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Mattress Warehouse of Rockville
12129 Rockville Pike, North Bethesda, MD 20852, United States
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Mattress Warehouse of Rockville
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Ev
Review №1

I worked with Jeff to locate a box spring and he was extremely helpful and professional. I would definitely recommend jeff and mattress warehouse for anything you need regarding a mattress or box spring

To
Review №2

Mr. Jeff was amazing he took care of our concerns right away. We found the perfect mattress at a great price. We made our purchase quickly upon arrival will be happycustomers.

Yo
Review №3

Such an amazing experience! Marietta was super helpful, super informative and very patient in answering the millions of questions I had for her. She made the entire process smooth and easy and was able to quickly recommend the mattresses that fit into what I was looking for. I have been to other locations before but never had such a great and easy experience like the one I had with Marietta.

So
Review №4

This is the store for you if you are in need for a new mattress HANDS DOWN! Marietta is by far the best sales person and manager out there. She is very professional, experienced and such a sweet lady. Marietta helped us with two new mattresses and we couldn’t be happier. She new exactly what we were looking for. Marietta is very knowledgeable. She guided us, answered all of our questions and explained everything to us!!!… Our purchase was well spent!!! I can’t recommend any other store other than this one! You too will only have a positive experience!!! Don’t hesitate, you have to come and see for yourselves!!!

Li
Review №5

Jeff did a great job of helping us to pick out a mattress for our child. He’s just turned two and it’s time to convert to a full size bed! Jeff was so kind helping us navigating through all the different mattress options! He even introduced the term bunkie board so that we could have the support but not add height! We also got to take advantage of Memorial Day savings before Memorial Day!

Er
Review №6

Great service with Aram! Very quick and easy process. Found our bed in a timely manner.

Ha
Review №7

Jeff and Marietta were amazing! They had the best customer service and truly helped my boyfriend and I find the perfect mattress. Couldn’t recommend a better place for someone who has no idea what they’re looking for or even someone who does! 10/10!

So
Review №8

I had a great experience here! This team works really hard to meet your needs and make you feel welcome. If you’re looking for quality service, this is the place to go! Jeff took great care of me and had a sunny disposition!

Ge
Review №9

Once I walked into the store I was greeted immediately by Mr. Jeff with a sincere welcome, Jeff addressed all my needs and concerns. I was concerned with the pricing while shopping but Jeff took the time to explain to me all of the financial programs they run at Mattress Warehouse, and was able to get me out of the store with a great deal and an even better Mattress. Come to this location and ask for Jeff he will Solve your problems, and get your a mattress quick and effectively.

So
Review №10

Marietta and John were excellent!! Marietta immediately assessed my mattress needs and John provided additional information and counsel. Feel that I got just what I needed for a much better night’s sleep. 👍🏾👍🏾

Ki
Review №11

I went into the MW in Rockville, MD after a few daunting days of looking for that perfect mattress online and in other stores. Aram greeted me at the door and listened very carefully to what I was looking for. I knew the exact brand and feel I wanted. Very quickly I realized I would have to leave an arm/leg, oh and a child to get it. I tried several mattresses (too many to choose from) 😩 and was then greeted by Jeff who jumped in to help walk me through the different mattress technology options. I must say Aram and Jeff were quite courteous, professional and knowledgeable! I was even offered a Starbucks coffee by another team member (Such a nice team) 😊 Though I ended up spending more on the mattress than I anticipated, I had the best shopping experience ever! Thanks guys! I definitely will recommend others to this showroom and especially to this sales team! - KiRobi

De
Review №12

We received excellent service from Marietta. After visiting several mattress locations, Mattress Warehouse and Marietta were by far the best location. Marietta took the time to explain the different types of mattresses and adjustable bases. We ended up with a great mattress and base.

Gi
Review №13

Jeff is the best salesperson that I have ever encountered in my life .So kind helpful and really considerate. He trying to help us so much without being pushy, just helpful and extremely understanding. The best of the best !

Da
Review №14

Aram, Shawn, and Jeff are experts at their job! They were execellent with helping find a bed that I’m satisfied with and didn’t rush me at all! Definitely recommend if your looking for a bed that lasts

Ca
Review №15

Jeff was very knowledgeable and accommodating, my expectations were meet and exceeded. I will definitely recommend Mattress Warehouse in Rockville to family and friends.

Jo
Review №16

Everyone at this location is super helpful and nice. We dealt with Jeff, Marietta, and Aran while we were there. They gave us a great deal, and they got us to leave with a new bed that we are excited about. Thank you!!!!

Ja
Review №17

So easy, fast, efficient. Jeff and Sean took care of me! Will go back next time I need a mattress.

A
Review №18

Marietta was absolutely amazing in helping us find the perfect mattress! She took her time in explaining the different types of mattresses, what would be the best fit for us, and thoroughly answered all of our questions. Recommend you ask for Marietta to help you with all of your mattress needs!

jo
Review №19

First off, John was amazing. He walked us through everything we needed to know about mattresses and making the right decision for us. He listened and answered all of our quirky questions. He moved swiftly, but didn’t rush. If you are looking for a mattress, go here and ask for John. That said, they were all super nice, so you are in good hands all around. Knowing We got the right mattress for us makes us sleep better at night.

Ma
Review №20

Our mattress shopping experience could not have gone better. We were treated with patience and consideration, and educated about what best met our needs. Cant wait for delivery!

Im
Review №21

Met with Jeff at the store. A super nice guy who helped us to choose the right type of mattress with a 10 year warranty. The mattress comprises inner springs and memory foam. It is a good mattress to sleep on which is soft with a firm base.

Ku
Review №22

Jeff and Marietta were super wonderful. Very smart and helpful in the purchase. Felt no pressure at all to buy. Extremely happy with my purchase. I highly recommend.

Ni
Review №23

Staff here was very friendly, especially Aram, who helped us find the exact mattress we were looking for. We got exactly what we wanted for less than we expected to spend.

Ab
Review №24

Jeff and Aram are fantastic guys and great service also very helpful

JA
Review №25

Service was fantastic Go see them Henry and Jeff are very nice and helpful

Sa
Review №26

Friendly and super nice! I would highly recommend coming here! They make sure you get the best bed made for you!

Ja
Review №27

Nice store, good selection and the sales people were very helpful

no
Review №28

We walked into the story knowing we needed a new bed but not sure what we wanted. The team … Jeff and Marietta we amazing - patient, informative, and low pressure. We walked out with a whole new set up - excited to go home and go to sleep!

Di
Review №29

Marietta was amazing helping us. Her advise was amazing and we will for sure come back to her to help us buy our next mattress.

Mo
Review №30

My husband and I happened to walk into Mattress Warehouse in Rockville. We met Marietta (manager) and she was great. She was so full of information and helped us choose a mattress. She also gave us some other advice. She gave us so much information. I look forward to trying out the new bed. This is the first

Ma
Review №31

Jeff and Jerri were amazing! Very helpful and knowledgeable. We went in just looking and came out with the perfect mattress!

De
Review №32

Jeff and Marietta have been fantastic and super nice! Jeff helped my husband and I personally, and his service and knowledge of his job is amazing. Couldn’t be more thankful!

Wi
Review №33

Jeff was extremely knowledgeable about my sleep issues and was able to address each issue. Bedmatch was fantastic in guiding us. Great experience

Ma
Review №34

Jeff was awesome! Very knowledgeable and friendly, helped us out choosing the right bed! We will recommend him to our friends and family!

Ma
Review №35

We went mattress shopping for my daughter, who has severe chronic back problems. Jeff showed us a lot of great options, and gave us a great price on the perfect mattress for her, even with extra discounts on shipping. Highly recommend!

Co
Review №36

Jeff and Jerri were very kind and knowledgeable. They worked with my budget and helped me find the best mattress that fits my needs!

cl
Review №37

Sean was the best! Very knowledgeable and helpful! We got a great mattress for sale and the bed frame was free. The deliver was also free! Incredible!

Be
Review №38

Jeff was the most knowledgeable person when it comes to resolving sleep issues. A real professional

Sh
Review №39

I personally didnt not care for the service. The only person that I felt was genuine was the new sales representative helping us.One manager scolded another in front of us for giving us too good of a deal which was probably an act to make us think it was worth it. I just found it unprofessional and wanted to walk out after that happened. We only went through with the sale because we wanted to help the new sales rep.Then the whole discussion about the mattress cover started which was a WHOLE thing that just wouldnt end.Honestly just go across the street to the competitor, they were so kind and helpful over there.

Co
Review №40

Jeff was fantastic. Very professional

Ha
Review №41

My partner & I went mattress shopping after having our current mattress for 5+ years. We both have back pain & opposite needs (firm versus soft, hot versus cool). Marietta & the team set us up with excellent service & a beautiful mattress that fit both of our needs. I cannot recommend this store enough if youre looking for a new mattress.

Ki
Review №42

Jeff was very knowledgeable and friendly. He definitely helped me make a decision that I’m sure I won’t regret.

Ma
Review №43

I walked in to Mattress Warehouse after weeks of sleeping on a saggy 12 yr old mattress. Within 10 minutes, I had a wonderful replacement mattress (extra firm), boxspring and mattress cover at a decent discount. Alan and Jeff were super helpful, efficient and kind. Ill come back in another decade for the next one.

Ju
Review №44

We are so happy with this purchase from Mattress Warehouse. The customer service has been outstanding and the quality of the products we purchased is excellent.

er
Review №45

This is the best place to go for the new mattress you are looking for! I had the pleasure to work with Jeff and I had the best costumer service experience EVER! He talked me down with the variety of beds and pricing and what would best accommodate my sleep :D. They offer credit options and have amazing deals!!! 100% Highly recommended

Ma
Review №46

Marietta and her team were so great at helping my mom and I find her new bed! They were a wealth of knowledge and made the process so smooth. We walked out of the store with a bed ordered and couldn’t be happier!

Be
Review №47

It is my second time trusting Jeff with my mattress purchase. As usual he was super helpful and I always appreciate his advice and knowledge of the business.

sh
Review №48

We wanted a fast but optimal experience and we got it. Jeff was amazing and we are so happy with what we got! Great service!

Jo
Review №49

Jeff and Marietta both provided superb service. They were professional and very knowledgeable about the various brands. Im a customer for life.

Fr
Review №50

After having shopped around at several different mattress stores, our last stop proved to be our best. Everyone was friendly, helpful and very informative. We were stuck between two brands, the Tempurpedic and the Casper. We ultimately chose the Tempur, and were even able to get an amazing price. We are so pleased and already planning to purchase again for our guest bedroom. Do yourself a favor, save your time and energy and shop at Mattress Warehouse!

Ri
Review №51

Jeff and Marietta were amazing and helped us every step of the buying process answered all of our questions in great detail and we’re very excited with our new purchase

Fr
Review №52

Thank you so much to Marietta and the staff at Mattress Warehouse for giving great advice and showing us all of the models! They are knowledgeable about mattresses. Shopping for mattresses is stressful but they made it easy to find a Nectar mattress we love! This warehouse has all of the good quality models and they offered us a great deal this weekend! We were looking for a Nectar mattress with a good base and Marietta gave really good advice about how to find the perfect one for us!

Ag
Review №53

I bought a tempurpedic mattress, box and a bed frame from this place last December. Jeff was the person helping us with the selection and purchase. He was knowledgeable and professional. Today I went back to them for a King Mattress. The store manager, Marietta, was the person answering our questions and helping us make the right selection. My wife and I was extremely disappointed by her lack of professionalism, manners and basic decency! She was extremely pushy when we said we have to think about our selections and will give her a call tomorrow. At one point she said, “why did you check out the mattresses today if you were not ready to buy!” We were speechless by her rudeness and inappropriate questions! I am very surprised by the fact that she manages this place! I would never step into this place and would tell friends and family to shop somewhere else.

j.
Review №54

Very friendly very helpful staff!

Wi
Review №55

Outstanding customer service! We worked with Jeff who was incredibly helpful. John was as well. Highly recommended!!

An
Review №56

Jeff and his colleague Seam are very nice in helping us choose the pillows that work best for us. Very professional and highly recommended their service.

Ru
Review №57

I went in to 4 mattress stores and meeting Jeff was a god send He is professional and knows how to find the perfect mattress. Super nice guy and very honest

La
Review №58

Jeff was extremely helpful, and was understanding of budget and could give different options. Would definitely recommend shopping here!

Ra
Review №59

Jeff gave us incredible great attention and kbows his product. Great experience

Ka
Review №60

They are very knowledgeable and pleasant to talk with and buying from.I totally recommend them.

Ca
Review №61

They personalized my experience again to ensure the best price and type of mattress I was looking for. This is my 4th mattress I have purchased from them and would not go anywhere else! The regional manager, Shakaib, was in the store and was an absolute delight to work with! Thanks again!

Ca
Review №62

We worked with Marietta and she got us a good deal. Very pleased with both product and service.

ca
Review №63

Jeff at Mattress Warehouse was great. Very professional and took his time. The guys were very attentive, honest, and very helpful. Thanks so much!!!

Yv
Review №64

Great service from Alan! So excited about my new mattress.

Jo
Review №65

Jeff greeted us and the entire process of purchasing a new mattress was so informative He is an expert on sleep issues and was so willing to help us Great experience!!!! See Jeff

Fr
Review №66

Jeff has done a great job . He is a nice professional gentlemen. Good job!I will be back with my friend again.

Ja
Review №67

Jeff provided fantastic service and helped me make an informed decision. Made mattress shopping easy for once

De
Review №68

Awesome place. Great technology. Unbelievable service. They will work with you to get you what you need.

Fr
Review №69

Went in at 4:10pm Tuesday, needing a Firm Queen size mattress set asap. Brought my rope to tie it down on my truck. Mr. Joe Berkowitz was awesome, very friendly, and patient with me as I looked around. He let me know what was in stock, and informed me that it could be delivered the next day... no rope, no back breaking needed. Set was delivered and taken to the upstairs bedroom before 2pm Wednesday. Great deal, great service. Much appreciated!!! Thank you!

Br
Review №70

Had great help with Jeff! Was able to tell me the perfect bed for me and my wife and was able to accommodate and gave great recommendations on choice of mattresses.

Ra
Review №71

The salesman and manager helped us find a great mattress for our teenager. They helped us understand mattresses better. They were also wonderfully flexible on the price, even giving us a discount on the sale price.

He
Review №72

Jeff and Jerri provided excellent service. Really great experience

Na
Review №73

Marietta (the store manager) was incredibly knowledgeable and helpful. She really took the time to explain everything to us to make sure that we were equipped with the information to make an informed purchase.

Br
Review №74

Jeff was a great help in helping us pick the right mattress and very patient, not pushy and gave great suggestions. Very helpful.

Mi
Review №75

Jeff helped us find the right mattress from among many, safely during the pandemic. Mattress buying has changed, and he showed us how to use science to make a stronger selection.

Se
Review №76

Jeff wonderfull services and very smart person. Very good customer serviceIm very happy.....

Kr
Review №77

Jeff and Jerri were absolutely fantastic. Seriously what a great experience!

Ja
Review №78

Easy going Jeff was helpful and was nice to work with. Due to the shortage was nice to be able to get a mattress within a few days.

De
Review №79

The store associate is very informative and welcoming! It was a very pleasant experience and extremely happy with my experience shopping.

Ch
Review №80

Bought a Caspar mattress with no hassle and great service. Great people to work with.

Re
Review №81

Jeff provided excellent service. He asked the right questions and recommended 4 mattresses. I spent another hour trying more mattresses and in the end one of his recommendations was my favorite. He is patient and knowledgeable!

Sa
Review №82

I bought a tempurpedic from Shakaib great service, very polite and friedly !!

Ga
Review №83

Jeff and Winston were extremely accommodating and professional. They were very knowledgeable about the different kinds of bedding and what would be the best fit for my daughter. I highly recommend this store if you’re looking for a comfortable mattress at reasonable prices. In this day and age were you can buy anywhere good customer service is what makes the difference. The service here is unmatched to anyplace I’ve been. I highly recommend this Mattress Warehouse for any of your needs.

De
Review №84

We came in casually looking to leaving sold on a great mattress.

Ne
Review №85

No pressure sales. Quality bedding. Knowledgeable and friendly sales staff.

Ma
Review №86

Awesome service from Winston and an easy transaction and shopping experience overall.

Ra
Review №87

Good costumer service and very supportive team. I strongly recommend them for your next purchase. They did provide us with all the information we needed.

Me
Review №88

I came in to try on mattresses several weeks back, and they ran a diagnostic report on my sleep needs. After some time, the person helping me had been gone so long on another matter that I’m decided to leave and when I was leaving, they refused to give me a copy of the recommendations from their report, though I may have still purchased from them with it. Then I called back later to see what pillow I had been given to try with the mattresses, with full intention of buying from the store, and was refused that information as well. Way to prevent your customers from getting the info they need to actually make purchases from you.

lu
Review №89

It was a great experience. Jeff was amazing in helping me find a great deal.

Ma
Review №90

Great service and my wife and I had an excellent custumer service from Jeff and Winston and the prices were wonderful.

Na
Review №91

Jeff did a wonderful job! He found the perfect mattress to support my bulging disc and scoliosis. He was also very friendly and a great conversationalist! One of the best shopping experiences I’ve had in a long time.

Se
Review №92

Jeff and Beza were incredible and prompt with their service. I was able to get my order and mattress right way!

Ch
Review №93

Great experience! In and out within an hour, Jeff was great! Helped me out in getting a bed that works for me.

Mi
Review №94

I cannot finds the words except for wonderful service Shawn was great💜

Je
Review №95

2nd time I have shopped there and I have always got great service and very knowledgeable customer service.

Je
Review №96

Friendly and helpful staff, they did a great job finding the mattress that fit my budget and needs.

Ma
Review №97

Knowledgeable and friendly! Competitive prices.John and Marietta were very helpful and patient with us.Update: We were given a delivery window of 10:30a-1:30p Saturday. Got a call the day before confirming this and also got a call Saturday morning letting us know they were 30 minutes away; sure enough they showed up at our door at 10:34am!!!!! They were very quick & efficient. Everything was discarded and set up in 15 minutes tops!

Be
Review №98

Hum was great, no nonse salesperson. Very friendly.

jo
Review №99

Great service by Jeff. Knowledgeable about beds. Good to work with.

Ja
Review №100

I had a great experience with jeff and sean when it came to getting my mattress for the start of my college housing life. I got an amazing student discount and they made it quick and easy and said i could get my mattress within a day which I needed!

Information
20 Photos
100 Comments
4.8 Rating
  • Address:12129 Rockville Pike, North Bethesda, MD 20852, United States
  • Site:https://stores.sleephappens.com/United-States/MD/North-Bethesda/Mattress-Warehouse-of-Rockville/176/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTIzMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 301-230-2337
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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