I’m a local contractor that is growing, and needs more space for tools & material. I’m went into CubeSmart this afternoon. Jeff Hansen the manager greeted me at the counter. He set me up with a room that was perfect for me, and went over everything in fine detail. Jeff was definitely a pleasure to deal with. I was very impressed with the establishment and the service!! And the prices where lower than I thought. I highly recommend stopping by here before you go looking anywhere else!!!Sincerely,Thomas Messina. A++Pa-Tom Home Improvements LLC
Very easy process, very friendly staff. I am sure I will be very happy with my choice. Jeff Hansen was excellent with his professional help and friendly personality.
Last weekend I went into cubesmart in a not so great mood, looking for assistance in choosing a unit. I was greeted with a friendly hello from Jeff Hansen. He gave me honest and helpful suggestions for picking the right unit. When I finally chose the unit he told me I was going to love it, and I did! It was perfect!👌 We took a tour of the place to my unit, he demonstrated how to use the elevator thing and even cracked a few jokes 😄. The property was very clean and well maintained! Even with my short interaction with Jeff, he managed to turn my mood around and made the experience a great one. 👏
The guys at that location where amazing. Friendly helpful. Though you could see things to take care of mice I never had one. When I removed my things it was all clean still.
Great place! Extremely friendly. Place is kept very clean inside and out. Staff goes above and beyond to help you with anything you need. I would definitely recommend going here for storage and anything else. Could not have hoped for a better place! Glad I read the reviews and they are correct. Thanks especially to Jeff and Fred that I dealt with directly! Keep up the great work.
Great experience. Clean facility and responsive staff. Would rent again
It was very convenient for me. It was also very clean. The elevator was perfect because some things I had were heavy. If I ever need a storage space again, I would come back here again. The customer service guys are AWESOME.
This is the place,I wouldnt go anywhere else! The staff is the greatest! Great units, very clean.
I had to store my project vehicle at this location and the staff were all very friendly and polite. Just makes your day a lot better when people treat you nicely and that’s what Fred the manager, Chris a new hire, and Jeff all did. They were all practicing good social distances and are taking COVID-19 safety measures. I give them all five stars!!!
Daniel was extremely professional and helpful with my rental today. It was an effortless experience, thank you
This place is excellent for small storage which I was looking for. My reason for saying that is because there is no elevator only stairs which I don’t have a problem with because I’m looking to store small things. Not looking to store any large furniture just simple things to create more space in my home. It’s very clean and they have great customer service. Jeff was a wonderful help at the front desk and was very pleasant.
Fred and Jeff were great to work with and made getting moved in quick an easy. They have a very professional and well run operation and facility. Great guys to work with and Id be happy to recommend to anyone who needs to store some stuff.
My entire experience was fantastic. Staff is knowledgeable and super helpful. The property and facilities are immaculate. Not one complaint.
It was a great experience, nothing to complain about it
I was made to feel comfortable and trusted them to keep my stuff safe. The guys are really nice and friendly and it was a pleasure. Plus, I had my stuff there for 5yrs and never had an issue and the price was right for me.
My wife and I leased a storage for the first time and I cant recommend these 2 gentlemen enough. Im taking about Fred and Jeff.They answered all our questions and guided us with everything we needed. If we needed to see the storage one more time before we committed they didnt look bothered by that, and lead us again to see the storage and showed us other alternatives.I will use this particular store over and over every time I need a storage.
Jeff was very professional and explained everything in depth, which I appreciated. The office was well kept and the unit is perfect for our needs. Moving at this time right now is definitely scary, but Jeff was welcoming and very nice. Definitely would recommend.
Great storage unit. Great pricing and really good customer service
All of the staff was extremely helpful and made the storage process very easy.
Jeff the manger was extremely polite, helpful, understanding and compassionate to my situation.
1. This is the only Storage Place, that Offers You solid Concrete Walled-Storages, if you can pay extra, and you have some kind of business License. (Only limited Concrete Storages, the rest are Regular Sheet-Metal Walled.2. The Premises are Super-Secure, and the Automatic gates, opens on Exit, without pressing the code.3. The have Electricity outlets within storages, and Restrooms in the Premises.4. Situated, strategically on Arterial trunk Road, Bay Shore Road, Deerp park, Babylon Border.
I have known Fred Russo for quite some time and met his colleague Jeff Hansen who offered me a great deal on a nice large unit which suited my needs at this time. Both gentlemen are courteous and professional and will work with you in meeting your needs. Thanks again for your help.
Super friendly and knowledgeable staff.
Staff was very professional and helpful. Sorage unite was clean and spotless.
Everyone was very helpful. It was easy access when loading either a truck or a car.jeff the manager over at deer park location worked with me and made our move easy thank very much to jeff and the staff at cubesmart
Storage unit was good. facility was clean and well managed. Fred was helpful when needed.
Great staff and spaces
I had a storage unit with this company for over two years. The staff at this location was always extremely helpful and knowledgeable. I would have to say Fred is my favorite go to person whenever I have a question/problem. He is very kind, helpful and knows everything about cubesmart. I would definitely recommend this location.
Jeff and Fred were very helpful. I had to visit the unit multiple times, sometimes after 7pm, over the course of a year and a half to take things out or put other things in and place was always clean and motion lights were the best. Suggest one should keep a cart inside unit since I couldnt always find the one that the place supposedly keeps avail for moving items. Never found one stored by elevators.
To expensive
They made the move easy. I had no issues. Thank you!!
I met with manager Jeff Hansen who was friendly, thorough, and most helpful. He explained everything and showed me the unit I am renting. The paperwork process was easy and everything was explained. Jeff demonstrates the keypad to enter the property. The grounds and storage unit was clean.
Needed a storage unit on a holiday, Jeff was the person that I dealt with, he thoroughly explained everything. No hidden cost or fees everything was exactlty the same way he explained it great service and very professional. Nice clean place Thanks Jeff!
Customer service was great! Very helpful an friendly.Would recommend to a friend
Very clean and well kept, pleasant staff, and easy access to storage unit.
Fred was excellent and thorough . He made our first storage experience seamless! Thank you Fred!
I had a great experience with CubeSmart. Fred and Patti were so helpful! Such nice people, that care about your needs! I would recommend this storage space to anyone. Thank you so much for making everything so easy!
I didn’t have any hassles in the seven years I’ve had a unit there.
Needed to get a storage space quickly and easily. The team at CubeSmart in North Babylon made the process exactly what I needed, quick and easy. I was fully informed of all details without having to ask questions, I was not pressured to buy moving and storage items I did not need and their email reminders kept me on schedule during a time when keeping an eye on my schedule was chaotic. If you are looking for storage facilities, the North Babylon CubeSmart team should be your first call.
Very clean and super friendly and respectful staff, especially Fred the general manager. He was a great help and takes pride in what he does. HUGE difference from the last storage place I used. The only reason why I didn’t give 5 stars was because there is no elevator and my unit is on the 2nd floor. Either way the staff and cleanliness more than makes up for it. Thanks guys.
Fred at cubesmart is very professional and friendly. He takes the time to explain everything to you, so there are no surprises in the process. The communication has been top notch from day 1 and Fred is very welcoming and willing to help throughout your stay. The facility is very well kept and secure.
My experience with cube smart was amazing. I spoke with Jeff who was very helpful informative and professional. He made the transaction smooth and easy. He was very patient in showing me numerous units until we found the one that best suited my needs.
Jeff has been great to work with. I find that Jeff and Fred go above and beyond to help and find me exactly the storage that I need. Jeffs follow up calls were so helpful making sure I was able to rent the space that I wanted. Highly recommend Jeff & Fred at CubeSmart.
I stored my classic car here while doing a home Remodel. Called many places and theirPrices were the best. I visited the location before booking and they were great. Fred helped make sure every was perfect for me and my car. Would definitely use them again.
Easy and friendly service! Affordable prices!
Always helpful and courteous. The units were clean and accessible.
Excellent customer service!!Fred the manager provided impeccable service!!The rates are amazing and affordable!!
They are pretty good and pretty reasonable they started at $89 and went up and went up again now theyre at $105 a month Im not sure if thats just what they do or if it was just me but I feel like its a good choice
Outstanding service from JeffMy wife and I entered the North Babylon, NY location on Bayshore Road and needed to rent a storage unit. Upon entry an associate by the name of Jeff immediately welcomed us warmly and proceeded to professionally assist us through the process of renting a space. He walked us through the process and gladly showed us the unit and answered every question we had. Jeff simplified the whole experience and made us feel confident that we chose the correct company for our storage needs. After we finished up and shook hands, my wife and I left the front office thoroughly pleased with the entire experience. My wife is a customer service/ assistant store manager in a retail business with over 100 employees under her. She is professionally trained to know when good customer service is given and she was impressed with Jeff. A+ rating on the first day, and we look forward to utilizing our very clean storage space.
Great customer service!!! Jeff is excellent at his job and goes above and beyond. Facility is very clean, prices reasonable and overall a great experience. Would highly recommend.
This was the fastest Storage Space Facility I have been to! Very clean and secure! Jeff was very thorough and very nice! Use them you wont be sorry!!
One of the best storage places around, clean and a very professional team. Customer service is their top priority and Fred Russo provided me with some great advice on how to save even more. Way to go Fred and Jeff!Recommend this place to anyone who is looking for storage.
Your representative (Fred)was very helpful. He went out of his way to make sure we were comfortable wit the change we were making from Easy Storage where we had a negative experience.
The reason I went with a storage unit was because of Fred. He answered all concerns with ease & no attitude... Cubesmart is very lucky to have him representing them... I already recommended Fred to associates in need of storage.
First time renting a storage unit. Jeff was great. He made the experience easy.
We have lived in a few different states and had need of storage in each, this storage facility is by far the best in price, professionalism, personal attention, and the units themselves. The manager Fred is a friendly, efficient, hands-on person who is always in a good mood and willing to help no matter what the problem. Nichole was always on her game, friendly and helpful and their newest addition Matthew is following along the overall atmosphere of their establishment as a helpful, hands-on, great attitude person as well. We hope to be there for many years to come and give this facility A+++. It reflects so well on your entire operation when you have great teams like these. Thanks.
Fred was exceptional, knowledgable and made the process seamless for us! Thank you!! - Mr. Carroll.
Jeff and fred are wonderful persons and they are so helpful and I am so happy work with cubesmart
I had the privilege of dealing with Matt and Fred who were more than helpful. They were very honest and I never felt as if I was being pressured to upgrade and lease a larger than necessary unit. Although it was close to closing time (literally within minutes) they didnt mind and I never felt rushed- Matt even walked and showed me two different units located in two different buildings so that I am aware of the size and location etc.. Regarding the unit- very satisfied and it felt as if I had to enter past business hours it would be safe and my stored items are definitely secured due to lighting/cameras etc...Highly recommend this location.
Let me first start off by saying Fred the general manager is by far the best. Went way out of his way to help us. We wound up being delayed on our house closing needed a storage unit quickly. Beyond helpful with what size we needed and a great deal couldn’t be happier. Storage units and property extremely clean.We actually went back for another unit being we don’t know how to pack again Fred right away remembered us asked how move was going. Then got us in a second unit within minutes. Thank you Fred for all your help it is greatly appreciated. If anyone needs a storage unit go see Fred at cubesmart self storage I wouldn’t go anywhere else.
The care, respect, & courteousness provided by the workers
It was easy, Fred helped get what I needed and what was availible for me. And its close to my home which makes it better1/10/18 Im back. Just retired an have no space for all my tools.. the guys in the office today were very accommodating. And had a unit waiting .. 2 ND time in a couple of years great place and clean.
The staff were professional at all times and very helpful.
Jeff was a pleasure to deal with! He helped us with everything!! He was super patient as well, even though it was past the store hours. The facility is clean and neat. There security was also an A+!!!I would recommend this storage place to everyone!!Thanks Jeff!!
Very happy with the service very helpful
I was greeted and treated as a valued customer by to perfect gentleman I highly recommend CubeSmart storage to anybody looking for 24-Hour ask for their storage needs Jeff and Fred 5 thumbs up even though I only have two
Very easy to work with, so helpful. Worked with me for move in time and a great deal! Not the type of place that will try to get you to buy everything extra under the sun
Fred Russo was extremely helpful and excellent customer service. Fred was always there to help.Thank you so much for your kindness. I definitely recommend this storage area.
Great place and friendly staff
Jeff and Fred are so helpful, polite, and professional. I have never had a more enjoyable experience storing as I had with this facility! HIGHLY RECOMMENDED. Thank you again for your help!
Fred was extremely helpful and made the process painless and fast. I stored my car there last year and all went well. I returned again this year as the cost was well below the prices I received from other places and the service far exceeded what I expected. Thanks Fred!
I have rented in the past from them. I went back and found it continued to be a great experience.. Fantastic customer service especially at the North Babylon location. Still very clean and convenient.
Good experience manager Fred very helpful thank you
Ive bin dealing with the same 2 guys now for 2 yrs and there continued customer service with me paying my bill every month they get 5 stars from me units clean no problems ever even when the rent goes up there service makes it worth it thnx your guy rock oh and the 1 guy even helped me get my keys out of my car lol I locked my keys in the car and left it running and the man was nice enough to help me once again thnx
Fred and Matt were exceptional. Check in was quick and they were very friendly. Prices are fair. Recommend everyone to come here.
Fred and Matt are very professional. They took the time to explain everything to me.The facility is secure and easy to access. They were able to get me in two days before the blizzard. Thank you.
Im not the kind of person who ever reviews a business but cubesmart in North bab deserves it! Would give 6 stars if I could. The front desk is extremely friendly especially the manager Fred very good guy. Pricing is the best around when you consider the extra ceiling space. Highly highly recommend!! A++
The entire experience from start to finish was top notch. Great pricing and customer service ! Would definitely used them again !
Man I love this Place the customer service is great. They are always available when you need them on the phone on in person.... Great place for storage!!!!!!!
Friendly staff. I chose this place because I got more space for less money. No brainer. They offer a military discount and they have great gate hours (6am-10pm) daily. They also offer autopay which is so convenient.
Living in the area for more than 15 years I knew what this facility was like! Now with the new look and better customer service with Matt & Fred I am very pleased! My comfort with this storage facility is great and the warm welcome from them makes you want to stay and chat for hours. They are very professional and courteous. Ive been in other places and the staff were not joyful but this cubeSmart is friendly clean and the people knows what the WWF use to be back in the day! That works for me and this place .
Great service, great space. Ive rented many times, the experience was always good. Would definitely recommend.
Fred was super helpful and super nice, he even stayed past his shift to help me! Highly recommended
Moving is stressful. Fast and easy registration. Good experience. Super nice General Manager, Fred.
Customer service and the cleanliness and tidy ness
Great location, well kept property. Manager Fred, is extremely accommodating and polite. Great customer service!
Staff was absolutely amazing and made sure my needs were met with the exact unit that was convenient
Very helpful and pleasant experience, would recommend to anyone needing storage.
Great service and prices. Unit was nice and clean. Thanks a lot.
Fred made things very easy. Great customer service!
The staff at cube smart was extreamly professional and helpful. Not only did they have the exact storage unit i wanted but they had it available the day i was looking, which is what i needed! The Building was very clean which is clearly a huge plus. I recommend anyone whoes looking for a clean, friendly, safe storage lot, cubsmart is the one!
The space I rented was the size I needed.....the staff was very helpful showed me around & answered all my questions....this is a storage I will definitely recommend.
This is my second time renting here... and they are very helpful and friendly.! I will come back again...
Very friendly reasonable rates clean easy accessible
Exelent service !!! From the phone call to the storage, there was always someone friendly and, knowledgeable to assisting you. Very happy from the fast service.
Very professional and friendly staff. Facility is clean, organized and well maintained.
Im giving a 4 for now because i got a unit and fred russo the manager was very polite he seamed genuinely honest and he looked like he liked his job made it mutch easer to make my choice
Terrific location! Staff was very helpful and knowledgeable.
I had to get into a larger storage shed immediately and Fred Russo the store manager was nice, friendly and went out of his way to accommodate my storage needs. I have been using this facility for five years..it is well-run.
My experience with this company is HORRIBLE! Their customer service is deplorable, every single person I encountered had an attitude & thats IF they choose to answer their phones or respond. Their hours of operation are inconvenient anybody who works late. Nothing compared to 24 hour spots and they tack on undisclosed fees at their leisure. DO NOT SIGN UP FOR AUTOMATED PAYEMENTS. Its all a scam!!! I just paid almost $500 just so I would be allowed to remove my stuff from the unit & go elsewhere. I will never recommend anybody to use them.