Very expensive even things that were for sale seemed overpriced! They do seem to have a very large selection of crafts and yarn and anything project wise. The store staff could have done a better job they werent really inviting and didnt ask how everything went during checkout or tell us to have a nice day!
Great store. Needs a wider variety in Jewelry DIY. SO TO COMPETE WITH HL
Not handicap friendly. They only have one wheelchair. Its hard to maneuver around the store in it. Would be nice for them to invest in scooters.
Youvshould he able to find what you are looking for
Some staffing shortages (these are the times nowadays!) resulted in us driving for nothing as the person that worked in custom framing was gone for the day (with store being still open), but managers were very accommodating and helpful in resolving certain issues on a different occasion. Overall a good location and great management. 👍🏻
My wife loves this place... then I started liking it. They have shirts probably mean for designing and selling but you get great quality for cheap. Check out the $3.99 shirts
Id much rather go to Jo anns or Hobby lobby. The customer service is very much like the most likely to get a little additude at the time that you are needing some help and will go to the way to go and take a moment to help out with the fact that they will not even have a little bit of a conversation on the way and then just go back to what they do best and make it a bit less comfortable for needing . them to do their job. I will not even begin to see if they can help me out in the future and I will be there for the many things that I will get from the same place and get out and if I cant find a item then just go to another store. I ::WILL NOT;; ask for assistance from any of the staff
I love me some Michaels
Not busy, some stock low. I returned a damaged item, with no issues. Also picked up a few things I needed. Cashiers were great.
Shelves half empty of what I needed but the staff was great in helping me with alternatives.
This is my favorite craft store in the area! The sales and coupons make scoring deals here easy. I love their selection of Cricut items and their tshirts (I only wished they carried 2XL). Their seasonal items are also fun to browse. Their uniqueness and quality always make me look forward to stopping in. The staff is also helpful and friendly! 5 stars all the way.
I was greeted when I entered the store and although I didnt find what I was looking for the cashier did assist me with making another purchase.
I love Michaels! I can shop online, get a discount and pick up curbside. Huge plus for someone disabled..I cant walk into the store. Ive never had a bad experience.
The store it self isn’t bad. But the company itself is horrible. My family and I will find somewhere else to shop. We were trying to order a cricket offline. They charge my bank account $184 and some change 5 freaking times. How pathetic.... then when the order went through the company canceled it because it was “out of stock” they tried telling me it was a bad car or not enough funds... wow.. we are banked with a big company and we definitely had enough money in the account. They finally fixed their mistake after a week and when I called to complain about the situation I got a 10% off coupon..... okay
Love Michaels. Perfect for any holiday!
This place has so much more than u wi ever need love it..little pricy tho
Great sales and coupons. Rewards program is fantastic.
Always have what I need great service!
The employees were only at registers. No one could answer ? About some of their products.
Great store. Lots of good sales and great cashier.
Great deals and staff was helpful with answering my questions and finding what I needed
Our cashier Shannon was very helpful and knowledgeable
Very good store. Hobby -lobby....get out the way or move over....price check????? Dont bother......Michaels gotten neat by 25%
Love this place! I can find what I need.
This place was crafty! But the guitar center next door was bangin
Enjoyed the shopping put my 20% discount
I 💝 micheals. Definitely a crafters store
I adore Michaels! My partner takes me here on dates sometimes because its always a pleasure going and the deals are amazing. The employees are so incredibly sweet and welcoming. Definitely recommend for anyone who loves crafts, home decor, and anything else involving art!
A nice place for arts and crafts
I enjoy going Michaels. Always some great finds.
Employees were Very helpful.They made sure I found Everything I was looking for. And what they didnt carry in stock, they helped me find it elsewhere. That was impressive.
Fast and accurate pick ups and also the staff is amazing and kind never had to return anything
Prices have really risen in this store! I guess theyre trying to make all their COVID-19 money back all at once.
Awesome they didnt stock what I need but they told me how to order it
Michaels on Rivers Avenue in North Charleston is an excellent source for all things arts and crafts all in one place. This Michaels is well managed and organized and it is easy to find exactly what you are looking for thanks to well labeled sections. I enjoy shopping here and can accomplish all of my shopping goals. The staff here is very nice and willing to help you when you need it.
This was my first time at this location and it was busy. I will say the art supplies I needed were in different areas and there was very little help trying to find the things I needed. I had to ask a customer who was helpful. The prices were fairly reasonable and there were a lot of items out which is probably due to school starting. I did only give 3 stars because it was hard to find someone to help out but I will try this location in the near future.
My Citadel diploma was framed years ago. Over the years it had slipped and was crooked in the frame.The staff at Michaels in North Charleston was able to delicately remove the backing and straighten the Sheepskin Diploma without damage to it or the frame. They did it quickly (48 hours) and it looks great! Plus they charged a LOT less than the other Hobby store in town.I would highly recommend them for framing!
Always find something that I just have to have 😉
Ive been to the rest and after my first visit here for my painting supplies Im sure Ill never even consider going somewhere else. Amazing just doesnt sound like a fitting enough word for my super positive review!
Found lots of wonderful things and craft accessories. Ill be back!!
Lots of goodies and great customer service
My wife loves this place and there are a lot of things cheaper than JoannsA great variety and plenty of things to get your creative juices flowing
Store is clean and I can find what I need. The staff are very friendly.
Didnt find what I was looking for, peel and stick paper
Never walked away empty handed. Friendly service.
Always clean and neat. Friendly staff.
Great selection in the store, friendly staff, and great location. Highly recommend.
Ashley was awesome as usual! Shes a credit to your team. She knows all the different transactions and does them easily. She makes sure you get your discounts. Plus shes very sweet. The store was clean including restroom. There were adequate sale items available and signage was up and visible.
Very organized and clean. Great CS!
Great price on Gilden t-shirts
As far as Michaels goes this one kind of sucks. Dirty and unorganized. I can at least say that employee that rang me up was very nice.
Store has everything Im looking for and as a bonus apparently other apes shop here.
Had a wonderful shopping trip at North Pointe Plaza Michaels location. The staff was very friendly and informative. They were super nice when asked for price checks, even though it was busy. The store was, clean, well stocked, and they had all their sanitation devices in place. I go to this location almost everytime Im in town. I Love It! I also love Michaels rewards program. Check out my big spending lol!
Very disappointed had no arrangements for graves which they have always had. Very few flowers to pick from to make an arrangement myself. Had to go somewhere else to get flowers. I wont go back.
Always friendly, have fantastic variety
Love coming here. Helpful workers.
Always great selection and sales
Really great store! Everything is really well organized and the staff are always so kind and helpful! I come here with my wife a lot as I am an artist (and I love doing little crafts!) and the staff are just lovely. 11/10 great store!
Looking for vinyl stickers to label doors, found just what I needed
Great staff
Well stocked-clean
Price best in town always a deal and clean
Love this store. Sales are awesome. Easy to get through the store. Lots of parking. Lots of cashiers on Black Friday kept things moving. Store was clean. Lots of great ideas. Always love going here. Best sales!!!!
The staff were extremely helpful and friendly. They made it very easy to shop for our business. Thank you.
I cant believe that I have been sleeping on this Michaels. I always go to the one in West Ashley but this one has more variety of supplies I need. I surely will be making my trips to the North Charleston location.
I was not pleased with the level of customer service at all. I even requested to speak with a manager to assist, and she did absolutely nothing. I left Michaels and made all of my purchases at Hobby Lobby where in my opinion they seem to value their customers. During this time especially, merchants should be kind to ALL of their customers. I know that sales have decreased every where. I will not be returning to Michaels ever!
Great service and good burgers.
We ordered online and was able to call in and pickup our order right away. But then we got messages for the next several days telling us not to forget our order... that we already picked up 🙄
Always love Michaels. They are so consistent I can go to any store around the country and get whatever I need for the craft Im working on. Their prices are good and I can usually get a coupon. The selection is good. The staff in this store are very nice and helpful. The store is clean and theres plenty of parking.
Dont go in. Its a trap. Its the twilight zone. You go in to get a picture frame and walk out 100$ later with a cute keepsake box, 4 candles, crafts for your kid, and some fake flowers in an adorable pot for the office 🤦♀️ #sendhelp 🤣
Great place for crafting and its pretty much affordable
Always a joy to shop here
Beautiful store and their employees are very helpful and friendly!! Love to shop at this store for seasonal flowers and home decor! A little more expensive than some other craft stores, but good prices when there items are on sale!!
I have a large picture that I love that had the glass shattered. I took it to Michaels to have the glass replaced. Nick was pleasantly helpful. They had the picture ready in about 4 hours. I was more than pleased with the results. They do great work @
Great product and clean place. I hate that theres a cosplay aisle now though. I worked there for 5 years. *I* was the cosplay aisle 🙄 now its full of all the YaYa junk. Ugh. But, otherwise... The current employees were nice and everything seemed well organized. So 👍👍
I knew where to go in the store to get the item I wanted and it was their. Thank you
Nice store. Some deep cleaning needs to be done, but over all nice staff and good customer service. Prices have seemed to rise since the closing of acmoore.
Went there today on Black Friday at 7am! Great and helpful staff! Great prices and great customers! Was a wonderful Black Friday experience!
I just wish they had more diy and not already done also wish there jewelry area was bigger but great customer serviccd
They staff was nice and they have a good variety.
Michaels always has what I need. They have awesome sales all the time, and the cashiers always try to get us discounts we may have missed. Michaels has the best employees ever. They know what customer service is and they do it very well!
Very Very Very expensive...no help on floor for finding items...adult coloring books...sorry selection...wont be back
Wonderful food and service
Long lines at checkout. Did finally open a second register. Sales staff were friendly.
One star is generous. They dont honor sales, and they false advertise then dont honor their mistakes. Never will go to this store again. Ill stick with hobby lobby.
Customer service was pretty poor. In every department. They seemed to be bothered when I needed help finding a certain product.
Great for art supplies
Great place for all types of crafts and some home decor stuff. They have a nice selection of picture frames. Cute craft kits for rainy days at home with kids. Nice selection of paper craft products and scrapbook stuff. Stuff for floral arrangements. Holliday and seasonal stuff. Art supplies, yarn and cake decorating stuff as well. You can pretty much find just about anything your looking for when it comes to most crafts.
Very friendly staff! Was greeted right away and has amazing selection of crafting goods (not much fabric but thats okay).
I love this store, except that they rarely have the things I want when i go, but I typically find something else to buy anyways... and without coupons or sales, definitely pricey.
This was my first time in the store. The employees were very helpful in assisting me with what I needed. It is great store to shop for things to do different projects around the house.
The best store for all your crafting needs. Plus you ALWAYS get 15% off if you are a teacher! They ALWAYS have a 40% off coupon and they OFTEN run a 20% or 25% off your total price including sale items! Knowledgeable and friendly staff. Love this place. Oh and the bathrooms are clean.