Great experience! Financing easy process. If your searching for a reliable used car, this is a great place. Wade helped my mother an I find a great deal. Happy Happy! Thank you_
If I could give this dealership more then five stars I absolutely would. I spent two months having horrible experiences at car dealerships, leaving disappointed and discouraged. Action Auto made the whole experience better. As soon as I stepped on the lot, Trey greeted me and was working toward getting me into my perfect car. He was amazingly patient and answered all my questions through the whole process. Every step of the way, he explained and made sure I understood the whole process. This made me feel like a friend, instead of just another customer. Just like anything good, the whole thing took some time, but Trey and the other guys on staff were amazing at keeping me entertained and occupied so it didnt feel like I was just waiting around forever. When all was said and done I still needed my insurance and thats when the staff amazed me once again. They kept the doors open past close to help my finalize everything and have me driving off in my new car same day. Overall it was an awesome experience and I would highly recommend this dealership to anybody looking for great customer service with great cars at good prices. Thank you to all the guys on staff yesterday, 07/06/2021. You made me day and got me a car that Im in love with. I will absolutely be back for my future car buying needs.
My experience with working with Wade to buy a 2007 dodge caliber was wonderful. He put a brand new battery in right before I showed up to test drive. He took alot of time with me explaining all the repairs that had been done. He also ordered vinyl parts that need replacing on the outer top and will repair at no cost to me. Wade also spent time going through line by line the break down of the purchase price. Everyone in their shop was so friendly and helpful. They truly know how to treat customers. I have had the car now for 5 days and I am one extremely happy customer.
Long story short, I trust this business and will keep coming back. Everyone I have worked with and talked with are professional and care about my experience as a customer.Now the full story. Back in November I needed to buy a vehicle and was in the market for a used 4 runner. I had been dreading dealing with any dealership in general but I needed a vehicle. I was on my way to two other locations when Act1 popped into my search. I met with Tre and we looked at the 4 runner that they just got in inventory. It was in amazing condition and had solid maintenance records. Even though I told him I was looking at other locations he didnt try to hard sell or come up with any trick to force my decision. I left, checked the other locations and came back later to finish the paperwork. The owner worked hard with the banks to get me the best deal on financing. I know for a fact I got that 4 runner for a steal. The vehicle has been running great to this day. No major issues, which I expected some for a 2004. I love the fact Act1 offers garage service. My AC started acting up about a month ago and they found the issue and fixed it at a very fair rate. Then, unknown to us at the time an O ring failed in the AC system. My AC wasnt working again. I took it back and they fixed it at no charge, even though the tech spent a good 2 hours looking for the issue and making sure everything else was good. I know fair service like this is not common in this area and that is why I will be a loyal customer.
A great car buying experience! Steven was knowledgeable and extremely nice to work with. Found a great car at a price I wanted, no fluff or hardball, couldn’t ask for any better!
This was my 1st time but it was a great experience they made me feel like I was family the team were very helpful in explaining the information reworking my paper work to find me better deals i got to talk to the mechanic about my car seen my car fax they didn’t hide nothing from me or just try to sell me any old car I would recommend anyone to get there car from here and most of all it’s a friendly environment so you don’t have to worry about being disrespected or talked down on
This was the best experience I’ve ever had buying a car. Steven was amazing he was so patient & genuinely caring. I thought I wouldn’t be able to get into a car but they really gave me hope and got me into a newer car I couldn’t be happier.
Out of all the places I been to too find a new car, this is the best place to go to. They will work with you and help you find the right car. Shout out to Steven Walcer great customer service and extremely patient.
I legitimately believe the managers and staff of Act1Auto care about customers and want to provide a positive experience. Buying used cars can be weird, but they were great the entire time. I had an issue with a third party pop up after the sale, and after a very professional and respectful conversation, Act1Auto gave me quality advice and assistance. I would not hesitate to buy a car from them again. I strongly suggest anyone looking for a used car in the area to look at their inventory and stop by their lot.
Very honest helpful place, come see them for all your car buying needs. Bryan and Tre coolest salesmen ive ever met.
All things worked out for me, and I got a lovely truck I love it🥰 Thank you Brian.
Jose and the team were amazing! Jose made the process so stress free and did not make it feel like we were just another sale. I have definitely been places were all they care about is you buying a car from them and that was not the case with Jose. I would recommend this place to anyone looking for a great car buying experience! Thanks again Jose and the team!
Axel, the man. This guy hooked me up, organized a meeting with the lead mechanic, in which (Myself being an aircraft mechanic) got to pick his brain about alot of the vehicle, and it alleviated many of my questions. Finally he worked with me to meet my budget, he was able to drop the vehicle price by $300+ in order for me to not go over-budget, granted the man is human, but that just adds to his trustworthiness, he never pushed anything on me, and was a great example of his dealership. From what I saw, and experienced, I will/have referred this place to friends and coworkers.
Awesome crew. Went the distance to help me get my truck. Took care of what they needed to do to the truck long after the sale. Highly recommend!
Awesome place to buy a car they are good guys
They helped me out so much getting a car that a loveeeeee so much!!!! Go see James y’all he got me right ☺️
Action Auto Is The Best. Mr. Rick Really Made It All Happen For Me . I Didn’t Have Any Knowledge On What Was Good And Bad Going In This Lot But, Not One Time Did I Feel Like I Was Just Getting Sold A Car . He Made Sure Ik Everything I Needed To Know Before I Paid & Signed Those Papers . Thanks Again !
I had an awesome experience! Jose helped me get the vehicle I love!
Good people. Great deal.
Great place to buy a car, my experience was friend and fast, no pushy sales people. Thank you act1!
Very professional and fair.