Every time I call Saulisbury Business Machines I am greeted by a friendly voice who seems genuinely interested in helping me. I get a call from a tech within a few hours at the latest if its an issue someone call walk me through, otherwise a tech is on his way and has us back up and running in no time. I HIGHLY recommend them for all your copier/printer needs!!! Exceptional service! Today I just had to share because its an EVERY CALL experience! Special thanks to Stephanie (friendly voice) and James (tech who called and got my issue handled in mere moments) today!
James the technician is AMAZING! He is quick to respond and always works to find us economical solutions. Our new printer has made our jobs easier and the print quality is unbelievable. Thank you!
Today we had the privilege of two techs, Steve and Michael, installing our new copier here at Duncan United Methodist Church. They were very cordial, intelligent and so helpful in installing our new copier. They could answer our questions and this made it so easy for this transition. You are very fortunate to have employees such as Steve and Michael.
I highly recommend Saulisbury Business Machines! We placed a service call and two servicemen, Brian and James, came out to assist us. They were both very knowledgeable and professional. They resolved our issue and took the time to answer all our questions and even gave us tutorials on our copier. Saulisbury has a wonderful and friendly staff. A pleasure to do business with!
We love our kyocera copier. It has all the features we were looking for including double sided copying, scanning and fax capabilities. This vendor provides excellent customer service. In particular, I would like to commend Steve for his assistance with installation and training. You really know your stuff! Thank You.
We had a copier installed in our office and Justin Harvey and James Williams were very professional. It was installed quickly and we love it. Thanks so much!
These guys are top-notch. The new copier installation went really smooth and they even made sure folder scanning and scan to email worked perfectly before leaving.They also trained all of our users to make sure they knew how all the features worked.Would highly recommend! A+++++
Ive been dealing with Saulisbury for the past 4 or 5 years as my office has leased RICOH/Lanier machines from them. They have the BEST customer service. Its not often that we have maintenance issues with any of our machines, but anytime we contact them for service or supplies, they are always prompt, professional, and friendly. Sally (Service Coordinator) and Clyde (Service Tech) are who Ive had contact with more recently, along with a delivery gentleman; unfortunately, I did not get his name. I work for county government, so our department doesnt always have say in the vendors used, but I hope to continue using their services for many years to come!
Pro Eats LLC:What to Say? Simply they are Pretty Awesome.I have used their services two times now an the quality of their services and product is greatly appreciated. With their help, they keep my business functioning smoothly and looking its best in the public eye. Thank you for your work and efficiency.
Just had these copiers installed in our main office and business center. Great copiers, affordable pricing, and excellent customer service. Steve and Nathan did a wonderful job!
Just wanted to take a few minutes and Thank a few exceptional employees of your company.Tiffany, James and Steve present a positive and customer service based work ethic that I appreciate very much!
Our Law Firm switched from Carolina office to Saulisbury 18 months ago. We left CO because we were not getting quality, consistent service. Upon our first of three interviews I explained the complexity of our needs in detail and how integral IT and printers are to our business. I explained that my ultimate goal was to build a team of vendors for long term. We have opened 3 offices with them on our team and replaced our Xeroxs with the Kyoceras. They are absolutely amazing at responding to service calls. They understand that we cant be down any length of time and make us a priority. Steve and Peter are very down to earth, professional and work well with each of the personalities in our 7 offices. I highly recommend working with them. They welcome your honesty and will tell you if they cant do something up front so there is no misunderstandings and you are on the same page. Great working relationship
We just purchased a piece of office equipment from Saulisbury. They are truly a pleasure to work with. The staff is very professional and their product knowledge is top notch. Great company!!
Steve and Jack were fantastic!!! They made the transition from our old machine to the new one a breeze! We highly recommend them!!! Thanks from Goose Creek Heating and Air!
I called Saulisbury to see if they could service our offices Fujitsu scanner after an employee broke the pick arm recently. I left a message for their service manager and he called me back that day. Unfortunately, they dont service that particular brand, but he was very nice- he even said he had tried to check around to see if anyone else in town could do it. I appreciated his thoroughness in trying to help us, even when it was clear we wouldnt be spending any money with him. He was very kind and I would recommend them in the future.
Wonderful customer service! Always professional and very prompt. Highly recommend Saulisbury!
This company is amazing! They replaced a clunker of a copy machine in a very high-volume office with a Kyocera TASKalfa 8002i that can really handle the job! This new machine is my best friend!! It does exactly what I want it to do when I want it to do it and does not break down, does not jam, or does not cut off in the middle of a job!Oh, and their customer service is out of this world!! When you do make a service call, they take it seriously and make things happen quickly!!Thank you so much Saulisbury for making my life easier!
Amazing level of service and support. Their team has helped us to create a more efficient workflow, saving us time and money! Thank you Saulisbury
Great service and affordable prices. Highly recommended company.
Custom service provided by James today was exceptional, very friendly and efficient in his work!
I am so happy with the customer service and excellent knowledge of the technicians, especially Steve. I have dealt with a few companies who provided copy/print services, and Saulisbury exceeds them all. With some companies, once the machine is on your site, you are kind of left to figure things out and/or deal with horrible customer service when something goes wrong, however this is not the case with Saulisbury. As the office admin, they made sure that I had everything I needed from day one, continues to call and check on us frequently and if we have an issue with figuring out something, they will walk you through it step by step or make a visit. Today Steve came to my rescue! I was having trouble trying to figure out the proper setting to print a booklet and he not only showed me how to do it, he typed out instructions for me (with screenshot pics) so that I will have it for future reference. My advice to anyone looking for a business solution for copy/printing needs, save yourself the trouble and just go with Saulisbury.
Thank you Saulisbury for having Mr. Phillips to work wonders for the printer at Charity Missionary Baptist Church. He is gifted and efficient.Thanks again for making everything work faster and better.
Everyone at Saulisbury provided the best in customer support for our Canon printers. Highly recommended business!
Excellent customer service experience at our downtown office - Thank you Nathan!
Excellent level of customer service and care. Highly recommend!
Great Business! Serving the Carolinas for half a century!