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Leisure Depot
8250 Dorchester Rd, North Charleston, SC 29418, United States
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Leisure Depot
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Ev
Review №1

Leisure Depot on Dorchester Road in North Charleston is a great place to go for all things home and outdoor items. I really like their selection of hot tubs and furniture here. They make the process very easy to shop and get everything. The staff here is very knowledgeable and helpful.

Fr
Review №2

I purchased an outdoor kitchen about 15 months ago. It included a grill and refrigerator.Upon delivery several times came off. After calling for a repair someone came out and re attached the times. Twelve months later several times came off. I called Sandy by dales person who promptly forwarded me to someone else. I was told that it was out of warranty and it was up to me to repair as I had not applied the proper finish on the tile.After several calls they agree to fix my tiles.The result is one tile still missing, grout on the refrigerator, on the stucco siding of the unit, a different grout color used and finally grout stains in a dozen spots on my Trex deck.We paid $10,000 for a unit that is ruined.Now I may need to replace decking not to mention the unit itself.What a terrible experience.Fred Morganthall

Bo
Review №3

Luke was great to work with. He was very knowledgeable about all the options and specs on the spas and was a pleasure doing business with. The company has a great rep working for them!

To
Review №4

About a year ago I purchased an outdoor kitchen which Leisure Depot sub contracted to an installer. Within that year the tile started dropping off the counter. When contacted the response I got was that it was a problem for the installer. My response was I paid you (LD) not the installer. After a week of some back and forth, I finally spoke to who appeared to be the owner. My initial impression was that he was acting like l showed up as a disorderly back man…partially true. I did show up and I’m back. However, I was not disorderly. I was just frustrated having paid about 20k cash and getting no service after the sale. The person they sent out took about a week to reinstall the broken tile. Six months later the tile has fallen off again with others falling off or about to fall off. I will be heading back to the store as a non violent mad black man…I think 20k entitles me to that!!

Ch
Review №5

Updating this review as we had a different installer come out to the house. He was very pleasant to work with and showed up on the first day he scheduled. So it seems the problem here lies with the single installer group, which is unfortunate. Overall, we are now satisfied that our pool is up and running. I will still leave off a star for the absolute headache this whole process was and the fact that we had to call and complain so many times to get anything done.We purchased a pool from here in March. The sales team is great. I was very impressed with the pool education and the time they have taken to walk us through everything we were being sold in the package. Unfortunately, working with their installers is a very terrible experience. We had a leak in the pool immediately after filling it. That’s fine, it happens. They came out to patch it. We then found two more holes and it became very obvious that it was just a poor liner. We spoke with leisure depot about the issues and they’ve issued us a new liner which is great. However it is now July and trying to get these installers out to the house is basically impossible. They make appointments with you and don’t show up. No call or explanation until you are the person to reach out to them yet again. I was told to drain my pool because they would be out on Saturday. It’s now the following Thursday and I still don’t have a date or an explanation on why my pool is not fixed. So I’m sitting on an 8k empty pool in the middle of summer that I drained right before a holiday weekend. I understand these people are not exactly employees of leisure depot but at this point I’m regretting this pool purchase all together.

An
Review №6

I just bought our first pool. I am excited to pick it up and get it set up. Jeromy suggs is always very helpful. I also bought 4 chairs from leisure depot back in 2018 I still have them and love them.

Me
Review №7

Helpful staff that was friendly, and we found exactly what we were looking for. Great quality patio furniture, would highly recommend!! Also have a large selection of hot tubs if that is your thing, plus a grilling section.

St
Review №8

Walked in not knowing much about hot tubs. The staff (Michael) was very knowledgeable and did a great job of educating us on the various products. I would highly recommend this place and the sales person we dealt with.

Pa
Review №9

Sandy was very personable and fun to work with, providing good insight that ultimately led to us buying our new outdoor furniture for the balcony. The item was in stock and delivered within 2 weeks as she said it would be. Duncan was in charge of delivery and obviously knew what he was doing; the delivery went smoothly and efficiently. Very pleased and would definitely return when in the market for their products.

Re
Review №10

I bought a Viking Spa from Luke this past week. Luke is very knowledgeable about spas, and he is upfront. I never felt like I was talking to a salesman. In addition, he was a great listener, and very patient because he allowed me to ask a ton of questions. In the end, he did a great job matching me with a spa that was a perfect fit for me! I’m super happy with my shopping experience! Thank you Luke!!

Te
Review №11

I have been doing business with Leisure Depot for over 16 years. They have kept my family and I supplied with all of our needed pool supplies and have kept us very happy customers. Very pleasant people to work with. Thanks for all you do Leisure Depot to make sure we have a happy summer.

Ka
Review №12

We went in to buy a pool today and with the wonderful help of Jeromy S. We were able to get more pool for the money. We thought we might not be able to even get a pool this season. Not only did we get the pool we wanted it was at least 1/2 the price. I had been looking online at web based pool stores thinking it would be cheaper. Nope! With all the add ins Leisure Depot is the place to go. We even shopped other area stores. Not even in the same ballpark. Thanks Jeromy for taking such good care of us! You have found a customer for life!!!

ro
Review №13

I love exceptional customer service!! Jeremy, Jen and Sandy did a great job helping me through my visit. They have such a great selection and pricing and even inventory which is hard to find right now! Love this store!!? Im sending friends in to look at the outdoor pool tables they have. Sooooo cool!

A
Review №14

The store has a great selection of outdoor furniture in stock at fair prices. Jeremy was very knowledgeable, helpful, and patient. We highly recommend!

Ja
Review №15

The installation crew came and dug the hole for our new above ground pool. They wanted to let the dirt settle. On the day they were to come back, it rained(not their fault). I was then told I was at the end of the list to complete my installation. June is the earliest they can come back. I dont think I should be put at the end of the list. Im now left with a hole in my back yard. I called Leisure Depot and was told it was between us and they offered no support except to try to give me names of other installers. Leisure Depot support after the sale is lacking. I doubt if I will do business with them or recommend them.

Li
Review №16

Had just what I wanted very nice people. Answered all my questions. 🤩

Jo
Review №17

I was working on finalizing a purchase only to be told by another salesman that it would not work. Only to be emailed from the original salesman that it would work. Very confusing and frustrating to drive from Daniel Island to be jerked around. Backyard retreats in Mt Pleasant was a little more expensive but worth it for the customer service.

El
Review №18

Great experience shopping here. They really know what theyre talking about and are not pushy at all. Would shop here again. Only concern is half the staff dont wear masks even when with costumers which is disappointing.

lo
Review №19

Went back to purchase furniture covers for our patio furniture that we purchased last year for our brand new built home and received the same great service. I was greeted as soon as I entered and taken care of.Happy with our purchase and would recommend if you are looking for nice patio furniture that will last a long time...great quality for the money spent!

Ri
Review №20

Bought a Sundance spa from Leisure Depot in February. Our salesperson (Jen) provided regular updates as to its shipping status from California and promptly assisted us with arranging for its installation once it arrived to make sure it would be available for planned out-of-town guests. The Sundance Edison model is a good choice for two to four person use. There are numerous jet and flow combinations that can be combined to meet the needs of almost anyone. Would recommend this product and store to anyone in the market for a hot tub.When arranging electrical service to this spa, keep in mind that it can be run on 40, 50, or 60 amp service (220v) and that 60 amp service is required for the heater and secondary jets to function simultaneously.

Mi
Review №21

We went to Leisure Depot looking for outdoor furniture for a screened in porch. We had a great experience and our sales person Jeromy was awesome. He was knowledgeable and extremely patient. He even stayed after hours to help us.

D
Review №22

The Leisure Depot team is beyond five stars!!! We have purchased all of our porch and patio furniture from them and could not be happier with the product. The customer service we have encountered over our three year period of working with them is the best we have experienced with any store of this type. The staff is knowledgeable, friendly, take their time with you, answers ALL your questions, and guarantee your satisfaction. They are our go-to for all things outdoors- thank you, Leisure Depot!

Wi
Review №23

Great place with great people. Make sure to ask for Jeromy, he ALWAYS goes the extra mile for the customer. They’ll take care of you here.

Ra
Review №24

Anthony was great at getting our Swim Spa ordered and installed. Highly recommend you work with their recommended contractors. Josh and Jeff were exceptional at concrete and electricity! Ed Parker Rigging had to bring a 100 ton crane to lift it 120 feet over our house to the back porch. The neighborhood loved the show! Follow-up has been great and we couldnt be more pleased.

Pa
Review №25

Well where to start, the sales team was great. Service after the sale is just plain terrible. Had our pool Installed by their QUALIFIED Installer. What a joke, first the installation is still incomplete due to a warranty issue with the manufacturer, second they improperly installed the first liner, leaked like a sieve, when they came back to install the new liner, they messed up the base sand, and now the pool if full with ruts in the sand under the liner making it difficult to vaccum. Third, the installer replaced the leaking filter hoses, used the wrong sized clamps and cut the hoses which are now leaking and will need to be replaced. For a professional install team they did a very poor job. Do not recomend using Leisure Depot as their installers do a poor job and Calls to Leisure Depot you get basically told not our issue, call the installer. Also one of the install team was totally rude to my wife. Unfortunately the install team who are contractors reflect poorly on Leisure Depot, thus my poor rating. Leisure depot needs to take responsibility for its contractors.

T
Review №26

What a fantastic store! They have an amazing selection of outdoor furniture and accessories. It would be hard to leave without purchasing something! Weve bought patio furniture and pillows, all of which were great quality, super-comfortable and are lasting well (3 years later). Today we went for additional pillows and werent disappointed. Howie and Katherine couldnt have been more helpful or welcoming and made a great shopping experience even better. Im looking forward to another visit when I need more goods!

Ha
Review №27

I bought a hot tub and a radiant pool in 2016. The hot tub didnt last 2 years. I was told I had a 10 year warranty on my pool liner. Of course they no longer sell radiant pools so they sent me to another company that would not even talk to me. I called leisure back and they informed me my liner wasnt under warranty because it was a chemical issue. They decided this without even looking at it. My liner was not under warranty is what they said. That was not what they told me when I spent $40,000.00 with them. I am contacting my attorney asap! They do not warrant anything they sell. If I could give them a minus on satisfaction I would. I asked for the manager and they wouldnt let me talk to that person either. Waste of money on anything you buy from them.

Jo
Review №28

DO NOT BUY AN ABOVE GROUND POOL FROM HERE!!! My family recently purchased a pool from this less than desirable establishment a few weeks ago. At first everything was fine and once they got their money the nightmare set in. The certified installer that they had reach out to us asked me to mark where I would like the pool. I made clear markings around the exterior with not only paint but stakes and line. I was unable to stay home and supervise this process so I asked CJ (certified installer) to give me a call if he ran into any issues. We had my mother-in-law let the install team into our back yard the next morning. CJ states to her that they are going to move the pool as they cant put the pool where I had laid out and proceeds to put it where he wants it. I came home on my lunch break to see how the process is going and seeing they did not put my pool where I wanted. When questioning CJ he stated it was too close to a tree root system. I then stated that I was not worried about the tree roots and I wanted it moved to where I asked. CJ then stated that where the pool is is where its staying. His team puts the pool up and starts filling it while I was finishing my day at work. The pool never got moved causing more issues with the pump install. To not slow up the process, I set my placement issue aside and had Leisure Depots pump installer come out and install the pump. Again, Not being able to be home at the time of the install, I waited to return home to see the final project. I came home to a electrical pump mounted on a plastic sheet and said pump leaking! After seeing this I was beyond mad. The next day I called and spoke to Anna in their customer service department. I dont know how this person keeps a job. She was less than helpful with my issues stating that they are not responsible for the Sub Contractors install even though they are the company that arranged the entire process! I have asked her to email me CJs business name which I still have yet to receive. Also, she stated that she would have the owner call me which has yet to happen. Do not Accept any customer service from this company after they get paid. They are incapable of such demands. READ OTHER REVIEWS ON GOOGLE, BBB, ECT. I am not the only customer having these issues. This companies owner should be ashamed of how their team treats customers.

Ja
Review №29

Very nice place, very friendly people.

Gr
Review №30

My wife and I had a great experience recently shopping for outdoor furniture for our porch. Sales person, Howie, could not have been nicer and more patient in our search. He took the time to show us many different options throughout the store and provided a great solution when I wanted to add a fire-pit table from a different set by showing us how he could get it ordered in the darker wood comparable to the color/grain of the set we were about to purchase. Delivery was great.

Hu
Review №31

Awesome!! Howie was our salesman and I could not have asked for better. Upon walking in, he waited a few minutes for us to browse on our own before approaching us. He took the time to listen to our wants and needs regarding type of patio furniture, size, material and price range. He then showed us around the store and helped us pick out the perfect set. He took the time to go over several different options and pricing. At no time did I feel as though I was being pushed to buy something. Howie was a perfect salesman, answered all of our questions and made sure we had just what we wanted. I will be highly recommending Howie and Leisure Depot to my friends. I was a nice treat to have such wonderful customer service.

Ma
Review №32

I was looking for a fire table to surprise my husband with for his birthday. Sandy was a huge help! She showed me several different tables and explained the difference between the different kinds. Great experience, high quality product, and good prices. We absolutely love the one we decided on.

La
Review №33

This place is awesome! Went in not knowing what we wanted and left spending more than we wanted but it has been worth every penny! Luke Frost was awesome, he was super knowledgeable and not pushy at all. Every time we call they are super helpful also, I high recommend them for all outdoor needs!

Su
Review №34

Nothing like good old fashioned customer service! Luke is the best!!!! Really knows his products and worked with us to get the best possible Spa for our budget! We bought a Hot Springs spa. We had a problem with the original tub and they took it back and brought us an even better one! The entire crew and staff was extremely professional and truly cared about us. I highly recommend this company and Luke! The Hot Springs Spa is incredible! WE are enjoying this so very much! Thank you Luke and Leisure Depot! THIS IS THE ONLY PLACE TO GO! THEY DO HAVE ALL THE FUN!

Do
Review №35

Bought our 1st hot tub. The staff is very helpful and knowledgeable. We were able to complete the transaction and are waiting for the delivery of our hot tub

Ca
Review №36

FYI, we were offered 10% off then forgot at register....ask 😊

Mr
Review №37

Bought more outside furniture because we were so happy with our first purchase. Very friendly service and with a lifetime warranty, cant go wrong.

GE
Review №38

Our go to for outdoor fun! Wife bought me a hot tub for Christmas and it is amazing!

Lo
Review №39

My husband and I went to Leisure Depot for the first time today and had a wonderful experience. Larry Walker was very helpful with our purchase of the Mira Reserve 600 Lounger Jacuzzi. Awesome guy! Cant wait for the delivery! -Loralie Vause

Ga
Review №40

We wanted to get a larger pool. I called and talked to Luke in pool sales. He spent a long time on the phone educating me on the technical details of the equipment I wanted in the new pool. He was very helpful and knowledgeable. The next day my wife and I visited the store and were met by Luke. He showed us all the equipment we discussed and educated me on how it worked. We bought the pool we wanted and Luke put together a custom package to fit our requirements and time frame. He also was able to discuss the install with the install contractor and answered my specific questions about the custom install needs. We were very impress with the service, knowledge, and attention. This is our second major purchase from Leisure Depot and I highly recommend them.

St
Review №41

I visited a couple of places attempting to find out how to convert my standard Coleman pool pump to a sand filter pump. Spent almost 6 hours in time and gas trying to track down the correct part needed. The other pool establishments could not provide me with adequate answers to my question or point me in the right direction to solve my issue. I walked into Leisure Depot where everyone I spoke with was super nice. They directed me to speak with Bob in the pool section. He answers my question and provided me with the correct part needed within 2 minutes. I highly recommend Leisure Depot Ashley PHOSPHATE.

Ch
Review №42

I brought back an item that was not functioning correctly and to my surprise they replaced it without any pushback. They were pleasant from the moment I called to the replacement at the service desk. I can truly say they value their customers 100%. I have never written a review for any company but felt others should know my experience as a customer. They will have my business continously.

Da
Review №43

Dont go there at 5:30 and try to buy a $4000 pool Jenna says she wont have her warehouse people pull it for you because it takes 30 minutes. I guess they dont need our money.

Je
Review №44

Although the sales staff seems very knowledgeable when it comes to hottubs the montra here is high pressure better buy it now tactics. While dwindling stock and long shipment dates maybe the case for them there are plenty of others out there with inventory. I was able to find more than a couple locations that either had hottubs on hand or had shipments arriving within weeks and actually ended up purchasing from discounthottubcharleston who had several ready to go home that day. I suggest you do your research with sites like hottubuniversity and consumer affairs for honest information and dont let yourself be rushed into making an unnecessary decision.

Ha
Review №45

Went to this store to buy a big green egg. Luke was there too “help” us, but had a terrible attitude and did not seemed interested in selling his product. Highly recommend going to Coastal Cupboard in Mount Pleasant, much more knowledgeable and much cheaper!

Di
Review №46

We stopped in just to look and walked out with outdoor furniture purchase !Howie was so knowledgeable and helpful. The selection here is amazing.We are delighted with our purchase. Very good prices too. Stop in and ask for Howie!

Ly
Review №47

Expensive but you can get some great ideas from here.

Ch
Review №48

Awesome experience. We told Howie what we were in need of and he structured a deal that fit our needs and budget! Would definitely recommend coming in and seeing him.

La
Review №49

My wife wanted to stop and look at jacuzzis today . We went in and met Howie . Very nice guy and very knowledgeable about the product he was selling. Thank you so much Howie for helping us pick our new jacuzzi. We are going to really enjoy it . Everyone go see Howie he will help you and the sales they are having is awesome!!!!

Pa
Review №50

I love my pool from Leisure Depot. Sales people are attentive and very nice. Great installation crew. Love my Simple Salt generator because it really keeps pool clean. There are some very smart fellows that can help u with your chemicals, get a free pool water analysis and help with pool school. Great experience!

La
Review №51

I had been searching for patio furniture nonstop for a while. Comfortable, great quality and looks good. I was so frustrated. I then found Liesure Depot and Jeromy. I literally walked in and said Where have you been all my life?? Jeromy was AMAZING. He was so patient with all of my questions. He provided great advice. Everything looks AMAZING. One of the best purchases for my new home.

Na
Review №52

Jeremy Suggs is an excellent and extremely knowledgeable sales person. He did a great job and sold us an awesome grill and some patio furniture. We highly recommend Leisure Depot!

Tr
Review №53

Leisure depot has a huge selection!Their staff was very knowledgeable and professional. One of the sales representatives Mr. Frost was very friendly and went out of his way to get us the best deal possible on the items we selected! We will definitely shop there again!

Ba
Review №54

Cool place to generate some ideas forms of entertainment and recreation for your home. Prices are ok. Competitive with online?? Maybe not. Staff was great and professional. I will go back but make sure that you compare prices among retailers and sellers as they might not be the cheapest and best priced.

Ro
Review №55

We have been planning and building the perfect deck for over a year and Howie was super Knowledgeable/informative and not pushy at all. All the things I look for in a sales person. We are looking forward to having our new hot tub delivered next week :)

Ma
Review №56

I visited leisure depot to furnish the backyard of our new home. I was impressed with the wide selection of outdoor furnishings and the cleanliness of the store.Sandy Hendricks greeted me and took the time to find out what we had in mind, what our budget was, and provided a wide range of options that met what we were looking for. We ended up purchasing a sectional couch unit which has been awesome. Super high quality at a very affordable price.We liked the way Sandy treated us so much that we returned literally a few days later and purchased a hot tub which was delivered almost immediately. Sandy has a vast knowledge of the options and operation of hot tubs and she cares about her customers. she takes the time to get to know you and focus on your needs. If you are looking for someone you can trust to give you the best recommendation for your leisure vision, go see Sandy today!

st
Review №57

Jen was amazing! No pressure and full of knowledge.

Jo
Review №58

We have been purchasing form Leisure Depot for years and have had outstanding experiences. Today Howie and Mike spent time assisting us with our purchase. Highly recommend Leisure Depot

Ja
Review №59

We had never done business with Leisure Depot so we were not sure what to expect. Our sales rep, Luke Frost, was a pleasure to work with. There was no pressure to purchase a hot tub/spa...which was a pleasant change from other businesses we’ve interacted with. Luke did an outstanding job explaining how the spa worked and answered all our questions. We are very excited about our new purchase and will recommend Leisure Depot and Luke to friends and family.

Su
Review №60

The service at Leisure Depot went beyond THE BEST. Our salesman Larry was outstanding. He spent a good deal of time with us going over our many outdoor furniture options, and was very knowledgeable and patient. I would hesitate to send everyone I know to Leisure Depot, hopefully youll be lucky and Larry will be your sales person. GREAT EXPERIENCE!!!

Te
Review №61

Jeromy was so patient with me as I made the decision to purchase a pool. I could not have had better customer service. He was very informative and professional. As a first time customer, he and Sue went out of their way to provide every opportunity to make this happen for me and my family. The sales and experience of purchasing a pool was something I had only dreamed of. Thank you to both of them for being such professional, understanding and committed people.

He
Review №62

Yesterday I returned looking for a specific type table to add to my other purchases 2 years ago. Howie was able to offer a choice of solutions. Within in 30 minutes I was driving away with the perfect piece. I got a referral discount too. Thanks neighbors.

Ke
Review №63

With Luke’s help we are now the proud new owners of our first hot tub. Thank you for being honest and upfront with my husband and I.

pi
Review №64

My husband and I had a great experience e at Leisure Depot! Howie was amazing! Not only was he friendly and approachable, but he was very knowledgeable. He understood our needs and our budget. He helped us find the best deal possible! Thank you Howie for helping us make our pool buying experience easy, affordable, and stress free!!!

Ed
Review №65

People inside were very nice and answered all my questions. They also help me with my water to ensure my chemistry is correct. Will defiantly be a repeat customer.

Au
Review №66

Sandy was great!! Very professional and personable. We felt she truly cared about our needs and really found us the best pieces for our lifestyle. Not pushy what’s so ever and super knowledgeable! We bought same day furniture and will definitely be returning to her for our future needs!

Cl
Review №67

Helpful and friendly staff. Large selection of outdoor, patio, and pool supplies.

Wa
Review №68

We have been a long time customer of Leisure Depot. We are pleased with every purchase, large and small to date. Our recent trip was of equal high level of satisfaction. The knowledge, customer service and casual nature of our sales representative Howie Appelt made the trip worthwhile. We are looking forward to using our new spa and lounge chair to match our current outdoor set. We will return.

Da
Review №69

Purchased a hot tub last Sunday from Jeremy last weekend. He provided great service and very knowledgeable. I’m very excited about getting our new hot tub installed this week.My husband and I had such a great purchase experience we decided to come back this weekend to purchase some out outdoor furniture to compliment our hot tub. Howie helped us pick out the perfect outdoor fire table and chairs. Howie was very professional and knowledgeable as well. Making our purchase experience a pleasure. We will definitely be back for all our outdoor entertaining needs.

Be
Review №70

Hi I won the Big Green Egg at Leisure Depot what a blessing ❤️ thank you Leisure Depot

ch
Review №71

I believe in giving a second chance and I am glad that I did.Great service second time around and pleasant staff.So I changed my review from 1 to 5 stars

Mi
Review №72

Howie was awesome to talk with and very helpful.. We took delivery of our first tub ever and upon delivery had issues with lights, then couple days later losing water and took pictures and videos under tub, tech came out tighten some things up then speakers went out.. Well being brand new this was all unfortunate issues and we were completely unhappy with it.. But leisure depot staff came through with their customer service.. Went back into store and picked out a different brand as I did not want to repeat the issue again. They picked it up and took it back on return which is technically against their exchange/return policy. Since getting new one we had zero problems and was a smooth delivery and setup.. This is what I expected taking delivery of the first tub. We have had the tub hooked up and functioning for 5 weeks now and has been great.. Since they do stick to their word about making things right they get an A+ in customer satisfaction.. Anna was helpful as well with new tub questions and concerns and assisted with them as best as she could which was great!! Victor, the gm was easy to work with as well with this hot tub switch out and very understanding as wellSide note--- buy a green egg you wont regret it! bought one of those couple of weeks ago and cant stop smoking food on it.. Back yard setup is coming along..

Je
Review №73

Howie was great. He helped us find exactly what we wanted. Friendly and professional and knows the products. Thank you Leisure Depot for hiring such awesome staff! We will be recommending your store.

Te
Review №74

Jeromy Suggs was awesome in getting back to me quickly when I asked for pricing on items via the website. His service in the showroom was awesome as well - when we showed up he was very prepared in showing us the items we inquired about and answering all our questions about the products. We love our new chaise!

Ri
Review №75

Had exactly what I wanted, on sale.Thanks, Sandi for taking care of us on a very busy day!

Wi
Review №76

Great staff, we love these guys

Ch
Review №77

We greatly appreciate the wonderful, patient service from Howie today! He walked us through so many options, details, pricing, etc... We settled on the comfy Amish set and could not be happier! So many great things to choose from. Highly recommend stopping in!! See you all again soon. THANK YOU!

Ve
Review №78

I was very impressed with our salesman, he was very knowledgeable and answered all of our questions. I cant wait to start enjoying our new hot tub.

ri
Review №79

This place is top notch! My wife Carolyn and I wanted some new furniture for our screen porch so we decided to stop by. We spent some (hassle free) time looking at product outside prior to entering the building. That is when we met Howie Appelt. He was extremely knowledgeable about every furniture set that we looked at. After selecting a particular love seat, 2 chair with a table set, Howie informed us that the set did include the cushions and the 2 throw pillows. Wow! game changer! However, Carolyn was not enthralled with the throw pillows so Howie told her to pick ANY 2 from the floor that she wanted! Really? Who does that? He was determined to close the deal and did so by cutting a few more bucks off of the price. He came close to selling us a hot tub too!

Ca
Review №80

Howie did a great job helping us purchase new furniture and a Big Green Egg for our deck. Were very happy with our purchases so far.

Sc
Review №81

They always have what I need to keep my pool perfectly balanced. They are also very knowledgeable about the products they sell.

Ma
Review №82

Leisure Depot is my one stop place for my pool and outdoor furniture needs! They have quality products at reasonable prices, they are able to work within your budget. There are so many variations of options and they will help you put a plan in action without being harassing salesmen. Larry Walker was the best! He was very knowledgeable, polite, and professional. I will return to my one stop shop because of Mr. Walkers personal care! Thank you Leisure Depot!

Ke
Review №83

My husband and I came to Leisure Depot today and let me be honest I really didn’t want to do anything but look. And I’m in sales so I’m not always an easy sale, but after coming in today and speaking to Luke he put my mind at ease. We actually took advantage of the sale they have going on and he made us feel comfortable that we were making the right decision. He also made sure we choose the pool that best fits our family and for that We are very appreciative. If you are thinking about investing in a pool I encourage you to visit Leisure Depot and go and see Luke!

St
Review №84

What a pleasure to have had Luke Frost assist me with my sunroom furniture purchase today. Luke was very informative and I was very impressed with the variety of furniture Leisure Depot has to offer. I would definitely recommend Leisure Depot for any of your outdoor needs.

Di
Review №85

I love coming here. I can usually find everything I need. Everyone is very knowledgeable. I love standing and staring at the Big Green Egg and dream of owning one some day. This is the place to go for all of your yard fun.

Li
Review №86

New review - 5 stars once again! 😁Thank you so much to Howie for your patience, professionalism and all your help in ordering the perfect outdoor furniture for our home. We even got this set delivered within a week! The rest is in production and we’re so excited to see how it’s going to look when it gets here. If anyone is looking for quality outdoor furniture, see Howie at Leisure Depot. You will absolutely be happy you did! Thank you again!😁. Linda and Peter Cassidy 6/7/20Last years review 5 starsWe had an idea of something we might like but not sure. We worked with Sandy and she was able to help us find exactly what we were looking for without knowing what we wanted. She was patient, courteous, and extremely helpful. Thank you Sandy and we are looking forward to our delivery. We would recommend Sandy to anyone who chooses to shop at Leisure Depot.

Al
Review №87

If I could give 0 stars I would. None of the employees seemed to want to help us the first day we arrived. Then a sales person made a very inappropriate joke as we were purchasing our pool. We were mislead by the same salesman that someone would come out for free to install our hard plumbing on the M series pool, later to find out that we were charged for it. We asked for all of the plumbing parts so that we can install it ourselves and Stacy said we could be refunded. We went back to the store for the parts and refund but Anna tried to give us store credit instead of a refund until I told her that I had been refunded previously. After we receive our refund we will NEVER give this company our money again. I advise no one else too either.

Ba
Review №88

Luke was a great customers service rep.He listened to all our requests and delivered a great package which we absolutely love! Thank you to Luke for quick service and a great experience!

Ri
Review №89

Howie and Katherine were amazing to work with. They were patient and kind, I highly recommend working with them. The store has great furniture but the staff makes the shopping experience the best!

Je
Review №90

Howie and the folks down at leisure depot are amazing! The traded my old hot tub for a brand new one and also gave me a good deal on some patio furniture. Delivery was timely and done well also.

Mo
Review №91

My husband and I had an awesome experience! Howie helped us find exactly what we were looking for. The customer service was excellent, Howie went above and beyond for us. He’s very precise and super friendly. The guys at the warehouse were amazing and extremely helpful as well.

Br
Review №92

Cannot thank Luke Frost at Leisure Depot enough! He got me a great deal and since he lives nearby even dropped some of the stuff off at my house personally. If youre looking to upgrade your backyard scene and want great service at an affordable price find Luke!

Sh
Review №93

Friendly staff and great sales. I was looking for a replacement pool and found one here at half the price I had from another place. Luke was patient and answered all my emails before I made my decision.

Ro
Review №94

Sales people have very little knowledge of preventive/primary maintenance their product

ro
Review №95

If I could give them negative stars I would. None of the furniture I bought could be put together. None of the predrilled holes lined up. I had to drive the furniture back to Charleston from Columbia and exchange it.I also bought 2 sets of Adirondack chairs with the tables and was told the tables “just slide right on”.No instructions no predrilled holes.I am so displeased with their products. I wish I had never gone into their store.

La
Review №96

I have a family of 6 and we finally made the decision to get our first hot tub. All our research lead us to Leisure Depot. We were very happy with our decision. Luke was our sales rep. and he walked us through the process and educated us on all pros and cons. We bought a Hot Springs and hope to be in it SOON!! Great experience and I would recommend Luke if you are interested in a Hot Tub

Ca
Review №97

Im not going to lie I was a little sceptical about coming in here due to the price. BUT within minutes of stepping in the store Jeremy greeted us as if we were old friends. He was super knowledgeable with the products, wasnt the typical pushy salesmen but respected as customers and easy to work with. We came in here to pick out patio furniture since we just moved into our new home this past October. After looking at places like Lowes, Big Lots and At Home Goods, we were discouraged we wouldnt find anything until we looked up different places that sold the patio furniture so we thought wed give it a try. Long story short we left Leisure Depot with furniture to fill our patio and in our price range!!! Not only did we find one that would fit a small space patio but at a price that beat out the three stores I mentioned before!!! We were so excited we were able stay in budget by going during their end of year sale during the Christmas season. It was like a Christmas present to us! On top of that since we are a military family they hooked us up with three free pillows!! I found that quite nice of them doing that for us when they didnt have to. Thank you Leisure Depot for helping us find exactly what we needed!! And thank you Jeremy for being an awesome salesmen!!

ju
Review №98

This is our third big purchase from leisure depot. I highly recommend Howie Appelt. He was very helpful and answered all questions we had.

Ch
Review №99

Larry Walker was very helpful in helping me with the purchase of my new hot tub. I purchased my above ground pool from Leisure Depot several years ago and have always received friendly, knowledgeable and excellent service when purchasing supplies. On this visit I inquired about hot tubs and Larry was very informative regarding the tubs that were available to fit my needs. It was a pleasure to do business with him.

Je
Review №100

We went to Leisure Depot to see about getting a hot tub. We met Luke Frost there who was incredibly nice and helpful. We recommend him very highly. In fact, we liked the service we received there so much we got the hot tub and a pool! Thank you Luke and Leisure Depot!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:8250 Dorchester Rd, North Charleston, SC 29418, United States
  • Site:http://myleisuredepot.com/
  • Phone:+1 843-285-6732
Categories
  • Grill store
  • Outdoor furniture store
  • Hot tub store
  • Swimming pool contractor
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:12–5PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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