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Grainger Industrial Supply
6655 Crescent Dr, Norcross, GA 30071, United States
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Grainger Industrial Supply

Comments
Ja
Review №1

Always a pleasure to shop here. Staff is fast and knowledgeable. Only complaint isnt against the store its against the way business is done now. That is that normally previously stocked items now have to be ordered but they still come in fast.

De
Review №2

I visited this place for looking international voltage converter for second time nice customer service with polite words she is awesome when you enter the slide door she is front of you just order it and grab faster.

Ro
Review №3

This place is so amazing. Love the way that they serve their customers. Not to mention the prices I was impressed

Mi
Review №4

The associates where very friendly... just great service . I will definitely go back

Ye
Review №5

The guy that helped me was so nice and patient, actually I’ve been here a couple of times already and all the staff is friendly.

Ma
Review №6

The service was Great and the parts were on time

Ma
Review №7

Good customer service.

Be
Review №8

They have what I looking for good costumers service

Pi
Review №9

Grainger a big selection of construction supplies and tools. Very good service

Da
Review №10

Clean organized Always know what they Have

Th
Review №11

Good customer service

Av
Review №12

Placed an order for over a month, called it to check the status a week before the expected date, everything went fine until the date the order is due to pick up, the customer service said the order was cancelled. No communication on the cancellation, and no reasons were given. Wasting your time. Very bad business practices. False advertisement. Stay away at all cost.

Ph
Review №13

Clean place dont believe in public restrooms

Be
Review №14

Safe, efficient shopping experience.

vi
Review №15

Ver good People nice work

Lu
Review №16

Excellent service

A1
Review №17

Definitely disappointed in Grainger! We were approved for $1,000 credit so we decided to order a paint sprayer to start painting ceilings for our clients. The day of pickup, inside Norcross store, we were asked were we paying with cash or credit. Long story short, Grainger and their team gave us a credit of $1,000 and took it back without warning(no call no email). We have waisted a clients time as well as our time and gas thinking we were starting a new relationship and opening a new net 30 account to get supplies and take on new projects. This isn’t right at all. We will find another company to work with and will not recommend.

Ka
Review №18

I ordered two large metal cabinets on-line. The cabinets themselves were actually quite sturdy and will be great for storage. However, both were damaged during transport. Its been difficult to get them to work with me about the damaged merchandise and they refuse to post any type of negative review on their site...so I cant warn customers shopping there to check for damage upon delivery. Im not sure I will order again. The cabinets were pricey, but would have been worth it had they not been damaged.

Ch
Review №19

Orchard ladders are literally half of the price at lowes. Thats over a $200 dollar difference.

Ga
Review №20

Ordered two fans with pullie, motor and belts. Grainger called and told me my order is in store and ready for pickup. We drove an hour to norcross Ga. When we arrived only half the order was in store. The manager told us it was our fault because we didnt ask (whoever called us ) if the hole order was in. Keep in mind the hole order was on one ticket. Wow!

Te
Review №21

Go to store

Ar
Review №22

Thank you for great customer service.

lu
Review №23

Good stuff, very helpful staff :)

Da
Review №24

Good experience 👍

Cu
Review №25

NOTE: This review reflects my experiences with Grainger Branch 052 (1721 Marietta Blvd., Atlanta, GA 30318). The contact number is the same for both locations. The branch I visited incorrectly directs visitors to this info page.--Extremely happy with the service I received from Grainger.When a competitor informed me repeatedly that they did not sell parts to the public, Grainger was more than happy to assist. Via phone, a rep very quickly found the model number on the capacitor I needed and had one held at this location for pickup later in the day. (It was actually one of the best over-phone experiences Ive had.)Service upon pickup was superb. The employee who helped me even pulled out the part and told me which connectors in the A/C unit should connect to which capacitor nodes.Note that Grainger does not sell all parts to the public. If you need a part for a DIY job, find the Grainger most convenient to you (via their website) and give them a call.

Ca
Review №26

This place sucks. Everything that you ask here, it needs to be order, Northern Tool its smaller supply company and they have it.

Ma
Review №27

They have everything

Ga
Review №28

I ordered eye cups and its on time it just took a minute to pick up.

Ma
Review №29

Almost got my order, but waited 2 extra days from delivery date

Jo
Review №30

Usually never have anything I need.

Information
39 Photos
30 Comments
3.8 Rating
  • Address:6655 Crescent Dr, Norcross, GA 30071, United States
  • Site:https://grainger.com/branch/Norcross-Branch-038
  • Phone:+1 800-472-4643
Categories
  • Electrical supply store
  • Abrasives supplier
  • Electric motor store
  • Tool store
  • Hydraulic equipment supplier
  • Industrial equipment supplier
  • Janitorial equipment supplier
  • Material handling equipment supplier
  • Plumbing supply store
  • Safety equipment supplier
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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