Very helpful and non confrontational about make model year etc. You know what Im on about. These people are respectful and timely. Best auto parts on this side of Norman for sure.

Store manager here is a super guy! Cares about the customers and the quality of parts. Took time to spend a few minutes talking to me. Watched how he interacted, and trained his employees. Very impressed with how he treated his employees with respect and dignity. Will definitely add this store to my regular store list! Thanks for your help guys!

I like to work on my cars myself to try and save money as much as possible. Lets face it though I dont know everything there is to know about cars. The staff at this Autozone are always willing to answer questions and they are super knowledgeable. And I ask a lot of questions. Even at night before close they are friendly and willing to help. In my opinion this is the best Autozone in town.

Excellent and knowledgeable service- I came in for replacement windshield wipers - for the second time in 2 weeks my wipers had flown off my car during use. They immediately noticed the wipers were too loose, and tried several brands until an appropriate fit was found. The difference was obvious, and the new wipers performed as intended during my rainy commute this morning!

We operate Auto Medic Mechanic, a mobile mechanic business and use them frequently for parts and supplies. Everyone is very professional, knowledgeable and helpful with whatever we are needing. We appreciate their support!

Incredibly frustrating trying to buy one simple air filter. Its been three weeks of waiting for an order I was told would take two days. Thats okay, covid makes things weird, but getting an update would go a long way, as would staff who can pretend to care.Editing to downgrade. I emailed the customer service people below and they didnt help. I finally stopped by today, two weeks after being told to reorder. When I reordered, the guy on the phone said if I didnt hear from them in about a week, I should just stop in and get my money back. When I got there, a guy found my filter sitting on a shelf and said Oh yeah, its been here for a while. I said I had never received a call, and he said they get too busy to call twenty people when their orders come in and that I should have called. Im trying to not give all my money to Amazon, but I wouldve had this a month ago from them, and the price was the same. RIP to mom and pop auto supply shops; your replacement is lame.

I have shopped at this Auto Zone for years. They are usually very helpful and nice. This is the first time I have ever been angry when Ive left. The gentleman who helped me had an attitude the minute I walked in. I needed help not attitude. If you dont like your job find another one.

Nice store, often times a wait to get service or to get checked out. I cant trust everything they tell me since I know whatbim working on better than they do most of the time, but the parts are good and avg priced

Staff was very friendly both on the phone and in store. Surprisingly they had a very odd part in stock that got my customer out of a jamb on a Sunday. Their tool variety is OK at best. I would like to see a lot more. As an account holder I would also like to have seen some coupons available.

Omgosh! If you need a battery this is the place! They may be a bit more expensive but well worth it. These people are amazing and knowledgeable. In addition I had bought a plate frame and the salesman even came out to help me put it on.

The Unforgettable Possum Fiasco Exemplifying the Dedication and Valor of The People of Autozone.Katelyn was minding her own business driving to work when all of a sudden all the dials and blinky blinky lights go on that, typically, do not go on. In a panic, she remembered her trusty local Autozone, for they will surely give the codes of knowledge to figure out if it is, once again, the catalytic converter going nuts. After pulling in (mask in hand) she was given the Scanner of Knowledge by one of the Helpful and Friendly Persons of Autozone. Being cocky (because of doing this several times), she went out and turned the car halfway on and waited for the signal of Done on the Scanner. Nope. There was the dreaded ERROR signs. Feeling defeated, she returned without said Codes and a manager on hand named Kalon came out to assist with not one but TWO Scanners of Knowledge in hand. After a few tries, Kalon received the necessary Done signal and returned to Katelyn the Codes final Decision. Something was amiss for there was a puzzled look on his face. He then grabbed his trusty Battery Checker Box and signaled for Katelyn to open the hood. Upon the click and the opening, it was revealed what was truly amiss that day. A POSSUM WAS NESTLED SNUGLY BETWEEN THE BATTERY AND THE DRIVERS SIDE FIREWALL. Katelyn immediately informed Kalon of the little Critter of Destruction facing them as he was reaching for the battery. Upon seeing it (as Katelyn was going bonkers) Kalon calmly brushed it off saying Well what do you know, there is a possum there!. Onlookers began to frolick about with their phones and cameras in hand, but no matter for all the distraction! For Manager Kalon went back in to his headquarters and came back out with a metal rod and some gloves. He gingerly began to push the little Marsupial of Mayhem forward and moving him so he could take hold of him where it would not harm him. Pan back to Katelyn who is still panicking. Returning to our hero, Kalon found the Possum was witty, grabbing the windshield wipers for dear life, his newfound home was rather nice and warm. Kalon urged him out and held him up with care as he relinquished his hold and his claim upon the Malibu. With a jaunt around the corner, Kalon released the Possum, twhich ran away with a scowl upon his face; was it really that bad he find a home within this world?After the event, Kalon worked diligently to clear the Codes and let Katelyn go back to her day. Our story is not finished yet folks! For Katelyn returned later, our Possum Friend had done some damage to the electrical system. Our hero, Manager Kalon came back out and spent twenty minutes of his time trying to figure out what was wrong, attempting to save Katelyn money from having to go with the more expensive option. But alas, neither of our heroes could figure out what was going on.We end our tale with a heartfelt thank you from our author, Katelyn, who is going to post a separate review with all the reasons why you need to come to this Autozone Location!

I went into AutoZone to get a new battery for my car remote keyless entry and start up . I had put it off for so long there had been a few times I really thought t wasnt going to be able to get back into it, or start it. The girl who helped me that day took all of the pain out of having to finally give in and get the battery replaced. She located the proper battery that mine Took, and instead if just ringing it up for me to pay, which is exactly all she had to do, she proceeded to take my remote apart and take out the old battery and insert the new one. Even for her it wasnt easy. I thought about what a frustrating evening I would have had if i had to have been the one to put the new one in once I got home. I was over the moon thankful to her for taking care of it for me. I walked out to get into my car and I used the remote, and the beeping sound my car makes when it is unlocking via the keyless entry was music to my ears. I dont get her name but THANK YOU TO THE GIRL WHO SAW THE DESPERATION IN MY FACE WHEN FIRST ASKING HER IF THE STORE CARRIED THE TYPE OF BATTERY I NEEDED, AND DECIDED TO TAKE CUSTOMER SERVICETO A WHOLE MEW LEVEL.

Im a OReillys guy tbh but this part is for my father-in-law so win-win

Got everything we needed and was correct. Great job!

Use to use orielys in noble but they suck no knowledge in the whole place. Autozone was more professional and quick to help me with what I was looking for!!

Big shoutout to Tatum and Biskit (John H.) at this Auto Zone! Both worked hard to replace a bulb in the back right taillight when the job proved to be trickier than expected due to a broken tailgate. Tatum diagnosed the problem and Biskit helped to pop open the broken tailgate and even provide a temporary fix to the tailgate, along with replacing the bulb perfectly. I can’t thank them both enough for going above and beyond to fix the issue, and show kindness while doing so! (And all in 85 degree heat!),

Best place stop at get your cart part good smart employees help your service

The sales person installed a rear light on my daughters carr......i didnt know how to open the fixture.

Wow this place used to be great. Went in to pick up bottle of oil. Had military on me and tax exempt. Guy said only a manager can add it and one wasnt around at time. I proceeded to wait as the staff kinda just went on with helping others like can i just check out or where is the manager? When they didnt get the hint i left the bottle on counter and took my empty one and left. Ill just go to the other auto zone from this point forward.

They sold my mom a battery and put it in for her!!! Very nice staff!!!!! Love this place!!! Reliable.

I went there today and got me new wind shield wipers. The person that rang me up even put them on for me which was very nice. I appreciate his help I wish I would have caught his name but it was around 11 oclock if that helps. He even helped me fix my old number for my account to the new one. Thank you AutoZone!

Guy was really helpful with what I needed.

Excellent customer service. Thank you for all your help!

Although they didnt have what I was looking for, they were very helpful and willing to order it

Very helpful and very nice. I would recommend them to all that ask!!

Can get quotes for parts on phone.

Some stuff is a little overpriced And some stuff Is not. Sometimes they know what your talking about and sometimes they dont. Usually beats oreilly auto parts. But not always. Ive been going there for years. One thing I can say is that they are very very nice I dont think Ive ever met anybody in this place that was rude.

Always has what I need at a fair price!

This location has always had staff who are quick to help, and have always been well stocked on parts.

Fast service and friendly staff

Fast Friendly associates Pleasant atmosphere helpful staff.Clean well organized store!

10000% recommend this location! Amazing service!My car wasn’t starting, and I thought it was due to my key fob battery since my car is such a new car. Went to buy one and they switched it out for me easy peasy. Once I got to my car, it still wouldn’t start so I later found out it was the car battery. Got jump started and drove to autozone to buy a new one, but my car required a special battery. Kadon went out of his way to get a hold of my car’s dealership and get me a battery under my warranty for FREE! Super thankful I came back here, or I would’ve never known! Thanks guys!!

Lewis is very nice guy very helpful

They had the parts I needed and the price was reasonable.

Had my check engine light checked showed me the problem helped me get it fixed great service.

Good people. Had what I was looking for.

Used the curbside pickup for a deep charge marine/RV battery. Called first, made arrangements to pick it up in 20min, and drove there. First the good news: The Duralast battery had lasted 6yrs and the replacement was very reasonably priced. Now the not so good news: When I got to the store in 20min it was like starting over. Not quick at all.

Fast service

My go to Mr. Fixit stuff!

Always helpful

They were fast had my item there when said they would, but $32.00 is a little expensive for a plastic door handle tho.

Associates were very quick to answer any questions I had overall, provided assistance when I asked them for it and, most importantly, quickly and accurately found the parts I was looking for.

Days are some real good guys and girls every once in awhile theyre really friendly they know what theyre doing and Ive worked on automobiles before so they know how to help you

Good prices

The staff is very helpful .

I got in and out quickly and found what I needed. Not very many people there. Great experience.

Nice store with a helpful staff

Always go above and beyond for me when I need something and outsource when available too!

Good people work ther

Very helpful and will come to your vehicle if you arent able to self install a minor parts, very respectful.

They were friendly and they help me find they windshield wipers that were tore off by zip car wash. Even though they did not carry the multi sectional wipers that I had that were very expensive they still helped and help me find the right wipers for my needs.

I love it

Very knowledgeable

As always the people at this Autozone are awesome! Kim helped me today with my brake light. She had the bulb out of there, went in grabbed my new bulb and put it in for me. She was super helpful, kind and just genuinely pleasant to talk to. I really appreciate how much she helped me. I love this Autozone. Everyone there is always just amazing and helpful. Thank you!

This autozone carries a lot of parts the one where I live doesnt.

Good customer service, knowledgeable staff.

Even while busy there was plenty of staffing to help you out and this was on a Saturday. Good customer service from employees. Call in advance to make sure they have part available for you before making the trip though.

Busy and 1 guy working quickly thru everyone in the line and on hold.

I just went an returned a part that I bought, that I thought I needed for my car but ended up not needing.. I live in Norman but bought the part in okc... But didnt really have to deal with the employees other than just returning the part but the guy was very nice. He was in a good mood. He had very good customer service.. Great store

One of the best rent a tool companies. They care about their customers for sure !! Auto Zone is great food going Bra, Shaka

Its faster to drive across the road to Oreillys. Wait in line for at least 15 minutes every time I go there. They have plenty of help so Im not sure what the hang up is

Went to OReillys right before I went to auto zone and they were not willing to help at all. The guys at auto zone were very helpful, fast and friendly. Chris even went out of his way to help with something he noticed needed attention and I wasnt even there for. Great service!

These guys are awesome and very deserving of five stars. Its beginning to ice in Norman and these fine men are outside helping people with their windshield wipers and any other thing that is obstructing our vision. I didnt even ask for help and they saw i had a problem with my wipers and came and tightened them up for me. Thanks guys for caring about us.

My go to place for sure I have been going to auto zone for over 20 years

I took my daughter in today. Her car was acting funny. Carl looked at the codes and discovered what it was. He went out of his way to help us! What an awesome employee! Thank you so much!!!

They had my parts at a fair price.

This Auto Zone is a nice store. The employees are friendly and knowledgeable. The prices are good and the free tool rental is awesome. A definite handy store to have in Norman.

Had what I wanted. Reasonably priced.

Great service. Found a difficult to find part - in stock. Knowledgeable counter person. YEA

Excellent service😁

The worst customer service of anyplace I have been ! I called looking for a part and price, they asked me to hold for one second. I said sure, no problem. After 8 minutes I finally hung up. 8 minutes on hold is forever. I went up there and stood at the counter while watching 4 different employees doing various things while I stood there. A couple of them glanced my way but didnt offer any assistance. After the long hold on the phone, I was timing them again. After 5 minutes one of them told me they would be with me in a minute. Total time before being waited on ? 12 minutes ! Customers should be first priority, I should think. Without them there is no business. I have always shopped at AutoZone for my parts, but I wont shop at this one ever again. I went to OReillys and got great fast friendly service. Had never been there before, but they will be getting all of my future business even though they are farther away from me.

Chris was friendly and competent. He helped me diagnose what turned out to be a blown fuse, located the correct fuse box and pulled the bad fuse on the first try. He also didnt judge me for not knowing that there was a second fuse box under the hood. Excellent service, definitely recommend this place.

Wal mart is cheaper

The managers and employees of this store are great! They are very kind and helpful. This is the best AutoZone that my boyfriend and I have visited.

OMG... Everyone who works here is super helpful. If you have any questions or inexperienced in replacing any parts, they wont hesitate to help you. Awesome service and competitive pricing!

I went to get a new battery for my car, they were super quick and helpful!

Great customer service. Never short on selective sales and as slways get you in and out in a timely manner! Did I mention that most of these guys no there stuff which is rare nowadays for auto parts stores!

Great hours and helpful staff. Go here (or any autozone) and get a free diagnosis in common issues (battery, alternator, check engine lights...) Theyd lose a point only because the wait to checkout is unusually long if their staff is busy outside helping diagnose issues with other customers. Feels slightly under staffed at times. Self check out for small purchases might be great.

The staff at this AutoZone went out of their way to help me to find the correct part for my vehicle. When my grandson needed to go to the restroom really bad, they let him use the employee bathroom, they have no public bathrooms. My grandson was in dire need and they helped us. These people really care abt their customers n we highly recommend them!

Went in for a specific coolant funnel and the guy didnt know what I was needing so I showed him a video of one being used and he said he never saw one and they dont have them. He then walked off to help another customer without asking if I needed anything else and was very rude to me the entire time.I guess he didnt like a woman knowing something he didnt.I went to OREILLY and found all the parts and tools I needed, including the coolant funnel. Plus, their guys were friendly and helpful without the egos.

Got Just what I needed for a fair price

Everybody up there knew what they were doing nice friendly if you had questions they can pretty much answer them

The gentleman was super helpful and fixed my check engine light with no more than a bottle of injector cleaner. Very nice and personable!!

Nice employees

Im no dummy when it comes to cars and I never receive anything but exceptional service from all the employees at this store. I dont know what else to say - they are enthusiastic not only about automotives, but also helping people get the advice and parts they need to get the job done themselves.

Quick in and out. Service at all other AutoZones Ive been to was great but not at this location.

Yet another good autozone location. John P. was especially knowledgeable and helpful at this one.

Its usually pretty quick and accurate

Didn’t have my alternator in stock, but was able to warranty swap vehicle battery.

The staff people in this place were very gentle with me when I needed help with my car. They offered me a test for the car and let me know why I got an engine sign in my car board, plus they did not charge me for it.

Had no problem getting what I need

The store is one of the better locations. Everyone seems helpful

A great place for auto parts. They have an amazing inventory.

I called and asked if they had a master cylinder for my 1995 lebaron in store, but they did not. They got it transferred from a store in OKC by noon. Outstanding.

Knowledgeable, helpful staff I shop here whenever Im in need of parts for my vehicle.

Great customer service greeted as I walked in door and was waited on instantly had my part and gone in bout 10 min awesome store

Didnt need a part after all but they sent me in the right direction of the problem with my car

Always helpful employees willing to take time to explain how something works and what might be the best approach for my current mechanical need.

Ive always called ahead for the parts that I need and they always have them waiting for me at the counter. Super friendly and helpful staff.

The Auto zone on 12th has the best associates!! I went in with a bad battery that had corrosion and Jessica went above and beyond to help me out! Her and Josh were great!! For a person who seriously hates car trouble they made it so much less stressful.