Took my car here for a very loud grinding noise, the big guy on the counter was very nice and polite. He had one of his techs look at it and found that the brakes were bad. They fixed my car at a good price and even offered me financing options that was very easy to gt
They may do work but at what cost. I deem these people to be professional bandits. The charged me almost $3,000.00. For a brake job. If you are out of state do not go there. They may have seen an opportunity to make some extra cash because I was out of state. I for one will never trust another Midas.
Highly recommend going to see John and Kenny! John was very kind and helpful. Answered all my questions. Kenny did a great job fixing my oil leak and finding out which speed sensor I needed fixed. I will be seeing them for all my car needs!
This is the only car service/repair place that actually has more than 3 people working there. To me, that speaks volumes about the culture and how they must treat their people. I’m traveling three states away from home and I needed to get back. I called 5 other places and either they couldn’t take me at all or they wanted me to wait 2-3 biz days. This place took my car and had it on the lift within the hour. And it was ready about 2 hours later. I so appreciate it. Go here.
I have taken my tire to other shops when it only needed a patch and they said i needed a whole new tire. This shop didnt try to scam me and patched my tire instead of trying to make me buy a whole new one! Highly recommend them
Recently had tires put on our two SUVs and Ms. Amber and her team were truly amazing! Very informative and timely with getting our tires and doing our tire installations, and alignment. She kept us abreast of what was going on every step of our experience, taught me a few things about tires and tread, and was extremely polite and professional. In past years, I have been to multiple tire locations but never experienced the level of customer service I received from Midas. You have definitely earned all my future business and I will be recommending Ms. Amber and her team highly to any that need tires or basic car maintenance!
We were truly impressed with the professionalism, honesty and integrity of this shop. I highly recommend taking your vehicle to these guys. Matt gave us exceptional service and great advice.
Dealt personally w/ Eric Adamczyk. Extremely personable & explained what needed to be done w/ the 3 issues on my mustang ! Midas on Rivers Ave are Honest & Hardworking men. Didnt take but 2 days to replace parts that I needed. He also called me w/ $ amount it would cost, as well. I trust Midas on Rivers & they will continue to do any work I need done from here on out.Midas can fix or replace any parts you need & get the job done right the 1st time. Why would anyone want to pay Dealership fees which are so much higher. Eric 843/572-1340Jody Howell
Awesome service. Was in and out very quickly.
I absolutely love Midas on Rivers!!!! I would recommend this place a million times if I could!!! Amber the front desk manager is so nice and she explains everything and she’s so patient!!!! Tristion is amazing as well!!! Please please go see the entire staff for your car service needs the whole staff is amazing
Great and timely services they definitely get you in and out uber and lyft inspection friendly stop thru and ask for Johnathan he gets the job done 👍🏾
Jeremy and the guys at Midas did a great job fixing my Lincoln. Faulty wire causing the ac compressor not to come on was replaced within a couple hours. Explained everything in detail as far as the timeline of repairs. Will be back in the future for my car repairs.
Jeremy provides Old School customer service. Had an appointment to get an oil change and took care of my S10 truck in a timely manner. Other places I have had to wait over an hour, with rude attitude, Will go back for my truck service needs. You should as well.
I’ve been to this spot twice. It took them around 2 hours to change my tire and had me late for work. I told them I needed to leave but they had already too k my tire off and told me it would only take another 15 minutes. Yesterday I came for and oil change around 8:20. I had to be at work at 10:00. My oil change took around an hour and a half and ended leaving their store around 9:45. The process of their shop is too long for something that should only take 30-45 minutes. Will not be going back to them for anymore services.
I had my oil changed from this wonderful location today! They were amazing and so friendly. My appointment was at 145 and they took my car back at 147! They were amazing Eric and Jeremy who were in charge of the location and at the front desk were so amazing and friendly! As a vet they were amazing too and had discounts for vets.i would highly recommend and will be a customer for life just on the basis of the service I received and how fast and amazing they were! Thank you gentlemen!
I had full brake job done. They said it had a warranty for a year. After about 6 months, the same issue came up so went to a different Midas to get it fixed but this store refused to accept the one year warranty.On top of that, I was charged double for labor and parts compared to other Midas shops.Very unprofessional shop, wouldnt recommend to anyone!
Midas on Rivers Avenue in North Charleston is an excellent option for auto service and repair when you are in this area and need something fast and reliable. They are very knowledgeable and professional here and have a really efficient process for keeping everything moving so you can get your vehicle serviced and be on your way. I have had a really good experience every time I have been here.
UPDATE: Midas management in Columbia reached out to me to inquire about my experience. They were very polite and helpful assuring me that they would get more information. Although I had already purchased the tires elsewhere, the manager still reached back out to describe to me why the technicians would not honor the online price. He stated that the job was a break even job, with that being said he stated that if they would have done an alignment (which my truck needed and i got done at Mavis) they would have made a little money and it would be worth it to get a return customer. Hopefully they will fix this miscommunication between the advertised prices online and the employees in the future. Ive changed the rating from 1 star to 2 stars because of this.I went to Midas being that they were running a buy 3 get 1 free promo for cooper tires. After receiving my quote online, I went to the store to put down a deposit and schedule service. I was informed that they could not get the tires in stock although they were on their website and listed as available. The store manager stated that they could not order them and tried to get me to purchase a tire that was not included in the buy 3 get 1 free promo with little to no explanation as to why the coopers could not be ordered. After calling other companies in town, Mavis stated they would match the price and could get them installed in 2 days when they arrived from their warehouse.
Best customer service around !
I was very pleased with the service, employees were polite and the cost was very competitive. I recommend Midas and would return.
I just recently moved to the area and was recommended to go to Midas for my car troubles. I AM SO GLAD I DID!!! From the beginning, when I called I was greeted by Eric and he made me feel great about getting my car in and seen in a timely fashion. When I dropped it off, he was clear on the expectations and stayed that way through the entire process. He was honest and open about what needed to get fixed with my car and made sure to fill me in on everything before just starting and completing( I have had people do that in the past). The prices for everything was fair and reasonable and honestly, great price! I am so thankful I went to him and I would definitely recommend Midas to all of my friends and family!
Buddy had a flat in front of there shop they told him only tire they had for his truck was 250 for just the tire he should have broke down in front of Geralds
They got me back on the road safe
Fare rates good tires decent little shop for non major repairs
Great customer service! Jeremy was friendly and made sure I got a great price for my tires.
They let me drive off the lot with a cracked rear suspension. The had my car up on a lift and after telling me that it was gunna cost $3000+ to replace my exhuast system, either neglected, missed or knowingly let me drive off the lot with a cracked rear suspension. My car is now scrap. I do not recommend.
I am very disappointed with the service I received today. Do better Midas
They worked with me and got my radiator, ac fan and thermostat fixed. I believe their name was Santos and Mgr Dale. I appreciate the humanity. No problems so far and it sounds quiet
Very helpful and kibd
I had a great visit at Midas today.
I woke up to a flat tire, frustrated and defeated trying to fix it myself I went to Midas. The manager told me over the phone the safest course of action to get to them, and then when I got there the service tech taught me alot about my car and my breaks! The service was outstanding and cheap! Im new to town and wont be going anywhere else!
Putting a new bumper on my sons Jeep, we came across a bolt too tough to break loose, rounding out the top. Called Midas, said they would take a look at it. Brought the Jeep to Midas, got the bolt out less than ten minutes. The best part, they would not let us pay them for their service. Cant express how much we appreciate this help and great service.
So amazing!!! I was dealing with so many problems with my car before coming here. First I had issues with the wheel bearing, then my battery died, then all of my coolant was leaking. And more issues just kept arising. The shop I went to before never did a full test to see what else could be wrong and even after getting so much fixed it still didnt feel like it was driving right. Brought it to Midas and they took great care of me and I feel such a huge difference in the way my car drives so I am very happy with the result! Everyone here was great! Special shoutout to Eric. I had to wait for my car to get fixed for about 4 hours, but Eric really made the time go by so fast it didnt even feel like 4 hours. He was also very kind in explaining everything going on with my car in a way I could understand so I really appreciated that. Everyone was so kind and accommodating to my needs, definitely glad I brought my car here!!
Midas in North Charleston is my go-to place for Oil changes and minor maintenance items. They have always made sure I was well taken care of. They ensure I am aware of any issues and provide valuable feedback throughout the entire process. Keep up the Good Work!
Great group of guys. Drew is funny and very helpful. Suggested ways to save me a great deal of money.These guys been over backwards to take care of me.I will definitely be back and refer them to anyone.Thanks
Excellent service! Eric is very professional and kind to everyone. Definitely will be back for future services.
Great shop great management professionalism get you in-and-out onetvhe best locations in the low country Mr. Eric the manager is point on honest and straight to the point recommended shop To anyone in the low country
Super Great Job Nick and crew! For 8 years now they have safely kept my cars up and running with very reasonable maintenance costs. Today during a routine oil change they discovered my back brakes were in serious need of changing before it caused more damage. Thanks again guys, you have my complete trust and it feels very good to say so.
Nick and Cole were outstanding to deal with. New to the area, they did the most thorough and honest inspection of the car. On top of that, they spent a good half hour explaining what the car will need and gave me advice on how I should go about to fixing it. I seriously couldnt have asked for more and I was able to walk away and make truly informed decisions about the car.I cant thank them enough. When I am back in the neighborhood, I know who to come and see.
Awesome service! Highly recommended!
Nick was awesome! My Fleet Van needed 4 new special tires and Midas ordered them a day ahead to ensure they would be there. I dropped my van off the next morning and had it back in less than 2 hours! If you deal with any Fleet company, you know how long even oil changes can take but these guys here killed it! I definitely recommend this place! Huge shout out to Midas on Rivers!
Good morning. I want to give a Big Shout Out to Santos at Midas here on Rivers Avenue; North Charleston. I have been here for at least 3 Oil Changes and each time he is Attentive, Conversational, and Curtious. Hardworking and Efficient. He and Dale saw to it that my Oil Change was complete and got me on my way. Thank you guys and Have A Beautiful Blessed day.SincerelyLatricia
Great service!Went here to get my brakes done and the staff was very welcoming and friendly. Completed my service in a timely manner. They also brought me out to my car to show me exactly what was wrong and what it should look like and explained exactly how they would fix it. Definitely will be coming back here and recommending friends to come as well!!
Took my car in with issues. The technician ran the codes and suggested the maintenance. When I went to pick my car up I was told that it runs a little better. When I pulled off I had the exact same issues that I had before I paid them $500 to repair it as if they did nothing to my car at all! After receiving a phone call from ownership I was told I would receive a call back within an hour to discuss the situation. Today makes 3 weeks and I still havent heard from them.
Been having my car worked on here for about a year now. Whether its just an oil change or replacing a really tricky alternator. The service is great and the staff has helped me way more than they needed to. They have my car ready usually the next day and everything is good as new. I have a lot of respect for the people who work here. I will always come back.
I’ve been coming here for about a year now, maybe even longer and I’ve had no issues. The service has been great and the guys have been helpful. That was until my last and what will be my final visit.I dropped my vehicle off for a routine oil change. Gave the guy at the register my phone number and he looked at his screen and said “Ok same as last time?” To which I replied yes! He then said they’d take care of it and give me a call when it’s all done.I dropped the vehicle off around 10am, I didn’t receive a call until around 1:30pm for pick. I went in to pay and it was the same guy at the register, younger looking guy, dark black hair and was wearing a black jacket. He said alright that’ll be $88. I looked at him and said excuse me?In all the visits I’ve had I’ve never paid that. He then proceeded to say “Its because we only have full synthetic oil here.” that’s all he kept saying over and over again. I told him there’s no way I’m paying that much and something needs to be done.When I called him out on when he looked up my account and he said same as last time, assuming he had my account pulled up and asked so you were looking at nothing? He apologized and looked down at his screen and said let me see what I can do.I quickly got online and saw they were advertising a $20 coupon for full synthetic service. So he ended up applying that, because I looked it up.My vehicle has never been serviced with full synthetic, their records show it. I’ve never been told they only carry full synthetic oil. That should have been made clear from the start. Further more if your company advertises a coupon he could have been nice and had been the one to suggest it. Had I’d said nothing he wouldn’t have, that’s for sure.It absolutely feels like he was taking advantage of me. Like I would pay the $86 no questions asked. Horrible customer service.
Took my truck in for a check engine light and it was good service, nice people, and not to long of a wait but they come out and tell me it would cost $1300 dollars to fix a simple part. So we left and called the place we bought the car from and they tell us the part they told us would cost $1300 dollars in total for cost and labor was on recall. Took my truck into the Toyota dealership and got it fixed for free. So instead of telling me to take it to the dealership for a free fix, they tell me it’s gonna be $1300 dollars with no other option. Sad they tried to take advantage of a college student...
Wonderful service, I was going on leave to see my family(in military). Low and behold car breaks down. I take my car here and get it fixed the same day. Thank you Nick Paul and Drew for the excellent customer service!!
Great crew. They located the tire I needed, went and picked it up, and replaced my damaged tire all within a few hours.
Great staff. Friendly and professional. They understand the mechanics of the car but explain it in a way that even non-car people,like me, can understand. They are honest and give good advice on what is best for your car. I would highly recommend them!!!
Amazing customer service. Will go above and beyond to get you home quickly and safely 👍
Nick and the crew at Midas on Rivers in North Charleston are the best. Every time I’ve taken my Jeep in for oil changes or major work they were kind, courteous, efficient and reasonably priced. I won’t take my Jeep any where else.
Nick, Drew, Paul, and Joe just to name a few are the best group of guys ever!! Professional, friendly, and honest. Ive been getting all of my car needs taken care of from this shop, and they give exceptional service. I highly recommend this shop!!
Friendly, fast, and they work to keep the cost as low as possible! I had an issue with a bust muffler, and they were wonderful in getting me all patched up and on my way without costing me a fortune. Great place!
I went in yesterday for a few concerns on my Grand Prix. Paul, Nick and the technicians were very attentive, informative and sweet ! Very glad they were able to see me on a busy Saturday and service my car. Will definitely be back! Nice quiet lobby also. Great prices
The guys here are great! They talked all the work done, the cost and were very transparent about everything. Thanks to Ish for the great conversation 👍
If I could rate these guys a 10 I would do that with no hesitation. These went way, way above and beyond to fix my car and I am very pleased with the service I received here. They were honest, straight forward and fast. The whole process was painless and I had major repairs needed for my vehicle. This is now the only place I will go for car repairs; they have won me over for life. Please keep up the good work guys and thanks again.
Nick was very nice, helped me and my girlfriend put on the spare. He also helped with finding a solution. Definitely would recommend.
These guys are the best.Excellent service, great prices.They treat you better than if you were family.The best care Ive gotten for auto service anywhere. EVER......
Amazing staff with a helpful and honest diagnosis
Santo really took care of me here. There was a small issue with my undercarriage cover from a previous charge and I was taken care of free of charge. These guys treat you like they care!
The staff WAS VERY FRIENDLY. I DIDNT HAVE AN APPOINTMENT BUT MY WAIT TIME WASNT LONG. THEY MADE SURE THAT MY DAUGHTER AND I WERE OK. VERY FRIENDLY AND UPBEAT. I LOVE THIS STORE.
Took my car to two other shops before bringing it here. Im from New York, so the bottom of my car was all rusty. The other two mechanics I took it to refused to work on it. Nick at Midas took me under the car and explained everything to me in a way I could understand. Not only that, was completely willing to fix it when nobody else would! He did not charge me for his time, either! Great experience, these guys are probably my mechanics going forward. Glad I found Midas on Rivers Ave! Very honest and fair people here!
The experience I had was good. It was busy but efficient.
I scheduled an appointment for an oil change online. I got there and they checked me in and got the oil change done pretty fast. Also tell you what they recommend you need to do soon if you havent already (based on mileage).
Great customer service and quick- got in and out with no appointment.
I chose this Midas location because it had the best reviews and was in a convenient location for me. Best choice I made! The staff here are very knowledgeable, friendly and know what theyre doing. Im always apprehensive about taking my car in to places to get an oil change because I feel like they will try to take advantage of me, but I did not feel like that at Midas!! They were very honest with me about what needed to be done with my car and even showed me things that needed to be replaced. They have very reasonable prices and I trust them! Thank you all for everything you did today! I will return for future work on my car!
Awesome shop. Reasonably priced. Quick and efficient. Honest. Love coming here!
They are always professional but just like any business they will try to get you to get things you dont need but if u do your research on whats wrong with your car before going in there they will know to come correct
Total lack of bullshit here (a plus, trust me). I took my car in, they fixed exactly what was wrong.They didnt fix anything extra, didnt not figure out what was wrong they didnt replace anything that didnt need replacing. The turnaround time was good and the owner had the sense to make sure my car was protected overnight.Overall Id recommend them, but only if you dont like bullshit, like myself.
Have taken my cars here on many occasions. Always a good price, and the crew is honest and really cares about taking care of the issue the right way. I always feel like they value me as a customer.
I have always had experiences at Midas, North Charleston. The waiting room is clean and inviting. The staff is friendly and informative. My husband and I have brought both of our cars in and have left feeling confident in the service they have provided. Thank you!
They were honest and didnt try to sell me on anything I didnt need
Sooooo glad I took my business elsewhere. I trusted them and their word, but Im no dummy, so I got a second and third opinion. Not only did they screw up on my oil changes, but they constantly told me a part on my car needed to be replaced not once but twice! And it would cost me around $400-600. When another local mechanic only was going to charge me $286. What makes it even worse was that the part they said needed replacement, didnt need to be replaced to begin with.💁💁Complete BS If you do go here for other than an oil change PLEASE GET A SECOND OPINION.
I visited them on a Saturday, looking to get an A/C recharge done, as my AC was no longer blowing cold. They were up front & honest with me and suggested I bring it back another day so they can do an in depth diagnosis of what was going on. It ended up being a cheaper fix that I was expecting, so i greatly appreciate their helpfulness & honesty with me! I dealt with Nick & Paul specifically and their customer service skills are top-notch!
Cole, the manager, was Awesome; really outstanding customer service! He went above and beyond trying to figure parts out for my car, they weret spec. We went through 3 different types of O2 sensors before we found the right fit! I am Always pleased with the work done!I also know that if an issue should arise, it will get fixed. I had a previous car worked on and the part was defective. Cole gave me the time and assistance I needed in handling the part exchange as well as replacing the part again.Thank you for all yall did! I know my kids are safe when yall fix my car! Wouldnt go anywhere else!
The guys here are awesome. They take the time to make sure that you understand what’s going on with your vehicle before and after work is done. I come to this location for all my vehicle needs.
Took my keep in to have the tires balanced. Realized after the fact that apparently they lost a lug nut so they decided to just throw one on that fit. Even though it doesnt match all the other ones in the vehicle. Real professional.......
Santo, Nick, and their crew knocked it out of the park. I came in for an oil change, and pretty much saved my life. Showed me the safety issues with my car ( I didnt even know about) gave me options, and had me back on the road in no time. Thanks again 5 stars arent enough.
The people working there were so friendly and great. I went in first thing in the morning when they opened and got an oil change in about 30 minutes. Fast service, great people
Absolutely amazing. The guys who helped me went above and beyond anything Id expected from any repair shop. They explained the problems to me in a way I could understand and found solutions for all of them. Even scared and unfamiliar with cars and their repair process as I am, the 3 gentlemen I met kept the atmosphere relaxed and friendly and by the time my car was ready, all the nerves Id come in with were gone. I really wish I could give them more than 5 stars but if Im ever back in these parts of the state and need some car help, I know exactly where Im going.
Initially they seemed really knowledgeable and helpful. They assured they could service my BMW, got the parts to replace the brake pads and rotors pretty quick. Now one month and three visits later my breaks are still squeaking. And I apparently need another part that they failed to mention or catch the past two visits when they were trying to correct their work on my breaks. If your car is worth a great deal of money, don’t take it here.
Checked and aired my tires to the correct PSI, at no charge. Great!
Extremely honest people and they do a really good job!! I have been taking my cars to this Midas for a long time and their team is really the best choice for your repairs, maintenance, and tire needs. I cannot give these guys enough praise. Whether you just need your car checked out or an entire rebuild, these guys have always been there to help me.
Excellent shop. The staff is very friendly and knowledgeable. They did a great job explaining everything to me, and I was in and out in no time.
Amazing and prompt service. They go above and beyond . Always knowledgeable about the services needed for each vehicle. Definitely recommend them to anyone
Have a very rusty 1995 Toyota Corolla from up north. The rear brake lines rusted out and were leaking brake fluid all over. Before finding Midas I visited a few shops in the area, all of which said they dont do work on steel brake lines (especially steel brake lines on older rusty cars). Midas was great. They did a wonderful job at a very reasonable price (less than $200 to replace two lines). Would definitely go back there for future car repairs.
Great place for oil changes and other repairs. They always provide fast, friendly service at reasonable prices.
Took my car in when it was squealing and making constant noises. Nick was so awesome at keeping me involved, informed, and showing me exactly what was wrong, why it was wrong, and how they would fix it. I was ready to do more work than necessary and he told me to hold off on a few things because some fixes weren’t necessary yet, which really won my trust. I’m so thankful I found this crew!
I went to Midas when my truck was having problems and they took care of everything for me. They even allowed me to come back and watch what they were doing when they were working on my truck and taught me things about my truck and how to take care of it. Also helped me out when advising me on how to take care of future problems.Two thumbs up from me
Great staff, awesome quality of work and prompt service. One of the technicians Justin really made my exhaust sound exactly how I wanted it and looked beautiful. Thanks again!
Great service. Reasonable prices. Reliable advice. Highly recommended!
Be careful if you’re from out of state, they knew I had a brake problem so as soon as they put my truck on a lift one of the mechanics must have ripped the brake line off so the fluid was pouring out of the line when they went out to show me. Definitely did not happen on its own. Then the owner tries to charge me $3000 for a job that costs $1000 back home because he thinks a whole bunch of other parts need to get replaced (which did not need to get replaced) and he wouldn’t let me take the truck out of there without replacing them. The owner uses his “I’m a good person trying to help you out” attitude to his advantage by making extra money on unsuspecting customers with extra “neccessary” repairs.
So my tire locked up due to negligence. Not only was Nick amazing he was able to explain things in a way I could understand. He was also very cool under pressure as they were very busy as well.
Quick service. Took about 30 minutes for oil change and cost 25 dollars. Told me about the other problems with my car but werent to pushy like other places. If your going during lunch time make an appointment the day before.
Amazing service. Patrick was very nice and very concerned. In and out in no time! Will come here again!
The guys were very friendly but that restroom isnt fit for a woman
Today is May 11th and I’m writing this to let you guys know that I just had one of the greatest customer service experiences in my auto repair life! I 100% recommend these guys Santo and his buddy that was up front for all your car needs. Thank you Santo I appreciate it and can now enjoy this HOT summer a little more comfortable! These guys are awesome, professional, and Hard-working! Will definitely be coming back.
Came to get my signal lights fixed because HYUNDAI was going to charge me a arm and leg and they fixed it for me with NO HESITATION!!!!!!!! Sweet guys!!!