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Porsche Bethesda - Service & Repair Facility
11990 Rockville Pike, North Bethesda, MD 20852, United States
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Porsche Bethesda - Service & Repair Facility

Comments
Su
Review №1

The team at Porsche Bethesda is very knowledgeable and professional. They offer excellent service. I recently had my car serviced for the annual maintenance check and it was completed in a very timely manner and I was also able to receive a loaner car during this time. Everyone at the dealership is friendly and service scheduling is very easy. Would highly recommend this dealership.

Jo
Review №2

You brace yourself going into a car dealer for services. Prepare mentally for the oncoming list of things they try to sell you and then… a surprise. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. That was my experience with Porsche Bethesda, specially Louis Pradel. He was very easy to work with and even game me the oil change deal that had expired a week earlier. I highly recommend this dealer and Louis if you need to bring your car in for services. I will definitely visit them again.

Ri
Review №3

The customer service here is second to none. While two other dealerships are closer, I go across state lines just because the service is that good. They listen and care and go the extra mile to deliver on your needs. Ive had a great experience with all staff, but I repeatedly look to work with Louis Pradel as I appreciate his continuous communication and updates during extended service. The best!

Do
Review №4

Everybody ive met at Porsche Bethesda takes great pride in their business, the product they sell, and each other. From the general manager to the service manager to the technicians and others, i always feel like I’m treated with respect and professionally. These folks know what they’re doing!

Wi
Review №5

Excellent customer service from Alex and the team. They called to let me know there was an open campaign for my Macan. They even picked up the car.

Da
Review №6

I was greeted when I arrived, check in was quick and easy and my car was returned shiny and beautiful!

Pe
Review №7

World-Class service by professionals. Service Advisor Luis and Tech Peter along w/Service Manager Alex and entire staff always exceed my expectations and treat me well. My preferred service / repair facility!!! Excellence!!!! Pete A.

Sa
Review №8

I have been a customer of Porsche Bethesda for a long time, they always exceed my expectation with the quality of there service and professionalism.This time I brought my Panamera GTS for a recall and maintenance. Luis is my service advisor, always kept me updated and my car was done the next day! Could not be happier and more satisfied. Thank you Porsche Bethesda and as always than you Luis!

Sa
Review №9

The service department was very professional and I really like the system they use to notify the user after each portion of service ( diagnosis, time taken, request for approval of service, completion) . I was there on a weekday and had meetings all day and their waiting lounge area is perfect for that as well. All in all, I will give a 5 star for service, professionalism and customer relationships.

Ja
Review №10

Louis and the entire team are awesome. they go well beyond to ensure the customers total experience exceeds expectations. Porsche of Bethesda is my only choice for Porsche service is this area.

Al
Review №11

Great service, fast, polite and affordable.

Ju
Review №12

The service at the Bethesda was amazing as usually working with Louis Pradel, he walked me through all the repairs suggested and I would add that, I do like the new format of having the client view these online before any work is done. Great service as usual.

Pa
Review №13

Every step of the visit was great, starting with being greeted when I brought in the car, a discussion of the service need, and completion of the service. I waited for the car and the accommodations were really nice, with a view of the service bay, and very safe.

Ge
Review №14

Phil Lozano provided me with exceptional customer service! By far one of the best service advisors! He sat down and thoroughly listened to me about my car brake issues, worked out best pricing and took care of the issues quickly. If you service your Porsche I highly recommend Phil Lozano at Porsche Bethesda.

Vi
Review №15

2 year service. Great service, attention and politeness. I highly recommend the Porsche Bethesda dealership.

Da
Review №16

I went for a recall service. Very prompt, very professional, gave me a great place to work while I waited. No complaints!

Fi
Review №17

Porsche Bethesda did a fantastic job taking care of me and my vehicle. Took it there for an air conditioning concern and they knocked it out quicker than I expected.

Ma
Review №18

Great Experience. Car was perfect. And clean!Louis is the best.

NI
Review №19

Great people to work with. My car needed many repairs( it is old), but they fixed all of my problems . Polite and customer friendly. I will always go back if needed.

pa
Review №20

They are much better than ss porsche! A class act.

Ri
Review №21

Entire staff was great, Phil and Brandon specifically went above and beyond..

Ya
Review №22

Excellent customer service by Christian in delivering my new car.

De
Review №23

The entire staff was very professional and kind. Awesome customer service!!!

Ku
Review №24

Louis and Phil are great with customer relations.

Bi
Review №25

Everyone there does a great job.

Je
Review №26

Fantastic customer service, Thanks Louis!!

As
Review №27

Thank you for your service.

He
Review №28

Great customer service

Am
Review №29

Programing update!

Fa
Review №30

Stellar service!

Information
2 Photos
30 Comments
5 Rating
  • Address:11990 Rockville Pike, North Bethesda, MD 20852, United States
  • Site:https://porschebethesda.com/auto-repair-car-service-center-north-bethesda-md.htm?utm_source=google&utm_campaign=GoogleLocalListing&utm_medium=organic
  • Phone:+1 855-214-0777
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Small engine repair service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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