I can, and will recommend to my fellow building contractors, that they can indeed rent equipment from United. But, they must be aware that the manager at the Ladson branch has a problem renting to contractors of color. After 2 extremely bad rentals from him, 1 with defective parts, and another that was completely undersized from what I reserved. I will only rent from the folks at the Charleston and North Charleston branches. I spend a lot of good green money with them, and will not tolerate racial bias of any type.

Salesman, service and logistics always works very hard to always fulfill our needs.Listed: Benjamin Burris, Chris Smith & Savannah Frohling

The equipment was delivered fully charged, fully functional, and I had no issues with the lift while using it.

The level of customer service was outstanding! Which is hard to find these days. We Were in need of a boom lift badly and they made it happen. The same day I called, it was delivered to my job site!

Timely delivery and UR worked with us on the pick-up.

It was very good, I love this place

Had a wonderful response to a hydraulic issue on the jobsite. QUICK turn around !!! Everyone there at the shop gave me (us) great service.Excellent communication(s) from the from desk (Katie Maines)

Called to inquire about a truck rental and the abilities of their trucks, mainly 5th wheel towing and the lady went into a conversation about bumper hitches. I stated I’m looking for 5th wheel capabilities and her response was I don’t know what that is. My question would be then why are you answering the phone.

Jarrod Sumner - quick response and reasonable rates.

Always very helpful!

Associate was helpful, knowledgeable, and professional.

The lift was delivered on time, I asked them to pick it up by 5 and they were there on time. I could not be there when it was delivered, but the driver called and sent a picture of where it was parked. Very professional company.

Can’t say enough good things about how United bailed me out of a situation. Very impressed with their flexibility.

Good people, good service

Excellent customer service would definitely use again.

Great customer service

Easy to setup for the lift

Website terrible had to call store

Great place to go., friendly people.

Fits most of your equipment needs front desk is amazing!

Friendly staff and very helpful

Good rentals

Fast and gentle attention