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North Andover Auto Body
374 Osgood St, North Andover, MA 01845, United States
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North Andover Auto Body

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Bi
Review №1

Thanks again for a great experience repairing my Highlander. I appreciate all you did to make sure paperwork was in order and for coordinating the rental car.

le
Review №2

My one year old VW Atlas had a pretty bad scrape along the side and North Andover Auto Body did an excellent job repainting with touch-up paint. Price was extremely reasonable, and under the estimate, and the work done was immaculate. Cannot tell there was ever a scrape on the car. Would highly recommend this shop for both their reasonable prices and the high quality of their work.

Am
Review №3

I was reccomended to North Andover Auto body last year by Doherty Insurance. They worked on my car last year and it looked brand new and they did excellent work. I was involved in another rear-end accident and they I went back to them because they did such a great job. I would highly recomnend using them for your auto body needs

De
Review №4

Scratches in the paint were wet sanded and buffed out. The finish is absolutely amazing and prices were very fair. Thanks again!

fr
Review №5

Everyone who works here is fantastic! They are all very friendly, professional and knowledgeable. They provided me with the scope of work required and the schedule. All of the work was completed on time and they dealt with my insurance company making it hassle free. Plus their auto body work is outstanding. I would highly recommend them.

Ma
Review №6

The owner was very nice, and understanding, and attention to detail, and explained everything, so you could understand, also he was very professional. The staff was also helpful and very professional. Did a great job, and I would recommend this place to everyone.

Je
Review №7

NAAB made having my car repaired after an accident as easy and least stressful as they could have. My car looks great!

Mi
Review №8

After being in a car accident and Knowing theres only One Place that I felt Confident it would be Done Right & making it Look like I just drove it out of Dealership that day...That Place is North Andover Auto Body.Jeff and his Staff were Great as Always, Thank you very much,Michael

Ro
Review №9

I was impressed by the customer service during the initial estimate and Im happy I chose them to repair my tailgate. Jeff and his staff were helpful dealing with the insurance company and letting me know what to expect. Easy location to get in and out of and they follow strict protocols to keep safe during the pandemic. They repaired my tailgate and it looks as nice as it did when I first bought my truck!

Mi
Review №10

Service was friendly and professional. Excellent communication about the cost and process. Clean and CODID-19 safe and compliant. Work on the vehicle made it look like an accident never happened. Very pleased with the entire experience.

Mi
Review №11

A+ Service from start to finish. Courteous, kept me apprised of what was going on in a timely manner and my car looked perfect and super clean when I got it back. I would definitely recommend them - Thank You!

Ba
Review №12

Jeff met me at my car and looked over the damage. I thought the insurance adjuster had found too many repairs that werent really necessary. Jeff explained to me in detail the amount of damage that had actually been done. He also explained to me that the maker of my car had other requirements that he had to follow, which might actually increase the cost. He gave me a time frame for doing the work and I actually got my car back 2 days earlier than promised. Again, Jeff accompanied me to my car and went over everything. This is my second experience with North Andover Auto Body and I have only good things to say about the way I was treated and the repairs they did on my car. It came back looking like a new car.

Sh
Review №13

North Andover Auto Body deals directly with the insurance company and saved me from the usual hastle.Their estimate was less than expected and was the same price when done.

Do
Review №14

I chose this business because of the many great reviews. I picked up my car and felt I needed to bring it back for more work on a tough spot and sure enough they took it back, redid it and even dropped my car off at my home. Great Staff . I recommend this company

Pa
Review №15

FIVE STARS IS NOT ENOUGH TO DESCRIBE HOW WONDERFUL NORTH ANDOVER AUTO BODY IS!The amount of time, patience and expertise they provided me went way beyond expectations. I always felt they had my best interests in mind. They earned my trust immediately and that’s saying a lot because I was badly shaken by my car accident. I never felt I was bothering them when I asked questions that were probably very simple. Having trustworthy, customer-centered experts in your corner after a car accident makes a terrible situation as best it can be. PLEASE consider using them if the need arises. You will be very glad you did! BRAVO to Jeff, Diane and the whole rest of the crew!

wi
Review №16

Quality work, honest opinions. They told me what was worth fixing and what would actually look good. Had one small glitch they overlooked but fixed right away.

Ro
Review №17

After a recent accident, I contacted North Andover Autobody. From beginning to end my experience was 100% positive. Jeff and Brian clearly explained the work they planned to do while Diane handled the logistics and paperwork.When I picked up my car, it looked amazing. The repairs were absolutely professional down to the smallest detail. Clearly, these folks love their work and care about their customers.Nobody looks forward to an accident, but if you have one, call North Andover Autobody.Robert Allin

Pe
Review №18

I want to give kudos to the employees and the owner of North Andover Auto Body!!!The experience I have with them was awesome!!!! From the first call that I made, also being in the office, everyone was very polite, friendly, and accommodating. The work on my vehicle was excellent it looked like a new vehicle. I will always go to them for any repairs on my vehicle!!!Peter Mariano

Cl
Review №19

I had a broken mirror along with other problems. Jeff and team did a great job in addressing the problems and saving me money in the process. I would absolutely use North Andover Auto Body again.

Ch
Review №20

I could not say enough great things about north andover auto body they were so hospitable and I would recommend them to everyone . Osgood Street north andover

Br
Review №21

Heres the thing: theres nothing fun about a fender bender. That being said, everyone at North Andover Auto Body made the entire process of repairing my car as pleasant and painless as possible. Immediately upon walking through the door, it became clear to me that owner Jeff White and his entire team go above and beyond for their customers. Simply put, theyre amazing at what they do! Every aspect - from kind, courteous customer service to unbelievably thorough and impeccable auto body work - is worth recommending!

Ch
Review №22

I am not one to write reviews but the service I received from start to finish exceeded any expectations I had. With that said, I felt compelled to let people know of my experience. I was involved in a front end collision in November. I had the car brought to North Andover Auto Body after reading reviews on local businesses. From the start, both Jeff and Anthony walked me through the process, gave realistic expectations on the time frame in which the work could be done and offered to take care of the small details for me (insurance quotes and rental car pick-up). Throughout the process the office staff kept me updated on where we stood with repair. I have never experienced true white glove service from anyone in the car service industry as I have with North Andover Auto Body. True professionals at what they do! I hope to never HAVE to use them again but if it calls for it I would be back without hesitation. Keep up the great work guys!

Je
Review №23

I wind up dinging my cars once each - thank God, not more than that. But in EVERY instance, Jeff White and the team return it to me better than new, and they always take awesome care of me. I trust them completely and recommend them without reservation.

Br
Review №24

Jeff is awesome. Has worked on my cars several times. Always outstanding

De
Review №25

Brought a couple of my cars there. Very honest owner. Wont try to take advantage of you. I wont bring my cars anywhere else.

Me
Review №26

Ive had the unfortunate luck of getting into two accidents this year. The only bright light in this situation was working with the folks at North Andover Auto Body. Jeff never makes you feel like a number - he takes the time to talk things through, answer questions and give you honest options. After my first accident, not only was my car as good as new, it was also the cleanest it had been in some time! Now as Im going through my second accident, it was a no brainer who my first call was. Dont look elsewhere - this is the best place around!

Se
Review №27

My wife was involved in a multi-car accident on 495, and her car was randomly towed to NA Auto Body. Jeff and the staff could not have been more thoughtful & helpful in working through the insurance process with her and making her feel informed.

Fl
Review №28

Place isn’t very good not only did they ever get back to me with an estimate, but the lady who looked at my car had no clue in hell what she was talking about. She threw out numbers that were literally illogical. I went to Body Works in North Andover... that’s the place to go for people who actually know what they are talking about and give honest prices.

Ei
Review №29

Best professional, affordable, timely, experienced in the area

Pe
Review №30

Very friendly and easy to work with

Je
Review №31

Jeff is great, very helpful and flexible.

Jo
Review №32

Best in the area

Is
Review №33

Great job

Kr
Review №34

Greattttttt

Information
4 Photos
34 Comments
4.8 Rating
  • Address:374 Osgood St, North Andover, MA 01845, United States
  • Site:https://northandoverautobody.com/
  • Phone:+1 978-683-6000
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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