKES OR ASK TO SPEAK TO MANAGER U GET THE ANSWER, UR TOUGH LUCK CALL CORPORATE. WELCOME NEW WAFFLE HOUSE TO STATESBORO. ILL NEVER GO THERE AGAIN IF I LIVED 10 MORE LIVES.

The foods good, and the staff friendly. It didnt take overly long for our order to arrive, and it was hot when we got it. The only complaint is how hot the interior of the restaurant was. It was scorching!

I live in Baldwin county. My friends and I paid ubers to take us to all 3 waffle houses in our region. All were closed and all three made up stories about rushing employees to the hospital. Something fishy is going on here

Will never eat at a waffle house again. I live in Athens Ga and work nights. Can never get anyone to answer the phone for take out. Called from the parking lot on one occasion and no customers were there no one answered. Went inside to place an order and asked them about call in and they said the service was provided. Guess they just dont answer the phone.

Last three Sundays in a row we’ve called to place a to go order at the douglasville chapel hill location only to repeatedly receive an automated message stating that they are assisting other customers & can’t assist you ... please call back. So we’ve then gone there only to find them not busy at all and no phone calls can be heard. Is the phone just off the hook? Store badly managed? Someone is definitely dropping the ball. We love Waffle House & want to support the company & employees. Maybe there’s a way you could look into developing better handling of all customers... dine in as well as call ins?

Absolutely one of the worst customer service experiences I have had... Left my change at the store, cashier decided it was a tip ( clearly not meant to be btw ) and now neither them nor the store manager is willing to give my money ( change ) to me. Cooperate office is not responsive. All around, just go to Huddle House. At least you can smoke there

4 tables to be clean ( people waiting in line ) OVER 10 MINUTES. waitress was hateful . In Mckinney, Texas

👎 customer service and disconnected phone lines, employees so lazy

Filed a complaint about an horrific experience I had and in true fashion I havent been contacted it seems as though reading other reviews complaints dont matter.....so sad!!!!!

We tried calling in our order for a family member to pick up on her way home from work. I couldnt get an answer . So I figured they must be busy. She got there and went in to order the food and the place was empty except for 1 cook and 1 waitress. She told the lady we tried calling in the order and in a very hateful voice said --yes! We got the food home and the food wasnt prepared properly (half raw bacon). This waffle house is in Macon Ga off 475 exit on Thomaston rd. Awful experience. We will never go back!!

YESTERDAY ME AND A GROUP OF FRIENDS ON LAWRENCEVILLE-SUWANEE WAFFLE HOUSE THERE WERE RATS IN THE KITCHEN AND THE COOK CALLED IT CUTE AND CONTINUED TO COOK! I CANNOT MAKE THIS UP PEOPLE AND STILL CHARGED US FOR THE FOOD THIS IS NOT THE LAST TIME YOU WILL BE HEARING FROM ME I WILL BE BACK AND YOU BETTER HOPE ITS NOT WITH A LAWYER DISGUSTED

I stopped at Waffle House on Fairview Road in Ellenwood, GAI drove up and parked - very good excited about getting my morning breakfast and I looked through the window and the server nor the cook had their mask on.I left and drove to the nearby McDonald.There is no comparison with the food but the fact the Waffle House staff is not wearing mask around the food the are serving is unacceptable. I couldn’t see if the had gloves.So disappointing!!!

Our food was good today but ALL of the employees wore their masks below their noses. At checkout I commented that I was surprised to see them wearing their masks improperly. One server responded with, “I’m not going to die of oxygen deprivation!” I wear one all day at work and I’m still here. Inexcusable right now during the virus.

No one ever answers the phone. Been trying to place a order for 3 hours. Answering machine comes on after 1st ring, saying that they are busy helping others customers. I work right across the street from them. They arent that busy, that after 3 hours they still havent answered. This would be the one in Okc, on Martin Luther king Blvd. And corporate doesnt care. Thats why they make it so hard to reach them.