We had a very welcoming experience, our rings are high quality and were fairly priced. The staff was very accommodating and helped us find what we wanted

Joel was terrific- helped me select everything I requested. Great shopping experience. As a repeat customer, high quality and competitive prices. Store manager, Lena, was great too!

Joel was great! He was patient with my indecisive choices/directions and was able to recommend just what we wanted. Such a pleasant experience, will definitely shop here again.

The Jewelry Exchange is our all time favorite jewelry store. We are long time customers - wedding bands to random pieces and anniversaries. The folks there treat us with the utmost courtesy and kindness. We can’t say enough about their service. So helpful. It’s like shopping with family ! Thank you for ALWAYS making us happy. See your again soon. They don’t disappoint ! Check them out ❤️

Amazing place to find the jewel or jewelry for that special someone or even yourself. We were greeted by friendly and knowledgeable staff. The guy who helped us John I. made our trip from philly worth it by showing us plenty of options and gave us time to think on our future purchase. Def had a good experience 5/5!

I bought my wifes wedding set at the jewelry exchange in Norristown. My first big jewelry purchase ever...Really the WORST financial decision I have made. I carefully selected the diamonds and the settings. I listened to the promises the manager made me, I looked at their EGL appraisal of the diamonds, and made the purchase. After we got married, I wanted to make sure my $8500 Investment was protected so I opted to add a rider to our insurance. They demand an appraisal, so I offered the EGL cert it comes with, but they stated they only accept real appraisals. Unknown to me, EGL certs are not real... go figure. So i got my first real appraisal and it was for $4100. I was thinking BS! I went and got two other real appraisals and they were $4000, and $3950 from reputable appraisers in the industry. I did not tell either about the appraisal before them. After each completed their examination, I showed each appraiser the EGL cert of value, and they also replied, theyre not real.Understand that the appraisals are what it should cost to buy a new set at full retail price! The truth is the value of their diamonds and rings at full retail replacement value, is half what they charge. Thats very bad compared to most any other jewelry store, not in an alley!!! So bottom line is theyre charging you twice what the industry charges for the same thing. And when I brought them back to the jewelry exchange and demanded restitution, they simply said, ohh sorry, all sales are final. Its in the contract you signed. but they offered me a STORE CREDIT of $2500 towards the purchase of something else, if I wanted to return them! ($6000 less than I paid) *Before you buy, do research about the BS appraisals (certs) these corrupt stores offer, and buy from a real jewelry store, not used car salespeople in cheap suits.

Shopping for the perfect ring at The Jewlery Exchange has been an amazing experience. If you are in the Norristown, PA area this is the place to go. Lana and her staff are patient and knowledgeable ! Thank you so much for everything .

We were referral here by someone. My fiancé and I purchased our wedding bands recently. Joel helped us out and he was exceptional! He helped us stay within our price point, and made us feel comfortable during our entire experience. He was not pushy, unlike many jewelers we had encountered. We highly recommend this place! We will be returning back in the future for any other jewelry needs.

The staff was very helpful and overall a great experience. Would recommend to anyone.

We received warm and courteous help. Very happy to shop here.

Joel was great. He was patient and showed us everything that was in our budget. Not pushy at all. Great experience and would purchase here again.

Amazing staff really helpful and courteous. Soon as I walked in Joel greeted me right away. I really don’t know much about jewelry so Eva came over and answered all my questions. If you need anything come here!!! Thanks guys really made my experience special.

Very fun and amazing experience this past weekend picking out our wedding bands. Joel Z is the man to work with. Very accommodating and knowledgeable and kept us laughing the whole time. Thanks for a great experience!

I just purchased anniversary ring for my wife at jewelry exchange norristown from John, Lena and John they are the best great jewelry wife loves it.. ring is Beautiful... you must come check them out for all special occasions

I am newly engaged and returned to the store for resizing as well as resetting my ring. John was delightful to work with and helped with making a sound decision. I did not feel pressured to make a decision now and enjoyed the entire experience. Thank you so much!

They were very helpful, at the jewelry exchange. Staff members were kind and generous, and prices were reasonable. I would highly recommend for others to visit there.

The staff are very kind and professional. The establishment is very clean and have beautiful and affordable jewelry of choice. I recommend this place for all diamond lovers.

Excellent customer service!!

Services is great and the staff was very knowledgeable and friendly. John and David is very helpful.

Great service! John was perfect! No stress! No pressure! He was patient and understanding of what my wife wanted and he delivered! Thank you John! Thank you Jewelry Exchange!

We came here for our wedding bands and the staff is excellent and friendly! Helped us find the perfect bands for each of us. Would recommend for anyone!

Better late than never! Eva was amazing! I couldn’t have ask for a better help. She walked me through every step of the way to create my ring. I’m super happy. She’s very detail oriented, professional with class I highly recommend !

Wow....Wow...Wow. very impressed with the service and selection of engagement rings. With the help of Eva. I purchase an awesome ring that brought smiles to my financee. Extremely happy. Fellas, please ask for Eva, you wont be disappointed with her skills, knowledge and service. Thank you Eva and Jewelry Excange for making our day special 9/ 5/2021.

The Exchange and it’s staff (Lena) have been exemplary in helping me build an engagement ring that will leave my honey speechless! Thank you Lena and Analou!!

Great selection, great prices, delightful staff. TrulyOne stop shopping.

Everything is awesome. We had a great experience. Thank you Kayla

Ms Lena is great love this place great customer service very friendly and my ring was soooo beautiful and came back sooo fast can’t wait to come back and purchase again

Great service rings came back earlier than expected shes very happy with the service even purchased diamond earrings.

Great experience and great value! Have been back to buy more. JoeL was a great help.

Helpful and friendly staff took great care to listen to the details of what I was looking for and guide me through the entire process. Their selection had just what I was looking for at a price well within my budget. Highly reccomended as I felt treated as a person to be helped instead of a customer to be swayed as experienced at other jewelry retailers. An overall excellent experience.

Just bought a lovely heart shaped ring with some gold hoops for my birthday I’m in looooooove 🤍💋🥳 the service was amazing!

Analog was so amazing I felt her being so patient she let us pick then she made suggestions I would recommend coming here

Had an excellent experience at the storeJoel and Eva customer service was superb.I highly recommend the store

David was very professional and courteous.He made me feel special and I will return for more jewelry. Sincerely. Raymond Seels

Great staff And the merchandise is the best. Joel helped me pick out a diamond necklace. He was very knowledgeable and the other sales reps are extremely friendly and professional. You must go see them!

I had a very pleasant experience Each time I shop there Service people are very knowledgeable And go out of their way to get you a very good price My wife-to-be is very happy with The quality of their diamonds And so am I please dont forget to ask for Miss Linn or Mr. Jules They get 10 stars 😀

Great people very welcoming when you walk thru the door. They dont hound you to make a purchase and are very helpful in getting to exactly what you want. Eva helped me and was helpful with a down payment that I dont fully have. They 20 percent of the purchase price which is reasonable but I didnt have the full 20 percent and it was not a problem they got me fixed up with what I had no problem. I recommend the diamond exchange of Norristown to anyone looking for real good pricing and helpful people to get you what you are looking for.

Great service!!! Helpful. Not pushy sales people very friendly and accommodatingDave is super always smilingAll employees had a smile and pleasant greeting

I came to The Jewelry Exchange with a friend that has wanting to go there for a while. She wanted diamond studs and I came for the ride. We were happily greeted by Dave P. who took her through the process of purchasing her diamond studs. I had NO intention or interest in buying anything. Mind you I LOVE jewerly but just having become unemployed this week I was not interested. Long story short, while looking at the tennis bracelets I stumbled onto a deal that was too good to be true. I was able to get a 3 carat 10k gold tennis braclet at the price of a 2 carat....imagine a whole carat worth of diamonds for free. Dave was personable, knowledgeable and extremely patient. Shout out to The Diamond Exchange

I love love love my big rock. Thank you Jewelry exchange will be back for sure!

This place is the best. I’ve purchase everything from rings to earrings and necklaces there. Products and people there are amazing. You will never be disappointed when you go see John and the rest of the staff there!

We are so excited we picked both our wedding band set and engagement ring here. We had the best customer service ever Dave!! He was so fun and super informative .I know this is our new favorite spot.

Very personable staff,I enjoyed shopping here at this location. I must say The Jewelry Exchange is where its at. Top notch product at Competitive pricing. Dave, the gentlemen I dealt with was very perspicacious. Thank you Jewelry Exchange.

Awesome experience at the Jewelry Exchange in Norristown. Bought an engagement ring for my beautiful bride to be and they really work for me to get the best price! I love it here.

My favorite store. Diamonds are my best friend. Kind staff and awesome selection.

Dave was Fabulous Associate, i got exactly what i wanted and my partner loved it. Thank you Dave it was a wonderful experience. Youre expertise on what my partner would love based on theyre taste was profound. I wil indeed visit again!

Just went in for browsing for an engagement ring for my girl. After looking at the deals and the selection they have plus the staffs are extremely helpful and knowledgeable I bought a nice ring, my girl liked it very much. Thank you John and the crew for the wonderful service.

So I first got a gorgeous ring made for me after picking my diamond, I wore it for 2 weeks then decided I wanted a little bigger ring, so I went back and John was great, he worked patiently with me until I made my final decision. I am thrilled with my ring!!! I would use them again!

Came here looking for a necklace and charm and I had a really good experience no trouble. Very nice and knowledgeable people. I will go back also low prices.

I have been coming here for about 2 years. Quality is always good and service is even better.

Please do give this store your business. Most of the favorable reviews are fake. I understand the prices are cheaper but the customer service is horrible. I especially want to warn service men and women to stay away. Our brave soldiers should be treated so much better than these people know how. No respect for those who bravely serve our country

The staff was very friendly with a sense of humor! Helped me with everything I needed and more! One of the best shopping experiences Ive ever had!

Excellent service and attention to detail. Walked in for a beautiful cross and Eva, John and Analou helped me pick the perfect chain and earrings to match. Unbeatable prices.

This place is AWESOME, I love the help I received from Lana and Drew.....I got a PERFECT ring for my girl and a pair of emerald earrings for my daughter😎 they gave me an awesome veteran discount too BONUS

I came with an idea in mind of a ring I wanted to propose with. They took my idea and mind it into reality. Thanks so much to Eva and the team at Jewelry Exchange.

Thank you Dave for helping me pick out such an amazing gift set for my mother. You’ve made her Christmas!

Very nice staff, very good price, shout out for Ana & John for everything, will return in the future.

Great place for amazing jewelry! Love my ring ! Take a look and you’ll fall in love 😍

Staff is friendly, welcoming, and very effective in guiding you to choose the right item. Brilliant!

Jewelery exchange helping us celebrate our 1 year anniversary married! Thank you, best place for all your jewelery!

We went here to buy a new diamond the experience was great ! They really took the time to meet my needs and what I wanted . I did not feel rushed and was able to take my time and pick out the perfect ring . My overall experience was l00% satisfied ! I would definitely recommend shopping here . The assistant store manager was very knolageable and made my shopping experience a great experience!

Love my new diamond earrings! The staff was great and very helpful. It’s worth the trip.

Absolutely the best experience I’ve encountered. You must ask for Dave. Dave’s phenomenal

Always enjoyable shopping here. Staff are wonderful, excellent & delighted. Very happy customer.

My fiancé got my engagement ring here. Dave helped him make the selection and let me say, it was the perfect choice. When we got back I had to get it resized and everyone congratulated us on our engagement and we’re extremely helpful and happy.

Easy shopping, great price, got a better diamond than expected. Im very happy & will be back again!

Great jewelry. Best.prices. Very professional. Always shop here for my jewelry.

My recent experience was AMAZING!!!!! Both Joel and Lena treated me with the upmost respect and ultimate customer care!

My experience always been wonderful. I purchased all my jewelry . I love it!

Steve and John here helped me pick out the perfect engagement ring. They worked with me on the price and welcomed me into the family. They now know me be name and by my voice over the phone.I had an issue with the ring and they repaired it out of warranty free of charge. Great people. Great service. Great selection. Great prices. Highly recommended.

Top quality staff. They offered a free upgrade. Highly recommended.

Excellent service and great price..analou helped me pick the perfect chain and 3 necklaces...Im coming back soon to buy more jewelry...

The service was very excellent and the representative was very knowledgeable and exhibited outstanding professionalism.

Great service. Great prices! Highly recommend:)

Me and my fiancé had a great experience at the Jewelry Exchange in Norristown for my engagement ring. The staff is very pleasant and Im excited to visit them again!

Great place! Trolled the site for a while and thought I knew what I wanted, and what I wanted to spend. Well, I went in, I was shown a ring that never appealed to me on the site, but I fell in love with it when I saw it I person. Best part was it was less than I had planned on spending, so I bought a band that matched the ring perfectly. Definitely will be back. Sales reps were pleasant, showed me things that I wanted to see, and were not high pressure. You should go!!!

Great service; quality products

Very good service of John and analou ..Ill be back again they are so friendly and proffesional

Go see Joe at the Diamond Exchange Company! The employees there go above and beyond any jeweler weve ever been to. Thanks to The Diamond exchange and Joe, for all your time and attention to helping us pick out the perfect wedding bands. The quality of jewelry, price, and customer experience made the two hour drive all worth it! We will definitely be coming back for any future jewelry needs. Do yourself a favor and check them out.

Im a return customer. Service is excellent, great prices. Always shop here.

Same great service as I walk in the door, every time, photos coming soon, thanks again jewelry exchange

I went to the Jewelry Exchange to see if I could replace a lost diamond in my anniversary ring. No problem. I left the store and drove home. The phone rang as I walked in my back door. It was the Jewelry Exchange calling. My ring was done! Prongs were strengthened and the diamond was replaced!! I went back the next day and left my engagement ring because the prongs were very worn. I picked it up the next day!! I’m not saying this speedy service will always be the case, but I sure am happy! Everyone is friendly, they offered suggestions, and were patient with my many questions (especially Chad). My nearly 60-year-old rings look like new again!A very special thank you from Dolores!

Very quick to serve and satisfy my desires.

The best shop for jewelry,everytime come here and buy something interesting with very good quality💯💯💯

Ana was my sales person she handled sales very wellMy ring was done sooner than expected! Very happy here & we will be back!

Great place to get good deals with helpful staff. My goto place every time!!!

Bought a diamond halo ring for wifey as anniversary gift...was surprised i spent half of my price range... Awesome people...

We first got our wedding bands from them in 2016. Last week my husband took me back there to change both my rings. John Isaac attended to us and I must say he is an excellent sales person. He was very attentive, helpful and made suggestions to help us make the best decision. He went above and beyond to answer my numerous questions and concerns about the ring size, stone color etc. He helped us get a very good deal on the rings as well. I am very happy and content with our final choice not only because I love my rings but because there was someone there who listened, was patient and responded to every question with such grace. By far, this experience is the best that I have personally encountered in any store!!!

Great service nice attention always make me feel welcome coming to the store

Loved the service! First time here and bought a gold chain n cross. Thanks Dave!

Thank you jewelry exchange for taking care me and my wife. Great prices excellent customer service.

Great experience!

Always a pleasure a pleasure shopping at the jewelry exchange. Great help with Eva :)

Overall we had a great experience. We received excellent customer service and were very happy with price. We would highly recommend the Jewelry Exchange to anyone!

I ve had one of the best experiences of my life shopping at the JEWELRY EXCHANGE

We purchased a beautiful diamond engagement ring here a few years ago. The staff was very patient and helpful in finding the right stone and mounting. Excellent customer service. Just had the ring cleaned and repaired and it looks like new. Gorgeous. Good value.

Awesome people that helped in an extraordinary way. Thank you Eva, John, Dave, and Joel.

Everyone here was extremely helpful and did not rush me. David who waited on me took his time and gave me many many options to go with working with my budget. Everyone at the jewelry exchange Is there to help you and to work with you and within your means. I recommend this store to everyone. And I would like to especially thank David for taking so much time and for being so patient with me as I can drive the sanest person crazy. Thank you to everyone at the jewelry exchange especially David I am now a lifetime buyer of all of my jewelry at the jewelry exchange.

If you like no pressure shopping for jewelry, this is the place.Great selection and pricing. Most recent visit looking for wifes BDay present, met LENA, a manager at the location. Super helpful in putting together rings and settings. She listens to your ideas and can put something together for you in the price range.

The jewelry exchange is a rip off! I ordered a pendent & paid for expedited shipping and still got it a week later! In addition, the products they advertise don’t match the products they sent out. Save your money and go somewhere better or you’ll regret it!