I was completely out of oxygen.. you guys are awesome.. you came within a hour or so.. to make sure I was service.. I was a little panicked... But yall put me at ease... Service me quickly and promptly... Thank you so very much... I would recommend this company to everyone

Excellent representatives and extremely customer-oriented. Competent, friendly, efficient and knowledgeable. Denise was extremely understanding. Her attitude and positive approach made my day. The delivery man is always pleasant. He very cooperative when I spring an unexpected request on him. Always finds a solution. If I owned a business, I would want these two customer-oriented individuals working for me.Thank you.

Sam was my tech and he explained how much I had and explained how my machine work and was great help people who work for your company needs explain how the machines work and this service Mr.Sam did just that thank you for sending someone who understands Oxgen is important for a person life .

Seamless seamless seamless. So easy from start to finish. Got a call saying they were coming, they came later that day. Set up was efficient and Robert showed us how to use the controls. Extra kudos that he wore a mask and booties during these times. He was kind, respectful and friendly. Glad to recommend!

AeroCare did a fantastic job of getting the required machinery to us quickly, explaining how to use it, and making sure it was set up and running properly. Peter, our technician was very punctual and thorough and an incredibly nice guy!

Technician was very professional and knowledgeable. He was prompt and courteous thank you for all of your help.

Thank you so much. Excellent service.

Very fast, convenient, easy replacement of defective CPAP . Highly recommend! They are wonderful at shopping out supplies as well. Easy online ordering .

Thanks for everything this last month! Your professional attitude and kindness is so appreciated. The J Reeds

They solved our issue very quickly. Very pleasant

Great atmosphere, the workers are very inviting and care about what works for you. Very great team members

The technician that serviced my mom’s oxygen, Peter, is great. He’s always been really kind and respectful to her and the company is easy to work with and helpful.

Very convenient. Michelle was very helpful and efficient. Got what I needed in a minimal amount of time. Good experience!

Fast, efficient & the nicest man that brought a new one to me!! Made sure I knew how to operate before he left!

Interesting visit. Gave full instructions on new APAP Resmed equipment. Really good visit.

Scott was so helpful and kind. He seemed to really care about my mother.

Once the hospital care coordinator ordered the walker it was delivered shortly afterward by a very cordial and professional young man. Highly recommend their company.

Fast and very professional on my oxygen issues. I called and within 2 hours they were at my home to assist my needs,

Crystal was outstanding and answered all my questions and made the entire process easy. Highly recommend!!!

Ken Harris is an awesome technician took his time explaining everything about the machine He deserved to be acknowledged

You always have given me great service . Ive used you all for10 years.

Quick to respond. A pleasure to work with.

Delivery was quick. Chris explained the equipment and was extremely helpful.

Arthur was very efficient in giving us the instructions for the use of the equipment we received.

Peter is great! Always nice and helpful!

Great job guys I couldnt be more happier I just called you guys someone came and take care of it less than an hours

Company hard to reach. But delivery people are very nice and very efficient . I recommend them with a dose of patience.

I like that the technician(Peter) called so I was able to be on the lookout and not miss the deliveryPeter was very courteous, friendly, knowledgeable, and gave a thorough training on using both machines.Thank you Peter

The staff was so kind and patience with me

Awesome company!Patrick was amazing.

Even though there is a massive shortage of E ox tanks, one was exchanged for me at my house within 24 hours of the request.

My experience with AdaptHealth was wonderful! We received our equipment with same day service. AdaptHealth was quick and efficient. Peter O, our technician, was very pleasant and thoroughly explained how to use the equipment. I happily recommend this company for all DME services.

Adapthealth serviced my Grandfather with great care. I am very appreciative for this company. There was great customer service on the phone and with the driver that delivered the equipment. Excellent Service all around. Will definitely recommend this company to others.

I had issues with an order and Keyonca Rogers was incredibly helpful and very pleasant, even though I was upset and frustrated. Dont know yet if my order issue will be corrected, but her customer service skills are outstanding

They got it here really fast.

Very polite and helpful

Best place is great quick and efficient

Air machine needed replacement and they were here within a few hours

Knowledgeable service Technician.

First class delivery!

I had a very positive experience with this vendor. The order for a walker was faxed to them yesterday and within two hours, we were notified that we could pick it up this morning. I arrived this morning and picked up the item. Both of the women working at the desk were pleasant and helpful. The item is a quality product and the shop is clean and organized nicely. They offer a wide variety of medical supplies and recliners of all sizes and styles. The shop was also easy to find with ample free parking. Highly recommend!

I called on behalf of my mother and spoke with a lovely lady named Tesa . She knew products and helped us a great deal.

If I could have given this company no stars I would have done so. I was at Kennestone Hospital due a traffic accident and though I did receive oxygen therapy services from AHC I was told in the hospital the services would be $295 paid up front. I prepaid this amount and then received another bill from them for the same services, same dates for $267.26. When I called to ask why I was not told this amount in the hospital and asked for a refund of the difference I was told a manager denied my refund. Needless to say I won’t be using their services again. I recommend anyone considering their services be wary of their price gouging.

Absolutely the worst Customer service ever. After making an appointment for Cpap fitting and placing order waited two weeks and never received. After all morning on phone and being told they shipped but had no tracking info I got a call back saying the girl that helped me must have got busy and forgot to place my order. Total lack of organization

Avoid this company! I was told 3 different prices for my cpap and then out of the blue got a bill 3 timesThe amount !!! I can’t afford it due to being on fixed income I already signed a statement for a certain monthly fee! The told me that my equipment was covered and then also sent me a letter stating it was not! This company needs to be shut down they are putting peoples lives at risk and in danger ! They also try to play know it alls and say my doctors appointments won’t be covered as well they aren’t insurance agents and cannot tell me if my appts will be covered or not they even suggested I cancel doctors appointments ! This company really needs to be investigated .

My Dad is a disabled veterean who cannot drive he ordered a walker decided he didnt want it never used it and they will not accept return by fed ex which is how he received it. How many disabled people are being took advantage of because if the lack of respect and concern that a company like this should have and be their first priority. May God have Mercy on their soul

I concur with Wayne. They put an incorrect address in for me. I never received a bill and then had it turned over to a collection agency. In the meantime they had my phone number and email correct and could have called at any time. I will be reporting them to the BBB as well as the rude collection agency for gross negligence. Mistakes on their part should not result in ruining my perfect credit.

Calling in is at least a 10 min wait on line and if you have to be transferred to another person, another 10 min wait. Whatever you are told by the employee or class on C-Pap machines, doesnt happen. When you call back, the story changes. I plan to return my new C-Pap machine and CPAP Cleaner, because of non responsiveness of Advanced Home Care and hopefully find a different supplier, even if I have to purchase on line for the equipment and renewable supplies.

Excellent service. The representative who comes to our home could not be more pleasant. Always punctual. I had occasion to visit their Norcross store yesterday, and the staff was very accommodating and helpful.

A 1 STAR REVIEW IS TOO GOOD FOR THIS COMPANY!!!!I have been trying for a month to get my mothers wheelchair! This company is a waste of time and energy! STAY CLEAR

The hosptial ordered a portable commode, which my husband decided he didnt need. I called and was told it would be cancelled. We received it a few days later. I called and set up a return and have the ups tracking number which shows it made it back to them. Just got a bill from medicare. TERRIBLE service. Well see if I get credited or not. Would give lower than 1 if possible

We had an oxygen delivery set up for between 12:00pm-3:00pm. It is now 7:55pm and we are still waiting. I have been on the phone constantly with the call center, a manager in Hickory, NC and some other person down here in Atlanta. This company in NOT dependable at all. If it is a matter of life or death it surly would have been death.I just spoke with another manager, he could not give me the 800 number to call and file a complaint, he could not even give me the phone number of his boss. I have NEVER in my life experienced such horrible customer service. I will be sure the doctors that referred this company knows what has transpired today.Thank you Christine in the call center for being such a trooper and helping as much as you could. You are the only person that I have anything nice to say about.

They made me worse and not better. They were disrespectful and when I was able to change, I did. I went to Bioscrip (in network with most United and BCBC) and they are AMAZING. Too bad, I lived vomitingbasically daily and became so anemic I could hardly get out of bed before I could get away from that “friendly pharmacist”. Some of what was done is permanent, but I have a much better quality of life now that I escaped Advanxed Home Care.

Avoid Advanced Home Care at any cost. They are con artists. They dont return phone calls. They send you off with equipment before verifying insurance, then bill you for 4 times the actual cost of the equipment when insurance challenges their claim. When you finally do get in touch with them, they admit they made a mistake and tell you to ignore the bill. After a while, youll get another bill as past due and they threaten to turn you over to collections. If you dont believe this review, then go ahead and take your chances with Advanced Home Care. Im sure there are some reputable home care companies out there, but this isnt one of them.

I wish I had read these reviews sooner. My doctor forwarded an order there nearly a year ago for updated equipment. They requested more information on four occasions which my doctors office promptly provided and supplied me confirmation of. Today they asked for the information for a fifth time only to call me back fifteen minutes later to inform me they cant fill the order. How is this company still operating. Im reporting them to medicare, tricare and anyone else who will listen. OBSURD!!!

Fitted for my CPap in group setting, very informative yet personalized service. . Ive had to get my mask changed and the service was ok. I was under the impression that I was getting one sized mask yet discovered the mask was a size smaller.The tech documented she issued the smaller size but had told me while fitting that I was getting a medium-sized mask, which is what I need. Ive had fit issues since I got this one. I just called A.H.C. to report that I was given the wrong mask, the receptionist filed a service request. Now Im waiting to see how long a return call takes& what the results will be. Stay tuned.

Would give less than 1 star if possible.Told me cpap supplies were covered by my insurance, then billed me.two to four times $$ what you can pay elsewhere.

Have ordered supplies multiple times without receiving them and I cant even get them on the phone now or even get a call back.

The WORST service!!! My dad is without his portable O2 now for over 2 days. He has no emergency O2. I have been trying to get a technician to come out for the last 12 hours without success. Apparently this company does not care that someone could die due to their incompetence. DO NOT USE!

Jacob is awesome!!!!

They seem to be too lazy to do anything without a two week notice

This is a absolutely horrible company! By all means, stay clear! Customer Service is a joke. They are rude, inconsiderate and unprofessional! Do NOT use this company!!!

Horrible company...please if you care about your loved ones do not use this company.. they dont care about their customers. .

Id give less than one star if possible

Called this morning to schedule food delivery, for someone who is not capable of coming to the door & not able to speak. Spoke to a representative by the name of Todd who was VERY RUDE. Asked who is supervisor was, he asked why . I advised because he was being rude and I wanted to relay the poor customer service status. He finally gave me a name of Brad Leonard. I will make sure I get a hold of him & if I cant I will go above and beyond. This is a HOME CARE SERVICE......have a little passion for those you are catering !!!!!!!!!!!!!!! Totally would not recommend this service !!!!!!!!!!!!!!!!!!!!!!!!!!!

Worst company and the location manager is an educated baboon I wonder how they are still in business with him in control 👎👎👎👎👎👎

They don’t answer there phone. 😡

Scam artists company!!! DONT DO IT! You will never receive a bill then get a surprise bill out of the blue, 3x what the product is worth!! Just AVOID please for Gods sake!