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AutoZone Auto Parts
5080 Bayshore Rd, North Fort Myers, FL 33917, United States
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AutoZone Auto Parts
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Le
Review №1

I entered the store and was immediately greeted by Anthony R. I told him what I needed for my vehicle, he looked them up and found items quickly. HE THEN OFFERED to install the lights for me. He performed his job with courtesy, professionalism and efficiency. Thank you Anthony R. For helping me feel safer on the road!

Ba
Review №2

Eric was exceptionally helpful and friendly today when I purchased a new battery and brake pads. He took out the old and put in the new quickly and without delay, giving maintenance tips as her worked. He encouraged me to get the better battery with free replacement.

Ti
Review №3

Had to change out my rearview although simple the staff was amazing. They were very helpful and even had the tools I needed to install the rear. Im happy I visited this store and will make this my main store. I was helped by a gentlemen named Vincent and he was so nice and professional.God bless this store and the staff.

Ma
Review №4

Anthony is a great employee who is very knowledgeable and helpful. Great experience every time I go in

Ma
Review №5

Vicent and his wife rose are the best at what they do thank you guys for everything!

Ju
Review №6

Eric the store manager was very helpful when my husband sent me in to get car parts to repair my vehicle. He helped get the correct parts and told me we had a loyalty reward to apply to the purchase. Very knowledgeable and friendly!!

Ma
Review №7

I am not sure what happened, but the team in this store this morning we all over it. Great job. Helping people and getting us out the door in a timely manner.👍👍👍

Ca
Review №8

Everyone was very helpful and Anthony R. was exceptional!Thank you Auto Zone

Va
Review №9

Eric who is the manager was super friendly and helpful. I feel he went above and beyond to help me out in a stressful situation. I highly recommend going here. Not only was eric helpful but his staff is great also. Good job guys. Keep up the great work.

Wi
Review №10

Just Great Info, every time I visit this place.......

Je
Review №11

I am mobility challenged at the moment, but our car needed windshield wipers. I told my wife to trust the judgment of the staff to pick replacements.Next thing I know, out comes the manager with a great set of mid-priced wipers, and he installed all three quickly, and with a smile and great good humor.The wipers are PERFECT - I could not be happier about the purchase and the service.I will ALWAYS get parts and auto supplies from this store - and YOU SHOULD, too.

Ke
Review №12

I have been using this Autozone for 20 plus years. The staff here has always gone above and beyond to help me. They are extremely knowledgeable and friendly.

EC
Review №13

Love this Autozone. I needed a part that they didnt have in stock and they were able to have it shipped overnight, and didnt charge me an arm and a leg. Theyve always been very helpful and go above and beyond with their customer service. I would recommend this Auto Zone over all other auto parts stores in the area.

Ga
Review №14

It’s sad to say that I’ve been using this autozone for many years. Granted just like any business it’ll be hit or miss. But this recent experience was the last time I’ll ever do business with them.. Vince the “manager” is extremely condescending an unprofessional. Due to certain events taking place in a friend of mines life when trying to warranty a part he would not goner it even after I explained the situation. Accused me of trying to warranty a part for a vehicle that wasn’t mine witch I had explained the owner did not have a vehicle to pick up said part. Yes I’m aware of the I.d policy. flat out lied to the owner of the vehicle after I had to buy the part that was under warranty he told her he told me I could pick it up if I brought her in witch never once was said…. Why wouldn’t I do that if he were to actually say that. Very unprofessional. I very much hope to hear from autzone to further go into detail of the situation.

In
Review №15

Vincent was extremely helpful and helped me get the best value out of my purchase. Very cordial and professional.

sa
Review №16

Im in the zone

Ri
Review №17

Lil bit of a wait but it was abnormally busyEmployees are help ful and knowledgeable

Ju
Review №18

Third time in the store, always best advicery, specially today! thank you!

jm
Review №19

This is one of the best experiences I’ve ever had at any retail store. Definitely the best at any auto parts store. The assistant manager Eric S was extremely helpful and impressively knowledgeable about what we needed help with. He answered all our questions and then some. He made sure we had what we needed to solve our problem and took the time to explain everything to us. I wish all businesses had someone like him. I went in very stressed and left feeling confident and comforted by his information. I will be going out of my way to visit this Auto-zone if I have any other auto issues. Highly recommend this place! A+++

Do
Review №20

Felix definitely helped me with my wiper blade problem.. I definitely recommend a good service

AD
Review №21

Met Seth. He was able to answer a lot of questions and gave me a lot of assistance. I thank God for that young man. If I am right next to another auto parts store I will drive away just to go back to this store specifically. I highly recommend talking to either Dane or Seth.

Mi
Review №22

I have not had this kind of great customer service at any place in a very long time. When I walked in, everyone at the counter was busy, but as soon as I asked for a little help with my windshield wipers, Vincent immediately stepped up and gave me options and even installed my wipers. I left with a great sense of satisfaction and a desire to let all my friends and community know what a wonderful store this is. Thank you again Vincent for all your help

Ti
Review №23

Joe R. & Matt H. helped us out in 10 minutes. My family and I went to 2 other AutoZones regarding an issue with our battery. The first one was going to swap it but they didn’t have it in stock. They called another store they had it and we were told they could do the swap. HOWEVER, the manager at the second location said it was against policy. And only charged it. We had the battery in our car for less than an hour before it died again. We went to this AutoZone and they confirmed it was a bad battery(like I said all day) and swapped it out and even changed it for us. I highly recommend this AutoZone and will travel to north fort Myers from Lehigh for all my auto needs.These two deserves a raise. Kudos to y’all !!

Ci
Review №24

I had the great fortune to be a customer today and given the most professional service that was so above the call of duty. Shayne B saw me struggling with the correct weight oil and whether or not it was synthetic and made sure that my safety would be assured. He is every mothers favorite son. His pure intention was to help to the best of his abilities. And he had mother that.taught him to be that insightful and kind. Please thank him from Miss Cindy. I wish a hug to the mother that instilled such attention to detail.Merry Christmas,Cindy Conley

La
Review №25

Very helpful all employees five stars

la
Review №26

The staff was wonderful from the moment I entered the store. They tested my battery and they discovered it was bad. They replaced it and made the experience one I won’t soon forget. The manager at this location is awesome too as well as his staff. Thanks again

Kr
Review №27

Amazing customer service! Eric took time out of his busy day to help us find the right products! Truly a stand-up guy! He made us feel like we were family! Definitely recommend this AutoZone location!!! Will be our go to from now on!!!

Ja
Review №28

Dane is awesome! Extremely helpful and knowledgeable in every aspect of truck repairs. We appreciate his willingness to help!

Ma
Review №29

Manager Vince was awesome!!! We were in a pinch and he went above and beyond to help us. I frequently go to Auto Zone and he the team that he has is also great. Thank you Vince and Auto Zone!!Maryann

Al
Review №30

Eric is the best, I did not think this level of customer service exists anymore, really went above and beyond. This is my favorite parts store! These guys really know their cars and always have good solutions for me. A+ Side note Duralast have really good suspension components.

Je
Review №31

These guys totally Rock,,, A special thanks to Vincent as well as Dean Always On Point, Always On Time, Always No Worries when dealing with the both of them...Thank you both for always making it a great experience whenever I visit your store...

Ev
Review №32

They always try to sell you something you dont wantI guess its their job and today I was just irratedThey really are a great bunch been going there for years

Ke
Review №33

Ive been to this store twice this week. The same employee waited on me both times..I believe his name was Lee .I could be wrong ( He was their Mechanic) He was so helpful and very professional. I needed help with wipers and Headlight bulbs for my Jeep .. He installed wipers and the bulbs for me and wouldnt except a tip.. Its so nice to know there is a place that is willing to help a woman .. And not turn her away .. Five Stars AutoZone...and Lee .

To
Review №34

Had a great experience here today. The staff were very helpful and answered my questions regarding brakes for my daughters car. Abinoel went out of his way to provided some much appreciated assistance by helping me locate and replace my car remote battery. Well done!

Ro
Review №35

5 stars to Stacy...she is very knowledgeable and extremely professional. Ive been hunting a simple timing chain and gears that turned out to be not so simple...after 3 fails with on-line shopping I finally went to the store. It took a few minutes...like 60 but in the end Stacy found the part I needed.... kudos to Stacy and a job well done...

ti
Review №36

Great service, greeted me as soon as I walked in store

Ca
Review №37

See my other post. This place is great. Devin was very helpful along with the Manager of the store. Thank you Auto Zone!!

Ch
Review №38

I went in with a list from my husband tonight. Eric and Devin were very helpful and very patient with me. Definitely going to make this my go to auto parts store from now on.The Twins

br
Review №39

They are poor staff slow at everything one gentlemen didnt even know if a radiator har a limited life time warranty the all do duhh

ya
Review №40

Excellent customer service. Staff is friendly and helpful. I always recommend this store.

ge
Review №41

Eric is an amazing employee and fantastic to work with. Im from out state and he took excellent care of me and what I needed. Thank you!

Ra
Review №42

The best Autozone experience ever!!I walked in and assistance was given to me right away. Carlos and Vince were amazing!Cant thank you guys enough. I will come back again!

Vi
Review №43

Vincent, which is the store manager, always great you a smile and always ready to help you anyway possible

Ty
Review №44

Eric S. was great! I was in and out in no time. He was very generous and helpful. Looking forward to future business. Thanks Eric.

De
Review №45

Shopped at this store since it opened, excellent crew

Ti
Review №46

Stacy is so amazing and really knows her stuff! She really helped me find what I needed and helped me make sure something I was buying fit properly!

Fl
Review №47

Very helpful staff, in and out service. Good stuff

An
Review №48

Just old-school customer service well-stocked store always clean

Dr
Review №49

Best auto parts store in north fort Myers !!!

Da
Review №50

Very satisfying with the quality of parts from this store. Staff is very friendly and knowledgeable.

Da
Review №51

The staff was very helpful and helped me figure out the correct after market part for my vehicle

Je
Review №52

Vincent and Carlos are amazing! The store was clean and they were very polite and helpful! Make sure to donate, share the love this Christmas Season.

St
Review №53

Fair priced good quality products

Sa
Review №54

Very friendly fast service good prices

Mi
Review №55

This store is great. All personals were very helpful. Especially Shayne, he made recommendations that had me fixed in no time. This is the store to go to. Vince the store manager is doing a great job.

BR
Review №56

Place is amazingly ran by a great store manager. Not always happy with parts but due to the amazing customer service by the manager that is always involved I chose to always go here.

Mi
Review №57

Nice staff. The lines are long sometimes. I think they could be a bit more efficient and quicker.

Do
Review №58

The staff here are very knowledgeable and helpful. Normally I can do what I set out to do. And although my project seemed simple I was not familiar with its details and he grasped that from my questions and took the time to assist me

#
Review №59

Place always has rude customer service people who just want to down talk you and are very argumentative. My question is why?

Ar
Review №60

DEVIN did a great job great people skill .

Di
Review №61

The people are so helpful and friendly. The only auto place I use.

Ki
Review №62

Thank you Eric and Seth!! Really appreciate your excellent service!Above and beyond!!!!

cr
Review №63

Good knowledgeable staff. Its my go to parts store

Jo
Review №64

Great Manager. Excellent Employees, Super Helpful. Fast.My Favorite!!!John O Holmes

Jo
Review №65

HUGE THANKYOU to Shayne B! He came out in the rain and found our wiper problem and fixed it for us! Thank you so much for your time and your help! You are awesome!!! Auto Zone in N. Ft. Myers is #1! Thanks again

Ni
Review №66

Great customer service! Very patient with me always !!!!

Pa
Review №67

Shayne to the rescue!! From my phone call to complete curbside assistance he made alllll my worries and concern vanish! He was so professional, helpful, friendly, calming, extremely knowledgeable, educational, and accommodating. I now have knowledge I did not prior to my visit that will assist me in keeping my truck running best it can. As a single mom on a budget with her father in heaven, his help was so very appreciated and worth so much! Thank you AutoZone North Fort Myers for being there for the community!!

Ma
Review №68

The only AutoZone that Ill step foot in.. Dane in commercial is great and knowledgeable. The rest of the crew are good as well .

Da
Review №69

Dane and Team 1237 did a great job of assessing my car issue. They went out of their way to provide a jump (unfortunately this confirmed their assessment of a starter issue). In addition, they waited for a tow truck so I could get my little guy home for a nap. Great job!

Da
Review №70

They where great inside with parts I needed ty

Me
Review №71

This place gets 5 stars just for the man (whose name I didnt catch). Its been raining all day here and just changed my battery for me in the rain. They have pretty decent price. But I dont go there for the prices, I go for the quality of service they offer.

Cy
Review №72

Played like he was to busy to pit in tail lite, I would of purchased bulb elsewhere

Br
Review №73

Both Shayne and Diane are great employees they both go above and beyond to make sure you have the parts you need to get your vehicle running properly hands down the best auto zone in town

De
Review №74

Best service and helpful crew. Highly recommended!

Da
Review №75

Picked up a fuel filter today, for my lawnmower.

Ho
Review №76

Thank you Vince for your wonderful assistance on a early Saturday Morningyour help with my battery sure made my day. The entire staff was so pleasant and the gentlemen who took out my old and put in the new one was quick and clean. Thank you again ! Violet

Da
Review №77

This is the worst place I have EVER stopped. Ordered 3 mirrors wrong for my car then Stacey F decides I cant get refunded because she cant find the part that never left the store. Absolutely horrible. They deserve a negative star.

Ka
Review №78

Shayne was awesome and got right on to helping. Got my battery changed and was out the door. Customer service was above and beyond.

Ra
Review №79

New Battery Installed Quickly. Great Customer Service.

MA
Review №80

Full service parts store.

Ti
Review №81

This place was absolutely horrible. They refused to replace a part that had the warranty. showed them the invoice and because the original part was from Orlando they told me to drive a disabled car to Orlando to replace it with the warranty. Then when I said well just sell me the new fan assembly they said it was out of stock and I proceeded to show them it showed in stock online... I left went to another location and got the replacement with the warranty... absolutely ridiculous care and service. Would not recommend!

Sa
Review №82

Very clean store and helpful staff

li
Review №83

Stacy helped me troubleshoot my check engine light. Very friendly and helpful! I have gone here to buy parts for many years and they are great to do business with. Thanks.

Ca
Review №84

Stopped in this morning looking for a fuel cover spring for my Toyota. Vinnie went out of his way to be helpful!! Very pleasant service - should I need anything else for my car, this will be my first stop

Au
Review №85

Vince was awesome educated me with everything I need on my tune up and knew exactly where everything was.

Ma
Review №86

I like auto zone! 2nd time I have replaced battery using them. Purchase and install with no hassle! Staff friendly and speedy.

Ma
Review №87

Great experience! Vince went way out of his way to help me! Auto Zone is very fortunate to have such a hands on knowledgeable ManagerAnd a good person!

Gr
Review №88

Great store

Mi
Review №89

Great people

Jo
Review №90

Great selection... Helpful staff... It was busy and there was a small wait... Prices are fair... If you cant find it here... Ask them... They were able to get something I needed that was not available in stock... I needed a special color... I came back a couple days later to retrieve the product. Then I needed another item that had a specific voltage and they called me when it was in stock... Helpful staff at this AutoZone... 😉

Li
Review №91

Joe,Shawn and myself went to Auto Zone this morning for battery issues, and STACY was very helpful and very friendly, THANK YOU FOR ALL OF YOUR HELP.. AUTO ZONE ROCKS

Ca
Review №92

Needed a replacement battery that i purchased at another location a year ago and they noticed that this was the wrong battery for this vehicle. They got me the correct one. Great catch. Thanks

Lo
Review №93

Awesome so helpful and very sweet

El
Review №94

Shane B was a tremendous help today!! Excellent know-how and great customer service! Quick part diagnosis and was back on the road confidently in no time!!! You made my day!!!

Ra
Review №95

Excellent good people

Ni
Review №96

Vince, the store manager, was very helpful and knowledgeable. Thank you for your wonderful service. I will definitely be going back to this autozone!

Ta
Review №97

Stacy was super helpful with providing testing to my car battery and giving me a recommendation for a local mechanic.

Wi
Review №98

Wrong parts 3 tiimes

Sh
Review №99

Fred was very helpful, verifying the correct part and making sure that we got what we needed for the Jeep.

Mi
Review №100

Went in with my wifes Fiat for brake light. Vince did not hesitate to help me. This is the place to go in N Ft Myers for auto parts.

Information
37 Photos
100 Comments
4.4 Rating
  • Address:5080 Bayshore Rd, North Fort Myers, FL 33917, United States
  • Site:https://autozone.com/locations/fl/north-fort-myers/5080-bayshore-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1237&y_source=1_MjQ2ODc4Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 239-567-0294
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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