A number of these reviews must be either fake or from people who never ate real food since they were born. The food at this place is disgusting, extremely fatty, with very dubious freshness of the meats, and with a weird stench that is typically given to food by sloppiness and by a kitchen that does not get cleaned. They have signs saying they have pizza slices, but in 3 times I went there during my lunch break from work, I was always told they didn’t have any slices. Food is not only ghastly, but also way overpriced. I paid $14 for what they call the bacon cheeseburger rueben sandwich, and I literally had to throw away the second half, extremely greasy, soggy, tasted like nothing, and the patties were very suspicious in terms of freshness. The sandwich also had the same rotten stench of the cheese pizza I got on a different occasion, one of the times they didn’t have slices, so I had to order a small pizza pie to be baked from scratch, normally a guarantee of freshness right?…. NOT! what a stench that pizza had, couldn’t even tell what it was, and I didn’t feel too well after eating it. Do a favor to you liver, heart/arteries, and wallet, and stay away from this place.
The only complaint I have is that they are a little pricey they food is amazing and I dont think its ripping me off, but I always feel the sting when I buy food from here. The salads are very generous portions though and can probably be consumed as 2 meals which would make the price per meal less. If you can afford it, you could eat here Daily and never get sick of it!
This establishment does not welcome the disabled and if you have a service dog, expect rude treatment and abuse.
Hesitated between 3 and 2 stars then noticed the dough was raw at the edges. Not bad calzone ..but also not good. Seemed flavorless which is odd as it had so much going on inside. Side marinara also super bland. A little pricey but decent size ...would have been great with just a few minor improvements. So easy yet no one took the time to do right.Will give this place another try. Hopes high for something better.
Great food, always ready quick after I place the order. If you are in town and looking for all around great food, look no further
Tried to order online would not take my address! Stated that address was out of deliver zone only 8-minutes away really will find someone else for seafood will never go here they will never have my business even stop in😡
Ever since I moved out to Weston Mass I havent had a good sub. You are my benchmark for a good sub shop.Thank you for spoiling me
Quick, clean, nice staff, tasty, and didnt skimp on the meats. What else could you ask for?
Store of the best sandwiches in north andover and food community donator so ashtrays feel good ordering there.
One of the best sub shops in the north east.Just like how Popeye the sailor eats spinach and becomes strong, this happens to me when I eat at J &M.
Ive been coming here for two years now. Service is always incredible, and the food is out standing! I couldnt recommend this place more.
First time ordering here. Ordered small onion ring; aside from them being cold (but then it is cold out, put bag in micro to warm them up)they are awesome, crisped to perfection, generous portion, amazing homemade onion rings. Subs were awesome chicken finger provolone cheese and sauce was generously stuffed to both ends of a fresh sub roll, the steak and cheese was generously stuffed right to both ends; and to top it off delivery was quick. Our new to go place for sure.As with most on line ordering I would recommend more options for toppings. Chicken finger sub should have cheese options and marinara option. Past experiences putting info in comment box tends to get overlooked.👍👍
Always has been good when we pick up a pizza, but that wasnt the case with my delivery. Ordered three large pizzas 2 of which were over cooked, burnt on the bottom and the ends were too hard to bite into. The third seemed to have been dropped or something as all the toppings had slid to one side. Very disappointing as it was like $50 in pizza.
Best. Pizza. Ever!! Freshest ingredients, flavorful cheese, just the right amount, friendly staff, great value for the quality. Our new place in town!
I have never written a review for a restaurant before mainly because it is your own personal taste and everyones tastes are different, until now.Take out and delivery has been spotty over the last year for a majority of the restaurants we have ordered from.We have gotten delivery from J&M the last year and everything has been hot and fresh and delivered earlier than the estimated time.The mozzarella sticks are out of this world! Tastey, hot and crunchy at delivery. I normally get the meatball sub, delicious! My SO gets the steak bomb, always loves it. Today I took a bit of a risk for me, I ordered an Italian sub. OMG! The amount of meat was impressive to say the least. Unfortunately I had to work very late today so ours was the last order of the day. I have to say that their end of the day bread was the freshest bread I have gotten even early in the day at most places. Kudos to you J&M! We will certainly be customers for life! Sorry we called in the order so late but thank you so much for calling and letting me know Michael was pulling up. Im so glad I didnt miss out on that Italian sub!Jennifer (with the 414 area code)
My go-to place in North Andover. Their spicy chicken is absolutely incredible. My #1 sub all time. The GOAT of spicy chicken 😎
Out of all the sub shops in North Andover this place is the worst the food isn’t very good.
Just moved to North Andover. Tried their food and have been hooked ever since. Only issue I had was when my wife ordered the black beard sandwich. First time they gave a ton of fries, second time not many at all. They corrected the issue and hasnt been a problem since.Their pizza is absolutely delicious. Their french fries are delicious as well. The BLT sub I had as you can imagine, was delicious. I cant wait to try their pasta. Im a tough critic when it comes to food. It could easily be my second job. But I will say, their food is damn good. I would recommend J & M subs to anyone.
Ordered lunch for the office and had no complaints, everyone loved the food. Let me tell you, this place has amazing customer service and an even amazing variety and quality of food. 5 Stars!
After moving to North Andover this was the second place I tried and it will be the last. Absolutely fantastic customer service and awesome environment. Thanks for the excitement every time I order!!!
Best subs in town.
Food is very good, portions are generous, online ordering system is not user friendly and buggy.
Got the chicken parmesan with pasta chicken was overcooked in the pasta was put in the oven the garlic bread was rolled up didnt seem like they took any pride in it
Maybe theyre good idk never got my food.. they said they buzzed my building and knocked on my door they clearly went to the wrong building but they have my phone number yet no one called. Thanks for the refund but its late and Im starving so fantastic
Very rude. Girl who works there doesnt know how to take an order properly, and when an uneaten, messed-up food item is brought back to be made correctly they have the audacity to talk down to the customer and defend the brainless employee. Wont be going there again.
Food here is good, they have some pretty delicious options. My 3 stars reflects that they have a 10% Covid charge to their food ? They never closed during Covid lockdowns ?
Love this place my favorite is the Buffalo fried shrimp sub🙌😋
I’ve long been searching for a pizza that would compare to my beloved NYC slices I would have as a kid. This is the place! Not only is the flavor amazing but it’s consistently cooked to perfection. The workers are always friendly and you really get a family vibe here.Additionally the garlic knots are to die for. I look forward to trying the cinnamon sugar knots!I know where my deliveries are coming from on pizza nights henceforth!!
Every time I call in an order for pick-up or delivery the people who answer the phone and take my orders are ALWAYS so nice! Then the delivery is always perfectly handled (the timing, the temperature, the packaging, the pleasant delivery person...) even the order itself is never wrong!! The burgers are awesome, our favorite. I just wanted them to know I really appreciate them.😁👍👍
Im still looking for a better place than this one but unsuccessful still. 😊Its the best. With lots of choices and great quality!
Got the Niko Sandwich and it was impressive. Salty Prosciutto, Crunchy Breaded Chick Cutlet, sauteed bell peppers, and fresh sliced mozzarella. Even the braided Italian bread added to the taste in a way that was unexpected. Ill definitely be back, and I hope I remember to order the Honolulu Pork sandwich I intended to get this time (Niko was written on the specials board, and ingredients caught my eye, NO REGRETS!)
Great place for lunch. Had one of their speciality sandwiches They provided plenty of meat and cheese on fresh bread. The pizza slice was hot and tasty. Plenty of food at good prices served by friendly workers. The seating is limited, so it could get crowded.
Wonderful people, fast delivery and delicious food fare priced.
I stopped by this place Thursday with my brother, sister and our kids. We absolutely loved it. Small hometown feel, AMAZING food, reasonably priced, great staff, the people were nice, pleasant, respectful, food was perfect, place was clean, fast friendly service.My only regret, we didn’t get the opportunity to stop by to order other items on the menu. I recommend this place and anytime I am visiting family in the area again, I will certainly make it a point to stop by this place for some more wonderful food. Whether you want a sandwich, an entree, or finger food, we were all happy with what we received. Very fresh and delicious!!!!!Thanks a bunch from your friends in Florida.
Covid hasnt affected them in any way shape or form, food is still the best 😁
Great food, great people.
I love the food. But there is a waitress. She is older with dark hair, who was rude to me and co-worker twice. She was short patient, did not refill our drinks, very argumentative
When the food is done correctly, its amazing. However 75% of the times weve ordered from them weve had to call back. Our latest pizza night is what provoked this review. Every single time we order a pizza, we specify well done. This is now the second time weve had to send it back, do to barely being cooked let alone well done. The pizza got here and half of it was missing the cheese and toppings because it slid to the other side. Aside from the food mess ups, their delivery times are insane.. always. It could be 2pm on a Tuesday and 2 subs take 45mins-an hr wait for delivery. Or 7pm on a Friday, same thing if not worse. Unfortunately we havent found a place with a consistently good pizza in the area. But after several chances we definitely wont be ordering from here anymore.
It was good until their delivery person failed to do his job.. spent 2 hours waiting for our crews food and when I called the person I spoke to was rude and didn’t do anything to make our order happen.. unreal .. nothing I dislike more than terrible customer service, never coming back here again .. looks like Depot pizza it is for now on ..
GREAT service. Aloha Pork Sub. A little expensive but a very full sandwich. Ill get 2 meals. The girls behind the counter were very attentive.
I dont know if this is because of covit 19.. This place has changed not for the better
J&M is the best around. Only place Ive found that offers Syrian bread and its always fresh. Try their spicy chicken wrap. They make their own spicy sauce, delicious
Ordered 4 subs for paving crew. Everyone loved them including me! Would order there again. Friendly staff as well. Big sign on wall reads its ok to eat a whole pizza yourself made me feel better about where my life is at.
I sent my son for a sub. A simple request for a receipt. Strangely cashier says we dont do receipts. Everyone gives. Receipts. Then she said dont roll your eyes at me. Oh boy Hard to find good help..i would choose another place there a dime a dozen..good luck
Great food and friendly people.
Just a fast stop but very surprised by nice interier and excellent pizza. Many awesome awards on walls... Congrats!
My family and I stopped in for a sandwich and we all loved it. I had the roasg beef sanwich and it is honestly the best I have ever had.
Small place but great food try the cheeseburger plate huge meal and delicious
Good chicken parm,tastey. Fresh bread.. Turkey sub looked good too..
Under new mgt. the food sucks. simply asked for 2 steak and cheese xtra cheese on Syrian bread and the hacks didn’t even put cheese on them. They wanted to credit me for the cheese. 🖕Don’t waste ur time or money. Plain horribleGo back to doing what u did before, probably sucked at planting flowers too.
First time pizza . Cant wait to go back and try one if the subs⭐
Are go to place, great services great food and so patient when you are ordering over the phone and someone still does not know what they want.
Clean place, friendly environment, fresh salads. Prices are decent. Ill go back any time J & M Subs, Seafood..
Nice local sub and pizza shop with good food.
Awesome food
Best chicken parmesan calzone Ive ever had!
Try the Mahgarita Pizza - you wont regret it! Excellent & friendly service everytime; food is amazingly delicious, and fresh! If youre in the area, theres nothing better than J&M Subs Seafood & Pizza!!
Had a bacon lettuce and tomato sub with big fried shrimp on it buffalo sauce was so good. Huge portion.
J&Ms has the best spicy buffalo sauce.
Great people and great place to eat. Never have had a bad meal.
Pizza was very good. All was clean and service good
Amazing food service and quick too
The food is always the freshest available almost like he brought it straight from the farm absolutely amazing.
Got a large steak kabob sub. I legitimately didnt taste the steak! Maybe 4 very thin pieces in the whole sub. Never come here if your hungry!
Love their subs n pizza
Place is great. The Niko sandwich is hands down the best sammi in all the Andovers.
Amazing food and people!! Great selection and quality food!! Highly recommended!!
I like the pizza. But the thing is why wont guys delivery to Pelham street, Methuen.. if I need to review then I will give 5* for tasting. For delivery 0* no star.. u guys should do deliveries to more places..
This place has been great for the past 5 years Ive been living in the area. Great food, well sized portions, genuine staff, everythings always fresh!the chicken pizano sandwich and the caprese Pizza are top notch!
Up and down one day the pizza was great the next time it was awful. But the chicken fingers are really good just overpriced
Place is great--- great food great workforce and ownership
Great subs eggplant parmesan meatballs sub polite staff
Absolutely pleased with everything love the steak fries calzones and steak and cheese
Great chicken salad wrap! Great value.
Big fan of their steak subs and fries (very generous servings too). Also like the chicken, broccoli, ziti. Good friendly service and very clean.
Awesome food and service!
Mandarin Chicken Salad. Healthy option and the chicken is delicious.
Under new management, this place sucks now..go elsewhere
A good place to eat a good pizzza
Great Pizza, gluten free available as well
Bomb
Sandwiches and pizza here are amazing. Must get!
Just ok... there are better places in NA
Always hits 5 stars.
The best sub shop in North Andover!
Just had the niko sandwich,was delicious
The Niko is out of this world.
Best Italian Sub in the Northshore!
You will not be disappointed!
Inexpensive and great food
They have the best steak tips!
Best seafood and hamburgers
Always good food
Call ahead. No waiting. On street parking is limited
Delicious food 😋
Person on the phone told us it was too late to deliver because they had only one driver. Itll be awhile before we order from here again.
Great food, great people.
Great calzones, great subs, great employees
Best chicken fingers!
Good pizza!!