This store has the worst pharmacy customer service out of any Walgreens or pharmacy I have ever used. It is the only in network pharmacy between my home and my doctors office convenient to access. Long lines, workers forget you are there waiting to pick up, on occasion rude.

The customer service at this Walgreens pharmacy is horrible. I stood in line for at a minimum of five minutes while everybody inside proceeded to ignore me and only help the drive-through. I understand that drive-through register rings up the drive-through but there should also be somebody on front register ringing up the customers that are standing inside your pharmacy. I was looked at by at least three people as they walked by me. One lady walked up to the register and I asked her if anybody was going to help or if I needed to go to the drive-through and she proceeded to catch an attitude with me and tell me that she didn’t see me standing there but she’s doing some thing else and doesn’t have time for me. Customer service just needs to be worked on at this place. This is absolutely ridiculous that I have to now go sit in the drive-through and wait another 10 minutes to get helped by somebody when all they could’ve done was acknowledge me inside and let me know that they were going to be with me and that they were short staffed.

If I could leave a lower rating, I would. The manager and the pharmacy staff are cold hearted and absolutely rude. I know were dealing with a pandemic, but that doesnt mean you get to turn people with serious medical issues away and be nasty to them. My grandfather has serious pain issues and has to use Walgreens because they have the best price for his medication. My issue is that they disregard the date on the prescription from my grandfathers pain management doctor. Theyre making him wait 7-14 days from the date on the written prescription, telling him its ready either by phone or text, and when he gets there, the staff are saying its not there or they dont have it. Its not an issue with the prescription or the doctors office, weve gotten that figured out. Its literally the pharmacy staff and manager being careless or just flat out ignoring what my grandfather says. So, now, hes in pain because of a mistake on Walgreens end. Not to mention, talking to the managers does no good. I see why they were shut down for a while a few years ago, and that seems to be what needs to happen again. Poor customer service, poor manners, and just an all around bad experience. Currently trying to find a better pharmacy than this hack job of a train wreck. Dont use them if you have actual medical needs associated with your prescriptions, you wont get them in time.

When Walgreens confirms you have a Covid test and THIS is the greeting! Dissatisfied & disappointed. The service has been awful :(

This Walgreens is unprofessional and the staff is rude. Pharmacy opens whenever it gets good and ready. With zero apologies, just rude and unbelievable slow.

Not getting your prescription when you are notified that it is ready and being treated indifferently is poor business and I plan on calling the destrict manager about my fathers treatment. I will not give up on this and its ridiculous that this pharmacy is the only place that carries the meds he needs! If we could get it elsewhere we would and it seems they know this and ate playing it up and not caring that he is in constant pain.

My wife and I had appointments there to receive our coronavirus shots we received the first shots of the 15th of last month. There was no waiting. As soon as we got there at our appointment time you were given our shots.

It was a kool visit they got some kool North Augusta, face Mask too!!

Not a bad place. Good employees and good selection. Traffic a little hard sometime

Pharmacy staff very rude. Definitely was not trained in customer service, it seemed like.

Wonderful staff will help you as needed. I love how friendly they are compared to some of the customers I have met there.

Some staff rude. Waited 20 minutes at pharmacy behind 1 person. Ignored. Finally left. Try to avoid this store. Prices on shelf not always accurate.

I only use this Walgreens pharmacy and have always had a good experience. They have always been helpful whether as a walk in or drive through. I was surprised by the negative comments as I have consistently had a positive experience.

Store manager was very kind, professional & polite while assisting me with the rather childish issue I so unfortunately encountered with the two passively aggressive, unhappy ladies who worked the pharmacy today. The unfriendly manner demonstrated by these two representatives of the Walgreens co. was immature & sincerely negative at the least... I thank the manager for helping me bc she honored the price written on my Raincheck for the diabetic test strips I purchased. I would not have been able to afford them with out your help. THANK YOU VERY MUCH!!! This wonderful woman deserves a promotion & raise! The disrespectful girls in the pharmacy, who not only refused to acknowledge the raincheck receipt I was holding but refused to even look at it, both deserve a demotion/ pay cut & could possibly benefit from some kind of seminar or customer service training. Impolite, impersonal employees take away from the genuine friendly & hospitable atmosphere of the North Augusta Walgreens. I hope the store can resolve this issue. Thanking the store manager again SO MUCH for your kindness & professionalism while honoring this raincheck receipt. Today, you were a bigger help to this guy than you realized 😉

Seemed to be business as usual. You do need to verify the price of what you buy regardless of the sales sign price.

Yesterday mixup with my medication. Went from being ready to not ready and not in Stock. Staff inconsiderate and unprofessional.. Could have given me a consideration in choosing another store or asking if I wanted to wait for the shipment the next day. Ive used this store for over five years and until today I was pleased with the pharmacy department... Not anymore

Horrible, horrible, horrible! Multiple times has the pharmacy messed up on my medication... its not ready, its ready, only half of my medication is ready. I cant tell you how many times Ive had to go to that pharmacy, wait in line 20+ minutes just to be told my prescription wasnt ready. Mind you each time theyve told me my medication wasnt ready, I had received an e-mail and a phone call from Walgreens saying it was ready. Very, very frustrating. Staff is slow, unprofessional, and rude. Im switching to CVS.

They way to high on their stuff you can go to Walmart get it cheaper..and trick you on their sale items

Terrible customer service. Horribly rude and just over all a terrible experience. I definitely wont be going there for anything else.

Wonderful staff and customer service. Couldnt be more accommodating and friendly.

Never has my medicine in stock although I fill the same prescription every month. Techs act rude and put out when asked to check to see if another local Walgreens has it in stock. After months of hassle I am looking for another pharmacy.

The only nice person in there is Rachel, the rest of them are rude and disrespectful, if only the rest could be as nice as her

Clean and friendly staff

Swesome

Seemed clean?