Wait to long for food, once it arrived they forgot the straw and the lady say ill bring you the straw and never came with it

Great, but why have the stalls closed if every car is going to have to wait in the drive through line anyway?

Been here a few times to pickup a cherry limeade for my lady and Ive always tried a little something for myself. Onion rings worked well as did a jr wrap of some sort. Hasnt ever been too busy so that aspect is fine too. It is easy to miss the driveway as it is some feet before the restaurant so do take note before passing as it will take a while to loop back around.

Literally drove 30 minutes to get some sonic because there isn’t one near us. After months of debating if it was worth it, we finally decided to drive through Atlanta on this fine Sunday. However, NO ONE answered the buttons. I knocked on the door and everything but was completely ignored. We could see at least three workers in there. Instead of harassing people to simply do their job, we left and most certainly will not be wasting our time coming back. This was a big disappointment. I can understand being understaffed, or being made aware they are a bit slow. However, we were the only ones there and it doesn’t take three people to get a simple order in for two people wanting a burger.

Drove into one of the carhop stalls and pushed the red button, but nobody responded so I was forced to enter into the drive-thru line (I only wanted a milkshake). After five minutes, I had placed my order and proceeded to the front of the drive-thru line by the door. $5.29 for a medium shake seemed like a lot but ok whatever. I sat and waited for ten minutes, during which one of the cars behind me got their food. Then the guy came out and attempted to give me an order for someone else behind me. I said no I only ordered a mocha crunch blast. And he said Ok sorry let me finish up with this other person first, so I waited for another five minutes. Then he finally comes out and tries to hand me something with M&Ms in it... not what I ordered. I said forget about it and drove off to the Wendys next door... where I spent $2.11 and only two minutes of my time successfully ordering a chocolate frosty. Lesson learned

Love me some Sonic, but be prepared to wait since the stalls arent open.

I love this Sonic and the Mgr. on shift was very prompt even though the drive thru was busy ..I was a walk-in customer .. My Burger was awesome and we ordered several other items and the Shake Machine was down but the Mgr. gave me a Coupon to return and get one. It was my Birthday 🎉I really appreciate the people here. Thanks for an awesome experience Sonic

Worst location EVER. There are possibly TWO if that employees whom Ive never had issues with. Rude lady (manager) on box, they refuse to speak up so you can hear them and dish out attitudes when you request clarity. Super SUPER SLOW service, SLOPPY shakes and blasts that cant even be made right. Whats the point of the blast if the majority of the cup is PLAIN ice cream no mix ins. Always told they are out of darn near everything including medium sized things forcing you to upgrade in price to larges. It truly sucks when folks like this can give a brand a bad name. Do better!!!

Terrible location. Ordered thru DD today 10/2/2021 at 5pm, 3 drivers came to pick up order and left because this location took too long making the food. A fifth driver was assigned only to call and tell us our food was given away to someone else. They didn’t bother to rectify the situation, called the store to speak to management only for them NOT to answer the phone. Please take this store off these food delivery apps because CLEARLY this store doesn’t know how to conduct business.

I mean can this location get any worse? I’ve tried coming multiple times to give it a chance but I can’t anymore. 1st time: out of CHEESE. 2nd time: out of STRAWS. 3rd time: waited 20 minutes with the red button clicked to order and no one answered…I then asked one of the employees if the button was working or what the issue might be and he said to go through the drive through and was extremely rude and even walked away from me when I was very polite. So you’re telling me none of the drive ups work and you didn’t want to tell me until I had to come up and ask?? There’s a lot of upset people that were waiting that probably won’t be back also.

Consistently terrible service. Waited 5 minutes to get to the order box, then another 10 minutes at the box for them to actually take my order. This is the third time I’ve come before 12 for them to be out of hot dogs, chili, or onions rings. Never a fully stocked menu, and service is DEADLY slow. Wish there were more Sonic locations near me so I didn’t have to deal with this one.

I come here a lot and there’s no consistency in the breakfast burritos. Sometimes they are small, big, or the length of a baby’s hand. My main issue is operating hours. No one is there when they should be. I placed an order via app when they should be open. Sat there for 30 mins, come to find out no one is there. I called corporate to get a refund. I placed an order via app before long before they stopped cooking. I got there and waited almost 30 minutes just for them to say they stopped cooking when clearly I got there before hand. Two weeks ago, I got there around 7am on a weekday. An employee is just walking around inside. Then another one showed up late saying they don’t open until 8am. I called Corporate and they said they should be open at 7. I got there around 9 today on a Thursday. No one is there. If I didn’t love sonic so much, I would stop coming. This location is the only one that is near by.

Bad experience at the drive thru. Staff couldnt understand my african accent (sometimes u wonder why pple cant face Americas multiculturalism), asked me to come to door. Was at the door hungry and none of the staff attended to me for almost 20 minutes. Yet they were bringing food to others but wont even hear me out despite repeatedly calling their attention. Drove away to the nearby Wendys and got food with no accent problem.

I have a steak an shake like 5 minutes away from my house, but no I wanted to try the awesome milkshakes I see in the comercials and drive 20 minutes but suprise no whip cream No cherry I pay regular price for them not worth the driving either the money.

I would give 0 stars if I could. This location is extremely unprofessional. They accept DoorDash orders, give them away to the wrong people, then refuse to correct the mistake. Ive just waited almost 2 hours for food I never got, because of their lack of professionalism.

I’ve never eaten at a Sonic before and wanted to give it a try. I ordered via Grubhub, and the order arrived quickly, correctly and still slightly warm. Understandable due to delivery time and nothing that a minute in the microwave couldn’t cure.We ordered the Footlong Coney Dog combo (Tots and a root beer) and a double cheeseburger with a Cherry Limeade. The footlong was pretty tasty and the chili/cheese on top worked well. The tots were, well, tots. I love tater tots so these did not disappoint. Loved the limeade, it was as good as everyone told me it would be. I’d eat the Coney Dog again, and definitely have the tots and limeade again.The double cheeseburger however, was a bit disappointing. The patties were a tad dry, and the roll tasted a bit old so overall it was kind of bland and not much more than a basic fast food burger like any other National chain (or vending machine). Probably won’t get that again.

I do not see the point of this sonic still being apart of our community seeming that they never have anything. I came this morning well over opening time and was told that the fryer is down. THATS PRACTICALLY THE WHOLE MENU! Their are no medium combos available either. This is outrageous and shouldn’t be tolerated. Corporate # please

Order two slushies that would have been colder if they would have put ice out of the drink machine in it it makes no sense you wait and the drive-thru for 30 minutes they dont do CarHop anymore I mean what is really going on with Society like everybodys gotten so lazy nobody wants to work anymore like for real do your job

Next to a motor sport auto shop so when they run those cars can be loud but I love sonic burgers. They cook it when you order. Outside tables open.

This sonic is such a disappointment and I still keep coming every now and again in hopes of it being better! Either the wait time is extreme because no one wants to work there (literally was told this at the drive through), they’re out of certain foods, sauces, etc. or when you finally get your order it’s incorrect. Truly a fast food staple, but in GA most I’ve had are mediocre. Quite unfortunate for the franchise and I hope it gets better sooner than later.

Lady on the intercom was extremely rude. We pulled up to order at one of the stalls, which did not have a cone to indicate it was out of service. We couldn’t hear her because she was speaking too fast so we had to ask her to repeat herself a few times. She finally says with an attitude, “Again, you either need to pull up to a stall behind you or go through the drive through.” This makes no sense because there’s no indication that the stall we were in was out of commission and that attitude was completely uncalled for. Definitely won’t be coming back. It’s no wonder the Sonics are going out of business.

This location is trash. How are you only serving drinks no food?! Thats when you want to be lazy and try and clean up early..you close at 12 not 11. And dont send that automated response about being sorry either. Just do better.

I love sonic. The food was fresh and the fries didnt taste like cardboard. Extremely satisfied with quality and taste of the food. And it was served really fast. Thanks for the good service. With this pandemic going on, I thought service died. But not at sonic.

I ordered the large popcorn chicken combo with tots...the popcorn chicken was cold and hard to chew and my tots were just as cold. The only thing that I enjoyed was my ice cold sweet tea

This is consistently the worst Sonics Ive been to. Long wait times, always out of something, slushie machine down, and tonight it was completely blacked out at 8:45PM. The drive thru was also blocked off, but I was able to pull up from the back and sure enough someone answered. This location really needs to step it up. I took pictures, but Im unsure how to add them. As soon as I find out, I will be updating.Update: Pictures have been added. Blacked out and drive thru blocked off.

Very disappointed. Ordered online, came to pick up. They tell me they didnt have the red bull drink I wanted. That they can give me a different one for the same price. When I know the red bull drink is twice as expensive as any other drink. So I just asked for my refund. I know this sonic has always been a good place so I guess Im over reacting but this was my experience today.

The staff was great. The jumbo pop corn chicken was fried breading there was only a few pieces that had actual meat in them and it was such a small amount and they were way too crispy. The mozzarella sticks were great. The shake was great also.

This location used to be a good place but the pandemic seems to have killed it. Second time in a few weeks that I went - sat waiting for my order to be taken only to be told after a 5 -10 min wait that they are only accepting drive through orders. I drove around to make sure- there were no signs indicating such.

You want something better than McDonalds come here.

Started off rough I feel like they should’ve put signs on the drive up boxes that said only serving the drive through instead of having people sit there after hitting the red button. I get in the drive thru they ring my order right why did I get home and and my sandwich was wrong. I didn’t want to but they were able to refund cash.

I love Sonic! The tots were nice and hot. The line was long during our Saturday evening visit. I ordered the double bacon cheese burger. My burger was a little burnt. Definitely my favorite fast food burger spot.

The food I ordered was taken from another order. My plain hot dog I ordered came with wipes of chili and cheese taken off

This place is a complete joke I pulled up and waited at the machine to give them my order for 20 minutes the girl came back and said Im sorry all Im doing is drive through every one of the machines is a drive-thru obviously do not care of the customers poor customer service will not return to this restaurant advise staying away went right down the street to Wendys had great service and great food

Just the worst. They were out of half their menu and then left us waiting on our drive thru order for 20 minutes. In fact, we only got service when I got out to knock on their door and ask where the order was. When the food came out, it wasnt even tasty- the fries were unsalted and overcooked- and the slushee had melted (probably from sitting there while we waited). Id seen a sonic commercial and we decided to drive all the way here to get something different, but definitely wont be doing that ever again. Do yourself a favor, go elsewhere.

Food is always hot and you get your food out quickly

Literally the worst fast food experience I’ve ever had. Someone please help the management (or lack thereof) here. First time ever at Sonic July 15. The food was delicious but I drove out of my way (20 min) to have a drive in experience only to find it was drive thru only. Took nearly an hour (literally) to get the food. They took my order at least 5 different times because speaker didn’t seem to be working correctly so they came to my car multiple times too and still NEVER got it right. The slushee machine was also down which was a disappointment because one of the main things I wanted to try was the special red white and blue drink. I went through it all because I just couldn’t turn back at that point. I saw a dead crow in the parking lot and suspect it killed itself after waiting like myself.

Stood in the cold for five minutes. Store would not even take my order

This sonic is the worst sonic I have ever been to. I live 3 minutes away and no matter what time of day I come they are either out of fries, mozz sticks and tater tots AT THE SAME TIME, or they have only 2 slushee flavors. Alongside that it takes them 10 minutes to acknowledge that I’m at the drive thru I have worked fast food in the past I know they know when we are at the intercom. They messed up my last order and because I was in a rush I just kept going. I absolutely will not go to this store ever again . I have come giving them chances and today was it for me . They took 6 minutes just to say hello.

Out of sweet tea, out of ocean water, out of onion ringsWhat? Lol is this even sonicAlso waited 30+ minutes to be served, not fast food haha

I waited for 58 minutes due to only the drive through is opened. Usually they are better

The staff was friendly & got my food in a timely manner.

Horrible service. Horrible location. They constantly get your order wrong no matter how many times you repeat it. Ive been given the wrong order many times. I waited 10 mins in the drive thru line because they were only doing drive thru. I go to place my order and was told they were out of icecreamThey dont allow you to use the app at this location.

Surprised by the good food. First time eating here and for whatever reason just knew it would be bad 🙄 horrible I know ...but good hot food. Shake was good! Order correct ! Will return. 😁

The onion rings were a little bit hard and my shake was already melting. The Chilli cheese hot dig was delicious 😋

Service was terrible. No response from inside to start of order even after leaving car to ask if stall was working...ten minutes and still nothing. Moved to other stall people had gotten food from and again got no response except screen changes. After three times of them clearing button....blew horn and finally someone came on speaker. Instead of allowing hot dog only order, he forced it to be combo. Then told out of onion rings and grilled chicken (after clarifying options we wanted with it). When asked what they did have, no response. Of course, never an apology. Prior experience was good despite uncooked grilled cheese sandwich. Shameful experience especially with over half the stalls blocked by cones or with paper OUT OF ORDER signs.

Some of Food was over cooked and weird tasting. But the corn dogs were good.

Wen’t online to see what time they close and it said midnight. Pulled in at 11:10 and pulled into a spot with a screen to place my order. Cars were in the drive thru and an employee was serving a car outside in another pull-up spot with a screen. I hit the red button and proceeded to wait (the screen said someone would be with me shortly). At 11:21 someone came on the speaker and said they were closed. After making eye contact with more than one employee you’d think someone would have told us 10 minutes ago that they were closed. Complete turn off. Won’t be back.

Popcorn Chickennnn MMMMM

Update: Corporate reached out but didnt actually solve the issue. They didnt seem to care at all. Gave general excuses and just tried to brush it off.Original: Showed up at 11pm and a lady said they were closed. I pointed out their site said open til midnight. She said only Friday and Saturday. Then update your hours. Im suspecting the workers may have just being dismissive.

Long line buy great coke was really great tasting

Ive come here 3 times. First time they were sold out of food I had to go somewhere else. 2nd time they were out of ice cream and slushies. The large chili tots were not even full in the tray. Half the tray was empty and the tots tasted nasty.Went in a third time it was aight. Just doesnt look like the commercial at all and they might not have anything and if they do it tastes nasty

This location is hit or miss. Typically it’s really bad but on rare occasions you’ll get a team member who does not have an attitude. As of late (the past 3months or so)they have been short staffed so the wait time for someone to take your order is 10-15 then to get your order is a bother 15 min IF there aren’t other cars in front of you since apparently they are drive thru only. Aside from wait times they have been out of several items for at least the past month I’ll either ask for onion rings, the chicken sandwich or the pretzel twists and they are ALWAYS out of whatever I order. I wish there was a different location close to me.

BRO JUST SHUT THIS PLACE DOWN. If you donthave people to work then dont open.Sloww, terrible service, they forgot about my online order. I had to walk up and ask for it & it was so cold .

Waited in line for 25 minutes. No one answered the speaker box or the phones when i called. Waited another 10 in front of the pick-up door. No one came out. Nothing.

Server was nice and friendly. The food had too many eggs! More eggs then anything else. Lol, reminded me of the food in schools.Order: Bacon, egg, & cheese toaster combo, sausage, egg & cheese burrito, and 1 each of the $1.49 breakfast burritosPictures below of, most of, the eggs.

First time at a sonic! Unfortunately, slow service, didnt seem to care at all that I was there and ignored me the first time I pressed the call button - waiting all the way until it cleared out and had to press it again when they just told me to move my car because it was raining. Ill happily move it, but I would prefer to be treated like a person.The people who brought my order out to my now-moved car (which I understand now, lol. Didnt know they brought it to me!) were really nice. My hot dog was okay. Not worth the hassle though - the whole ordeal took 22 minutes of my 30 minute lunch break.

Sonics burgers will always be one of the best in the fast food industry. Always nice to top it off! Thank you

Fast and Friendly crew. Always feel like giving a $10 tip

Went to sonic and apparently they don’t sell ice cream anymore for no reason. DONT GO TO SONIC IN NORCROSS!!!!

They always give the wrong order AND ALWAYS keep your change.I hate this

Someone always has a bad attitude and orders are constantly incomplete. This location needs to be retrained or get more help so the employees wont be so stressed

The food was good especially my favorite the plain limeade. My visit was around 9:30 am and business was steady. However the one car hop was having trouble keeping up. Hopefully she was not having to cook as well. There were signs up looking for more staff so hopefully they will find someone who can work soon.

Literally just went there because sonic is not close to me at all and I was passing through the area.. my breakfast toaster wasn’t even cooked!!! They slapped 2 pieces of bread together, threw on the bacon and eggs, and the cheese wasn’t even melted! Like I know this is fast food, but I’ve never been to a sonic that’s done that. I wish I would have seen it before I got home because I definitely would have told the lady to bring it back. That’s completely inexcusable. So now I have to toast/recook my own food that I paid to have cooked lol...

Drive thru. Good food. I like it.

Try the hot pretzel twists, soooo effing good. Could literally survive off only these & cherry limeaid.

The guy that brought me my shake was nice. I actually felt sorry for him!! It looks like he is working alone but the guy that took my order didn’t even respond I had to leave the ordering speaker and just pull up to the window. IT TOOK ME 20 mins to get ONE SHAKE!!! Then they would not give me a recent

I am disappointed in the food. I ordered a hotdog which was supposed to have onions on it and instead I got a hotdog slathered in ketchup and mustard, and relish and to top it off, it was cold. The service was good just upset at the quality of the food.

Cherry Limeade tasted awful, the Potato Tots smelled and tasted of old cooking oil, this is my last trip there

One of the best places to get good onion rings. order is too small though...

The sign says they are open, but no one comes to the drive thru.

Its 7:22am in the drive thru but no one has acknowledged me after 2 mins. Clearly no one wants to work today...

I ordered the number 12 popcorn chicken it didnt even have sauce on it it seem like they put some in the tray and asked the waiter was moving the trade towards me the sauce might have gotten on a few nuggets most of them were over cooked burnt hard really not satisfied the fries was good though the milkshake was watery and they didnt have sweet tea

They are always taking shortcuts with the food. Like frying sausage instead of grilling it. They say they are closed when they are not. If its getting late and they are busy or behind they will close even an hour early. They told me this after, i had and another person had been waiting for over 5 minutes. They hold people in the drive-thru most likely to keep their times down. Seems to be centered around one manager. But i cant confirm.

Good food & our server Anthony was speedy & gave us service with a smile

Ive always been a sonic fan. Order always correct and good always hot and consistent.

I wish this was a review on Sonics SLUSHIES ONLY.. but its not, so they only get three stars instead of FIVE. This Sonic, in particular, has EXTREMELY slow service, and the food is nothing to write home about.. the majority of the staff is at any given time under 20 yrs. old so the place is basically run by a bunch of KIDS!.. THAT may be the problem, but idk . .... but THOSE SLUSHIES! Mmmmmmm-MMM!!

Dirthy Exterior. Smells Homeless.

Fast drive thru time

Little slow. Need a person to take payment and one to deliver food.

Waited in line 25 minutes only to be told they were out of every ingredient needed to make food, drinks and ice cream.

First went to the drive in, they refused to take order because it was sprinking, went to the drive thru,Took 30+ mins to get a order, only 4 cars infront.

Decent food, not great. Service was very good.

Came here one night with my S/O, we literally waited quite a bit for our order to be taken and when it was The STORE MANAGER here was very rude. She rushed us to order our food and was getting annoyed and escalated her voice when asking my S/O what he wanted to drink for a meal. When we pulled around to confront she proudly with a smile came to our car and said it was her on the intercom taking the order. Seems like she didn’t care, as a manager that’s not a great characteristic to have, I would expect that from an employee we won’t ever return to this location ever again!

Don’t waste your time pulling In here, there’s no one working

Always great except 1 time no onion rings

Ordering could have gone smoother but all in all great food and time. Thanks.

WHEN DID SONIC STOP MAKING THE SMALL CRUNCHY ICE??????🤬🤬

Traveling and stopped for a quick meal.

Don’t ever go while it’s raining. There isn’t any covering over drive thru. I got soaked for an All American hotdog and large cherry limeade slush. Screw you Sonic! 😂😂😂

Was really good but wish they had online order

Okay sonic location. Almost always get my order right(its complicated), but always tend to have flat soda.

Real good, like the sonic dogs & tater toters..

Had a craving for Sonic. Drove 20 miles to this location cause I dont have any near me. It wasnt the best experience. Had to clarify 4 times to the man what my simple #2 order was. The woman who delivered the food was nice and professional. The burger was okay, not the best Ive had from Sonic. The fries were stale and cold. And they gave me the wrong drink. Ill give them a bit of a break since it was labor day, but it could have been better since I was the only person there at that moment. Wont be going back to that location.

Perfect i WILL be comino the food is very delicious

We ordered on the app. Half an hour later the waiter tried to bring us the wrong order and hand us our change. She then proceeded to offer that same food to three different cars. Cut to ten more minutes we had to call into the store because they had “already given us our food”. Y’all, I love some Sonic, but this was ratchet.

Terrible service don’t go here if you don’t want to wait atleast 20mins....

Out of alot of advertised itemsDecrepitly slow service

It was very bad, not the right order not a good taste and the girl on the speaker phone was rude

Store manager is very rude with her tone and how she speaks. Also this Sonics NEVER have any blasts. I would not recommend anyone to eat at this specific Sonics.

To the person who took my order....Im sorry to disturb you, I didnt know you didnt feel like working, it wont happen again!