First I’d like to say that overall my experience with everyone involved with this company has been pleasant. My experience with Crystal Clear Water Purification started with me buying a part I needed. I spoke to Amanda and she helped save me money by buying the part only and I could pick it up. Luck would have it after I replaced the part I was having another issue that I couldn’t figure out the issue. My next call I spoke to Samantha, and she pleasantly helped get a technician out to me ASAP to make a repair on my well. Turns out when the technician Dallas showed up he diagnosed the issue and it wasn’t as costly as I expect. They were quick and informative. I’d highly recommend this team. Thanks again everyone!

To be honest, I have not always had the best experience with Crystal Clear Water over the years. Several issues had arisen over the years, but all were eventually remedied. However, Shawn B. and his partner did an amazing job installing our new well pump. He has won me back as a customer who was considering changing companies. They were polite, prompt, professional, and efficient. In only a few hours, after hours, I went from no water to a brand new pump. We didnt have to wait even one day. I am now a happy customer.

We have been customers of Crystal Clear for many years now and any time we have any issues with our system, they have been great. We had been out of water for a few days (kept going on and off) and while we remedied the system the best we could (we knew we had a bad switch), we realized after doing so that our pump was also out. We contacted Crystal Clear on a Saturday and within a few hours Shawn was out and going to work. He was awesome (and had help from another gentleman that I didnt get the name of). They are quick and reliable & I really do feel they care about the customer.

I cannot even begin to explain how bad this company is. Both times they have been out to my house, they have broken something else and cost me more money. They show up when I said I wouldnt be home and over charge me $200.I do not believe for a second any of these reviews are real. Im positive they are all from employees and friendsThey are the worst company I have ever had the displeasure of doing business with. STAY CLEAR of them. They are liars and thieves!Yea I called but no one ever calls back!!

Shawn is absolutely hands down the best technician at Crystal Clear. We have been customers for many years and yes all their techs are very good but Shawn always goes out of his way to do a great job and educate the customer on how water systems work. He has a calm demeanor and is an excellent problem solver. Keep up the great work Shawn!

Technician Shawn B. Was an excellent tech new his job well was quick and very informative.Shawn explain everything in detail to me.Shawn was also very courteous, thanks Shawn good job.

Do not install a water system without giving Crystal Clear Water a shot. Speak with Dave. He will work with you to make it affordable. Technicians are long term employees, therefore, experienced and knowledgeable. Matt was not only professional and very courteous during the installation, but he also answered all of my questions. Lyndsey, came over to do the first maintenance. She and Brad Wood made sure everything was working okay. They took the extra step, provided an accommodation to ensure my complete satisfaction.The bottom line is……. This company is head and shoulders above the rest. They truly want to help their neighbors, their community and especially you, get good water quality. They take pride in their company, and really appreciate your business. They also give back and step up when needed in the community.One last note for neatness and appearance; the only one in the business that provides that cute little cabinet that houses and protects most of the equipment.

I had a technician here in a couple hours after calling for service. Eddie B. did a great job of diagnosing the problem on my whole house r/o system and then proceeded to repair the problem. He explained everything that needed attention and gave me prices; was very efficient and very nice. He went above and beyond in the customer satisfaction department! Would recommend to friends.

Called Crystal Clear Water for low water pressure problem. Dave Cannestra came out and found that my screens on my faucets were dirty. He was very knowledgeable and explained my system to me. He did not try to sell me anything I didnt need. We now have great water pressure. Will definitely use their service again!

I’m my time of desperation to make sure I had water to my home back the end of July, Crystal Clear sent a team of guys to figure out what was wrong with my well system. It wasn’t great news they shared that day, as I was informed I needed a new well and water treatment system. They were up front and honest with pricing and timing of when the new everything would be done. Their well digging contractor Irrigation Plus was booked out till 2nd week of October. That’s a long time with limited use use of water. I lost complete use of water to my house on Sunday 8-29 and the water gods were on my side because on Monday Irrigation Plus had arrived to dig my new well. Crystal Clears team showed Thursday 9-2 and Friday 9-3 to complete the install of my new water system. The techs showed me how my new system works and all the new gadgets that come with it. I plan to use Crystal Clear for my monthly salt system treatment. I’m truly great full for all the contractors involved in getting water back to my home. I would also like to give a big thank you to Lindsey in their office, who was super helpful the day I called looking for help.

I called the company and they came out and gave me the information I was looking for. They were very fast and competitively priced. The technician that came out to do the work was excellent.I highly recommend this service

Joe was very professional and knowledgeable about my water system and took the time to explain everything to me and my family (new home owners who haven’t had to ever deal with having well water). I am very pleased with the service so far.

Highly recommend techs did great work clean and efficient install.

Getting a new well water treatment system was by far the best home improvement we have done. Had I known what a difference it made we would have done it much sooner. Crystal Clear Water made it very easy and fast for us. The sales rep educated us and gave us the pros and cons of our options so that we could make an informed decision. And they were able to get it installed two days later. They hauled away our old system and did a very clean install on the new one. I definitely recommend using Crystal Clear Water and if youre not sure if you need a system or not, give them a call, you wont regret it.

Employees are always courteous and knowledgeable. We are always notified when someone is on their way and when they arrive.

Edward Burchetta is one of the best technicians at crystal clear water. Hes very attentive, pays attention to detail. Recommend to anyone who needs a expert problem solver. Honest, reliable, friendly. I would give him five stars any day of the week. And twice on Sunday! 24/7 service. Above and beyond performance.

Crystal Clear Water Purification installed a water purification system in our home.They were very responsive and did a great job with the installation. I highly recommend this service.

Technician Richard D was very helpful in explaining everything to me so I could explain it to my husband; he let me video it so I could play it back. He is also very personable.

EDDIE came out on a Sunday to assess the pressure on my well pump. He explained the problem and presented several repair options. He put us on the schedule & within 2 days, he came back & did the repairs. I was very comfortable & confident in his knowledge of the products and services he was providing. I would rate more than 5 stars if I could!! I highly recommend Crystal Clear Water Systems as long as Eddie is the tech!!

Dallas was my service technician. He took the time to go through the steps with me. I feel that he was very thorough and answered all my questions. It was a pleasure doing business with Clear water and Dallas.Thank you

My service tech Radames was very professional, polite, and knowledgeable. He took the time to explain how the system works. Thank you Betty

Dave came out for a consultation and estimate. He was highly knowledgeable on everything well-system and water related. He was very friendly, taking the time to explain everything and answer lots of questions. We were originally with another company, but were having problems with them not showing for services, on top of having issues with consistent smelly water. We called Crystal Clear and they were here the next day. Dave even found things that the other company was doing wrong. He worked with us to come up with the best plan of action, and needless to say, theyre coming back next week to fix the problem and begin maintenance. Thanks, Dave!

Why should I not give a 5 stars to you guys. We are the best in SW Florida, I don’t know if they have another company after you guys. Love the service guys, Melissa is a great manager. I hope she got promoted on this company because she is doing a great job in this company. Shannon is a great technician and polite. We guys have a great team

Softener had suddenly stopped working and I called Crystal Clear to check the machine and do a full-clean of the entire system. Was given tons of options by Dave (the famous tech) to not only customize the fix/replacement of the broken softener components, but also for future upgrades. Everything was explained well regarding all areas of water treatment from start to finish. With all of this - I was able to get my current system back in order, and choose a service schedule that worked for me and my water usage as well.

Chuck Davis and Dakota Frederick did a great job to repair and please a long time customer. Problems was constant air in lines and poor pressure . This took sometime but great customer service this time.Doug Barnett

I made my first contact via email and was followed up promptly by experienced technician who came to my house immediately . He understood what I needed, and was able to fulfill my needs while patiently explaining how everything worked to this city boy. There was no pressure on me to purchase the system and I was treated most kindly. The next day the system was installed replacing my old one in approximately one hour.The whole team, from beginning to end, were professional and friendly. I have no hesitation in recommending Crystal Clear Water to my friends.

Dallas Hicks was our water technician. Dallas was extremely knowledgeable, friendly and fixed our well system issue in no time. Much appreciated!

Eddie the technician was phenomenal. Did a great job and explained everything very detailed. Took the time to answer questions and investigated my concerns about water smelling.

Truly the worst company I have ever had to deal with, on 4 separate occasions my monthly maintance has not been completed and when called to ask why that is I have gotten the run around of staff shortage, new software system, trying their best to get to everyone but cant always accomplish that. I had my system for almost 6 months and it took a water pipe coming disconnected from my system causing there to be no water in my home and having to have a tech come out to be informed my UV light was never installed and my air bubbler was never plugged in or hooked up either. When addressing concerns about my maintenance not being done they said they would extend my maintenance plan to accommodate the months missed and then the next month didnt show up to service my system again. When contacting the office you just get a run around or no call backs. There has been 0 resolutions to any issues I have had with the company and if I had known they would be this terrible to work with I wouldve never used them.

I’m so thankful that this company was recommended to us!!! They were here so quickly to assess the issue and had it fixed that day. Other companies wanted to charge us double the price. Matt did a great job. Explained everything wrong and how he was going to fix it with such detail! I will never use another company again - only Crystal Clear from here on!

Sunday morning around 7:30 we had no water and a houseful of company visiting. Called Crystal Clear who does our monthly service. They were here within half an hour and within 2 hours we were back to normal after he replaced our pump and explained everything to us. Price was reasonable especially considering it was a Sunday. Technician was polite and efficient and friendly. Thank you Crystal Clear water as always

The office personal was great to work with. Great price for the work that was performed. I got several bids and they beat the competition by $125 with no hard up-sale on unnecessary add-ons. The tech Mike T. was very knowledgeable in water systems and he presented himself very professionally. His work was very neat and most importantly he left NO MESS when complete. Over all, very satisfied.

Needed to move our RO system. Matt was the technician who did the move. Great experience looks great and was done pretty quick. Matt is great. Friendly, professional and caring.Big Thank You!!

Excellent Service for weekend emergency call. We woke up Sunday morning with no water and 5 visitors in town. We called and the emergency service line sent a rep right away. Eddie did a great job giving us a short term fix and options to for repairs. Thanks!

I was very impressed with Eddie & his work ethics. He explained everything to my satisfaction. I would appreciate having him as my service technician.Thank you for the good service Eddie provided.

The young man that came was nice, friendly & professional. He explain to my husband what he was going to do & showed him the cracked part which he replaced. We will call again Crystal Clear Water again no doubt!

Crystal Clear has been amazing for us! We needed a new hot water heater and they were able to install it for us at almost half the price!Super, efficient, on-time company!

Bought a system with them and was told I would have two years free maintenance. They never came to fill my salt tank or to service the system. When I called them, they couldnt find where the maintenance contract was set-up. They stated they would start the two years from April 2021 when they finally first came out to service and add salt. I have not seen them service or add salt since and now the alarm on my system has been going off for two days. I have called and left a voicemail and sent e-mails. Still waiting for a response :(

Whole house RO was making water and filling holding tank, but we had no water in the house. Technicians David and Dakota were dispatched within 30 minutes of my call. They quickly assessed the problem and replaced several switches damaged by ants. They could have just cleaned the switch contacts, but chose to replace the entire switches. What really impressed me was the quality of the wire connections they made for the repairs. Prior techs from Crystal Clear did shoddy work at best. David and Dakota are truly this company’s biggest assets

Dave had us sold at safe water for my kids to drink, it became just a matter of dollars and research. No other company we had give us estimates were as thorough and accurate and PERSONABLE as Dave with Crystal Clear. That was the main determining factor. Eddie and Matt came out today and got my water super quick. Very professional and answered every question I had. I cant wait for that first glass of clean water to come out of my faucet. Thank you Crystal Clear today is a great day.

Joe was very knowledgeable on my water system which I know nothing about . Thanks for the fast service.

Very thorough, explain everything in terms I understood. Also offer options for solving the problems. Prices reasonable.

I went with Crystal Clear because my daughter and son in law recommended them. Im glad I went with them. Andrew, who came out and assessed the situation was easy to talk to and Richard was the BA technician that did an awesome job getting us set up!!! He really takes pride in his work.Update: Shawn was very knowledgeable and helpful. Crystal Clear is on point with customer statisfaction!Update: Crystal Clear is a great company. They are so easy to work with and do whatever they can to make sure their customers are happy!

The whole experience was actually quite pleasant and low pressure. We felt very comfortable with our decision and felt the pricing was fair. They were even able to do the install the same day! The only reason why I give 4 stars is because the install time kept getting pushed back and wasnt completed until 10pm, but the fact that they stuck it out and installed our system so late in the day is amazing! Thank you guys so much! Definitely will recommend.

Love this company!Great install on my whole home osmosis systemWhat a difference the new system makesMy laundry smells Great, no foul orderThank YouCrystal Clear

I was very happy with with the job Mike did at our house. Mike was very informative and answered all my questions .My wife was thrilled that the smell was removed from our water.

Very reliable and friendly. Great looking setup for house RO system and have a few different options to choose from. Hard working, and even worked in the rain to get the job done in a fast time. Would definitely recommend!

Very professional, answered all my questions. Shared his assessment of what needed to be done, steps to be taken to complete the repairs.Very deserving of the 5-star review.

Very helpful, quick to respond, recognizing my dire emergency. Having tracking was so good because of my health issue would give me enough time to be ready. I trust Crystal Clear, if for any reason they are in error they are quick to correct and do right by their customers.

The serviceman is very helpful and pleasant. However, he spent a lot of time trying to sell a whole new unite which I cannot afford at the time. Good Service.

We have been using Crystal Clear Water as our go to for our Well water service needs as well as filling our water jugs with their Alkaline water in their office. Each and every encounter with them has been professional and yet laid back. We never have felt any pressure of over selling from Crystal Clear Water. We recently registered for their giveaway of a Whole House RO system.. AND WE WON!!! Yes!!---They really do give away what they say.. Now, we have clear, no rotten egg smelling (no sulphur smell) healthy, drinkable water coming out of every faucet in our home! We can use our ice and water in our fridge for the first time! Give Crystal Clear Water a call if youre having issue with your well or city water.. yes, they can help you enjoy a glass of city water too, by getting rid of that strong Chlorine type smell and more. Our family is genuinely excited and thankful for our Crystal Clear Water in our home and the Crystal Clear Water Company family .NOTE: Yes, We won the Whole House RO System, but this review is of my own accord. They have been a true professional company to work with for the past 4 years. We have had other companies try to help with our well water before we tried Crystal Clear Water. Notice I said TRY!Give Crystal Clear Water a call... You have nothing to lose, only gain, with help for your water issues and needs.

It was a great experience the staff was super to work with one could not ask for anything more than what this company does to help people people have been super would not think of using anybody else but Crystal water many many thanks it was greatly appreciated keep up the good work

Eddie B was very professional and helpful, I’m very happy with his work and attitude.

I was immediately notified who was coming and sent a vehicle tracker so I would know when to expect him. The crew was courteous, efficient, and took the time to explain what they found and how they would fix it. I couldnt ask for better service!

I had an outdated system on my double wide trailer, & some smelly water. So I gave Crystal Clear Water a call & they had someone come out the very next day. They were very knowledgeable & explained my issues & discussed newer systems in my price range. As soon as I picked out what I wanted Crystal Clear took photos & ordered my new system right away & scheduled my new system the next day. The process of installing the new system took just under 4 hours for the one gentleman because I also had him move it closer to my electric system to hide the wires better. Lastly Im excited to finally have a much better system now & I highly recommend crystal clear water & will only use them. Thanks again Crystal Clear Water 😊

Radomes was awesome!! He identified a challenge that I was unaware of and quickly resolved it! He definitely deserves 5 stars!!

Dallas did an awesome job clearing out all the smells and explaining everything I needed clarification on. Would recommend them to anyone for their well and water needs.

Awesome FAST service. Even though they were loaded with calls and I hadnt ever used their service they came right out as I had no water in my house.The tech, Dallas, was courteous knowledgeable and was able to repair the problem promptly.We will surely be using Crystal Clear for any and all water related issues in the future.Jim TurturaCape Coral

Joe explained each step of the work he performed in detail. Joe was extremely professional and I will not hesitate to recommend Crystal Clear and Joe to my family and friends. 100% satisfied

Dakota did a great job even in the pouring rain. I appreciate the dedication to get us back up and running.

Great technician and fixed my leak and included inspection for almost nothing! $150! Thank you, come again.

My tech joe was great he explained everything to me plain and clear, answering all my questions, very professional but down to earth thx u

I had a great experience with Crystal Clear Water company. Richard the technician was great and knowledgeable.

I would like to say that Jessica in the service department was very nice and helpful with my problem.The technician was very helpful and explained everything to myself and my husband also a very nice person.I would recommend Chrystal clear waterThank you very much

Wow!!!!! What a group of professionals. First, Dave was so professional, knowledgeable, courteous and compassionate. He explained every detail of all his systems, why this product is way above any of the competitors and how it can save me money in the long run. This is not the cheapest RO system, but if you really do your homework you will find long term it is the most economical. We had spent way over 5k on a competitors system and 4 years later it was completely useless with NO support from the other company, so we decided with a Lifetime Warranty, Crystal Clear was...... Clearly the obvious choice. Install day, Matthew and Eddie showed up on time, in uniform and ready to work. 3 1/2 hours later and Im enjoying the best water Ive ever tasted. Great job guys!! One major point to consider is power and water usage. Our old system never shut off, I estimate $60 a month in power usage alone, the pumps ran all day and most of the night. When Matt and Eddie filled our tank, it was full in a little over an hour, 4 gallons a minute!!!!! Amazing, Dave you have a wonderful crew and an equally amazing product, thank you so much. I will update my review on power usage and keep you updated.

Very informitive people know there product well, would recomend to anyone clean water is the best water

My pump to my well went out. I called Crystal Clear and they sent Richard. It was with in the same our. They were fast and prompt for my emergency. I am very satisfied with their service.

Joe Lara was the Service technician that came to my house, Joe was very knowledgeable and professional in his work. He explained everything very well so I could understand.

Shawn is our favorite technician and makes sure we’re all taken care of. We appreciate his friendliness and consistency in service.

Mike was knowledgeable and friendly. My new well equipment was installed quickly and is working good.

Installation of reverse osmosis filters in kitchen and bathroom was clean and quick. I now have confidence in the water I use for drinking, cooking, brushing my teeth and washing my face.

So I called Crystal Clear this morning with intentions of getting the same run around I have had in the last few days with other competitors. I was able to speak to Andrew who I must say was extremely knowledgeable and helped me truly understand my issue and the most cost effective way to solve it. After all was said and done and with a price I could not walk away from Crystal Clear now has a forever customer. You wont regret having this company in your corner to get you through whatever your water situation may be. Thanks for all you guys did for me today, words will never describe the weight you took off my shoulders!!!!Update 4.13.21So unfortunately and unexpectedly my well pump decided to quit working today. Crystal Clear came to my rescue and did an amazing job yet again. Shawn was extremely knowledgeable and made me feel like I was in good hands even though I had a million questions. I said this is my last review and Ill say it again. This is the company you want in your corner for whatever your water needs are. By far the best company in Lee County for this Industry!!!!

Outstanding service both techs and office staff. Highly recommend ClearWater.

Did a great job replacing well pump! On Time and professional.

I always contact Crystal Clear water Purification first for my mortgage loan clients when needing a well water qualify test. They are fast and communicate along the way.

Radames was very knowledgeable and kind. Showed us that our whole home RO system is working properly and gave some tips on things to look out for in the future to help maintain it. Was a very pleasant experience and would recommend his services to anyone

I would highly recommend Crystal Clear Water Purification to anyone who needs well equipment service. Everyone was professional and knowledgeable. They sent me at text including a picture of who my technician would be and when he would arrive. Shawn arrived and found the problem within minutes. He then gave me an estimate for everything which I felt was a fair price. Shawn then completed the work in a professional and timely manner.

Richard showed up on time and worked to resolve issue with manager. New hot water heater on order and will be replaced at no charge. Great serviceNew hot water installed ASAP as promised! Stayed in touch the entire time with updates. Matthew and Richard were a good team!

Highly recommend! Dave quickly reached out to me and had a tech out within an hour. The tech had my water up and running within 15 mins! Thank you!

Dave sold me immediately! Then the next morning the guys arrived to install the system & let me say, they totally rocked it out!!! After install was complete they were very thorough & patient with me while explaining the working process in detail. I was in manufacturing for 42 years which one can imagine a lot of experiences & opportunities through the years,,,,this one ranks as high as any I’ve ever been involved in. If you don’t call Crystal clear to solve your water issues, your missing it.......

Very pleasant experience and great tasting water and when you shower it doesn’t make you feel slippery

Very solid experience from first contact, through sales and finally installation. I have a well for irrigation with iron staining issues and they made remediation painless with a system that requires almost zero user intervention. I should mention that they were very fast. From bid to installation took only 4 days.

Always friendly and very through, professional, worth the call. They will be honest and get your water right.

I want to thank crystal clear water purification they did a fantastic job and if Im able to Im going to try and get them more customers they are a great company did a very very professional job everybody was extremely nice and very professional thanks again for a great water purification system.

Recently, we had an installation of a well system at our home. The entire process was overwhelmingly comfortable once the Crystal Clear technicians took over. Mike and Richard are excellent at what they do. They took the time to ensure that our questions -as silly as they may have been- were answered. They were extremely meticulous in word and deed. They ensured that all our concerns (physical and intellectual) were alleviated. We entered the process completely ignorant and exited with a wealth of practical and simplified information.At no point did we feel as mere customers, but rather part of the process. We never felt like we were in their way, nor did we feel that they were in our way while they worked. They are hard-working and dedicated. They addressed us politely and professionally. As a result of this experience, Crystal Clear Water have earned themselves customers for the long haul.

Amazing customer service, attention to detail, very professional and punctual. I would recommend this company to anyone.

Very happy with Crystal Clear Water. My technician “Matt” was very professional and extremely knowledgeable. These guys have the experience and equipment to get the job done, big or small. If you’re looking for a company to service your water Issues, I would definitely recommend Crystal Clear.Thanks again Crystal Clear!!!

Very informative. Let me know exactly what was going on with my system . Easy fix . Explained everything in detail. Very friendly. All around great guy

Great work, friendly guys. Only complain is no show (heavy rain, understand that) but no call either.

THe office people were very nice. THe field personnel were friendly, knowledgable and efficient. I am very pleased with the new system and all the people at Crystal Clear. I recommend them to everyone!!!

I would rate this a 4.5 if it was possible. If was a great experience, from the initial inspection of my system, to scheduling the install of my whole home RO system, to the finished installation all in 1 day. Great price for the system. The only negative I have to say is neither the inspector or installer mentioned that in order to keep the warranty going on the equipment, you have to sign up for their monthly $79 service plan. Not a big deal, just would have liked to know that from the start.

Crystal clear came out to re-level our water system the work came out very well unfortunately i had to leave a 4 star as a piece of the craftsman housing was damaged when it was re-assembled other than that amazing workUPDATE: Shane from crystal clear came out and repaired the housing and ran the wires where they needed to go everything is in and complete Looking great.

They did a good job organized and clean even had a damaged tap and I asked him if I could fix it and he very kindly told me that if he was recommended it has good prices and good financing I recommend it.

Living in the NW Cape Ive had my share of Issues with WELL WATER! So my neighbor suggested I use Crystal Clear Water Purification Inc. to Look over my System. This Morning Before i had my 1st CUP of Coffee they were at my HOME checking, adjusting and Fixing my System while explaining the whats and ifs that they were doing,..... These GUYS are Professionals DAVE was GREAT and took care of the issues we had quickly and NEW what he was doing. I recommend Crystal Clear Water Purification Inc. to ALL my Friends and Family. My Wife before leaving to work said to me the water smells so much better NOWOne Happy Customer Otis Delgado

Richard, the tech that installed our twin-tanks salt free whole house system, did an excellent job !He was courteous, polite, professional, informative, and helpful.Richard took the extra steps to ask for our opinions and approvals during each step of the process. We are happy.👍 Thumbs Up for Richard 👍

Dakota Frederick took pictures for the first time since I have been getting service. He did a very thorough job of cleaning my system. I would give him 6 stars if they had them. Very impressed by this young man. Thank you!

Great service used these guys for many years, really great. Helped out many times.

The guys from crystal clear water Were very professional and fast.

Excellent work installing our new Sulfur filter for our automatic pool refill. Rich did an outstanding job - everything was done professionally and in no time.

Thank you so much Crystal Clear Water you guys and all your crew are the best no wonder why we are your customers for 10 years. God bless you all.James and Martha