I will agree that the Vitamin Shoppe has a great variety but as a novice, it would have been great to be greeted. Granted one sales woman was with customers but after ringing them up neither asked if I needed help or said goodbye. It wasnt until after getting to my car and Googling what I needed, did I realize they had had it on the shelf but refused to spend my money with them! Wont have to worry about me coming back!

The female thats working in the store today did a awesome job answering all my questions about the different vitamins and supplements what they can do for the body and different things I will definitely go back and shop there again that employee was an outstanding employee

Only place for us to get the newest top brands and supplements not found in most other stores. I will admit that some of the items supplements vitamins are gimmicky and may not last, and may only be on the shelf for a few months and arent always proven to work but there are lots of high qualiry products here only found online in alot of cases you just need to know how to weed through the junk and quality. All in all most of what the Vitamin Shoppe will carry is decent stuff though I try to stop here once every 1-2 weeks on the way home from work.

Very informative staff and a great selection. There’s always a great sale going on and items on clearance.

Very happy with my experience. I came in after work for a few things, and found the staff quite knowledgeable and helpful. Not crowded so easy to socially distance. Good experience!

One of my favorite if not my favorite place to visit for my supplements, black seed oil, Goli gummies and my wheatgrass. I only wish the still carried the greens and shrooms. It was favorite for my smoothies at home.

The staff was friendly and helped me find exactly what I was looking for

Best Vitamin store in Charleston! They have all your vitamins you are looking for plus lots more! Highly recommended!

Excellent customer service, always helpful and knowledgeable. I feel safe in the shop as anytime I have there during the Pandemic, everyone had on masks, they clean the counter after each customer & social distance. Only place I shop during “Stay In Place.” I AM 71 years old & I use their vitamins & skin care.

The guy who helped me was a pro ! Soooo helpful and knowledgeable . will Deffently travel to come back .

Friendly staff. Always clean. Many products to choose from.

I bring my mom from James island to shop. BRANDON Always goes Above and Beyond! He’s Very Knowledgeable and Kind . Not Many places have this type of Customer Service Anymore!!! KUDOS

Friendly, genuinely knowledgeable regarding nutritional needs with suggestions, not just here try this....This place is my go to.

Great supplement selection, good prices, and friendly staff

Store hours online stated the store closes at 7:00 pm. I arrived at 6:04 pm and the doors were locked and the clerk inside was shaking her head no and making the cut throat sign. Store should be open at stated hours. You missed out on a $100 + sale because I really needed to stock up on vitamins.

Ive been going to the store for many years but I feel I have to mention a particular employee named Brandon that has gone above and beyond when it comes to knowledgeability of the product and outstanding performance measures that I consider to be exemplary in all facets of customer service. Thank you for all your help my friend and I will continue to recommend this particular store. John Bouley

Super helpful and a great way place to shop. Offered an alternative to buying a large size of the Whey protein.

Very nice employee. She ask me what I was looking for and she brought me to show me. Very nice. I was happy with my visit.

The Vitamin Shoppe on Ashley Phosphate Road in North Charleston is an excellent place for all things vitamins and supplements. When I want to get everything I want in one place for a really good value this a great one stop to make. The staff here is very knowledgeable and helpful at making sure that you find everything you need.

Ample selection of quality Vitamins, Supplement and other organic healthy necessities. Also efficient, knowledgeable and helpful service.Certainly do recommend!

Browsed and did some online research on products for around 20 minutes (which I was fine with, I didnt ask for help). A knowledgeable customer service associate came over and offered assistance. Now I understand how a simple statement of what Im looking for can turn into a complex exchange, but what I didnt expect was to be nearly scolded by this guy ... passion about what you know is one thing, but talking over me and taking deep breaths like youre annoyed?! Check yourself on how you share what you know. He never asked the right questions like *what do I already take?*, *what hasnt worked for me?* I got a bunch of statistics along with a couple of his certifications in the form of a disrespectful rant that was loud enough for every other customer to have heard. I would say he needed to use his inside voice AND possibly take a couple of RELAXATION herbs. I cant call it a RUDE exchange because it was only him coming across that way. I will be sure that he does NOT attempt to help me again! The lady that checked me out knew he was out of line. All I really wanted to do was get out of the store. Remember dude, the knowledge you have can be found online from replicable sources that dont require me to interact with your overly amped up and below the bar customer service. I hope this can be helpful so you can correct yourself and really be calm in your future interactions.

Brandon helped me to find the right protein powder and supplements I need for the gym. He’s extremely knowledgeable and I had a very enjoyable. I will definitely be back! Thanks again Brandon!

The staff there are wonderful, friendly and very helpful. They were able to set us up with delivery after we moved, keep up the great work we love you all

Really cool experience. I really didnt need much assistance. However, the spirit excellent customer service was in the atmosphere. There were no hard sales tactics. Just that good salad customer service that let you know theyre there when you need them.

The girl who worked the counter on Friday, June 12 around 10:30, was GREAT, very helpful! Great personality! We need more people in the world like her.

Walked in & there was no acknowledgement of me entering store. Proceeded to get the vitamins, supplements, & soap I came for & proceeded to the register to checkout. Waited for over 5 minutes & still no one came to register. Finally, someone said they would be with me in a few minutes more which my time was already exhausted. I told them that I could not wait anymore, left what I was wanting to purchase on the counter, & left. I shop in Vitamin Shoppe stores in Lexington, SC, (2) stores in Columbia, SC, & Mt Pleasant, SC, I have never been treated in such a manner. I will not be back to the Ashley Phosphate store again.

I also wanted to address the negative reviews on this store. @Tommy Guess please call or go into the store and speak with Brandon about your bad experience. Im sure he would love to make it right for you. If its the same person who I encountered the 1st time then I understand but they wont be able to address the issue unless you tell them directly. Hope this helps and I know that the current team they have Brandon Lawing, Stephanie and Arielle are amazing!!!Sorry another update because I did not realize there were 2 Brandons. The Brandon I am referring to is Brandon Lawing. He is awesome!! Keep up the great work guys yall truly rock!!!Update to my previous review. I got the 2 ladies names today. Stephanie and Arielle are above and beyond awesome!!! I really appreciate yall!!I love this location. I shop there every week for my Celsius Energy Drinks and I love the new flavor Peach Vibes. They were out and they told me to come back the next day after their delivery. I couldnt make it the next day but when I did go in 3 days later, they had 2 4 packs up front waiting for me!!! I didnt even ask them to hold them, they just knew I would be in looking for them!! Brandon helped me and is an absolute gem!! He is always so nice and ready to help. I feel horrible that i cannot remember the 2 girls names that help me on a regular basis because they are amazing but I will get their names as well and update this review. Thank you guys for being so awesome!! Great customer service is far and few between in todays day and age but its always a pleasure going there!!!

Always clean, staffed with knowledgeable people. Great experience everytime

Nice and polite sales associates, very helpful. They have all kinds of vitamins

Went to the Vitamin Shoppe in North Charleston looking for a specific supplement for my husband. The sales people were extremely helpful and they did not have what we needed but they ordered it for us online. Very nice clean big store wood shop there again.

No customer service at all! I walked in the door and waited to be help. No one came and no one else was in the store. I asked for an item and the cashier told me I dont know. If you dont like your job, stay home👎

Amazingplace, I walked in looking for something anything to help me pass a kidney stone and right away they new where to look and what I needed. great service thank you so much Ariclle and Joshua

I love the online price matches and uses of the coupons email. They staff is very knowledgeable and friendly, but will not help when its time to checkout. Checkout for two items can take up to 15 mins.

Both women that worked there were incredibly helpful and polite. A year or two ago there were some narcissistic lunk heads and they finally cleared them out. I am impressed and will go there more often now because of them.

Great supply and variety. Also store brand of essential oils is superb.

Pretty much everything you need to get for your wellness journey will be here. A little pricey if you are used to going to Walmart, but they have much more to get too. Prices are roughly the same as online

EXCELLENT QUALITY.KNOWLEDGEABLE STAFF.

Great selection. Very knowledgeable and wonderful people working there.

Customer service the worst in the world bad and very slow 🐌 the guy that works there doesnt belong there should be fired for disappointing customersPick up order was WO217300368034309100

Great selection!

Very helpful, they know exactly what to offer you for each persons unique lifestyles!

Muscle-Bro Associate didnt really acknowledge us when we came in, didnt offer services/ask any questions. He just spent the entire transaction talking across the store about what handguns to buy. Then he did the same thing with a 2nd customer.The store had a great selection and variety but customer service is non existent. Really went downhill since a few years ago. Guess GNC is around the corner.

The staff is extremely friendly. However they did not have a product on the self I came into get. I asked when it would be in and was told it could be in the shipment they just received, boxes lined the walls and to check back in 4 days or it could be 2 weeks. Come on, there must be way to look up what was in the last shipment so I dont have to guess. This place needs more staff.

I was pleased with this Vitamin Shoppe.I stopped in while passing through North Charleston, in need of some supplements Id run out of on the road -- and I got them! Whats more, the employee who waited on me was friendly, talkative, and professional; likewise, the store was clean, and easy to navigate. I had zero problems there, and if ever again in the area, Id gladly return.My thanks goes out to everyone associated with this business. I am grateful for, and have benefited from, your work and service.

Always keeps my favorite energy drinks in stock & at a fair price

They almost always have what I am looking for. Service is usually great.

Thank goodness for the new manager named Brandon very knowledgeable and the store is looking better than it has in awhile but at times they do need more associate in the store to deal with all the customers sometimes have to wait on the poor 2 working to get freed up

They have really good natural stuff for detoxing.

Getting really tired of the employees here. I can’t ever come here and buy my stuff in peace. The employee working the register on 6/3/18 at 11:30am, literally argued with me at the register about the brand of Vitamins I wanted to buy. Every time I come here this employee is harassing people. Basically called me stupid for buying a brand that was only one dollar more than the body tech vitamins. I had to say Im good like 5 times before he would finally ring me up. I guess Ill just buy my stuff online if I cant shop in peace.

The staff is very friendly, helpful, and knowledgeable in recommending products based on what youre looking for.However: this store does NOT adhere to the Vitamin Shoppe return policy clearly stated on the back of the receipt. The receipt clearly says, verbatim, word-for-word, If you dont happen to have your receipt handy, simply return any opened or unopened product to receive a merchandise credit for the current product value. The signs at the registers echo that message, that with no receipt, a merchandise credit/exchange will be done.Based on that, I threw my receipt away after opening the product, since I thought I wouldnt need it -- wrong! Went in to do an exchange, they gave me a very hard time for not having the receipt and not being a reward card member (which would track the purchase dates). I was told that in the future, I MUST have a receipt.So, their liberal return policy PRINTED ON THE BACK OF THE RECEIPT is a COMPLETE LIE.

Nice place a lot vitamin and mineral shake good place go for supply.

This location has very poor selection of essential oils, and lacking a lot of general items youd expect to find in Vitamin Shoppe. Recommendation? Fire manager, hire someone with management experience.

2-8-17: Great place to go for supplements and healthy foods. Some prices are higher than their internet site but will mark down if you bring it to their attention. Theres also coupons they will send you through email and website that makes shopping here a good deal. They give a quarterly gift certificate based on your spending $100 or more. This place has replaced GNC as my go-to place due to location and variety.

Good selection. Occasional find in the clearance bin. Member program can save you $5 once in awhile.

When are the other day looking for natural remedies for a toothache and they had everything I needed. And more

Very nice shop and the sales people are very knowledgeable about all of products.....

Always good information about what you need,also if it doesnt work for you they refund

Did not like a fat ugly very bad tattoos everywhere and horrible piercing so rude and dumb just turned her back and hid in a office instead of helping customer. Just horrible. Manger very fat and huge cold sore. Oh god. Should be good appearance at least and good manners and knowledge. Disgusted

Great place to get oil that you need for your body

Good service and prices that seem to be normal for the industry. Customer Service was pretty good

Amazing store has everything I am looking for

I was helped as soon as I walked in the store. And everything I had one my list, they had. Associate 040944 was very helpful!

I stop at Vitamin Shoppes all over SC on my travels and Charleston location is the only one that never seem to have samples of new products( Preworkouts etc...) on display for customers to try.... I know that location get them because we ship to that location.... Is the worker keeping them for themselves ???... or only sharing with friends and family or certain customers??? Districts and Corporate level take look into that

Didnt have everything I needed and a little pricey but the employees are very friendly.

They have a wonderful selection and the people that work here are very helpful.

Ill stick with gnc. When i come through the door at gnc im welcomed .when i ask for help i get great customer service, not just pointed in the general direction of what i might be looking for. When i check out ar gnc i feel like they are glad i chose to shop with them,and not like they could care less that i ever came into thier store. Bye, bye, vitamin shop, yeah, im sticking with gnc. Patricia Martin

Great store for your healthy choices or needs always running sales and the people working here are always helpful

Very knowledgeable staff, that always have the answers I need. The prices are much more affordable than GNC.

Good u o my vitamin thers

It is ok i didnt find exactly what i was looking for but it came close.

Knowledgeable! Thanks for you help!

They are gettin better, still working one whats popular with the customers

Great!!

Friendly and knowledgeable customer service, great selection, reasonable prices.

Used to shop here all the time, absolutely love this store and the company.

Great staff are helpful! If there is something you regularly need they can sign you up for a plan to have it delievered for cheaper than it is at the store automatically every few months.

Knowledgeable and professional. Good customer service and selection.

This place has just about anything you need and cheaper prices than GNC. The customer service is pretty good too.

Because their friendly an pretty much have everything you need,wish i had a closer location.

They have some good vitamins & probiotics.

Friendly staff, great prices, just wish they had a few extra things (BPI ISO & Perfect Bars).

After having tried twice in one week to purchase Especially for Men vitamins, pay online, and then pick them up at the store I found found out that after the payment, on both occasions, that the vitamins were not in the store and would have to shipped .If had wanted something shipped I would have initated that to begin with . I waited the first time for 4 hours before calling your help desk and finding out that the vitamins would have to be shipped plus I have had to go through the inconvenience of two charges that will eventually be refunded to my account . I honestly liked ( past tense) your vitamins and the store people have always been heloful but I wont be buying anything from the Vitamin Shoppe online again .

Helpful employees, good selection of supplements and a very clean store.

Excellent convenient location and their prices are reasonable

Very helpful staff ! Fast service!

Great supplement store. No uneducated sales people trying to push expensive crap like GNC.

Great customer service. A little hard to get out of depending on what direction youre going.

Has all your health care needs Naturally !!

They understand customer service, it was very nice to have someone so helpful.

Great product and great deals on vitamins and supplements.

I like it, staff is helpful, but store sells woo/snake oil bullshit too

We know The Vitamin Shoppe since 1997 year at Charleston.

Very helpful staff here. Fair product selection.

I wouldnt go any place else to buy my vitamin supplements, etc..they have everything you need.

Love the customer service and the prices!!

Great variety of items for nutritional supplements and herbs!

Great service and very nolagabal clean and friendly

Excelent

Very helpful staff know their products

Always helpful and friendly customer service.