user
Barnes & Noble
Crossing, 470 Universal Dr N, North Haven, CT 06473, United States
Appearance
Barnes & Noble
Comments
Be
Review №1

I love this place. And having Starbucks inside it makes it a better place to be. Overall I enjoy the relaxed atmosphere when I go there. Plus they have a great selection of books to buy.

je
Review №2

Havent been there for years but was pleasantly surprised and really thought the course was in really nice shape. Need some work on their sand traps and the only other thing is there some of their tea boxes are not level. But all in all a very great experience enjoyed it.

Ro
Review №3

Really liked the manga even got new releases but I wish that there were more manga such as mangas that dont have an anime adaptation

Le
Review №4

Never mind Disney THIS is the happiest place on earth! Awesome store with friendly helpful staff!

Da
Review №5

The starbucks/cafe at barns and nobles is really good, the staff is always friendly and they always have some sort of sale going on. As seen in the picture they have plenty of food options but falls a bit more on the expensive side since it is still a starbucks.!!THEY TAKE APPLE PAY!! There’s a little section with tables where you can sit down and eat. I would not recommend buying books at barnes and noble since they are more on the expensive side and can easily be found for half the price or more online, they also don’t price match which is a downside. Staff is still friendly and they are also very clean!

Lu
Review №6

I have been going to this store for 3 years now, it has always been a very nice experience for me. The store is very clean even pre-covid and they always have new books every other week or so. I also like that they have a starbucks inside plus an area where you can sit to drink coffee and read your books. The staff is also very nice and helpful.

Re
Review №7

Small bookstore feel for being a chain. Staff is always willing to help finding specific books or with recommendations. Quiet lowkey feel. Nice young adult and cook book selection.

Ma
Review №8

Love Barnes & Noble Book Store! Associates are great with helping find the book(s) you are looking for.

Ni
Review №9

Helpful staff, not pushy, Starbucks in-store, phenomenal selection and quiet, cozy atmosphere.

Do
Review №10

Yes! Book lovers unite! THIS place is for all ages. During my visit, it was a busy Saturday. So many browsing, clerks assisting customers, and others making their purchases.I got so elated reading the childrens books! I noticed a lot of the classics, like Dr. Suess books, along with new selections with so many creative stories and unique illustrations. This is definitely a place to spend a few hours whether by yourself, with friends, or with family members. There is something for all ages. No disappointments!There is a cafe in the store, with a relaxing, ample seating area, tables and chairs, featuring Starbucks. So, you can eat, read, and relax.The store is spacious. The book shelves are divided into various categories, including science fiction, history, fiction, and nonfiction. I cant forget to mention the cooking, health and wellness along with a variety of the latest magazines. Also, there are book specials $5 and $10 deals.And, there are gift items available including mugs, greeting cards, and gift bags. There is also a store rewards program available for customers.This is a comfortable atmosphere and its a nice option to be able to physically touch a book, glance through the pages to better connect with the reading material. It was great to reminiscing about my mother checking out books from the library for me and my sisters I found new places to travel and many friends to meet during story time. Reading, writing, and getting a good education was a priority as I was growing up. My mother and father instilled the importance of being reading at an early age. I was exposed to the local library with treasures of books, theatrical events, and arts and crafts. The childrens book Peters Chair, by Ezra Jack Keats is one of my favorites!And I found another gem during my time in the store, Shakespeare cliff notes (book) with the English language version on the opposite side of the page. I needed that book while I was in college 😀!I had to take pics of the books that I read in the store. I highly recommend this bookstore!

Lu
Review №11

Good service really attends to customer also a good and wide selection of books and genres

Mi
Review №12

While visiting CT I brought my daughter and Brother in-law for a quick trip. Nice and spacious, easily marked areas and quick and convenient check out.

Ce
Review №13

All the wonderful books at our finger tips. Magazines/books on every subject anyone could imagine. I love the area for study groups of or individual study area. Lastly, the bakery ~ let me say Yum!

Sh
Review №14

First time back since pandemic began. Love the way the shelves have been rearranged to eliminated crowded aisles. Well know were back to nirmal when all the tables are returned to the cafe area.

Pa
Review №15

Always find what were looking for. Great store.

Dr
Review №16

If you like being indoctrinated then this is the store for you. Book stores are supposed to be places that allow open-mindedness - and a few I have seen are just that - but this store only wants people to be sheep. It is ultra far-left, liberal thought or nothing, and that is going to come back to haunt the very sheep that allow this kind of behavior. The New York Times would be proud. I will never shop here again and that is the great thing about Capitalism You can chose where you want to conduct your business.

Ge
Review №17

We love browsing this store.

Pe
Review №18

Ive always loved this particularlocation, but lately theyve organized it even better and I somehow love it more. The staff is helpful and usually knows where something is without needing to search, which tells me either employees stay because they love it, or the training is top notch. Regardless, this will always be my favorite B&N location!

Sh
Review №19

I love to wonder around this store to see what they have.

Án
Review №20

I love this store! Great stuff and nice staff!

Sa
Review №21

Really surprised at the lack of selections in this book store. Mostly yale items and not a lot of books. Sad really because of all the space I was expecting to be able to waste a day looking for a book....buy only stayed about 20 min

Ca
Review №22

Love going to Barnes & Noble. Such a great selection of books. I always find what Im looking for and much more.

Je
Review №23

Always a nice place to visit. My kids enjoy getting a book and a treat

Wi
Review №24

Comfortable environment. I love to grab a coffee and choose a good reading as well as purchases. There is always something on sale that I purchase. Large selection.

Je
Review №25

I love this location. I cant spend a ton and purchased a Kindle this year due to the pandemic. But I do purchase a lot of books for my kids at this location. They are always friendly and helpful

Ba
Review №26

Always a treat. No matter how many books you download its never as good as holding one in your hand.

Pe
Review №27

Patronize this instead of amazon so we can all browse books in person!!

Ch
Review №28

Clean store,staff is helpful if you need help finding a book.

Da
Review №29

Enjoyable

Mi
Review №30

Great staff. Always conscientious and the store is well stocked. Easy to find things. The team works well together and the premises are very clean.

Te
Review №31

Great store great customer service

Se
Review №32

They always have everything I need

Jo
Review №33

Best bookstore in town with a Star Bucks

Je
Review №34

Barnes and Noble feels like the new generational library. You always walk in with the respect of being quiet and have the Starbucks for a good (even if pricey) caffeine drink to power through work or a casual read. They also have things like STEM projects, great board games, puzzles, and Lego sets. Todays reader sometimes prefers the accessible digital version but you lose the artwork and elegance of the chosen font that gives you a feel of the books content. I dont know current pricing but Ill give ol Barnes and Noble 5 stars for atmosphere, comfort, and versatility. Staff was nice and informed as well.

he
Review №35

The store is tidy and well organized. The staff were very kind and helpful

Al
Review №36

Great books and a wonderful layout to the store.

An
Review №37

Its very comfortable and you can walk around and think

Mo
Review №38

Clean COVID compliant store. Friendly, courteous staff, especially at the coffee shop

NE
Review №39

Always enjoy a trip to B&N. Great selection of books, games and toys.

Ca
Review №40

Was a little overwhelmed but an associate helped me find what I was looking for right away. I can really appreciate that. Thank you for a great experience

Br
Review №41

I can always find something to read if not they will order it for me. They also have some good books in the mark down.

Ro
Review №42

Nice employees, clean site, well stocked

Sh
Review №43

Best theatre in town

St
Review №44

I went in morning its like being in libary. Wonderful place surrounded by knowledge.

ty
Review №45

I hated the fact that Candance Owens book BLACKOUT, which is the #2 book being sold in the country, was in a small corner section called Current Affairs, but soon as u walk in, you see a the book for Barrack OBUMMER. How sway? I then was annoyed how pretended to not have any and not know where it was. Sent me ton whole different section. (New Books) 😡🤬

An
Review №46

Nice and quiet. Great selection of books and they have a Starbucks inside!

El
Review №47

My son has read every book in the house at least twice and was begging to go to BnN. The staff in North Haven, CT was very polite to him and even researched and ordered a specific book he was looking for. He found 3 others to read while waiting for his book to arrive next week.

Ra
Review №48

Allways great

Ds
Review №49

They sell books.

Jo
Review №50

Jack Sheehan,who works at Best Buy North haven, is a liar. everyone else there is kind and helpful.B & N, in North Haven is a great place.

Me
Review №51

Great selection, quiet environment and very helpful staff!

Br
Review №52

Best be changing your COVID policy sign to FACE MASKS only and not FACE COVERINGS. Cuz last i checked face shields are COVERING MY FACE. Best be changing that.

Jo
Review №53

Very nice place to purchase books, even for a Barnes and Noble. The interior has a very nice feel. Nothing is too crowded and the decor fits what the store is about. The main entrance is very cool with nice big wooden doors which add more to the feel. The Starbucks inside never has a line which is perfect to pick up a nice snack and read a magazine.

Ch
Review №54

I love this store

Na
Review №55

Love going to B and N. great books games cards magazines and coffee and. Sometimes my friends and I go after a movie next door for coffee and. They have a sale section which is great to shop in sometimes up to 50% off. The book selection is great and they often have sales on new books. Love to shop there!

Da
Review №56

CleanNeatGreat rep with great CSR

Li
Review №57

Great book store, and other things for gifts!

Ka
Review №58

If you need awesome advice on any topic and great conversation look for John H! Seriously one of the best experiences with customer service Ive ever had. He spoke very freely and it didnt feel forced and he listened to what I was looking for and brought me to the section. Just an all around sweet guy thank you!

Ar
Review №59

The staff is very knowledgeable about their book selections and offer appropriate supplemental reading. It is very clean and quiet. I just wish there was better seating like there used to be.

Ma
Review №60

Great book store

Cu
Review №61

Great place for books and they have a reading lounge

Ba
Review №62

The employees at North Haven BN are always very helpful and friendly. They try hard to answer my questions and find a book for me. I love this store.

An
Review №63

Very nice store but to expensive.

Jo
Review №64

This is a great place!

Cl
Review №65

BEWARE.2/19/2020 received my credit card statement and there was a$25 B&N membership renewal charge. I would never and did not sign up for automatic renewal. Spoke to North Haven Connecticut manager who said it is corporate policy to automatically renew. Spoke to Customer Service at 800 number and I was offered to not have renewal for next year. I replied that I wanted the $25 taken from my charges in my credit card THIS YEAR. I am supposed to receive confirmation by email. This just transpired. BEWARE.If you call the 800 number and if you have a customer service problem that is not Billing, it is almost impossible to get the automated system to get you to a real person promptly. Just keep saying, Help, or Representative and eventually the system will put you through to a real human. The two reps I spoke to had very heavy Indian accents requiring me to ask them to repeat some things they said.

De
Review №66

I LOVE reading and literally have 4 bookshelves in my house just for me sooo Barnes & Noble is def. a place I love to be... Only problem is that I really cant afford to buy books from there often.

Br
Review №67

There are so few bookstores nowadays that Barnes and Noble stands out. I can spend hours in there if I am not careful. It is convenient to have the coffee and snacks even if they are not the greatest.Lets keep it open. Lets buy books.

Au
Review №68

Clean and organized, with an infinite amount of books.

Ma
Review №69

The coziness of a local bookstore with all the accommodations of a chain store. I grew up visiting this store, and its still my favorite Barnes and Noble to this day! The coffee shop is a wonderful place to relax with a book after shopping.

Li
Review №70

Good bookstore with a great selection. I stopped by on a Sunday. Probably not the best day to shop. The place was pretty packed. I had some questions and had to wait for a while to get help. The person helping me seemed a bit overwhelmed and seemed rushed to get to the next person. Once I picked what I wanted, I had to spend a very long time in line to check out. I could hear the cashiers pitching a card to each person. This made my wait that much longer. I think they should not pitch the card if there is a line. I was very frustrated by the whole ordeal. Book shopping should be fun and relaxing.

lo
Review №71

I love barnes and nobles its like being a kid in a candy store for me. Only problem is they need more workers on the floor but other than that it was great.

Lu
Review №72

Always nice and quite. Great place to read or work on homework. Nice environment and has a cafe!

Pa
Review №73

Covid safe shopping!

Ke
Review №74

Always well organized. Friendly staff. I love browsing the clearance hardcover section.

Ti
Review №75

A Starbucks in the store. I ordered a book and I bought it. I bought inexpensive comics. Also clearance rake. Great experience. I read a magazine Many times without buying it. Barnes and Noble sell comic books again, $.99

Fr
Review №76

Last of summer reading books that the kids wanted to get! Always so helpful! Got treats from kids club for twins birthdays!

Ma
Review №77

Pretty cool place to pick up a few books. Love the chalk art. You can always pick up some coffee a few doors down after purchasing some items.

Do
Review №78

Large selection of books. If they dont have it, they look for it or order it. Very curteous and helpful staff. Environment is clean and pleasant, having a coffee shop right in the store. There is a very large selection of magazines, bargain books, craft kits and stationary on hand. They are a bit pricey, but then you pay for convenience and a very nice book store too.

Me
Review №79

Barnes and Noble always had helpful, knowledgeable and courteous staff. We still enjoy purchasing books and magazines from a physical store and B&N is a great experience. Cookies in the cafe are great too!

sa
Review №80

I loved my café dinner visit 1/27. My impression of the man working the BN café is professional and knowledgeable! Thank you!

Ra
Review №81

Got some great stuff

Mc
Review №82

I didnt like shopping in this location. I didnt feel as though they had good customer service at all. For several minutes, I waited for help trying to find a couple of books. The sales associate did finally cover over to assist me but wasnt much help. I dont think they had been working there that long. Or maybe they just didnt know very much about what I was asking for.

Sa
Review №83

Love the smell of new books. Excellent collection. They will order out of print books. Got Tom Browns School Days.

Ar
Review №84

Always so quiet even when its full of people. The place is so organized and its quick when you want to check out.

Mi
Review №85

Calm and peaceful environment, great selection of books. Delicious coffee and treats from the cafe at the front! Helpful and accommodating staff. Speedy checkout!

Ma
Review №86

Love the cafe area. Read a magazine, get a coffee or something to eat and chill. Great place!

Kr
Review №87

This is a warm and welcoming book store with a great selection of books and magazines, as well as stationery and a big kids section, with books, toys and collectibles.The coffee shop is a Starbucks with the usual selection, plus Godiva chocolates.I’ve found the staff both helpful and willing to let you browse unbothered.

Pe
Review №88

Really sweet bookstore with a Starbucks inside. They arent the cheapest but they are cheaper then a lot of other places. They have really nice staff, and a very wide range of books.

El
Review №89

Disappointed, again this year no Lang File-it calenders.

Tr
Review №90

It was okay, I went for a few books that were there according to the website, but they werent. They were able to secure them at another location for pickup which was nice. Its a great place.

Vi
Review №91

Best place for coffee and books, you will find all types of books and good place to read as Starbucks is inside the store

Kh
Review №92

Excellent selection. Free wifi. Decent food. Win-win for all.

Lu
Review №93

They refused to honor their online price soIll keep ordering from Amazon or Walmart.

Ro
Review №94

A real Barnes and Noble brick and mortar store is becoming a rare treat in this day of online shopping. This Barnes and Noble with its Starbucks cafe is as good as its ever been. Still a great place to buy a real book and read it over coffee and pastry.

Ju
Review №95

Had exactly what I was looking for Definitely Hispanic. Cant wait to start reading it and laughing

Ch
Review №96

More various book selection compared to Broadway downtown. comfortable store, half price selection corner is awesome. sometimes we can find great book with lower price.

Ca
Review №97

I love Barnes and Noble. Always have what Im looking for. Staff are always helpful

Ja
Review №98

Great selection of books and novels, well laid out and has a Starbucks inside.

Ha
Review №99

The store is great, but the baby boomer customers who treat it like a library need to NOT complain about kids being noisy in the cafe area. If kids dont spend time in bookstores when they are young, they probably wont spend time and money in them when they are older. You know what that means? NO MORE BOOKSTORES.I repeat: BARNES AND NOBLE IS NOT A LIBRARY. Dont expect it to feel like one, especially on Black Friday weekend. #SMH

Sa
Review №100

You can get great deals in the sale section, and theres nothing like picking up live books and looking through them before buying.

Information
63 Photos
100 Comments
4.5 Rating
  • Address:Crossing, 470 Universal Dr N, North Haven, CT 06473, United States
  • Site:https://stores.barnesandnoble.com/store/1897
  • Phone:+1 203-234-1805
Categories
  • Book store
  • Cafe
  • Childrens book store
  • Hobby store
  • Toy store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations