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Denver Mattress
1001 Greenbriar Dr, Normal, IL 61761, United States
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Denver Mattress
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La
Review №1

Great experience and employee was very helpful. Great price for item we were looking at.

An
Review №2

George was a great associate! He was knowledgeable, friendly and not a bit pushy! We were glad to give him our business. We really appreciated how quick he was with our questions (even from my 7 year old) and did a great job of giving us space to try and talk it out. Highly recommend!! Thanks George!

Ra
Review №3

Zac helped us look at mattresses and he was great. Very knowledgeable and we never felt any pressure. Great experience.

Ba
Review №4

Bought a Denver Mattress brand with an adjustable frame a year and a half ago. Best bed I ever bought. High quality mattress and the frame with the remote control is worth a million bucks. I forget their name for the position on the remote but its basically a zero gravity position. Awesome if you sleep on your back. Takes the stress of your legs off of your back.

Ru
Review №5

Zach was great! He gave us all the information we needed to make a decision and then left us alone to discuss and shop. Great experience!

Di
Review №6

The people were very helpful. There was no rush, they said take our time to decide about a mattress. I explained we had purchased a mattress from another furniture store and 4 months later there were impressions of our bodies,1 inch deep, I have been arguing with them for 4 more months, because they told me to sleep on it until the impressions were 2 1/2 inches deep.I even got a business bureau involved, which did me no good. This wasa $999.61 mattress. Warranty was worthless. We went back to FurnitureRow because we liked them so well, when we bought a mattress (10years) ago. So if you want a good mattress go to Furniture Row. By the way thisF Row mattress cost about $500. Thank you Furniture Row.

Al
Review №7

Matt was very helpful with assisting me picking out a mattress that fit my comfort level and price range. Great enthusiasm and would recommend him to others!

He
Review №8

George was so extremely helpful and knowledgeable. Showed me many options so I knew what I was getting into. Thanks for everything

Li
Review №9

The salesperson that assisted us was AWESOME! We purchased 2 beds today-he was helpful with suggestions and thorough making sure we got what we were looking for. We will definately be back!! Thanks!

Mo
Review №10

Worked with Matt from Peoria and he was amazing! Would recommend seeking him out to work with!

An
Review №11

Staff was helpful. The delivery crew was awesome! Came in and set up our new. Very professional.

Je
Review №12

George was excellent and quickly found us exactly what we needed!

Li
Review №13

Pleasant experience shopping for a bed and mattress. The staff was great to work with. Thank you George and Ethan for you help!

Yv
Review №14

A very knowledgeable and caring sales representative helped us make our decision.Am anxiously awaiting the delivery of a beautiful and comfortable mattress.

Te
Review №15

We were in the market for a new mattress and wanted to try some out before purchasing. Denver has a very knowledgeable staff and great protocols to handle the severity of the pandemic. We tried multiple mattresses and had zero pressure to commit. We actually made multiple visits before pulling the trigger. Each time we left, our salesperson reminded us to call if we had questions and showed no ill feelings due to a lack of sale. The delivery was the same level of service. They helped move the old bed to a different room and fully installed the new bed. Th entire delivery and install took 20 minutes from ringing the bell to pulling away. I would recommend this company to family, friends, and strangers. If you are thinking about a new mattress, your search could start and end at Denver.

Ra
Review №16

Fast, efficient purchase. George was a FANTASTIC salesperson and was so helpful. Great experience at the Bloomington, IL Denver Mattress!

Be
Review №17

The staff was very friendly and helpful in finding us the perfect mattress!

Cr
Review №18

We took our elderly aunt to get an adjustable matress. Matt was our sales associate. He was wonderful. He was patient. He gave us space when we needed to make some decisions, and he answered all her questions, repeatedly, with no annoyance. Her bed purchase came in under her budget, too! We would definitely recommend this store & Matt at the Bloomington/Normal location!

Vi
Review №19

We went shopping for a new bedroom set and mattresses. The staff was very friendly and knowledgeable. Great customer service. I would recommend this store for your furniture needs.

We
Review №20

Alexis was friendly and patient while we lay down on several beds. She gave us price points to think about and was helpful when we returned to place our order.

Sh
Review №21

Great service and friendly service salesman! George was knowledgeable and eager to help. In today’s world he was a needed relief with his helpfulness and smile after a long stressful day.

Ke
Review №22

Matt was a great at assisting me with selecting my new mattress! I didn’t know which type of mattress I was looking for and Matt was super knowledgeable about the different mattress brands, styles, and comfort levels available, and he was able to help me pick out the perfect mattress to fit my needs! Thanks, Matt!!

Sh
Review №23

My salesman Zac asked me how I slept, side sleeper, so he let me try several different mattresses. Once I chose one, he explained a special discount that included a mattress pad, sheet set n 2 pillows. Zac also set upfinancing for me. Overall, a great experience

Be
Review №24

George was very knowledgeable and gave us the information we needed to make a decision to purchase a Purple mattress.

To
Review №25

Great service. Matt Gordon is very knowledgeable and accommodating.Looking forward to receiving my new bed

Ra
Review №26

George was awesome!! Great mattress and service. Highly recommend this store.

Ma
Review №27

The person that helped me was very helpful and polite and even carried my mattress frame out to the car and loaded it for me

Da
Review №28

Very helpful salesman and knowledgeable about the product we were looking at.

Am
Review №29

Super customer service! Can’t wait for my box springs and frame to arrive😊

Ja
Review №30

From the moment I walked in I was greeted by George who was super helpful and very knowledgeable. He made the purchase very easy and I will recommend George and Denver Mattress to anyone. Although they offered free delivery and set up I had a truck and was ready to go. Cody in the shipping/pick-up area was also super friendly and helpful. He had me loaded up and tied down in a matter of minutes and I was off to dreamland. Thank you Denver Mattress!! I’ll be back.

Do
Review №31

Excellent customer service was provided by Ethan, George and Zack

Te
Review №32

Great experience! Shopped at every mattress store in the area, and they had the best price and warranty without needing a new box spring! George was very knowledgeable and wasnt pushy. It was a relaxing experience! Highly recommended! *****

St
Review №33

Always a great experience! Knowledgeable and helpful staff with a comfortable sales approach. Shout out to Will and George...both gave us platinum service!!!

Ro
Review №34

The salesperson was well informed and very helpful. A very good experience overall.

Da
Review №35

Very knowledgeable and very friendly staff. Matt Gordon was very laid back, didn’t push for a sale, but let us know all the deals they had going on. We came in searching for a mattress, he walked around and showed us all our different options and let us know the price differences as well. We left, shopped around, and came back the same day to make a purchase! Best pricing, best service, best experience hands down! We will be back again when we need another mattress!

Ja
Review №36

Our experience could not have been any easier or quick. We called ahead and the store had exactly what we needed. We were in and out in less than 5 minutes!

Mi
Review №37

Matt was great. Educated us. Not pushy. Just gave us the facts and help us make a decision.

Je
Review №38

The Doctors Choice mattress is wonderful! I called to order one for myself after experiencing sleeping on my daughters for three nights. After many years of waking up with stiffness and soreness I woke up pain free! I also slept through the night. I am 74 and have had lots of mattresses in my lifetime. This one has something special in it!The sheets are also wonderful silky and smooth

Li
Review №39

Manager Matt Gordon was such a huge help when buying our new king sized bed! Very energetic and hilarious! Made our experience enjoyable! Would totally come back and buy again! Thanks so much!

Jo
Review №40

Delivered a load...super tight dock situation. Employees hussled to get unloaded, unlike other stores. Well done!

Su
Review №41

This is my 3rd time 4th Mattress From Denver Mattress. We are pleased with there mattresses and the folks who work there. There selections is great and very good on price!

Ro
Review №42

Went in to purchase 2 twin mattresses and me with George Idiyalu. He was very friendly and professional. He was patient with our 2 kids. We ended up buying the mattresses and one for ourselves.

Mi
Review №43

Great experience with Furniture Row in Normal, IL. They went above and beyond to find me the right mattress, foundation, and frame!Material on on side on the foundation was torn and they replaced the foundation without any question.Also, they helped me to assemble the frame!Amazing customer service! Will come back!

Ra
Review №44

Alex was INCREDIBLE!!! He assisted us very well at Denver Mattress. Had questions about the Purple Bed, but he was there to answer and assist to make it a great experience. He was patient, helpful and provided great options for making the right decision for you. Excited to have a Purple bed!

Lu
Review №45

My salesman Matt was very helpful listen to what I had to say and meant my needs excellent salesman

Lo
Review №46

I received excellent customer service throughout my entire shopping experience. I have had a few questions after shopping, and they are always super prompt and polite. Wonderful customer service and I love their products.

Aa
Review №47

I worked with George who was very helpful, knowledgeable, and patient as I made a decision. I got a great mattress at a fair price… Very pleased! And long overdue for a legit mattress for me!!

Ri
Review №48

Zach and Ryan were awesome. Did a great job helping us get what we needed.!

Da
Review №49

I went in to get a quote for 3 mattress, 3 box springs and 3 frames. The receipt showed 9 total items but the description was confusing as it was just part numbers and not a true description of what it was. When the shipment showed up it was missing the frames and they werent ordered. I asked about the 9 items on the receipt but wasnt given a decent answer. When I ordered everything I told them exactly what I needed but they clearly messed up. They took no responsibility for it and still charged me for the extra frames. Their cavalier attitude was even more frustrating. I cant believe they are actually willing to lose any future business for what little additional cost it would have been to them. Companies like this show a clear reason why so many businesses are folding up. More reason to buy local and not from big box stores.

Na
Review №50

I was searching for pillows they gave you when we bought my bed for a Christmas list. They were able to look up our purchase from several years ago and get me the updated version. Excellent service.

BL
Review №51

Matt was extremely courteous and knowledgeable. Will definitely recommend to friends and family.

Am
Review №52

I had an excellent experience at this store. Zac was very helpful and knowledgeable about all of the mattress options, and helped me narrow down the down to make the best decision for me. He ran numbers for me for financing more than once so I knew what to expect, and took to answer all of my questions. I would highly recommend this store and Zac!

Kr
Review №53

George did a fantastic job of taking care of us. We did know exactly what he wanted and he made the process as smooth as can be. Good people.

Bi
Review №54

Good service by the representative, but when it came to finalizing the purchase, I was forced to buy a protective cover for $60.00 or I would not have any warranty. This company should build in the price of the cover in the cost of the mattress and not force People to buy it. This was a sham to add to the final cost.

Lo
Review №55

Salesman Matt was very helpful & courteous. Would definitely recommend him.Lorinda

Ja
Review №56

Our salesman Matt was great - friendly, very knowledgeable, not pushy. Great experience!

ST
Review №57

Our sales person was very knowledgeable, professional and friendly. No pressure to buy, just was friendly and answered all of our questions. To top off the great service, the price was right. We had looked around and Denver Mattress was the best deal with a quality product.

Jo
Review №58

Just didnt pressure us and I told him what I wanted, got my demo and walk around of the product and everybody was superb l thank you all for the great service!

Ka
Review №59

Zac was great! Both kids love their queen size mattress and got feedback from my sister that the king size was great to sleep in too on her visit. Overall everything went smoothly and it was certainly a pleasure working with him. We walked in there not thinking we were going to make a purchase, and his sales style and knowledge made us change our mind. THANK YOU Zac and Denver Mattress! Would highly recommend it, in particular if working with Zac.

Da
Review №60

I am a repeat customer of Denver Mattress because of the quality products and the excellent customer service. Big thank you to Matthew G. at the Normal store who has assisted me several times. Each time I have gone in the store, he provides friendly service, listens to what my needs are and expertly helps me find just what I’m looking for. This is much appreciated. Thanks Matt for continuing to provide excellent customer service!Dameron D. Beverly

Tr
Review №61

We found just what we needed and we got it at a great price. The manager was professional and extremely friendly and helpful. Thanks so much! We recommend this store for quality products and service.

Ja
Review №62

Matt did a great job explaining differences between mattress types and gave us plenty of space to discuss and decide. Thanks for the help!!

Ca
Review №63

The sales man was excelent. Very professional and great personality. Will shop there again.

Ka
Review №64

Love the quality! My pillows are so comfortable!

Je
Review №65

My experience there was good. You need to wear a mask, the sales people did. Matt was the salesperson who assisted me. He explained the benefits of having an adjustable base, which I had planned on anyway. Its good though to have additional information. Once I made my decision, the rest was simple and fast. A couple of the items were on sale, always a plus. Best to go shortly after they open.

Lj
Review №66

The salesperson, Matt, was wonderfully professional. He answered every question my wife and I had for the mattress we sought based on our criterion. He patiently showed us mattresses that fitted the bill, as well as, competitors to compare. He treated us like royalty, and showed he truly cared about what we thought. He made the purchase process cumbersome free and thanked us for coming to his store. My encounter with him will certainly encourage me to shop at Furniture Row again!

Gl
Review №67

Friendly staff, great prices. Zac was great!

Ja
Review №68

Matt was a great sales associate! He was friendly, professional, very knowledgeable, and patient. He spent an adequate amount of time answering our questions and assisting us around the store. He also was very considerate in allowing us to discuss our purchase options without any pressure. We had a great experience and appreciated the great service!

Me
Review №69

Great service by Matt. He knew his products and answered all of my questions. I will definitely be back in the future.

Ma
Review №70

Zac at Denver Mattress was great to work with.

Lo
Review №71

This is the second mattress I’ve purchased from the Denver Mattress Company in the last six months. I was very grateful that I got to work with Zac again. He’s very knowledgeable and helpful. I recommend you ask for him if you can. Additionally, I appreciate that there mattresses are actually made in Denver!

Va
Review №72

Great service at the Bloomington store. Matt was excellent and took care of us quickly!

Er
Review №73

Very friendly service with knowledgeable staff. They did not rush us with our decision and let us take our time to make our decision.

Mi
Review №74

I’m moving in the middle of the covid19 Pandemic and was very stressed about stores not being open for me to even get a bed. I got online and used the messaging system to ask a few questions. Matt at Denver Mattress helped me pick out a mattress that would be perfect for me. Reassured me on their exchange policy and added his own person opinions. I feel a lot better about purchasing a mattress now. I Would recommend Denver Mattress for anyone needing a mattress just on the experience alone! Thank you Matt!

Jo
Review №75

Had a great mattress buying experience with Alex! Strongly Recommend!

Ma
Review №76

We had a great shopping experience. Mike was very knowledgeable about the mattresses and helped us select the best fit for us.

Ka
Review №77

Excellent service.

Ly
Review №78

Nice quality furniture. Excellent staff. Very professional. Special thanks to Robert T. for all your help in choosing the perfect furniture. Great experience. Highly recommended if you need to buy new furniture. 5 stars!🌠🌠🌠🌠🌠

Gr
Review №79

Matt greeted us with a friendly welcome and smile as we came into the store. He was very knowledgeable about the various brand names and types of mattresses. He spent plenty of time with us as we asked questions and was not too pushy. When we told him that we had just begun our search, his friendly demeanor did not change. He wrote down what we had looked at, shared his phone number, and said that he hoped to see us again soon. We ended up coming back several hours later and finalized our purchase. Thank you for having a friendly, thorough, and gracious employee for us to do business with. We left feeling good about our purchase and never felt pressured.

G.
Review №80

Very well informed with good service.

We
Review №81

It was a great experience considering the pandemic. Very helpful and friendly staff.

Ja
Review №82

Quick and easy buying experience. They didnt try to upsell me on anything I didnt need.

He
Review №83

We stopped in Monday to test out and possibly buy a mattress and the experience was great! Matt Gordon helped us throughout the whole process with honesty and real life examples; he was very pleasant without being a pushy salesmen. He gave us time to try things out, answered all of our questions, and was very flexible with our needs. Highly recommend, it was a pleasure to work with him and we got the mattress we needed without hassle!

Ka
Review №84

Great Experience! Alex was super helpful and knowledgeable!

Je
Review №85

Quick service with polite personnel. Matt was very knowledgeable and helpful with the beds I tried and though I may not need to return for 10-12 years, I would definitely recommend Denver Mattress and its employees as the place to find your new bed. I didn’t realize how hard my old Doctor’s Choice mattress had become until after I’d slept on my new one. It’s like sleeping on a heavenly cloud! Thanks Matt!

Ka
Review №86

I have purchased two beds from Denver mattress and has been very happy with both.

me
Review №87

The staff was very helpful to make my mind up regarding the bed that I wanted. Im a one happy customer.

Ba
Review №88

This was absolutely an amazing experience I recommend it to everyone.

Be
Review №89

Fast friendly and easy process picking out two mattresses. Matt Gordon was very helpful.

La
Review №90

Matt was extremely helpful in helping me select a new mattress. He showed me several options but did not pressure me into buying the most expensive. He explained the return/exchange policy in a way that made me feel comfortable with my decision. Very glad I purchased from here and especially from Matt!!

Sy
Review №91

We had an amazing experience here! The staff was wonderful and very helpful (but also gave you space and time to explore). We tried many other mattress places and found this to be the best quality and price! We are incredibly happy with our purchase and experience!

Ka
Review №92

I called to see if they had a certain size of box spring in stock. They did, so they took my payment information over the phone and all I had to do was run in, tell them I was there to pick it up, and then pull around back for some workers to load it onto the trailer. It was super easy, and the box spring worked perfectly with my bed!

Jo
Review №93

Weve done business with Furniture Row for 10+ years now. Our latest visit had us looking for a bed for our daughter and a new mattress for us. Matt was there to answer questions, show us the differences between the various mattresses and did not push any particular mattress on us (or try to upsell us). When we made our decision, we went through the purchase process quickly and we were done.

Pa
Review №94

We had a very good experience. Everyone was very helpful and attentive. Store was very neat and clean.

Ho
Review №95

Mattress shopping can be stressful. The sales people here were great, though and genuinely interested in our needs and helping us get the best deal (especially compared to competitors). Even when I needed to exchange an item, Chad H was the BEST. He really helped us out and made it easy. Thanks.

Ja
Review №96

Chad Hoffman was wonderful. He’s a very good salesman. We bought a queen mattress with adjustable base (not delivered yet). Things I like are the 15 yr warranty on the mattress, the 20 yr warranty on the mattress pad, the 4 month trial period without a restocking fee, and the 90 day price match if it goes on sale. Those things and Chad sold me on this purchase today.

Ha
Review №97

This was not the first time I did business with Denver Mattress and it won’t be my last. The manager of the store, Matt, assisted me with my purchase. He determined what my needs were and recommended several mattresses that would satisfy those needs. This sales technique is known as needs based selling. It’s all about the customer! It’s not about what the sales person wants to sell. Even though the manager assisted me with my purchase, I am confident any member of his sales team would have delivered the same “Knock Your Socks Off Service.” 🙂

Ka
Review №98

Great help from the staff and I’m looking forward to receiving my purchases soon! The staff made it easy and painless during the covid-shelter-in period to answer my questions and place my order!

Di
Review №99

Sales associate Matt was wonderful! Patient, knowledgeable and fun! Very helpful — he made the shopping experience fun!

Br
Review №100

Quick, easy, helpful! Will and Matt were great!!

Information
45 Photos
100 Comments
4.8 Rating
  • Address:1001 Greenbriar Dr, Normal, IL 61761, United States
  • Site:https://denvermattress.furniturerow.com/locations/Normal/IL/100023?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 309-888-4681
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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