Friendly professional services any problems solved fast and courteous including fair affordable prices you have my recommendation Thank you

Great staff quite knowledgeable and helpful. I only picked up a couple parts for my bike and yes while you can find cheaper online the parts they carry are good quality. I got some online ones that were inferior as a comparison. That aside for not having to wait to get parts, the staff even gave me a few pointers to fix my bike. I will be returning for future needs

Will definitely go here again. They fixed a problem Fusion Cycles wouldnt. I dont care if my warranty is void now with Fusion. Import will actually get the job figured out and fixed.

Nice service Chris could have put helmet in for money spend

These people are awesome theyre the best deal in town

Great service nice and helpful people get the job done right the first time

Very knowledgeable mechanics, such a pleasure doing business there.

Very good deals. Could be friendlier.

They were very helpful in answering all my questions and gave me advice on things i could do on my scooter

Great service and staff. My son bought his moped there. Quick turnaround time with repairs and towing when needed.

These guys are, I have been dealing them for years and they are very helpful and friendly

Wonderful experience! Jake and Richard fixed the problem on my scooter on the spot who does that anymore? The mechanic - Richard -was truly gifted, so much expertise and willing to share his knowledge. Jake the manager (owner?) made me feel welcome, and was so nice, and professional.Highly recommend Import Cycle!

Took the time to pull a part out of an engine for me when I was stuck. Very helpful guys.

Bought 3 mopeds from these guys and use them for all my scooter needs. I currently have one there right now.

Scooter needed new clutch and drive belt. Called import Cycles this morning ask if they could come pick up and repair. They picked it up this afternoon and called me about an hour later told me it was fixed come get it. Chris did an awesome job. They know what their doing here, highly recommend them.

Other than new scooters not covered for pick up under the 30 day warrenty..Chris is a great guy, knowledgable and willing to do what it takes to fix the problem.

I recommend this place to anyone looking for new or used scooters. These guys always assist me right away. Im happy with the product. People i can trust. -Denver

Friendly staff & knowledgeable! Between answering my questions, competitive prices & a wide selection of inventory, I am very satisfied with my purchase! Will be referring & using them as much as possible. Thanks again guys!

I brought my sons bike in for a repair. It was a great price and quick turn around time. Very satisfied with service!

Part are too expensive and most of the mechanics have bad attitude for some reason. I only come to this shop when Im having emergencies. Sometimes, they fix my stuff correctly. Then it many of times. I had repairs and Im back in the shop days later. Something is shady about this place. Go at your own risk. Maybe they treat you better.

Although Import Cycle Center is well staffed, The male manager who is sometimes in does not ever seem to know whats going on with the place, constantly blaming his employees instead of answering questions. Will run you in circles, rude.

Just bought a scooter from here. Awesome experience. Best price in town. Friendly staff.

I bought a moped there today and Matt ( one of the mechanics) helped me out, his customer service is excellent

Great guys best place to go better and faster than fusion cycle save time and money thanks guys

They do helped u for the service and maintain ur moped or vehicle.

It would be helpful if there were a website on which we could explore options instead of coming down and wasting my time.

They were out of mopeds

Called just today and talked about getting a moped. They guy that picked up was very helpful. Told me also that they have a 60 day lay away

I think Import Cycle Center is a very nice little business that usually have the parts Im looking for for my scooter they might have your parts to give them a try they are friendly and pretty fast

Had exactly what I wanted and good price

Worst customer service EVER! COST ME $55 in transportation. First by telling me my scooter was ready when it didnt even start. Second by not looking at a problem I told them I was having, then breaking down on the side of the road because of that problem! The lead mechanic Chris (maybe the owner) could only say sorry for the inconvenience forget the inconveniences the bike was expensive enough to get fixed a wasted $55 to get there to see a bike that didnt work and then to get back to buy a part that I TOLD THEM was busted when they had it in their shop and not even being offered a discount or any kind of compensation for my time or extra financial burden is completely inexcusable! DO NOT GET WORK DONE HERE!

These guys are awesome.. Way better than fusion cycles

These guys are pretty chill. They get the work done and the prices are fair. My experience with my first moped was rough but mostly because it was my fault. The few times when something breaks down earlier then normal they cut a deal with me or give me a warranty for the faulty part. Which is always a plus.The only reason i gave a 4 is because they are closed on sunday. I understand for religious reasons or something. But if someones bike breaks down on sunday they are out of luck.Great place though.

I need some pieces for some little thing I was working on wouldnt hesitate going there again

I Bought a used scooter there last week and come to find out it has been wrecked, some parts were replaced, missing a few, like the front fender, I can see were the front tire was rubbing on the front of the scooter after it was wrecked. It runs pretty good because when I bought it I had them install the 80 cc kit .But when I go to stop using the front brake it lurches around. It is acting like the rotor is bent, looking closer not all bolts match.

My husband paid cash for a moped about 3 weeks ago...on 1st day it had a gas leak...then he took to shop because he was riding it and it just stopped...then the carburator needed fixed.Now we just got out of shop and it didnt even make it home before it stopped running...This shop and mechanics are a joke...they sell lemon bikes for a high price...they told him he could not get a replacement bike but if it was a manufacturer issue he should be able to get something for our time and trouble.D ont buy a moped from them they are frauds.We bought a scooter to use not to collect dust.

Great place to get scooters and to get them fixed they even have cars an trucks for sale

Bought a scooter their not even 2 weaks ago brand new and it keeps stalling and not wanting to start again not their fault it was brand new but pissed off that I had to walk it 3 miles to my house but the guys that work their are good I hope they will find it

Parts are almost 3 times ebay prices and weak quality. Lead ponytail mechanic is rude, complacent, and didnt REALLY want to sell me the scooter. They just assemble poor and sell high. Not a cycle shop more like 3 dudes in a garage with some parts. Charge you for temporary tags but you have to pay DMV full price to switch title from their shop. Backwards!

Very gray place very helpful employees they fix your bikes and a very timely fashion not expensive very affordable

He hooked me up thanks buddy I still have 5 to $10,000 needed in parts to put on my motorcycle these are my go-to guys

I had no problem my bike work great

Did not have to wait too long for my moped to be fixed

Good guys bought 2scootets from there and getting one tuned up now

Friendly, honest, and competent. Fair pricing as well.

This shop is a joke,they are friendly and helpful til you buy something,their mechanics are not that skilled....they need new employees...

Good customer service they wont lie to you about the products they sell and they have pre-owned and brand new motor scooters reasonable pricing and they service them

Best scooter selection in tidewater. Great sales and service staff.

Took my sons dirt bike to fix it from bogging down. Planned on going riding at Slade park today. Paid $100 and they replaced air filter and Spark plug, I asked to clean carburator but was told it didnt need it. Needless to say my boys were heartbroken when I got it home and it did same damn thing. Our trip is cancelled now. If I take it back it will cost $55 labor plus $50 to clean carburator. I found brand new carburator online for$15. Do the math. Easy installation, I know because I took it off last night and blew into gas line It was clogged. What a rip off!

I have never seen such disgusting business customer service in my life. My friend who has a visible disability combined with a visible speech impediment went to this shop on 4/22/2017 @ around 10:00 he has a light out in his moped that he purchased at this shop. We was going to pay for the part but needed him to price the part. So we could give him the money, we had a hard time understanding him for the reasons stated above. We asked him to put the guy on the phone so we could clarify the reason for the high price. We could hear him say very loudly and distespectful that he dont talk to people over the phone. I could here the gasp in my friends voice at this and could only imagine what his body language presented by the fella assisting him. At the end of the day we care about our friend and find this behavior to be reportable and i will do my best to find out who we can see about the matter. We wanted to clarify that our friend likes to do for himself is the only reason he was there by himself. He learned to tie his shoes with one hand so he wouldnt need help to tie his shoes. It took him two years to learn. And to be treated in this manner from a business servicing all people in the community is inexcusable and the public should know. Im upset because he was happy to finally get his light fix and to not get it because the seller was not helpful with the sell is just not right. So i would not shop st this prejudice shop for nothing and i dont recommend anyone else do either.

Wanted $50 just to bend some exhaust pipe of mine, just bought a new exhaust pipe for that price instead.

Beginning to end Dean and Chris worked this matter out carb cleaned clutch lever and best of all great service

Its just taking me awhile to get my bike fixed. And its broke down 3 times doing the same signs but always seemsvto be a different problem.This has been over the last 3 months. It just seems like there could be a discount in there somewhere since it keeps being the same signs and problems like s month apart each time.

Great service the people there are nice and friendly the prices to buy or get your bike repair are very good i advise anybody to go check them out if you are looking for good deals and great services i been a loyal custermer with them since 2012

Very good service, described all work in detail, good pricing was satisfide on the work done on my honda sabre.

Rude, entitled, dismissive, unprofessional and not worth the bad customer service.Literally Heyd me to get my attention and than walked away from me and left me standing in the garage. Really? Im not a kid, Im 42 years old. Had family from out of town with me and that made for a great impression(local business). It was my second and last visit. I cant even imagine how they talk to... fill in the blank.Take your time and money else where. Id never go back. I usually support small business over internet shopping (looking for upgrade parts for 49cc), but these guys are the cure. They dont get it. At least the internet check out and paypal says thank you.Maybe I caught them on a bad day, I dont know. Im a consumer and sharing my experience. Be prepared to be treated badly.

Outstanding service! Stopped in wednesday and had the carb adjusted on my yamaha vino. In and out in less then 2 hours. While they are busy attitude and presentation goes a long way to get what you need done!

Bought a bad carburetor a they wont take it back but wanted me to leave my bike so they could get my money when I knew what was going on with it

Aww these guys....professionals. I never had nobody work on my bike like that. I mean, they really went to town on it. Naw Im just screwin with yall. You comin to italy or what?! Get a facebook for real. hahahah

Friendly staff and nice selection

Friendly place. They take time with their customers and stand behind their work.

Very knowledgeable and great prices on parts

Always a good time at import cycle city never any problems

Great service and great people!!!

It took them five weeks to fix my scooter and its still messed up and I only had it for five weeks back and my muffins am I still got to go find a place to fix again

Ok

Friendly folks and owner. Will be back!

Good service honest and relible service

Very helpful and honest

Good experience and service.

Nice people, Great Products

Nice folks

Professional

Awesome place

Prices are high and attitudes are poor.

Great